--- description: Review of Salesforce B2B Commerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salesforce B2B Commerce | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Multi-Channel eCommerce Software](/directory/4218/multi-channel-ecommerce/software) > [Salesforce B2B Commerce](/software/264646/salesforce-b2b-commerce) # Salesforce B2B Commerce Canonical: https://www.softwareadvice.ie/software/264646/salesforce-b2b-commerce Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/264646/salesforce-b2b-commerce?page=2) > Salesforce B2B Commerce is an end-to-end eCommerce platform that enables businesses to manage the purchase of goods or services and deploy self-service digital ordering for B2B operations. Salesforce B2B Commerce is designed to streamline ordering, centralize stock/inventory management, and automate omni-channel buying experiences with fast reordering, account hierarchy management, custom catalogs, and more. > > Verdict: Rated **4.8/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 9 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: B2B Commerce — Starter: 1% Gross Merchandise Value B2B Commerce — Growth: 2% Gross Merchandise Value USD (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Austria, Canada, Germany, Switzerland, United States ## Features - API - Abandoned Cart Saver - Activity Dashboard - Backorder Management - Bulk Ordering - CRM - Catalog Management - Channel Management - Communication Management - Credit Card Processing - Customer Accounts - Customer Management - Customisable Branding - Data Security - Data Synchronisation - Discount Management - Electronic Payments - Email Marketing - For B2B - Inventory Control ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Multi-Channel eCommerce Software](https://www.softwareadvice.ie/directory/4218/multi-channel-ecommerce/software) ## Related Categories - [Multi-Channel eCommerce Software](https://www.softwareadvice.ie/directory/4218/multi-channel-ecommerce/software) - [B2B eCommerce Platforms ](https://www.softwareadvice.ie/directory/4328/b2b-ecommerce-platform/software) - [eCommerce Software](https://www.softwareadvice.ie/directory/4340/ecommerce/software) - [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software) - [Shopping Cart Software](https://www.softwareadvice.ie/directory/3953/shopping-cart/software) ## Alternatives 1. [Fishbowl](https://www.softwareadvice.ie/software/1700/fishbowl-inventory-scm) — 4.2/5 (1087 reviews) 2. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews) 3. [Salesforce Commerce Cloud](https://www.softwareadvice.ie/software/103196/salesforce-b2c) — 4.6/5 (97 reviews) 4. [Genius](https://www.softwareadvice.ie/software/435569/Genius-for-Restaurants) — 4.5/5 (185 reviews) 5. [PartsTech](https://www.softwareadvice.ie/software/264829/partstech) — 4.6/5 (118 reviews) ## Reviews ### "Salesforce B2B Commerce Is By Far The Best Software For Any Business" — 5.0/5 > **Tony** | *5 October 2023* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Everything is so customizable and easy to use. Talking to team members about the different features is easy and everyone always know what you are taking about. > > **Cons**: We have not found any issues or glitches with this software at all and we use it very often. > > Just a very pleasant piece of easy to use software. Wish we had started using it earlier. ----- ### "Salesforce B2B Commerce simplified complex purchases and order management" — 5.0/5 > **Freda** | *31 January 2025* | Capital Markets | Recommendation rating: 9.0/10 > > **Pros**: The extension of commerce to all touchpoints across channels, out of the box design solutions headless commerce API's. > > **Cons**: The cross-channel ordering utilizing a single code base and AI > > The salesforce integration and speed across multiple channels with preferred payment method utilizing customizable workarounds that reduces manual workflows assist companies across multiple sectors achieve processing operation BPO optimization. ----- ### "Good, but complicated\!" — 5.0/5 > **Noah** | *29 March 2025* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: Super thorough and powerful, can be customized to your liking > > **Cons**: can be very difficult to customize and make it impactful bc it can do so many things ----- ### "Salesforce B2B Commerce is the best ecommerce platform for managing and fulfilling online orders" — 5.0/5 > **Jason** | *31 July 2022* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: It is a very straightforward platform with no complicated UX. Inventory tracking and management are the best within SF B2B Commerce. Customer support is truly exceptional, they go into detail and solve issues in no time. Great for designing an online store and providing personalisation to visitors. Truly exceptional at product catalogue and checkout process. Offers customizable reporting and analytics that helps businesses to understand the present and future for ROI and conversions. > > **Cons**: The integration with another third-party application is complicated. Not the best shipping options available are present at the start unless you integrate with other applications. The high cost of implementation and monthly pricing is high, is a huge drawback. > > We wanted an eCommerce platform to manage all our products for our online store, manage orders and returns, manage to ship, and retarget lost leads all in one place. The platform is great for B2B providing a B2C-like experience. Very easy to use and manage. Offers great reporting features. ----- ### "Very powerful ecommerce platform" — 4.0/5 > **Fateyma** | *4 August 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Salesforce B2B commerce is a very powerful e-commerce platform which is very easy to use and manage. The reporting within the platform is highly customisable. The order process and management is very straightforward and to the point. Great features around the online storefront and designing the online store. > > **Cons**: The only dislike from my side is the price of implementation and the overall cost of the platform, not recommended for small-sized businesses or startups. > > The platform provides a B2C-like experience to B2B organisations. Very efficient and easy to use and control. We wanted to manage all our online orders and increase the UX of our online store and Salesforce B2B commerce has made us convert very efficiently. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/264646/salesforce-b2b-commerce?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/264646/salesforce-b2b-commerce) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data