4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Woodpecker

Aimed at solo practitioners or small firms, Woodpecker is a document automation app for lawyers. It works with templates in DOCX format for contracts, agreements, letters, and other legal documentation. Woodpecker is cloud-based but integrates with Microsoft Word to update files automatically with user-defined data. Client input can be added in numerous different ways, including a structured form, user questionnaires, or a software API. When questionnaires are created, they can be shared with external users. The input data is then used to populate chosen templates in the background. The software API allows coders to produce their own input interfaces or integrate with existing solutions. Woodpecker also works with Zapier for cross-app integration. Textual output is analyzed by Woodpecker for syntactical and semantic consistency. Pronouns, verb tenses, and other variables are automatically updated according to the input data. Final documents can be exported in DOCX or PDF formats.
Woodpecker Software - Woodpecker Task Panel in Word
Woodpecker Software - Enter Data Once to Create Multiple Documents
Woodpecker video
Woodpecker Software - Woodpecker Task Panel in Word - thumbnail
Woodpecker Software - Enter Data Once to Create Multiple Documents - thumbnail

Woodpecker pricing

Woodpecker has a free version and offers a free trial. Woodpecker paid version starts at US$59.00/month.

Starting Price:
US$59.00/month
Free Version:
Yes
Free trial:
Yes

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Browse Woodpecker Reviews

35 of 35 reviews
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Erdal
Erdal
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 23/8/2023

My Woodpecker document automation review

Great service with great customer service and webinars to help learn all of the automation features.

Pros

Ability to automate my document drafting and integrate them with MyCase, and actually use the automations directly within MyCase.

Cons

Sometimes it wants me to save over templates due to similarities. Basic version only gives you 10 slots to save templates.

Gary
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2022

Woodpecker has helped our firm become more efficient

After using several other document assembly systems Woodpecker is by far my favorite. It has the exact features we need.

Pros

I especially like the fact that it is integrated directly into Word.

Cons

Training on template management is critical as it is easy for new users to get confused and overwrite templates or fail to save template changes.

Alternatives Considered

Mitratech HotDocs

Reasons for Choosing Woodpecker

HotDocs was difficult to administer for multiple users and was difficult for average users to create and manage templates. Also we needed a cloud based solution and HotDocs so-called cloud solution is not truly on the cloud.

Switched From

Mitratech HotDocs

Reasons for Switching to Woodpecker

Woodpecker integration with word and ease of template programming, plus Woodpecker is cloud based as compared to the local installation required for the standard HotDocs product.
Michel
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
3
Customer Support
1

2
Reviewed on 28/5/2023

Beta testing BEWARE!!

Awful. They offer seamless integration, but not for common word documents.

Pros

The sales pitch. We believed it. Had no idea it was in beta testing

Cons

They never told us the software was in beta testing, and that when they released updates that it would essentially make all of our documents crash and have to be revised. It takes weeks to get a solution.

Jason
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/5/2019

Woodpecker review

I use Woodpecker daily and it makes drafting documents more efficient. I recently tried HotDocs again and found that I can get the same results with Woodpecker at a more affordable cost and much easier to use.

Pros

It was an easy program to learn to use. After building templates, the time spent drafting and editing documents has drastically decreased. I can spend more time on the legal issues of the documents instead of wasting time double checking the parties names, his/her, he/she, etc.

Cons

When I build a template I like to start at the beginning and work my way through the document. Sometimes after building the template, I find that I forget a field. It would be nice to insert a field back up where it was forgotten instead of at the end of all the fields.

Alternatives Considered

Mitratech HotDocs

Reasons for Switching to Woodpecker

Cost was the biggest factor and ease of use was the next.

Response from Woodpecker Technologies

Thanks a lot for your feedback Jason, great to hear about the benefits you're getting from Woodpecker! Apologies for the confusion with inserting fields at the end of the field list, fortunately you can reorder your fields whenever you like, this should help: https://help.woodpeckerweb.com/using-woodpecker/woodpecker-fields/reordering-fields

Replied 3/6/2019
Patricia
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/5/2019

Wish all tech was this easy and affordable.

It is easy to install, we have had no technical glitches, and it has sped up our turn around time.

Pros

Easy to use, better functionality (like conditional clauses) than many of the far more expensive options.

Cons

Occasionally, I have had recipients of documents created in Word with WoodPecker fields tell me that they were unable to edit the form filled terms.

Alternatives Considered

Mitratech HotDocs

Reasons for Switching to Woodpecker

Better price than either - and easier to use.

Response from Woodpecker Technologies

Hi Patricia, great to hear that Woodpecker has sped up your turn-around time! We'd love to know more about the issue you described where recipients of your documents were unable to edit the form filled terms, so that we can make sure this doesn't happen again.

Replied 4/6/2019
Doug
Doug
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 2/7/2021

Excellent product for easily generating documents from a template

Mostly intuitive interface, fantastic management and support. They listen to their user population.

Pros

Auto populating repeating fields across a document. Saves me so much time. And the person(s) completing the form usually just have to sign without entering the same information repeatedly.

Cons

Should broaden their presence on various automation platforms (it's just Zapier at the time of this review)

Field bindings sometimes get messed up, requiring the user to recreate fields (not very often).

Response from Woodpecker Technologies

Thank you Doug! Being able to populate multiple documents without having to type the same information is one of our customers' favorite features!

Replied 17/8/2021
Kyle
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/1/2022

Incredible Customer Service (particularly from [SENSITIVE CONTENT] )

I can't stress enough how attentive Woodpecker's customer service team is. In particular, [SENSITIVE CONTENT] has been incredible to work with. It would have been challenging to figure out some of the work-arounds on my own but that is a non-issue because [SENSITIVE CONTENT] has been so responsive.

Pros

If you're willing to put in the time to familiarize yourself with the software and create the templates, Woodpecker can save so much time and significantly reduce the risk of careless drafting errors. The customer service at Woodpecker is phenomenal - they will walk you through any issues that come up almost immediately.

Cons

The only downside to the software is that it does require an input of time and effort to understand the functionality of custom fields and certain unique work-arounds. However, that is the case with most things in life. Once you develop a general understanding of the software, most things feel intuitive. Additionally, if I'm ever stuck on anything, the customer service team responds almost immediately which makes the initial input of time and effort much more bearable.

Response from Woodpecker Technologies

Thank you for your review and for your support, Kyle! We agree there is bit of a learning curve when starting anything new and we pride ourselves on offering best-in-class service and support. It's great to hear that our team left such a positive impression!

Replied 18/1/2022
Spencer
Spencer
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2019

Easy way to save time

I’m a lawyer and was hesitant about using an automated document assembly tool. I didn’t think it would be relevant for me since I don’t do contracts and wills all day. However I’ve been able to benefit from this program due to repeating text blocks and other constants

Pros

Easy to use, intuitive, plain language for adding variables

Cons

Horizontal sidebar spacing in word is buggy
The sidebar should automatically expand sufficiently so the user can hit the plus symbol to add choices to field variables
Instead it’s necessary to manually widen the sidebar when adding entries
Should be better way to preview the selections
Focus on sidebar as opposed to a popup box limits functionality due to space constraints

Response from Woodpecker Technologies

Thanks a ton for your thoughtful feedback Spencer. Great to hear that you've been able to get value out of Woodpecker despite the lack of contracts/wills that you handle. We'll be reaching out to make sure that we're doing everything we can to resolve the issues you've been seeing with the sidebar.

Replied 17/12/2019
Robert P.
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 2/6/2019

Funny name but Game Changer

Pros

I have been with this product practically from conception. They really understand the repetitive nature of legal work and how to save us time. Get your letters, motions, pleadings, lines, agreements, etc. that you use often set up on time, and off you go. Even the initial set-up is relatively simple, even for a lawyer! Get this product and save yourself a bunch of time (i.e., money).

P.S. Even their customer service is extremely responsive. I truly hope this does not change. If I have an issue, I can email or open a chat message, and usually get my matter addressed promptly if not immediately.

Cons

Not really sure. Maybe I would like the macros to be a little more intuitive in setting up. And add some obvious single selection categories such as states, months, etc. without me having to build them each time. But this is being very picky.

Response from Woodpecker Technologies

Thanks a lot for your thoughtful feedback Robert! We really appreciate you being with us since our inception and helping us build an amazing product. We're working on making macros more intuitive and adding some standard state/month/country selectors as we speak!

Replied 4/6/2019
Aliaksandr
Aliaksandr
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/8/2021

Save your time and create from a scratch

We are using this software not so much, but my lawyer is happy, because he`s saving a lot of time and I`m not worried about the documentation. First of all, you can create a lot of categories of documents, like a legal docs, contracts and etc. Woodpecker is not equal to MS Word and Google Docs, this software is another, the game changer. You`ll saving a lot of time and the documents isn`t be a routine, like before. Overall, this is the brilliant app with a simple interface and for a fair price.

Pros

So easy to use
Great time saver
Fast and easy integrations with a MS Word, Google Docs and etc.

Cons

I can`t say anything bad about Woodpecker

Response from Woodpecker Technologies

Thank you, Aliaksandr! We appreciate the time you took to share with others how Woodpecker has helped you. We love to hear that it makes you and your lawyer happy!

Replied 17/8/2021
Raymond
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/6/2022

Elegant and Cost Effective Solution for Document Assembly Using MS Word

I LOVE the software, and so do my clients, who are enjoying generating accurate and enforceable documents without needing me to prepare each one.

The support team has been outstanding, including various online customer service team members, including
[SENSITIVE CONTENT]

Also, a big shoutout to
[SENSITIVE CONTENT], whom I have nicknamed
[SENSITIVE CONTENT], for providing outstanding support and insights. She has even implemented several of my requests, including those made during my on-boarding session.

Congratulations again on a superb and cost-effective solution, for those who need a simple but elegant document assembly add-on to MS Word.

Pros

The ability to create questionnaires that can be shared with your clients to independently generate documents as needed that get sent to you and your client for review.

Cons

There is a slight learning curve in understanding how your documents are stored on your computer versus in their cloud storage system.

Tamara
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/3/2021

Rave Review of Woodpecker template creation software for legal professionals

Saving me much time in drafting court documents and legal agreements. Easy and efficient. i have been looking for such a solution to make my drafting more efficient for years as could never figure out how to use fields on other software programs.

Pros

It is so easy to create fields in documents, with just one click. There is also a nifty support chat that pops up when you are using it, just in case you have questions, or just to suggest a tip based on how you are using it, which saves even more time. It is brilliant software.

Cons

Integration was good, however I have not tried to see if my assistant can also access yet, hoping she too will be able to use these wonderful templates and save time in producing documents for clients.

Response from Woodpecker Technologies

Thank you so much for your review Tamara, we're incredibly pleased that you've been able to get so much value out of Woodpecker.

Replied 17/3/2021
Lyndsey
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/9/2021

LOVE Woodpecker- highly recommend!

First, a brief history… over the years, I have employed various doc automation strategies including find/replace; mail merge; automation through The Form Tool (Doxsera); and I've played with (but have never fully implemented) WealthDox, as well. I ended up consulting with an incredibly knowledgeable tech consultant who suggested Woodpecker.

I am now about 6 months into using Woodpecker and I can confidently say that it has changed my practice. My drafting process is as streamlined as I could have ever hoped.

Pros

1) Template creation was user-friendly, and drafting documents using the software is incredibly efficient. (As previously mentioned, I'd historically automated my templates using Doxsera, but found the template creation process to be much more labor and time intensive and frustrating, not to mention that the interface is antiquated).
2) I'm a Mac devotee, and Woodpecker runs smoothly as an extension on Word for Mac. (Running Doxsera required that I use Parallels, Windows, Word for Windows – lots of clunky and expensive software I do not need with Woodpecker.)
3) Woodpecker's customer service is excellent- incredibly responsive, encouraging, kind, and most importantly, they resolve any issue quickly and creatively. (When I'd used Doxsera, each time I reached out for tech support, they always wanted to charge me and made me like a major inconvenience.)

Cons

A bit of a learning curve. Wish that the fields filled in with the formatting I want more smoothly

Response from Woodpecker Technologies

Thank you for your thoughtful review, Lyndsey! We appreciate the feedback, and couldn't be happier to hear about the positive impact on efficiency in your practice. We love to hear it!

Replied 15/9/2021
Scott
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2022

Woodpecker legal document automation

Our overall experience has been good. Anytime we need assistance, customer service is there to provide support.

Pros

The ability to create online intake questionnaires very quickly is a plus. Woodpecker will auto-populate questions for use in a questionnaire-based upon the data needed from your client to complete the word document.

Cons

I do not have any cons with the software at this time.

Chris
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/6/2019

Woodpecker packs several features of more enterprise systems at a fraction of cost and value

- 80+% of a contract is form-templated with little reason to change. This tool captures the 10-20% that's personalized
- Most people think that it only is a better copy - paste function but they fail to see why that's such a bad way to visualize what the context of the field shows vs. what the surface level information shows. Context is key.
- Most of my forms have been automated using Woodpecker Legal as a backdrop. Highly recommend.

Pros

- Light, robust add-in tool that works in lawyer's most familiar environment - MS Word
- Works across multiple document sets (can save as form Templates)
- Offers API functionality - key for adding interoperability to other systems
- Product features are clean, simple, and easy to implement.
- Automated customized function that converts a form into a ready template (a little early on the tech, but hopeful it will be very useful in the future after machine learning is dialed in)
- Conditional field formatting including all Excel functions and IFF tech (If ... Then conditional statement use)

Cons

- Some bugs to work out (e.g., entering default information into fields does not always recognize when automating first time around;
- Lack of a platform or centralized storage mechanism.
- No copy + paste feature of fields.

Response from Woodpecker Technologies

Thanks so much for your thoughtful and positive feedback Chris! We'd love to know more about the entering default information into fields and copy/paste issues you've been experiencing.

Replied 4/6/2019
Holly
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/6/2019

Smart and Agile, Woodpecker Document Automation Drives Workflow Efficiency

Using Woodpecker has notably improved our workflow productivity and data accuracy by automating proposal, contracts and project management documentation. Now my team can spend measurably less time on document production. That effectively allows us to focus on ensuring that we provide accurate documentation to our customers faster. As a business consulting firm that integrates resources and tools to scale processes and facilitate digital transformation, we highly recommend Woodpecker to our customers.

Pros

Woodpecker seamlessly integrates as an MS-Word add-in that's simple to install, easy to use and a no-brainer value for the price. Light years beyond a typical copy + paste function, Woodpecker is an amazing, godsend-tool that basically eliminates the pain of time-consuming and tedious customized document creation from standardized templates. When we converted our standard proposal, contract and project management templates, our document production workflow time improved by 50%. And now we're transforming our document repository to create new smart templates using Woodpecker's AI. Customer support is great--responsive and useful, seems like they really care about their user community.

Cons

A couple minor hitches with fields, support quickly resolved them.

Response from Woodpecker Technologies

Thanks so much for your thoughtful feedback Holly, we're really glad that you've been able to get so much value out of Woodpecker and we promise to continue providing industry-leading support and product innovation!

Replied 17/7/2019
Leslie
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/11/2020

Easy to use, supported by the best customer service

Very very satisfied with the product and the team!

Pros

Accessing the software and learning how to use it was easy, especially with the short training videos available on the website. It has brought a new dimension of efficiency to our business. The support provided by the Woodpecker team is something that I have not experienced before!!

Cons

The only feature that still needs to be implemented is to have conditionals pull through to questionnaires.

Response from Woodpecker Technologies

Thank you so much for your review Leslie, we're incredibly pleased that you're getting so much value out of Woodpecker! I did want to let you know that we've just released the ability to represent conditional questions within a questionnaire, you can find more info about that here: https://help.woodpeckerweb.com/en/articles/4613022-create-conditional-questions

Thanks so much!

Replied 10/11/2020
Erica
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2022

Highly satisfied

Pros

fast integration of documents and makes my job easier

Cons

Trying to adapt to the new changes between woodpecker and my case.

Todd
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/3/2022

Lifesaver!

Streamlining document production is huge. There are days we might generate 10 sets of documents. Before, that would be a full day for my assistant. Now it is done before lunch.

Pros

Being able to automate repetitive documents by answering questions saves a ton of time. Being able to use one input to fit several formats (June 1, 2022, 1st day of June, 2022, 6/1/22, etc) is key. We can get many times the amount of work done, while essentially eliminating keying errors.

Cons

I am still trying to figure out how to configure the fields for different format outputs (One Hundred Dollars vs $100.00). Eszter has been great to help me get my documents the way I need them. You don't pay her enough.

Martin
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2020

The Document automation solution found

My overall impression of Woodpecker is of a product that does what it says, easily and efficiently with some of the best support I have ever experienced. I reviewed several document automation solutions before finding Woodpecker when surfing through Word plug-ins. All of them were too expensive or excessively complex; both reasons militated against either signing up or, if I signed up, wasting money because the system was not implemented. I run a busy practice and needing to devote too much time to set a system up often results in subscriptions not being used, and that was my experience until finding Woodpecker. I most strongly recommend it.

Pros

What I like most about Woodpecker is that it is easy to use, especially after an initial web session.

Cons

What I did like least was the inability to automatically have a generated document sent to the client, who completes the Questionnaire. The positive is that, as soon as I raised this deficiency, they rectified it. I was really impressed

Response from Woodpecker Technologies

Thank you so much for your thoughtful review Martin, the entire Woodpecker team really appreciates it and we're so glad that you've found so much value in Woodpecker. We strive to deliver the best customer support that we possibly can so it's wonderful to hear that it is appreciated. Thank you once again from the entire team!

Replied 17/12/2020
Linda
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2022

Amazing Automation that is highly customizable!

Woodpecker has been the easiest implementation of software we have ever had. The staff created all of our templates for us. There are around 37 at this time. The fee was very low for the creation of the templates. The creation is not complex; however, we opted to have the staff create ours in the interest of getting up and running as quickly as possible. Our staff can create the templates as we add them but we wanted to get the bulk done immediately. The staff has been very responsive.

Pros

We no longer have mistakes in our documents. With the automated logic and customized modules, anyone in our office can create perfect motions and contracts. I wish we would have found this years ago.

Cons

At this time, I love all the features and cannot say there is a least option.

John
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 7/6/2019

Good for MS Word and smaller contracts for sure

We don't do a whole lot of contracts, maybe one or two per week, but this really helped streamline things. I am much more confident that items are not left blank, or erroneous. It has cut the time it takes to process a contract in half - easily.

Pros

Intuitive learning curve. Was able to figure out most of the features I needed without having to get help, either online or phone.

It integrates with MS Word and MS Word custom templates VERY easily. Set up was simple.

I can access on my laptop and office computer.

Cons

Editing a template is a little difficult once all the fields have been put in place. Editing around the field locations in a document can be tricky. These are very minor items, however.

Response from Woodpecker Technologies

Thanks a lot for your review John, we really appreciate it! Great to hear how much time Woodpecker has been able to save you and thank you for being such an awesome Woodpecker user!

Replied 13/6/2019
Sally
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/9/2022

Document Generation Lifesaver

Pros

The software itself is not complex yet, as a sole practitioner, I never took the time to set up my own questionnaires to populate the templates. Plus I quite honestly hate that sort of thing. So, the fact that they 100% help you do this - with meaningful questions so as to create the best, individualized document for your practice is huge! This made a tremendous impact by allowing me to cut my document generation time in half. The service and attention to detail is phenomenal.

Cons

I haven't encountered anything yet that I have been unhappy with.

Verified Reviewer
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/6/2019

Document Automation That is Easy to Use, Nimbly Customizable & Works Wonderfully!

Pros

It makes creating usable document templates easy. It has saved me countless hours of work. If you can fill out an online form you can make a template using Woodpecker. The user interface is easy to use and intuitive. You don't need to be super technical to use it effectively.

Cons

Sometimes the field recognizer is a little odd. I also get some weird cursor jumping but they are super minor things. I love the product.

Response from Woodpecker Technologies

Thanks so much for your review and feedback! We're really glad that you've been able to get so much value out of Woodpecker and can't wait to show you all the features we're adding to the platform.

Replied 6/6/2019
Curtis
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/5/2019

Great Legal Tool for Automation

Good for streamlining and automating clerks processes

Pros

Very forward thinking tool and regular. Easy to implement in your day-to-day. Already recommended it to several colleagues in the legal industry. It's nice that is a plug-in vs. an external site so the learning curve isn't as steep for document automation.

Cons

I like that it can now do API calls and would like to integrate this with calendly or a CRM for automated document processing. A tutorial would be nice.

Response from Woodpecker Technologies

Thanks for your feedback Curtis, great to hear that some tutorials on the use of our API would be helpful. We'll get on it!

Replied 4/6/2019
Dan
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/12/2020

Great accelerator and fun to use

Pros

It is very user-friendly and can be quickly deployed. It is also a great way to automate routine documents we use, accelerate drafting of legal documents and ensure consistency and accuracy.

Cons

I found creating packages of multiple documents required some advance planning.

Response from Woodpecker Technologies

Thank you for the review, Dan! We're happy to hear using Woodpecker makes document drafting fun. :)

Replied 1/2/2021
Kwam
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/6/2019

My Woodpecker Experience

Pros

I love the fact that I can customize/tailor one document to do/say many different things depending on the features that I use in my initial template. This avoids my having multiple documents as templates.

Cons

I'll let you know when I find one. Everything that I have used and seen in this product works like they said that it would.

Response from Woodpecker Technologies

Thanks so much for your feedback Kwam. We're really glad to hear that you've been able to get so much value out of Woodpecker and please do let us know when you notice any room for improvement :)

Replied 10/6/2019
Verified Reviewer
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 3/4/2022

Awesome solution to customize legal documents

Pros

the fact that it allows users to create "variables" within documents and customize such documents by altering the variables' values

Cons

pricing only makes sense if one has a reasonable volume of documents to be customized on a monthly basis.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/11/2019

AI powered document automation like never before

Pros

Woodpecker takes complex document automation code and makes it easy for anyone to use.

Cons

It takes some time to set up complex documents, but still saves you tons of time down the road.

Response from Woodpecker Technologies

Thanks a lot for your feedback here! We're really glad that you've been able to get so much value out of Woodpecker.

Replied 11/11/2019
Jelco
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 26/6/2019

Review Woodpecker

In general I was very satisfied with Woodpecker, but because of the reasons I mentioned before I chose a different program.

Pros

The program is very easy to use. The customer support is very good. The same goes for the support by means of manuals.

Cons

That you can't include variables within conditional parts and that the program works as a word add-inn.

Response from Woodpecker Technologies

Hi Jelco,

Thanks a lot for your review. Sorry to hear that you weren't able to get Macros within conditional fields to work, here's a quick link to a guide on using Macros: https://help.woodpeckerweb.com/en/articles/2748883-using-macros.

We'd be happy to set up a one-on-one walkthrough of this feature at your nearest convenience. Feel free to respond to this message and we'll get something on the calendar for us.

Replied 17/7/2019
Bryan
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 31/5/2019

Great product!

I have been using this product to streamline disciplinary action documents in Word. I can't afford the premium version but love the product and continue to recommend it to others in the same field

Pros

This product is intuitive and user friendly. It was easy to get started with everything and has the potential to streamline a lot of processes in the Human Resources field.

Cons

It is a little bit pricey and is difficult to get buy in from leadership for the premium version.

Response from Woodpecker Technologies

Hi Bryan, thanks for your thoughtful feedback here. We'd be happy to talk through a custom package that would be doable for you and your firm and help you get buy-in from your leadership team.

Replied 4/6/2019
Lorraine
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used for Free Trial
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 3/6/2019

Easy to install but not intuitive

Pros

I liked the idea of more flexible templates.

Cons

I am usually pretty savvy with software, but this seemed too convoluted. I went back to my regular mail merge systems after a couple of failed attempts to understand how this works.

Response from Woodpecker Technologies

Hi Lorraine, thanks a lot for your feedback and sorry to hear that you had some trouble getting Woodpecker up and running. We're always striving to make sure that Woodpecker is as intuitive as possible so we appreciate your feedback here. We'd be happy to extend your trial to give you adequate time to get familiar with the platform as well as schedule a 1 on 1 video walkthrough to make sure you're comfortable with the template conversion process.

Replied 4/6/2019
Andrew
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 7/6/2019

Document Autmoation

Pros

I like that it has the ability to plug in to other applications via an API, making it more versatile.

Cons

If I were to pick nits, I would say that the template automator is a little clunky, in that it over picks up things to include as fields.

Response from Woodpecker Technologies

Thanks a lot for your feedback here Andrew. Our Auto-template engine is constantly evolving and getting better based on user feedback, so this is immensely helpful. Your feedback has been passed on to our engineering team so that tweaks to the Auto-template engine can be made. Thank you so much!

Replied 10/6/2019
Katarzyna
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 21/10/2022

It's doing it job and it's doing it good!

Pros

I think that this is pretty easy to learn and use tool that's just doing the job right, but it's nothing special or life-changing.

Cons

I don't think there is anything in particular that I dislike in Woodpecker.

Goldie
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/7/2019

Easy to use and new features constantly released

Pros

Woodpecker app lives right inside of Word, so once you merge docs you don't have to spend hours reformatting.

Cons

Some of the features aren't fully developed, but they are releasing updates constantly

Response from Woodpecker Technologies

Thanks so much for your review Goldie, really glad to hear that you've been able to integrate Woodpecker into your workflow and get so much value out of it. As you mentioned, we're constantly adding new features and functionality so keep an eye out for some great things on the horizon!

Replied 17/7/2019
35 reviews

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