About WhenToWork

WhenToWork is an online employee scheduling solution that can be securely accessed from any location using a desktop or mobile device. With one-click scheduling features and automated notifications, it is designed to simplify scheduling for managers and employees. WhenToWork is suitable for businesses of any size in various industries including retail, education, media, government, financial services, and many others. A mobile app is available for iOS, Android, Windows, and Blackberry devices. With this solution, varied and repeating schedules can be easily created. Employee shifts can be added as new or imported from a template. Managers can manually assign employees shifts or use an Autofill feature, which automatically prevents overtime and identifies conflicts with set preferences. The scheduling screen includes a drag and drop interface and various views, such as graphical, calendar, and list, and chart. Other WhenToWork features include permission settings, time off information, employee trade-board, urgent text alerts, and more. This solution can be used to manage scheduling for multiple locations and/or departments. Pricing is dependant on the number of employees. Businesses can choose to pay on a monthly basis. Pay-in-advance discounts are available.
WhenToWork Software - WhenToWork mobile app
WhenToWork Software - WhenToWork schedule
WhenToWork Software - WhenToWork employee trade-board
WhenToWork video
WhenToWork Software - WhenToWork mobile app - thumbnail
WhenToWork Software - WhenToWork schedule - thumbnail
WhenToWork Software - WhenToWork employee trade-board - thumbnail

WhenToWork pricing

WhenToWork does not have a free version but does offer a free trial. WhenToWork paid version starts at US$40.00/month.

Starting Price:
US$40.00/month
Free Version:
No
Free trial:
Yes

Alternatives to WhenToWork

WhenToWork Reviews

Feature rating

Value for Money
4.5
Functionality
4.3
Ease of Use
4.5
Customer Support
4.4
5 reviews of 111 View all reviews
Malecia
Malecia
  • Industry: Entertainment
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2018

Working Made Easy

For as long as I've been working I've enjoyed this scheduling software the best and that says a lot because I've come across a lot.

Pros

It is so easy to use and very effective. I love the fact that if a shift needs to be dropped everyone (if opted in) can see that a shift has been offered up and whomever can take it. It's like a working mass text platform.

Cons

I actually have no bad things to say about this software and feel as though every company should use it or at least test it out for effectiveness in their scheduling methods.

Verified Reviewer
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
3

4
Reviewed on 23/1/2019

WhenToWork Scheduling Software

Overall I am happy with W2W. I would recommend to others because it is so easy to use.

Pros

All of our student staff (approx. 120) use WhenToWork to schedule, set preferences, trade shifts, and request time off. What I like most is the ease of use. Our staff are quick to pick up how it works. The preferences portion of W2W is most important to our operation. The students will simply block areas they are unable to work and show areas in green that they are unable to work. This helps the pro staff avoid scheduling conflicts.

Cons

WhenToWork has not changed much over the past few years, although it may not have to. What I like least about the software is that it does not have a timeclock function. A simple clock in/out function would help the pro staff compare when the staff were scheduled to work and when they actually worked.

Kevin
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
2

2
Reviewed on 24/3/2017

Not keeping up

We have been using W2W for more than five years, we just switched to a different scheduling platform that has provided what W2W has not. the platform works ok, but its old and clunky. It's taken way too long to get an actual app that works for phones and tablets. Compared to many other scheduling software companies W2W feels like opening a spreadsheet in 1997 compared to today's modern scheduling platforms.

Pros

It was a reasonable starter program especially when there were fewer options. If functions fine.

Cons

Compared to other platforms, for the cost, others are integrating and innovating better and providing more bang for the buck. Others are also offering additional companion software/apps that can work with their scheduling software.

Amanda
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2018

Best scheduling software out there!

I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!

Pros

This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!

Cons

There really isn't anything that I don't like about When to Work. I think it's great!

Michael
Michael
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 21/6/2018

Use this for staff scheduling and organizational flow.

Our scheduling would suffer greatly without this software. I like the mobility benefits that allow for use on a hand held device.

Pros

This software is very simple to use and efficient. I find that it easy to search for staff member by name, position, or telephone number. It is also very easy to export lists for email and other communications.

Cons

I think that when a shift has been "picked up" pending approval it should let others know that there are already a bid to pick it up, often there are five to six people trying to pick up the same shift when one is on the trade board.

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