--- description: Review of Shepherd Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Shepherd | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Shepherd](/software/263143/shepherd) # Shepherd Canonical: https://www.softwareadvice.ie/software/263143/shepherd Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/263143/shepherd?page=2) > Good software shouldn’t slow you down. It should feel like part of the team. Shepherd is second-nature, workflow-first practice information management software that runs in the background, keeping everything in sync while you move through the day. Built and overseen by veterinary professionals, it reflects how clinics actually operate. Features are guided by a Director of Veterinary Medicine — something no other PIMS has. As your team documents care, Shepherd connects the rest automatically, so there are fewer clicks, missed charges, and things to double-check. It’s intuitive enough to learn quickly, powerful enough to scale, and with vet experience at every level, it’s designed around how real practices operate (not how software thinks they should). When you need help, you’ll talk to a clinically trained support team that understands your day and responds fast. This is software that fits into your workflow. Not the other way around. > > Verdict: Rated **4.7/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 89 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shepherd Software - **Location**: Prescott, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Shepherd includes unlimited users, expert training, vet-experienced support, unlimited workstations, no onboarding fees, Shepherd Pay, and more. Base price: $299/month, includes one DVM \& integrated Payment Processor - Shepherd Pay + $99 each for DVMs two \& three - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Data Import/Export - Document Management - Document Storage - EMR/EHR - Electronic Payments - Electronic Signature - Email Reminders - Historical Reporting ## Integrations (9 total) - AllyDVM - FetchIt - Greenline - Inventory Ally - Sunbit - Talkatoo - VetTalk - WaitWell - Weave ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Veterinary Software](https://www.softwareadvice.ie/directory/4327/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.softwareadvice.ie/software/356421/DaySmart-Vet) — 4.6/5 (292 reviews) 2. [Instinct Science](https://www.softwareadvice.ie/software/319655/instinct-emr) — 4.9/5 (238 reviews) 3. [Covetrus Pulse](https://www.softwareadvice.ie/software/31981/evetpractice) — 4.0/5 (542 reviews) 4. [ezyVet](https://www.softwareadvice.ie/software/133723/ezyvet) — 4.6/5 (278 reviews) 5. [Digitail](https://www.softwareadvice.ie/software/64441/digitail) — 4.7/5 (105 reviews) ## Reviews ### "\#1 Best Veterinary Software and PIMS Out There" — 4.0/5 > **Jessica** | *19 March 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, great PIMS, user-friendly, inventory tracking is amazing, the best veterinary software as it's made for vets by vets > > **Cons**: The updates have gotten better, but there are still issues with the entire system going down within 24 hours after updates have been done, which messes with our daily flow, schedule, charges, and general communication. I will say, they are actively working to resolve this > > Overall, I would still recommend Shepherd to hospitals that are looking to find the best veterinary PIMS, it's by far the best software I've ever used in the 13 years I've been doing this. ----- ### "Easy and practical" — 5.0/5 > **Caroline** | *24 July 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Everything you need can be accessed from the patient record. No need to go back and forth from the client interface to the patient. No need to go back and forth from a home page to the client/patient page. As veterinarians, we start and stop with the patient. It is as if it is an old-fashioned paper record, which has everything one needs about the patient, all bound up in one folder. But instead of being a physical record, it is found within an easy-to-navigate electronic medical record system. > > **Cons**: It used to be the reports, however, the available reports have been expanded greatly. Now I have all the reports I need. > > Unlike many electronic medical record systems, Shepherd is intuitive, easy to learn, and easy to teach. ----- ### "Could be better" — 3.0/5 > **Amber** | *23 July 2025* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: It is easy to learn to use most applications, the chat bot is usually very helpful when I have problems or questions and I don't want to wait on support. > > **Cons**: Inventory management, updates chronically cause problems with the functionality of Shepherd, system goes down regularly lately, support can be tricky ----- ### "Great product" — 5.0/5 > **Jonah** | *23 July 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, especially record keeping. The integration with IDEXX is also nice. Generally the simplicity is the highlight. Minimal tabs or clicking like you get with Cornerstone or EZ vet and it reports are more robust than you get with Instinct which in my mind is the only runner up software out there. > > **Cons**: The treatment sheets could use a little work for hospitalized patients. Otherwise I do not have many complaints. No software is perfect but this one is solid. > > Very pleased with the software. I've used several other PIMS over the years and this is certainly the best. ----- ### "Thoughts from Friendship Vet" — 5.0/5 > **Casey** | *23 July 2025* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: The ease of use and the way the system is organized makes teaching the system to new hires VERY easy. > > **Cons**: There seems to have been some technical difficulty with the system as of late but I think that it has lined out finally. > > I am very happy with the program and plan to continue using it in my practice. The costumer service has been top notch as well. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/263143/shepherd?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/263143/shepherd) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data