About TablesReady

TablesReady is an SMS-powered waitlist, reservations, and queue management system to help you streamline your customer flow. TablesReady offers contactless check-in, online bookings, and customizable messaging to help meet the needs of businesses in many industries, from restaurants and hospitality to health care and retail.
TablesReady Software - Admin Waitlist View
TablesReady Software - SMS sign up
TablesReady Software - Fully customizable SMS notifications
TablesReady Software - Reservations grid + SMS confirmation message
TablesReady Software - Native Square POS integration
TablesReady video
TablesReady Software - Admin Waitlist View - thumbnail
TablesReady Software - SMS sign up - thumbnail
TablesReady Software - Fully customizable SMS notifications - thumbnail
TablesReady Software - Reservations grid + SMS confirmation message - thumbnail
TablesReady Software - Native Square POS integration - thumbnail

TablesReady pricing

TablesReady has a free version and offers a free trial. TablesReady paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Free Version:
Yes
Free trial:
Yes

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TablesReady Reviews

Feature rating

Value for Money
4.7
Functionality
4.7
Ease of Use
4.8
Customer Support
4.7
5 reviews of 54 View all reviews
Verified Reviewer
  • Industry: Entertainment
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 24/5/2019

Easy to use not ideal for data collection.

Overall this has been really helpful with line management and definitely worth it at the price point.

Pros

Easy to use through the in-browser application.
Helpful features like text and call customers are essential and this application really nails that on the head.

Cons

The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function.

Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally.

Response from Table's Ready

Thanks for the review! We do have a data export option. Just click Settings then Export Data. The only thing that is not exportable is customer phone numbers, since they are only opting in to receive texts about their wait, and no other future texts. So, for privacy and legal reasons, that data isn't available as a mass export.

Replied 27/5/2019
Ralph
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 19/4/2022

Finally a System That Works For Us

Definitely helps with Reservation and Waitlist organization. Makes for a more professional guest experience. Gives us the features we need without the extra fluff we don't!

Pros

Has the features that we need without extra fluff and added expense!

Cons

Doesn't interface with our Toast POS. Hoping to will at some point.

Alternatives Considered

Carbonara

Reasons for Choosing TablesReady

OpenTable too expensive and Yelp doesn't have the functionality we need.

Switched From

OpenTable and Yelp Guest Manager

Reasons for Switching to TablesReady

The right features for the right price.
Lauren
  • Industry: Veterinary
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/10/2022

Ease of Client Flow

Pros

TablesReady makes it easy to to communicate with clients on when to bring their pets into the clinic, making it a safe environment for animals, staff and owners. The convenience of being able to text and call clients via the software makes our check-in process very smooth!

Cons

The software does not always work on the same browser. We often have to switch from Chrome to Firefox depending on which loads and runs faster.

Verified Reviewer
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
4

3
Reviewed on 2/11/2018

Nothing special

We are looking for a different platform

Pros

It's relatively easy to use
simple set up

Cons

too expensive
out of state numbers the customers get called from is a constant problem
the green on green makes it hard to tell how many people you've selected
the fact thats there's no data base sucks
there should be a call a head feature as well as reservations especially for the price.
there should be able to add more than one set of notes like high chair, section b and request
There should be prep sets for notes rather then remembering

Response from Table's Ready

I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example:

-You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down.

-We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time.

-We have both a call ahead feature (we call it "public waitlist"), and we allow reservations.

-We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings.

-People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us.

Please reach out to our support if you're having issues!

Replied 14/11/2018
Laura
  • Industry: Nonprofit Organisation Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/11/2022

TablesReady is a game changer!

We really love TablesReady and it has helped us to be able to easily and efficiently check our clients in and out!

Pros

We love TablesReady and use is daily to check in our 50+ clients at our high-volume spay/neuter clinic. We then use the self-check in feature when they come to pick their pets back up from surgery.

Cons

Sometimes it does not want to load properly for us.

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