4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About MailTrack

MailTrack is a compliant email tracking tool designed for Gmail inboxes. With MailTrack, users can track and manage emails and see which emails have been opened with real-time notifications and MailTracking accurate tracking technology.
MailTrack Software - 1
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MailTrack video
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MailTrack pricing

MailTrack has a free version and offers a free trial. MailTrack paid version starts at US$1.99/month.

Starting Price:
US$1.99/month
Free Version:
Yes
Free trial:
Yes

Alternatives to MailTrack

MailTrack Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.6
Customer Support
4.3
5 reviews of 222 View all reviews
Masturah
Masturah
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 17/8/2021

Solution for email tracking

I use it firstly as an additional for the email marketing tracker, but now it has been so critical to analyzed our email marketing planning.

Pros

MailTrack is really essential for me to track and monitor the email that are sent out. The report is quite extensive, as it will show how many of the email are opened by the recipient, how long the email are opened and if the email are opened more than one time. We can use this data to altering our marketing campaign effectively.

Cons

MailTrack is quite expensive, but all the feature and the tools is very helpful and perform better than the competitors. I would like to see more price scheme that can cater all the user need, especially for the monthly emails that will be monitored and price decrease for some of the plan.

Kim
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

5
Reviewed on 14/7/2022

Satisfactory but simple product

My overall experience has been pleasant and satisfactory. Mailtrack is a great (but simple) tool for email tracking.
It has helped with our email communication and it has been a reliable product. It has a free version and affordable paid version.
As a law firm, sometimes we just need to know if a person has opened any of our emails at all and Mailtrack has served that purpose quite well. We don't necessarily need the extras but they're still nice to have.

Pros

Price is always high on my list, mailtrack has a free version and the paid version is reasonable!
I love that Mailtrack is easy to use even for beginner or intermediate experience levels.
I like the notifications and reporting, it helps us understand how recieptients engage with our email marketing, newsletter, events, or even just typical emails.
Mailtrack has been rather dependable and I have not experienced any technical issues or malfunctions which is great!
Mailtrack has been helpful with our email communication all around and especially anything marketing related.

Cons

I do not like the limited amount of templates and customization.
I do not like the lack of available features.
Mailtrack does not notify you when an email has been forwarded and it does not include extra data like how many times an email was opened.
Another issue is that it only works with Gmail and it isn't necessarily mobile friendly.

Alternatives Considered

MailtrackPro

Reasons for Choosing MailTrack

Mailchimp was not compatible with our current business software.

Switched From

Mailchimp

Reasons for Switching to MailTrack

Mailtrack is free and has an excellent reputation!
Clarissa
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 27/4/2024

MailTrack for Daily Tracking of your Emails when you're Busy

I love it, aside from it is very timely nowadays for professional like me, it's also very easy to use and navigate especially for me that I'm not a very good user of online applications.

Pros

I like on this application is that I can merge documents using this as well as track my emails, as a newly promoted trainer, it's very difficult for me to handle my emails, with this application it gave me ease and help.

Cons

None so far, because of this application, tracking and editing my data were easier for me because of this.

Kim
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 3/9/2021

Started off Good... No crap and costly

I really liked it to start with but recent glitches and cost increases has made it not worth the money I have already paid to have the PRO option. Not happy.

Pros

Seeing when an when and email has been opened.

Cons

It often glitches and send 20 email notifications that an email has been opened at one time. I have paid for PRO, initially I could send emails as a campaign (only yesterday I sent one), now I have to upgrade and pay another $63US to us the campaign option. Ridiculous after having it for a year.

Nina
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/3/2024

MailTrack helps you perfectly keep track of those who read/ignore your emails

My overall experience is very positive. The tool is straightforward and does exactly what I need it to do. I would recommend it to anyone who wants to track their emails.

Pros

Working in marketing and often reaching out for collaborations, partnerships etc. it could sometimes drive me crazy not knowing if someone just missed my email or was simply not replying. With MailTrack I get right away a confirmation when someone opens my email and even when it is opened multiple times, helping me understand that that what I wrote was interesting.

Cons

I personally don't like that people can see that I am using MailTrack.

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