--- description: Review of PackageX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PackageX | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Logistics Software](/directory/406/logistics/software) > [PackageX](/software/263979/packagex-receive-profile) # PackageX Canonical: https://www.softwareadvice.ie/software/263979/packagex-receive-profile Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/263979/packagex-receive-profile?page=2) > PackageX is a vision AI platform that transforms standard cameras into tools capable of reading logistics documents, identifying inventory, and detecting exceptions. It is designed for industries such as warehousing, distribution centers, retail operations, and corporate facilities where logistics management is a priority. The platform automates data entry and reduces manual tasks in these environments. The platform includes configurable workflows for processes such as receiving, inventory management, and order fulfillment. It supports multi-barcode scanning, even with damaged or overlapping barcodes, and extracts data from documents such as shipping labels and bills of lading. The vision AI technology enables accurate inventory counting, verification, and tracking while identifying exceptions such as overages, shortages, and defects. PackageX captures proof of delivery by verifying signatures and extracting data using standard cameras. It provides chain-of-custody tracking across suppliers, warehouses, and receivers. The system maintains visibility of inventory location and quantity, helping to reduce errors and improve decision-making throughout logistics operations. > > Verdict: Rated **4.3/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 35 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: PackageX - **Location**: New York, US - **Founded**: 2017 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Please contact PackageX for more pricing information. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: Chinese, Czech, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Malay, Norwegian, Polish, Russian, Spanish, Swedish, Traditional Chinese, Vietnamese - **Available Countries**: Australia, Belgium, Brazil, Canada, China, France, Germany, India, Indonesia, Italy, Mexico, Netherlands, New Zealand, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, US Virgin Islands, United Arab Emirates and 2 more ## Features - AI/Machine Learning - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Auto Extraction - Barcode Recognition - Barcode/Label Management - Barcode/Ticket Scanning - Barcoding/RFID - Communication Management - Contact Database - Corporate/Business - Customer Database - Customisable Branding - Customisable Reports - Data Aggregation and Publishing - Data Extraction ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Logistics Software](https://www.softwareadvice.ie/directory/406/logistics/software) ## Related Categories - [Logistics Software](https://www.softwareadvice.ie/directory/406/logistics/software) - [Optical Character Recognition (OCR) Software](https://www.softwareadvice.ie/directory/4291/ocr/software) - [Data Extraction Software](https://www.softwareadvice.ie/directory/4555/data-extraction/software) - [Warehouse Management Software](https://www.softwareadvice.ie/directory/251/warehouse-management-system/software) - [Inventory Management Software](https://www.softwareadvice.ie/directory/4490/inventory-management/software) ## Alternatives 1. [Parcel Tracker Mailroom](https://www.softwareadvice.ie/software/370532/parcel-tracker-mailroom) — 4.8/5 (176 reviews) 2. [Postage $aver](https://www.softwareadvice.ie/software/240940/postage-aver) — 4.9/5 (164 reviews) 3. [Stamps.com](https://www.softwareadvice.ie/software/154423/stamps-com) — 4.4/5 (919 reviews) 4. [PitneyShip](https://www.softwareadvice.ie/software/240453/PitneyShip) — 4.6/5 (136 reviews) 5. [ShippingEasy](https://www.softwareadvice.ie/software/84090/shippingeasy) — 4.8/5 (1133 reviews) ## Reviews ### "Very good customer xp" — 5.0/5 > **Rodrigo** | *4 May 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I had a problem with an email message regarding the new tool for re-routing packages. I wrote a message for you, through your Member Support Team, suggesting some changes (including a different color, a different text...), and you guys not only answered me, but also implemented ALL my suggestions. Also, you answered me later saying that you have done that. Very good 'close the loop' case. It feels great to know that, as a customer, I am being heard by you all. Congrats\! > > **Cons**: The app is very good, my problem was regarding a message being sent automatically, but you fixed it.. > > 1.000 ----- ### "PackageX User Review" — 4.0/5 > **Esther** | *8 January 2020* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Enjoy knowing it is linked to our internal system and there is no need to add members to the app. It is automatic, fast and simple. > > **Cons**: At my building, there is an admin that works for the enterprise client occupying the 2nd and 3rd floor. He picks up all the mail for them and stores it in their mailroom. Two enhancements to the app would be great: 1. Giving us (Community Team) the option to check out all the packages at once for the same person 2. Providing a "transferred" option similar to a courier and the updates we receive from them ----- ### "software that can be better" — 3.0/5 > **Karl Rodrigue** | *26 May 2022* | Cosmetics | Recommendation rating: 6.0/10 > > **Pros**: easy to use, software makes work easier, to get notifications about packages. after-sales service is fast. being heard by the teams is good. > > **Cons**: when several parcels arrive for the same person, it must be added manually. an easier way to mark someone or more people would be welcome > > the after-sales service is efficient in case of problems. I am satisfied with the software and it must work well ----- ### "Great app and even better customer support" — 4.0/5 > **Cesar** | *8 January 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The support from the team that helps us. They are ALWAYS available and have never not solved one of our problems. Also, they incorporate feedback constantly and improve the product to make our jobs easier. > > **Cons**: Really not much to say. The very few things I've had problems with, have been solved and improved, so I'm really not worried about things that don't work well. > > I've been using it for almost a year now, having used other softwares before for the same purpose, and I would still choose PackageX every time. Love how you approach your UX design and how much you take our opinions and feedback into account. ----- ### "An Operational DREAM\!" — 5.0/5 > **Michael** | *22 November 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: PackageX has made our lives so much easier. The support team is incredibly responsive to whatever requests we have and tracking packages is simpler than it's ever been. Thank you\!\! > > **Cons**: Honestly, from my perspective, there isn't much to dislike. It completely transformed our mailroom operations for the better\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/263979/packagex-receive-profile?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/263979/packagex-receive-profile) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data