---
description: Review of Spike Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Spike | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Spike

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> Spike is an AI-first email and team communication platform suited to individuals, small and medium-sized businesses, and enterprise teams across any industry. It converts traditional email threads into chat-style conversations while external recipients continue to receive standard email, with no account migration required.&#10;&#10;Spike is cloud-based and available as a desktop app for Windows and macOS, a mobile app for iOS and Android, and via web browser, syncing across all devices in real time.&#10;&#10;Core features include a unified inbox that consolidates Gmail, Outlook, Yahoo, iCloud, and other IMAP accounts; AI-powered inbox prioritization that surfaces important messages and filters low-priority noise; thread summarization for catching up without opening individual messages; and AI-assisted draft and reply generation. A shared inbox supports team email management with conversation assignment, status tracking, and internal comments. Collaborative notes, task management, built-in video and audio calls, and team channels round out the workspace, reducing the need for separate apps.&#10;&#10;Support options include a knowledge base, and users can access a built-in AI assistant directly within the platform. A free plan is available, with paid plans starting at $4 per user per month.
> 
> Verdict: Rated **4.7/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 45 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Spike
- **Location**: Herzlia, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$5.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Spike is free for any 2 email addresses. Connect your accounts and get a unified inbox, unlimited notes and tasks, unlimited group chat, 1:1 video calls- on all devices: ios, android, mac, pc and web\!&#10;&#10;Spike Pro offers professionals and small teams up to 3 email addresses on Spike for $5 a month. Students and educators get Spike Pro for \*\*free\*\*\!&#10;&#10;The Spike Guarantee: sell a service, NOT your data. Spike doesn’t show ads, sell or monetize on your data in any way.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Catalan, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- Activity/News Feed
- Address Book
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Brainstorming
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Colour Codes/Icons
- Commenting/Notes
- Communication Management
- Conferencing
- Contact Management
- Customisable Templates
- Dashboard

## Integrations (3 total)

- Elsevier Pure
- Microsoft Teams
- Trello

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Video Conferencing Software](https://www.softwareadvice.ie/directory/4531/video-conferencing/software)

## Related Categories

- [Video Conferencing Software](https://www.softwareadvice.ie/directory/4531/video-conferencing/software)
- [Audio Conferencing Software](https://www.softwareadvice.ie/directory/4441/audio-conferencing/software)
- [AI Writing Assistant Software](https://www.softwareadvice.ie/directory/4486/ai-writing-assistant/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Email Management Software](https://www.softwareadvice.ie/directory/3433/email-tracking/software)

## Alternatives

1. [Google Workspace](https://www.softwareadvice.ie/software/344998/google-workspace) — 4.7/5 (17727 reviews)
2. [Microsoft 365](https://www.softwareadvice.ie/software/397757/office-365) — 4.6/5 (14167 reviews)
3. [Zoho Mail](https://www.softwareadvice.ie/software/424069/zoho-mail) — 4.5/5 (1068 reviews)
4. [Missive](https://www.softwareadvice.ie/software/299830/missive) — 4.9/5 (184 reviews)
5. [Brevo](https://www.softwareadvice.ie/software/18887/brevo) — 4.6/5 (3523 reviews)

## Reviews

### "A Chat-Like Approach to Email Management" — 5.0/5

> **Jeffry** | *4 December 2018* | Architecture & Planning | Recommendation rating: 9.0/10
> 
> **Pros**: I love the approach that Spike take on email management. It uses chat-like interface from mobile chat apps that we grow to love so much. It minimizes the clutters that we get from normal email conversations. Plus Spike is free for non-business email accounts.
> 
> **Cons**: Spike could take hints from other email clients to improve its user interface.

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### "Great value for money" — 5.0/5

> **Verified Reviewer** | *17 May 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: That I can see when someone has opened my email and I can respond to emails as if I'm on whatsapp. Not be a robot like when I use other sites.
> 
> **Cons**: When you send the email to multiple people, I'd like to see which individual viewed the email. Not that if one person viewed it, I'll have the impression that everyone else did which is false and feels misleading.
> 
> I've been using it for less than 6 months but I've found it so easy and user friendly. Feels like I'm using whatsapp for email. Which is so great.

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### "Spike alters the conents of you mail or charges $144 to "allow" you unaltered email." — 3.0/5

> **Verified Reviewer** | *19 January 2022* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: It looks nice. Pretty UI. &#10;Email organization is ok for a single email address \*IF\* you don't care about your in-email branding or your own signature.
> 
> **Cons**: The problems start with multiple accounts. I tried with my personal one, my company one and one I use from a client of mine. The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account. It was an utter mess.&#10;&#10;But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert. This was not clearly stated anywhere - I discovered it when I wrote myself a test. I did eventually find in their pricing table that Free accounts don't get "custom signatures". I also found that to use MY branding I am expected to pay them $144.
> 
> Terrible. Their business approach is misleading - they actually alter the contents of your emails without clearly stating they will do so.

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### "Not your regular email management app" — 5.0/5

> **Amy** | *15 May 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Spike gives me the liberty and flexibility i need to not just handle mails but also to collaborate with colleagues, share files amongst ourselves, organize chats and enjoy the use of A.I in increasing my productivity.
> 
> **Cons**: Absolutely nothing\! It's amazing good and easy to use.

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### "Go To Tool for managing your work/home" — 5.0/5

> **Niko** | *10 August 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: the ability to have it setup on multiple devices so you have access to the information when you need it.  Being able to "PIN" items for quicker access.&#10;also the ability of finding any attachment based on a specific contact.
> 
> **Cons**: having the ability to use the "REPLY ALL" being more accessible and not have to hunt for it.
> 
> So far I love being able to manage multiple calendars/email accounts and using the "NOTES" feature for having information at a quick glance.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/262098/spike)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/262098/spike> |
| en | <https://www.softwareadvice.com/marketing/spike-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/262098/spike> |
| en-GB | <https://www.softwareadvice.co.uk/software/262098/spike> |
| en-IE | <https://www.softwareadvice.ie/software/262098/spike> |
| en-NZ | <https://www.softwareadvice.co.nz/software/262098/spike> |
| fr | <https://www.softwareadvice.fr/software/262098/spike> |

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