About Pixpa

Pixpa’s all-in-one platform enables photographers, designers and creative businesses to create stunning, professional websites easily without any coding knowledge. With a built-in eCommerce store, blogging, client galleries and much more, Pixpa empowers creatives to showcase, share, sell and deliver their work online easily - all in one place. Pixpa offers pixel-perfect, modern and responsive templates with site design using a simple & powerful visual style editor and a drag&drop page builder.
Pixpa Software - Pixpa - Website builder for creatives and small businesses
Pixpa Software - Pixpa - Affordable and simple pricing plans
Pixpa Software - Pixpa - Customise your website
Pixpa video
Pixpa Software - Pixpa - Website builder for creatives and small businesses - thumbnail
Pixpa Software - Pixpa - Affordable and simple pricing plans - thumbnail
Pixpa Software - Pixpa - Customise your website - thumbnail

Pixpa pricing

Pixpa does not have a free version but does offer a free trial. Pixpa paid version starts at US$8.00/month.

Starting Price:
US$8.00/month
Free Version:
No
Free trial:
Yes

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Browse Pixpa Reviews

526 of 526 reviews
Sort by:
Marloes
Marloes
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/12/2024

Enthousiastic artis

I am so happy I have decided to change to Pixpa, although changing website is a lot of work it is worth everything minute! And for a reasonable price as well. I would recommend it to makers.

Pros

The portfolio possibilities, as an artist that is why I choose for Pixpa. The ease at which you can built your website.

Cons

SEO is somewhat difficult or the way Pixpa templates are set up is somewhat challenging for Pixpa. No iDeal (Europe) payment possibility.

Response from Pixpa

Hello Marloes,
Thank you for your thoughtful review! We're delighted to hear that Pixpa's portfolio options and ease of use have been a great fit for your artistic needs. It's wonderful to know that switching to Pixpa has been worth the effort for you!

We appreciate your feedback on SEO and payment options like iDeal. These are valuable insights, and we're always working to improve and better serve our global community of creators.

Thank you for recommending Pixpa to other makers—it means the world to us. We're here to support you as you continue building your online presence!
Best,
Pixpa Team

Replied 31/12/2024
Raven
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/2/2025

I hardly every write reviews...

Top-notch! This is why I'm bothering to write this review. The live support chat is just that-- it's a real person with real answers. I'm not stuck in AI hell, I get a quick response, and I can get the answers I need so I can get my work done. I get the feeling they genuinely want to help and will get the answers you need. They're also responsive to feature requests and based on their responses to my suggestions (and implementations!) it's clear that they care about the product and are trying to make and maintain a top-tier product.

Pros

First-- I hardly ever offer reviews for services, products, or companies. I'm of the opinion that if a companie's products and services are good enough, they'll stand the test of time regardless how many reviews they can manage to pull together and show the world. But I'm making an exception in this case because of the exceptional products and services that Pixpa brings to the table.

I'm a photographer, and I've self hosted my work in the past using my domain provider using Wordpress. It worked. Sort of. But only after fighting with the software and the interface till I was ready to rip the code through the screen. There was no support to speak of because it was Wordpress and the provider was a large scale hosting company.

At some point I realized there had to be a better way and started looking around. There was Squarespace and Wix and a bunch of others, but somehow tripped over Pixpa and what they could offer for basically the same price that I was already paying. Short story long-- the design tools and the UI is Intuitive, Consistent, and... I don't use this term lightly, Usable. So much so that I was willing to chuck the Wordpress site wholesale. So much time lost...

As to the services, help, and support, this is why I'm bothering to write this review. The live support chat is just that-- it's a real person with real answers. I'm not stuck in AI hell, I get a quick response, and I can get the answers I need so I can get my work done. I get the feeling they genuinely want to help and will get the answers you need. They're also responsive to feature requests and based on their responses to my suggestions (and implementations!) it's clear that they care about the product and are trying to make and maintain a top-tier product.

Bonus round that the online search Help really is helpful. Put in a keyword and more often than not it will show you what section you want to be in to make the changes you want.

In summary, kudos to Pixpa for delivering a top-notch product with exceptional support. Well done!

Cons

Some missing features here and there, but the team is responsive and the suggestions are forwarded to the [sensitive content hidden] team for review.

Alternatives Considered

Wix and Squarespace

Reasons for Choosing Pixpa

Because Wordpress was a travesty and I value my time.

Switched From

WordPress

Reasons for Switching to Pixpa

Simple, clean, elegant, and it just worked

Response from Pixpa

Hi Raven,
Wow—this review seriously made our day! The fact that you hardly ever write reviews but took the time to share your experience with Pixpa means a lot to us.

We totally get the struggle of wrestling with WordPress (we’ve been there too), so hearing that Pixpa was a breath of fresh air for you is exactly why we do what we do. We built Pixpa to be intuitive and hassle-free, especially for photographers like yourself who’d rather focus on their work than fight with code.

And thank you for the shoutout to our support team! We’re all about real people helping real users, and it’s awesome to know that’s coming through in your experience. We also appreciate your feedback on features—our team is always looking for ways to improve, and user suggestions play a huge role in that.

Seriously, thanks again for such a thoughtful review. We’re thrilled to have you in the Pixpa community and can’t wait to see more of your work online! 🚀🎉.
Best,
Gurpreet

Replied 24/2/2025
Maria
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

3
Reviewed on 28/10/2024

I’m worried and not comfortable with my Pixpa web site

I’m worried and unhappy ☹️, I paid 2 years en advance my daughter helped me but when she relished we was limitaded with images , no store no feed back no place to recibe notifications, and I have 4 years with this company I’m stock and worried

Pros

The quality of the images , the fast reacts when people submit the QR

Cons

Don’t show the feedback about how many people see my web site this is super important because in 4 years I have this page I don’t have any people reaching me for the page seems also not having publicity on media , is not friendly to open a store and is hard to navigate or use the page I paid 2 years in advance but I’m not happy … I’m worried also the people who works on PIXPA don’t answer fast enough when we tryed to reach them

Response from Pixpa

Hi Maria,
Thank you for trusting Pixpa for your website for the last 4 years. We are sorry to hear that you’re feeling this way about Pixpa. Please reach out to our support team again. You can live chat with us through your account or email to us at [email protected].

We would help you to set up a store to sell your artworks on your website. It's also easy to setup Google Analytics or any other analytics tool to get the traffic data for your website.

We will be happy to work with you to find a way to make Pixpa work for you!

Best,
The Pixpa Team

Replied 6/11/2024
Matt
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 6/1/2025

Stunning Websites and Incredible Service

Very happy. I've built a number of sites over the years and while I kind of hate building from templates, the way they approach this makes it so easy. I keep the parts I like, add new elements, and changes colors and styles to fit my taste. It's really a brilliant platform, with incredible customer service, and competitive pricing. A little room for improvement but truly fantastic!

Pros

Overall, very simple to use, with very little learning curve for the basic features. Well thought out templates, tools, and features that enable you to deliver stunning sites. But what I like best is the SERVICE. Wow, they are incredibly responsive and exceptionally helpful. I've never waited more than a couple of minutes to get assistance and their people are great - not only knowledgeable and helpful but they include screenshots, links, etc to help you quickly resolve your issues.

Cons

Anytime you are working with templates, wizards, or drag n' drop tools you are going to have some limitations in what you can do - I knew that going in, and yet was surprised at how powerful and flexible it really is. They are really good, there is really nothing I dislike about them. That said, I feel like they are a few small features and adjustments away from being AMAZING. I hope they continue to invest and expand capabilities as well as ease of use and integrations. They are on the verge of real greatness.

Alternatives Considered

Wix, WordPress and GoDaddy Website Builder

Reasons for Switching to Pixpa

geared more towards creative types, good options already built in for photography, nice variety of templates, storage amounts and pricing plans seemed pretty competitive

Response from Pixpa

Hello Matt,
Thank you for your thoughtful review! 🌟 We’re thrilled you found Pixpa easy to use and empowering for creating stunning websites. Your kind words about our customer service mean a lot—we’re committed to providing quick, personalized support, and it’s great to know we met your expectations.

We value your feedback on balancing ease of use with flexibility and are always striving to enhance our platform. It’s wonderful Pixpa stood out for your creative needs, and we’re glad we made website-building enjoyable. Thank you for being part of our journey—we’re excited to help you achieve even more with Pixpa! 🚀
Best,
Pixpa Team

Replied 7/1/2025
Erica
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/2/2025

Pick Pixpa!

I have been using Pixpa for years and it's been a positive experience. I highly recommend them to both photographers and non-photographers.

Pros

Not only is the platform itself great to use, but they also have the absolute best customer service!

Cons

Nothing really. Even when I have a problem or would like to see a new feature, it gets resolved quickly.

Response from Pixpa

Hi Erica,
Thank you so much for your kind words and for choosing Pixpa! 🌟 We're thrilled to hear that you've had such a positive experience with our platform and that our customer support team has made a difference for you. Providing excellent value and personalized service is at the heart of what we do, so it’s incredibly rewarding to know that it’s made an impact.

It’s great to have you as a loyal Pixpa user for years, and we truly appreciate your recommendation. If there’s ever anything more we can do to enhance your experience, we’re always here to listen and help. Happy creating! 🚀🎨
Best,
— The Pixpa Team

Replied 17/2/2025
Khaligraphy
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/2/2025

Review of Pixpa: A User's Perspective

Pixpa has exceeded my expectations and has become the essential web site building tool for my business.

Pros

I've been using Pixpa for my photography business, and it has been an absolute game-changer. The client galleries and e-commerce features are fantastic.

I highly recommend it to any photographer or creative professional looking to build their online presence.

Cons

Pixpa could benefit from offering more templates. The existing ones are great, but having more variety would provide even more customization possibilities.

Response from Pixpa

Hello Khaligraphy,
Thanks for sharing your experience! It’s awesome to hear that Pixpa has been a game-changer for your photography business. We’re glad you’re loving the client galleries and e-commerce features! Noted on the templates—we’re always working on adding more options while keeping them sleek and customizable. If you ever have specific feedback or needs, we’d love to hear them. Keep creating! 🚀📸
Best,
Pixpa Team

Replied 27/2/2025
Sakira Siamina
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/2/2025

Great and Secure Platform for Hosting Portfolio Sites

The platform’s user-friendly interface, customizable templates, and secure hosting have allowed me to create a professional online presence without the hassle of complex coding. I love hosting my Architectural Portfolio site via Pixpa due to the same.

Pros

Pixpa provides wonderful editable templates that are easy to personalize.

Cons

So far, the journey has been quite pleasant. I don't think I have any particular complaints.

Alternatives Considered

Wix and Squarespace

Reasons for Switching to Pixpa

I feel like as an architectural designer looking to showcase my portfolio, Pixpa is a secure, easy to use and edit. Because of the nature of my personal site which requires frequent editing, I felt that Pixpa was the most compatible and economic hosting platform.

Response from Pixpa

Hi Sakira,
Thank you for your fantastic review! We’re thrilled that Pixpa has provided you with an easy, secure, and customizable platform to showcase your architectural portfolio. Our goal is to make portfolio building seamless, and we’re glad to hear that our templates and user-friendly interface have met your needs—especially for frequent updates.

It’s also great to know that Pixpa stood out as the best choice for you among other platforms. Your feedback motivates us to keep improving and offering the best experience for creative professionals like yourself.

Wishing you continued success with your architectural work, and we’re always here to support you!

Best,
The Pixpa Team 🚀

Replied 26/2/2025
Ankit
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 9/2/2025

Pixpa - the total fuss free solution for professionals who are also beginners

Been using it for more than a month to build my photography website and Pixpa has been amazing! The templates are gorgeous and fluid and the integrations make life so much easier as a professional.

Pros

- The ease of use
- Amazing beginner templates
- Quick support
- No technical knowhow required to get started
- What you see is what you get approach is fantastic for photography websites
- Amazing integration with leading apps and services

Cons

- Need more tutorials and in depth getting started guide
- Some UI improvements like figuring out page settings is difficult

Response from Pixpa

Hi Ankit,
Thank you for your kind words and detailed feedback! We’re thrilled to hear that Pixpa has been a fuss-free and valuable solution for your photography website. It’s great to know you’re enjoying the ease of use, beautiful templates, and seamless integrations—especially as a professional photographer.

We also appreciate your suggestions regarding tutorials and UI improvements. These are areas we’re actively working on, and your feedback helps us make Pixpa even better for users like you.

It’s an honor to be your platform of choice after switching from Squarespace, and we’re here to support you every step of the way. If you have any other suggestions or need assistance, feel free to reach out anytime!

Best,
Pixpa Team

Replied 13/2/2025
Kiran
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/2/2025

BEST PLACE TO SHOWCASE YOUR WORK

Iam a professional fashion and advertising photographer from bangalore been using Pixpa last 15 years i like the choice of templated based on your business and so user friendly everything in the page we can customise this Pixpa platform brings to showcase any professional creativity with stunning webpage i really happy with customer care with extra effort to make it us understand with every query they are always in finger tip best wishes

Pros

what make Pixpa Special is i can upload images which just after my every shoot shoot no need to wait for 3rd party designer to upload for you i felt convenient and you can always update with your latest work instantly with out loosing them.

Cons

almost everything is nice u can add few more designs for photographers web pages

Response from Pixpa

Hi Kiran,
Thank you for your wonderful review and for being a loyal Pixpa user for 15 years! We're delighted that Pixpa makes it easy for you to showcase and update your work instantly. Your feedback on adding more designs for photographers is much appreciated—we’re always working on new features. It’s great to hear that our customer support has been helpful, and we’re always here whenever you need us. Wishing you continued success in your photography journey!

Best,
The Pixpa Team 🚀

Replied 26/2/2025
mike
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/3/2025

Well formulated platform from novice to professional

I have been with pixpa now for many years and they are quick to resolve any issue at anytime of the day

Pros

Easy to create and use the platform, offers great dialog throughout.

Cons

The lease I liked was the fact you cannot directly add video content without using a third party link

Response from Pixpa

Hi Mike,
Thank you for your thoughtful review!

We're thrilled to hear that you've found Pixpa easy to use and that it works well for both beginners and professionals alike. It's great to know that our platform's intuitive design and helpful guidance have made your experience smooth and enjoyable!

We truly appreciate your loyalty over the years and are glad that our support team has been able to assist you quickly whenever needed. Your feedback about video uploads is valuable, and we're always working on enhancing features to make Pixpa even better. While we currently support embedding videos from platforms like YouTube and Vimeo, we understand the convenience of direct uploads and will share your thoughts with our product team for future improvements.

Thanks again for being a part of the Pixpa community! If you ever need assistance or have feature suggestions, we’re always here to help.

Happy creating!
– The Pixpa Team

Replied 7/3/2025
Ben
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/5/2024

Pixpa Flexible Web CMS

Our experience has been really good, great in fact! Their customer service has to be the best in the business. One of the main reasons why we keep choosing and recommending Pixpa. We did try one of the in house website builders from the domain hosting service (OMG so bad) but we went back to Pixpa almost immediately! If they can remain price competitive then they deserve every success as it really is a great product!

Pros

The platform is aimed at photographers and creatives but it's very flexible, fully featured and a very sophisticated platform that doesn't need (but can support) coding. Compared to the other platforms we have tried Pixpa has been the best option.

Cons

Not found any limitations that have made us want to switch CMS. being able to add subscription based account management / access to certain pages as a native feature would be brilliant but they do have support fro third party systems.

Response from Pixpa

Hi Ben,
Thank you for your detailed and positive review! We're thrilled to hear that Pixpa has been the best option for you among other platforms and that you appreciate its flexibility and rich features tailored for creatives. It's great to know that our no-code approach, coupled with the option for advanced customization, has met your needs.

We value your feedback regarding subscription-based account management and want to assure you that we're continuously working on enhancing our native features. In the meantime, our integrations with third-party systems aim to provide a comprehensive solution.

Our customer service team is dedicated to providing exceptional support, and we're delighted that this has made a significant impact on your experience with Pixpa. Staying price competitive while delivering a top-tier product is our goal, and your support and recommendations are invaluable to us.

Thank you for choosing Pixpa and for sharing your experiences!

Warm regards,
The Pixpa Team

Replied 16/5/2024
Verified Reviewer
  • Industry: Performing Arts
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/3/2024

Pixpa Made Me Successful!

Pixpa was the first website builder I chose in 2017 when I decided it was time to buy my own domain name and build a website. I will never change to another provider, now I am so familiar with the program and had such professional advantages to having my website live and set up in the way it is, which in short, looks great!

I chose Pixpa over Wix, Squarespace and Wordpress when considering who to build my website with because I liked the layout options, and Pixpa was an affordable price for me.

Pros

Using my website for Business opportunities is easy with Pixpa, because I can update my content so quickly for potential clients to see. The layout of the dashboard is simple and intuitive, and if I need support, the chatbot function is very helpful and responsive.

People can contact me directly through the website, which bridges the gap between potential business partners and the question of how to reach me. My business performance has increased because of this!

Cons

Sometimes I have trouble adjusting text formatting from edit mode to how it looks on the live site, but have looked up shortcuts to fix this.

Alternatives Considered

Wix and Squarespace

Reasons for Choosing Pixpa

Quality was higher with Pixpa and more layout options.

Switched From

WordPress

Reasons for Switching to Pixpa

Because the price of Pixpa was more appropriate for me. Now i have built my website and will keep Pixpa because I don't want to go through that whole building process again.

Response from Pixpa

Thank you for being a valued member of the Pixpa community since 2017. We're delighted to hear how our platform has streamlined your business operations and communication with clients. Your choice of Pixpa over other providers highlights the value and quality we strive to deliver.

We're committed to continuing to provide an affordable and user-friendly platform that supports your business growth. We look forward to supporting your success for many more years to come!

Best,
Pixpa Team

Replied 4/4/2024
Rubén
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 7/7/2024

Very customizable and very easy to use

Overall, I'm happy with Pixpa after using other hosting services. It is easy to learn and use, it has intuitive menus, the price is a bit high for me but I recognize that they offer good service. Customer service has also been very satisfactory so far.

Above all, I appreciate the ease of use, which saves me a lot of time. I will continue using it as long as it maintains this price for what it offers me.

Pros

Very customizable
Very easy to use
Many options for online sales
Good customer service
Price somewhat high but good value for money

Cons

English-Spanish translation could be improved
Could offer a more affordable price option

Response from Pixpa

Thank you for your detailed review!

We’re thrilled you find Pixpa customizable and easy to use. It’s great to know our platform has been intuitive and time-saving for you, especially after transitioning from WordPress.

We appreciate your positive feedback about our online sales options and customer service.

Regarding the price, we aim to offer good value for the features and service provided. Your feedback about offering a more affordable option is valuable, and we’ll consider it as we continue to improve.

We’re also committed to enhancing our language translations to better serve our bilingual users.

Thank you again for choosing Pixpa and for your candid feedback. We’re delighted to have you with us and look forward to supporting your creative journey.

Best,
The Pixpa Team

Replied 8/7/2024
Heiri
  • Industry: Education Management
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/8/2024

Great platform

For me the team was best experience. They could help me all the time and I never had to wait long for an answer.

Pros

For me as a 64 year old man with the great help of the team I was able to create my own homepage. I'm a hobby photographer and with the website I only want to show my pics to my friends. I find it quite easy with so many different possibilities to create.

Cons

Build a shop was not so easy, no I don't need it anymore:-).

Alternatives Considered

Wix

Reasons for Switching to Pixpa

pixpa is easier to use and the annual licence is cheaper

Response from Pixpa

Hello Hieri,
Thank you for your wonderful review!

We are delighted to hear that Pixpa has been a great platform for you, and it’s fantastic to know that our team could assist you in creating your own website. It's always inspiring to hear how our users can successfully use Pixpa to share their passions—like your beautiful photography—with the world.

Thank you for choosing Pixpa over other alternatives like Wix. We’re pleased to know you found our platform easier to use and more cost-effective.

If you have any further feedback or need additional assistance in the future, please don't hesitate to reach out.

Best regards,
The Pixpa Team

Replied 7/8/2024
Gary
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 30/5/2024

Easy and beautiful website builder

Overall, I'd recommend Pixpa to anyone looking for an easy-to-use platform at a good price. It's perfect for beginners like me and anyone who values a great balance of features and affordability.

Pros

Set up was really easy (even as a newbie) and I was able to get a website up rather quickly. It's intuitive to use, and everything feels well-organized. Even as a beginner, I was able to build a website I'm proud of.
There's a wide variety of beautiful and customizable templates. I found one that perfectly suits my style and helped me showcase my photos.
Considering all the features and how easy it is, I think it's great value. I get all the features I need to create a professional website.

Cons

While there's an app store with additional features, it doesn't have the same extensive range of options as some larger website building platforms.

Alternatives Considered

Wix, WordPress, Squarespace and GoDaddy Website Builder

Reasons for Switching to Pixpa

Good value for the features and styles that you get.

Response from Pixpa

Hi Gary,
Thank you so much for taking the time to share your experience with Pixpa! We’re thrilled to hear that you found our platform easy to use and that you were able to create a website you’re proud of, even as a beginner. Our goal is to provide an intuitive and organized experience for all users, and it's wonderful to know that our variety of customizable templates helped you showcase your photos perfectly.

We appreciate your feedback regarding the app store. We are continuously working to expand our offerings and improve our features to better meet our users' needs.

Your recommendation means a lot to us, and we’re glad you found Pixpa to be a great value for the price, offering the balance of features and affordability that you were looking for. We're committed to helping creators like you build stunning, professional websites with ease.

If you ever have any suggestions or need assistance, feel free to reach out. Happy website building!

Best regards,
The Pixpa Team

Replied 3/6/2024
Wayne
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/9/2024

Pixpa amazing Photo-Business Support

Overall, my experience with Pixpa has been positive. It’s a fantastic choice for creatives and small business owners looking to create a polished online portfolio quickly. While it may not have all the bells and whistles for more advanced users, it excels in providing an affordable, user-friendly solution that covers the basics of website building, client management, and e-commerce.

Pros

What I liked most about Pixpa is its all-in-one platform for creatives. It’s user-friendly, offering customizable templates that cater to photographers, artists, and designers. I also appreciated the integrated features like e-commerce, blogging, and client proofing, which makes managing different aspects of a creative business much easier. Their drag-and-drop interface and mobile responsiveness are especially helpful for creating a professional website without needing coding skills.

Cons

The least appealing aspect of Pixpa is that some of the more advanced design features can feel limited compared to other platforms. For example, the customization options for templates aren't as flexible, and integrating third-party apps isn't as seamless as I'd like. Additionally, the platform may lack certain advanced features for larger businesses with more complex needs.

Response from Pixpa

Hello Wayne,
Thank you for your review! We're delighted that Pixpa's all-in-one platform has helped simplify your creative business, from website building to client proofing, blogging, and e-commerce. It's great to hear you found our drag-and-drop interface and mobile responsiveness useful for creating a professional site without coding.

We appreciate your feedback on advanced design features. While we aim to offer robust customization, we understand that some areas could be more flexible, and seamless third-party app integration is something we're actively working on.

Your positive experience and insights are invaluable to us! We're committed to improving Pixpa to better serve both small businesses and advanced users. If you need any assistance or have suggestions, we're here to help!

Best,
The Pixpa Team

Replied 6/10/2024
Bjarte
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2024

Great alternative to WIX and Squarespace

I am very pleased with everything - as I said earlier, I have everything I need, and the page looks very nice

Pros

Pixpa is easy to use with good built in functionality and designs. It offers everything I need as a photographer wanting to promote and sell my work. I love the many designs that you can choose from.

Cons

I think what I would like to change, is the ability to customize the designs more even more. You are somewhat limited to the setup chosen, or maybe I am not familiar enough with all the solutions yet

Response from Pixpa

Hello Bjarte,
Thank you for sharing your experience with Pixpa! We're thrilled to hear that you find Pixpa an easy-to-use alternative to platforms like Wix and Squarespace, and that it meets your needs as a photographer. Your appreciation for our built-in functionality and diverse design options means a lot to us!

Regarding your feedback on customization, we completely understand the desire for even more flexibility in design. While Pixpa is designed to balance ease of use with creative freedom, we also provide a range of customization options, such as CSS and advanced design tweaks, for those who want to go the extra mile. Our Help Center is a great resource to explore these features, and our support team is always here to assist if you need guidance on unlocking the full potential of your website's design.
Thank you again for your kind words and valuable feedback! Wishing you continued success in promoting and selling your photography.
Best,
Pixpa Team

Replied 31/12/2024
Jan Willem
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/5/2024

I wish I had discovered Pixpa earlier.

I want to design and build a personal website and I have really tried a lot of online service with often disappointing results. Pixpa has understood and developed an online service that, in my eyes, is invincible.
I am a fan!

Pros

It really is easy to build a beautiful website quickly and easily! The user interface is so logical, perfect so to speak.

The FAQ, the online help and the chat are super.

Cons

Behind all the oh-so-easy user interface, there are a lot of possibilities, which can be a bit overwhelming.

Response from Pixpa

Hi Jan,
Thank you for your wonderful review! We're delighted to hear that you're enjoying Pixpa and finding it easy to build a beautiful website quickly. Your praise for our user interface and support resources means a lot to us.

We understand that the extensive possibilities can sometimes feel overwhelming, and we appreciate your feedback. We're continuously working to make the platform as intuitive as possible while offering robust features for all users.

It's great to know that Pixpa has met your expectations where other services have fallen short. Our mission is to empower everyone, including non-programmers, to create stunning websites with ease.

Thank you for choosing Pixpa. If you need any further assistance, please feel free to reach out. We're here to support you!

Warm regards,
The Pixpa Team

Replied 3/6/2024
Leilina
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 1/4/2024

Leilina MT

It has been nice to use pixpa again after a few years of not using it.

Pros

I liked the graphic design provided in each template. I like the editing functions. I like that customer services responds when they can and they are very helpful.

Cons

I don’t like that my account has to close if I want to cancel my sub or need to pause.

Response from Pixpa

Hello Leilina,
Thank you for your review and for sharing your thoughts! We're glad to hear that you appreciate the design and functionality of our templates, as well as the responsiveness of our customer service team. It’s wonderful to welcome you back to Pixpa after some time away!

Regarding your concern about account closure upon subscription cancellation or pausing, we do provide the ability to reactivate/unpause your account for up to 3 months. We are continuously working on improving our policies and features to better suit the needs of our users. Your feedback is invaluable in this process.

Thank you once again for choosing Pixpa and for your constructive comments. We're committed to enhancing your experience with us even further!

Replied 15/4/2024
Nate
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/5/2024

Pixpa is one of the best for your website!

Pros

The Pixpa team is amazing! They are fast, friendly and have an amazing amount of knowledge! Webpages are easy to make and the whole platform is very user friendly, even has options for those that have a bit more knowledge to create something different within. Their biggest strength is customer service, I never had to wait for hours, they usually get back to me within 5 mins or less and they are so helpful, its truly the best spot for your website! I highly recommend!

Cons

I can't think of any, anytime I think of a negative, it was usually a doing of my own because I messed something up lol, but they always timely helped me out and got me back and running :)

Response from Pixpa

Hello Nate,
Thank you so much for your glowing review! We're thrilled to hear that you've found our platform easy to use and our customer service team responsive and helpful. At Pixpa, we strive to empower creatives like you with all the tools you need to bring your vision to life effortlessly. We're here for you anytime you need help, and we look forward to continuing to support your creative journey. Thanks again for choosing Pixpa and for recommending us – it means the world to us!

Best,
Pixpa Team

Replied 8/5/2024
Kelly
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 30/4/2024

Overall Experience is Great

Pros

Inexpensive and has began to offer more useful features over time.

Cons

Videos cannot be directly uploaded. They have to be uploaded from a third party.

Response from Pixpa

Hello Kelly,
Thank you for your review and for highlighting your positive experience with Pixpa! We're glad to hear that you appreciate the affordability and the evolving feature set we've been implementing. Our goal is to continuously enhance our platform to meet the needs of our users more effectively.

We appreciate your feedback on the video upload process. We understand the importance of streamlining content management and are continuously exploring ways to improve this aspect of our service. Your input is crucial for us as we strive to make Pixpa even more user-friendly and comprehensive.

Thank you for choosing Pixpa over other platforms. We're committed to providing you with the best possible service and look forward to delivering even more valuable features in the future!

Best,
Pixpa Team

Replied 30/4/2024
Verified Reviewer
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2023

Heartfelt Appreciation for Pixpa and Outstanding Service by [sensitive content hidden]

Dear Pixpa Team,
I am writing to express my sincere appreciation for the outstanding platform and services your company provides. Pixpa has truly been a game-changer for my business, offering a comprehensive solution with all the necessary features for website development and promotion.

What sets Pixpa apart is not only the wonderful product you offer but also the exceptional service that accompanies it. I want to extend my gratitude to the entire Pixpa team for their commitment to excellence.

I would like to highlight the exemplary service provided by [sensitive content hidden]. His dedication to customer support is truly commendable. [sensitive content hidden] has been available 24/7, ensuring that no query or concern goes unaddressed. Even with the tightest deadlines, he has consistently delivered prompt and efficient assistance, going above and beyond to support the development and maintenance of my website.

Moreover, I am impressed by the affordability of your product, making it accessible to a wide range of businesses. Pixpa's combination of a high-quality product, excellent service, and competitive pricing is truly remarkable.

In conclusion, I am a satisfied customer who not only values the Pixpa platform but also recognizes the exceptional contributions of [sensitive content hidden]. Thank you for providing a wonderful solution that has significantly contributed to the success of my online presence.

Best Regards,
[sensitive content hidden]
Professional Photographer

Pros

Very Good Services at all time. No single delay to solve your issue.

Cons

Not yet felt as such any cons.Whenever I face any issue, I will write here for sure

Response from Pixpa

Thank you for your kind words about Pixpa! We're delighted that our platform and support team have positively contributed to your business's success. Your recognition of our affordability and dedication to quality service is greatly appreciated. We're thrilled to be a part of your online journey and look forward to continuing our support.
Best,
Pixpa Team

Replied 17/1/2024
Terry
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/9/2024

Best website builder for Photographers and creatives!

I was trying to transfer my domain over and I had a few questions in general about the features, and the customer service has been so quick and very helpful which makes a huge difference on who I go with.

Everything is very customizable and so far it's been excellent!

Much better than Squarespace!

Pros

The templates, backend interface, features and customer service is excellent!

Cons

I'm relatively new to Pixpa but my experience so far has been great! Beautiful templates that can be customized easily and very responsive customer service

Response from Pixpa

Hello Terry,
Thank you for the wonderful review! We're thrilled to hear that you're enjoying Pixpa and finding our templates, features, and customer service helpful. It's great to know that you had a smooth experience transferring your domain and that our support team could assist you quickly. Customizability and ease of use are core to what we offer, so it's fantastic to hear that you're finding everything adaptable to your needs. We're excited to continue supporting your journey and helping you create your perfect website. Welcome to the Pixpa community!
Best,
The Pixpa Team

Replied 17/9/2024
Jamie
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/4/2024

Great Product that met my Needs

Awesome! I would recommend them to anyone!

Pros

I love how easy it was to use. I was able to make an entire website in one day! There online "help" center answers most questions and then their customer service was great at answering additional questions in mostly real time! My old website started losing functionality and the company I had it with would never help. This is by far the best feature for novice web designers!

Cons

So far I haven't had any! They even helped me launch the site so that it would be done correctly with my existing domain name and previous hosting company.

Response from Pixpa

Hi Jamie,
Thank you for your wonderful review! We're thrilled to hear that you found Pixpa easy to use and were able to launch your website in just one day. It's great to know that our help center and customer service team were there to support you every step of the way, especially in transitioning from your old provider.

We appreciate your kind words and recommendation, and we're here to continue providing you with the best possible service. Thank you for choosing Pixpa, and we look forward to supporting your journey with your new website!
Best,
Pixpa Team

Replied 19/4/2024
Alex
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2024

Great and easy website builder

Really really positive! Easy to use, looks great, and has just about all the features I need!

Pros

Super easy to set up, and intuitive to access the more in-depth features. Navigating the editing menus isn't difficult, and it ends up looking pretty polished and professional!

They also had pretty decent customer support for when I needed help setting up a Meta pixel. I got a screen recording made by someone on the team to show me what to do!

Cons

There's a limit to the amount of customization you can easily access

Response from Pixpa

Hi Alex,
Thank you for the great feedback! It’s wonderful to hear that you found Pixpa easy to set up and intuitive for both basic and advanced features. We’re glad our customer support team could assist you with setting up your website—it’s our goal to make sure you’re fully supported. We understand the desire for even more customization options, and we’re always working on updates to enhance flexibility. Thanks for choosing Pixpa to build your professional-looking website!
Best,
Pixpa Team

Replied 6/11/2024
Hugo
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/9/2024

Master of your own website

The clearly well-structured user interface makes building a website easy to understand and clear. Pixpa contains a lot of features and very many integrations with third parties. This makes building a professional-looking website a real pleasure. But what I am most pleased with is their helpdesk. Never have I known a software provider that knows how to deliver such service. You get 27/7 help when you have a problem. Communicaqtion is in your own language via email. You have 3 employees linked to your account (3 because of 24/7) who you can always contact. So you don't have to deal with a different employee every time. The longest I've had to wait for an answer is half an hour, but usually you get an answer within 3-5 minutes. Their answers are very clear. They refer to the corresponding technical explanations in the help database , which is very well documented by the way.
I have experienced them doing the modification in my website and also giving a short video on how to do it. this is really sublime, never known a company that provides such a helpdesk service.

Pros

The ability to build your own website , without technical knowledge and without depending on third parties. And especially their support in case of problems

Cons

I really can't say anything meaningful about what I like least about Pixpa

Alternatives Considered

Wix

Reasons for Choosing Pixpa

Not clear enough and, above all, too complex and I was always dependent on my web builder

Switched From

Drupal

Reasons for Switching to Pixpa

Not clear enough and, above all, too complex. The support is certainly not of a level like Pixpa

Response from Pixpa

Hi Hugo,
Thank you for the fantastic review! We’re thrilled to hear how much you enjoyed using Pixpa to build your website, especially without needing technical expertise or third-party assistance. It’s great to know that our well-structured user interface and numerous integrations made your website-building process enjoyable. We’re especially glad that our 24/7 support has exceeded your expectations—our dedicated helpdesk team truly values delivering quick, clear, and personalized assistance. We're always here to support you, whether it’s through detailed documentation, real-time modifications, or instructional videos. Your feedback motivates us to continue improving!

Thank you for choosing Pixpa!
Best,
Pixpa Team

Replied 8/10/2024
Margo
  • Industry: Fine Art
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2024

Pipxa is a great user friendly website for those who really want to do it yourself

These guys are great. They are easy to converse with over the chat. It doesn't feel like a chat most of the time because there is very little delay in engagement once they connect. They are great coaches because if I don't understand a process, they offer a different way for me to understand what I need to know. They seem to really want me to understand and learn from them.

Pros

I love the tutorials and the great support that I have received from all the tech support team. I am a senior visual artist and decided to build my website on my own. I have learned so much and sincerely appreciate the patience that I have been shown. People who visit my website ask who built it for me. I am so happy to say that I created it on my own with the tech team and tutorials on PIXPA. I share about this website with my art and photographer friends.

Cons

I honestly haven't had an experience that I would identify as a con because my hiccups have been when I don't fully understand something. Which turns into a pro because I can reach out to the team and they get me on the right track.

Alternatives Considered

Squarespace, Weebly and GoDaddy Website Builder

Reasons for Switching to Pixpa

I liked the look of it. And most important, I did not feel threatened by it as being too sophisticated. I did not want to buy something that I thought I would not be able to understand. Some these others, I could not understand the free app site. In some cases, I couldn't figure out how to save what I had entered because it seemed as if the templates were unfriendly. Others, the contact tech teams would not respond or I had to go to a "community" with questions that I wasn't ready to ask on a public platform. I really appreciate not having to relay on a community of people to help me with a product that I purchased from some else. I am thankful that PIXPA team is available to help sustain the customers and support curious future customers who are showing genuine intertest in their product.

Response from Pixpa

Hello Margo
Thank you for your wonderful review! We’re thrilled to hear how Pixpa has helped you build your own website as a senior visual artist. It’s inspiring to know that visitors are impressed by the site you created, and we’re proud that our platform, tutorials, and support team made that possible.

Our goal is to make website building accessible to everyone, and your experience reflects exactly that. We’re glad our support team provided the guidance and patience you needed, turning any challenges into learning opportunities. Your kind words about our team's responsiveness and commitment to helping you succeed mean the world to us.

Thank you for sharing Pixpa with your art and photographer friends. We’re excited to be part of your journey and are here whenever you need us.

Warm regards,
The Pixpa Team

Replied 10/9/2024
Linda
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 2/11/2024

Great website maker alternative at a competitive price

Quite positive experience all around. I would recommend for anyone who wants to give Pixpa a try. They have a trial period which helped a lot in my decision to stick with them :)

Pros

If you want a basic to moderate level website that includes e-commerce options than Pixpa is recommended. Its pretty easy to use once you get familiar with the settings and the annual costs are very competitive.

Cons

A couple bugs here and there that need to get ironed out. But the support team are excellent and there 24/7 and deal with solvable issues quickly. Sometimes you have to wait a while for them to come back to you for more complex issues. I would like the option to upload MP4 video clips directly instead of having to have them link from YouTube. The platform lacks on some advanced features but if you don't need anything fancy then that's not a problem.

Response from Pixpa

Hello Linda,
Thank you so much for your thoughtful review! We're delighted to hear that Pixpa has met your expectations with its user-friendly design, competitive pricing, and e-commerce options. It's wonderful that our 24/7 support team has been able to assist you, especially on complex queries – we’re here to ensure you have a smooth experience.

Your feedback on MP4 video uploads is incredibly valuable, and we appreciate your insight. Enhancing multimedia options is definitely on our radar as we continue to evolve the platform to meet our users' needs.

Thank you for recommending Pixpa, and we’re thrilled that our free trial helped in your decision to join us. We're here to support you and look forward to seeing your website grow with Pixpa!
Best,
Pixpa Team

Replied 12/11/2024
Chris
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 20/9/2024

Great customer service

The overall experience is great, especially given the outstanding customer service. In this day and age of voice-mail hell, email black holes, and useless chat-bots, having another human connection is exceptional.

Pros

Customer service is totally amazing. Whether usage questions or a problem with a template - I received answers within hours independent of day-of-week. Really phenomenal.
The templates are great, modern looking. The online-usage-help is exhaustive. Features are generally speaking plentiful. Bottom line - strong thumbs up.

Cons

As with any complex piece of SW supporting various workflows, etc., it takes a little time to really create a website that covers the basic website, password protected galleries for customer review, as well as a web-shop with price-lists and stripe integration. Having compared a number of hosting services, I think Pixpa does well here.

Integrating with an EU based printing service would be great. Not many customers request this, but it would be a nice add-on.

Alternatives Considered

Wix, Zenfolio and Squarespace

Reasons for Switching to Pixpa

While squarespace templates are truly amazing, they don't handle galleries, which you then would have to integrate via a separate provider. While I know photographers who do this, it adds complexity I don't care for. Wix is overall too complex for me. Zenfolio is adding some nice AI features, but customer support appears poor.

Response from Pixpa

Hello Chris,
Thank you for your kind review! We’re delighted to hear that our customer service made a great impression—it’s something we strive to excel at, and we’re glad it’s been helpful for you. It’s also fantastic to know you enjoyed our modern templates and found our features and online support valuable. We understand that building a more complex site with galleries, eCommerce, and password protection can take time, and we’re always working to make it easier for users like you.

Your feedback on EU-based printing integration is appreciated and noted for future consideration. We're also honored you chose Pixpa over other platforms for its simplicity and all-in-one approach. Thanks again for your support and insights! We’re always here if you need anything.

Best,
The Pixpa Team

Replied 26/9/2024
Cortney
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/6/2024

Willingness to help

I believe this is one of the best websites I tested out before I committed to developing my website. Out of all the trials, Pixpa caught my eye the most with the bells and whistles, along with a great cost. Again, the Pixpa team is fantastic. I would recommend this to anyone looking for a website builder.

Pros

The team, the ease of access, the personability. Pixpa is such a great website builder and delivery system in one. It's so easy to use when you find the right tutorials, but even so when you message the team. I've talked to [sensitive content hidden] quite a few times and they are always on top of taking care of my requests and issues. I couldn't ask for a better help desk team.

Cons

One con I do have is when you are looking to upgrade, it would be nice to see what the cost of today would look like before agreeing to the charge. Other than that, no complaints!

Response from Pixpa

Hello Cortney,
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying Pixpa and finding our platform easy to use and helpful. It’s fantastic to know that our team has been able to assist you promptly and effectively. We aim to provide top-notch support to all our users, and your kind words reaffirm that we’re on the right track.

We appreciate your feedback regarding the upgrade process. Your suggestion is valuable, and we’ll definitely take it into consideration to improve our user experience. Transparency is important to us, and we want to make sure you have all the information you need before making any decisions.

Thanks again for your high recommendation and for choosing Pixpa to develop your website. If you ever need further assistance or have more suggestions, don’t hesitate to reach out. We're here to help!

Best regards,
The Pixpa Team

Replied 2/7/2024
Hannah
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/9/2024

Small Business Art and Photography

I did a lot of research when trying to choose a platform for my business. I selected pixpa because they don't have a ton of hidden fees and seemed like they had better features for less than competitors. If I would have known it would be this easy, I wouldn't have stressed and taken so long to make my website.

Pros

The support! As a new small business owner and having no website design or marketing experience I put off making a site for too long. I did have some difficulties but the chat box support staff always helped me (and I didn't have to call and be on hold!) figure out what I was doing wrong and how to make my website not just look lovely but also be functional for my business.

Cons

Some of the features are a little wonky. I wish I could have sub folders in galleries as an event photographer I have yet to figure out a good way to let a person by their own gallery vs the entire gallery outside of individual purchases or them choosing their gallery price/selection and I have to then send files outside of the website automation

Alternatives Considered

Squarespace and ShootProof

Reasons for Switching to Pixpa

Following research, forums, and online reviews as well as a spreadsheet with features and pricing breakdown Pixpa was the clear winner for what I wanted and needed

Response from Pixpa

Hello Hannah,
Thank you for sharing your experience! We're thrilled to hear that our support team has been a great help as you built your site—making things easy is our goal, especially for new business owners. We're glad you found Pixpa to be a cost-effective and feature-rich choice after your research.

Regarding your question on galleries, while you cannot make sub galleries within a gallery..you can achieve the same purpose by creating a folder and then creating multiple galleries in the folder. Please reach out to our Support Team and they can assist you with this.

If you have any further suggestions or need assistance, don’t hesitate to reach out—we’re always here to help your business thrive!

Best,
The Pixpa Team

Replied 17/9/2024
TAJPAL
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2024

ONCE YOU USE PIXPA, YOU NEVER GO BACK

excellent, friendly online support, great interface, templates.

Pros

the variety of templates they have, the assistance online is very helpful, and also they are always upgrading and making new changes to pixpa. ive been using pixpa for over 10 years now, and have created 2 amazing websites with it.

Cons

None, I have no issues with pixpa, over the years, it just keeps on getting better and better.

Response from Pixpa

Hello Tajpal,
Thank you so much for your incredible feedback and for being a loyal Pixpa user for over 10 years! 🌟 We're thrilled to hear that you’ve created not just one, but two amazing websites with Pixpa. Your kind words about our templates, interface, and friendly support team mean the world to us.

It's also exciting to know that you’ve noticed and appreciated our continuous upgrades and improvements—we're always working to make Pixpa even better for users like you. Your satisfaction and success inspire us to keep innovating.

If you ever have suggestions or need assistance, don’t hesitate to reach out. Here’s to many more years of building and growing together! 🚀✨
Best,
The Pixpa Team

Replied 22/11/2024
Silas
  • Industry: Military
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 2/9/2024

10/10 for Pixpa!

I was struggling to find a good platform to host occasional blog posts with a lot of photos. So far, Pixpa has been amazing at hosting all of my pictures in high resolution while also displaying blog posts wonderfully!

Pros

I love how easy it is to write blog posts, and there are so many layouts that I can use to display my content. I can also upload as many pictures as I want. As a photographer, it's very important to me that I can upload my pictures and that they're displayed in high resolution. Pixpa offers this at a great price.

Cons

The interface can be a bit challenging to use some times. Additionally, managing photo galleries could be a bit easier, but it's not really too big of a deal.

Alternatives Considered

WordPress

Reasons for Choosing Pixpa

Squarespace was just too expensive for my needs. Blogger by Google was a little too antiquated.

Switched From

Squarespace and Blogger

Reasons for Switching to Pixpa

Wordpress is pretty intimidating, and it got pretty expensive once I started to upload a lot of photos. It was overkill for what I needed in my blog.

Response from Pixpa

Hi Silas,
Thank you for the glowing review! We're thrilled to hear that Pixpa has been a great fit for your photography and blogging needs. It's fantastic to know that our wide range of blog layouts and high-resolution photo display are helping you showcase your work beautifully. As a photographer, we understand how important image quality is, and we're glad Pixpa is delivering on that front!

We also appreciate your feedback about the interface and photo gallery management. User experience is important to us, and we're always working to make the platform even more intuitive. Your insights help us continue improving.

We’re delighted you chose Pixpa over other platforms and found it to be a cost-effective and simpler solution compared to WordPress and Squarespace. If you ever need any help or have more feedback, feel free to reach out—we’re always here to assist.

Happy creating, and we look forward to seeing more of your beautiful photography and blog posts on Pixpa!

Best,
Pixpa Team

Replied 4/9/2024
Ramanpreet Singh
Ramanpreet Singh
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/6/2024

Cost effective solution

Amazing experience with both the product as well as the support team

Pros

Ease of use
Value for money
Client proofing

Cons

nothing that comes to mind really to be honest

Response from Pixpa

Hi Ramanpreet,
Thank you so much for your fantastic review! We're delighted to hear that Pixpa has been a cost-effective solution for you. It's wonderful to know that you find our platform easy to use and valuable, and that our client proofing feature has been beneficial. We're especially thrilled that you've had an amazing experience with our product and support team. We strive to provide the best service possible, and your feedback means a lot to us. It's great to hear that Pixpa has met your design needs better than Squarespace and at a lower cost. Thanks again for your kind words and support!

Best regards,
The Pixpa Team

Replied 20/6/2024
Lilia
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/5/2024

Best site builder for photographer

My experience with Pixpa has been nothing short of exceptional. The platform seamlessly blends powerful features with user-friendly design, allowing me to create and showcase my work in ways I never imagined. The beautiful templates provided a solid foundation, and the extensive customization options let me fine-tune every aspect of my website to perfectly align with my brand identity.

Pixpa’s responsive design ensured that my website looked stunning on any device, attracting and engaging visitors across desktops, tablets, and smartphones. The built-in e-commerce functionality was a game-changer for my business, enabling me to effortlessly set up and manage my online store, complete with payment gateways and order tracking.

The client galleries and proofing features streamlined my workflow, making it easy to showcase my portfolio to clients, receive feedback, and collaborate effectively. Pixpa’s dedication to SEO optimization helped improve my website’s visibility, driving more organic traffic and expanding my reach.

Above all, Pixpa’s reliable support team has been a lifesaver, offering prompt and knowledgeable assistance whenever I needed help or had questions. My overall Pixpa experience has not only elevated my online presence but also simplified and enriched my creative process. I highly recommend Pixpa to anyone looking for a versatile and user-friendly platform to showcase their work or grow their business.

Pros

Beautiful Templates: Pixpa offers a wide range of stunning templates for websites, portfolios, and online stores, allowing users to create visually appealing and professional-looking sites without coding skills.

Cons

I didn't find any cons. But it would be great to have more templates for contracts and a calendar of shooting schedules

Alternatives Considered

Squarespace

Reasons for Choosing Pixpa

After careful consideration, I made the decision to switch from Pixieset to Pixpa primarily due to pricing considerations. While Pixieset offers excellent features for photographers, the cost structure was becoming prohibitive for me as my business expanded. Pixpa’s pricing plans offered a more flexible and affordable option without compromising on essential features. I found that Pixpa’s plans not only met my current needs but also provided room for growth without a significant increase in costs. Additionally, Pixpa’s all-in-one platform, which includes website building, e-commerce capabilities, client galleries, and marketing tools, was a compelling factor. Consolidating these features in one platform not only streamlined my workflow but also eliminated the need for multiple subscriptions or integrations. Overall, the cost-effectiveness of Pixpa coupled with its comprehensive feature set made it the ideal choice for me as I sought to manage my online presence and business operations more efficiently.

Switched From

Pixieset

Reasons for Switching to Pixpa

Simple in use, affordable in price and quality

Response from Pixpa

Hi Lilia,
Thank you for sharing your experience with Pixpa! We’re delighted to hear how our templates and features have helped you create a stunning and professional website. Your suggestion for more contract templates and a shooting schedule calendar is greatly appreciated, and we're looking into expanding those options to further support your needs.

It’s fantastic that our e-commerce capabilities and SEO optimization have positively impacted your business, and we're thrilled that our support team has been able to assist you effectively. Your switch from Pixieset and choosing Pixpa over alternatives for its affordability and comprehensive services reaffirms our commitment to providing an all-in-one solution for photographers at a great value.

We appreciate your recommendation and are here to support your creative journey every step of the way!

Best,
Pixpa Team

Replied 8/5/2024
Kathryn
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/3/2024

Beautiful Site for Artist Business

I wanted a low cost, good-looking website, with hosting included. Pixpa made implementation easy, even for someone who does creative art work, not a professional in the web design business. In only a few days, I had a complete, beautiful site, with a functional store. compared to another provider Id used in the past for another domain, my site is easier to use and better looking. Customer service was very helpful with the one question I had. I will be continuing to use Pixpa.

Pros

Pixpa made connection and hosting easy. Their many templates were good looking, and I found one that looked appropriate for my art display. Customizing with logo, content, and colors was easy. Hooking up to Stripe payment was not difficult either. The store sections are easy to set up, as there are prompts like SEO, tags, and more.

Cons

I understand their reasons for not connecting domain name email as it is just not what they want to do. But I did have to get my email from another place. Hover, who did the domain connection, had inexpensive email, so it was not really a problem. It would also be nice to have additional payment options, beyond PayPal and Stripe, although these are very common. I use Stripe, so again, not a problem, but I have been asked to identify areas where they could improve, so there you are!

Alternatives Considered

Wix, WebSelf, WordPress and Squarespace

Reasons for Switching to Pixpa

I'd previously used webself. Pixpa is a similar price point, yet far easier to use, and better looking overall.

Response from Pixpa

Hello Kathryn,
Thank you so much for taking the time to share your experience with Pixpa! It's fantastic to hear that you found our platform user-friendly and perfect for showcasing your art. We're thrilled that our templates, customization options, and e-commerce functionalities have met your needs, making your site not just beautiful but also functional.

We're delighted that Pixpa's ease of use, aesthetic appeal, and customer service have stood out to you, especially compared to other platforms you've considered. Your success story is exactly what we aim for with every Pixpa user. We're looking forward to supporting your artistic journey and helping your business flourish online. If there's anything else we can assist you with, please don't hesitate to reach out. Welcome to the Pixpa family!

Best,
Pixpa team

Replied 8/4/2024
Corde
  • Industry: Animation
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 28/11/2024

Website building

Pros

Easy to use , very user friendly but can be used to make something great

Cons

Limited on the amount of customization but still great

Response from Pixpa

Hi Corde,
Thank you for your review! We're thrilled to hear you find Pixpa easy to use and user-friendly while enabling you to create something great.

We understand your thoughts on customization and are continuously improving to balance simplicity and flexibility. Your feedback is invaluable in helping us enhance our platform.

Switching from Wix due to pricing is something many users relate to. Pixpa offers affordable, transparent pricing with essential features like galleries, e-commerce, and client proofing—all without breaking the bank.

We’re excited to support your journey and can’t wait to see what you create! Let us know if you need any assistance.

Best,
The Pixpa ream

Replied 6/12/2024
James F
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 30/7/2024

Impressive Customer Support

I am a new Pixpa user (less than 2 months) and a newbie at building a website, with no coding skills. Prior to learning about Pixpa, I attempted to build my blogsite at two competitors' sites. One was not at all user-friendly for beginners (despite their claims to the contrary) and the other was too simplistic with poor design choices and multiple errors when loading images and making posts. Pixpa seems to be right in the middle. While I am challenged navigating Pixpa, as I don't find it as intuitive as it should be, I am making progress and learning a lot. The overall design & template choices look professional. Customer support so far has been top-notch.

Pros

No cost, no credit card extended free trial.
Ample choices in design
Professional looking pages
Fair pricing considering what you get
Has nearly all the benefits and features I want for my website
Excellent customer service (when choosing to purchase a plan following my extended free trial [sensitive content hidden]" even went ahead and connected my domain for me, at my request- at no charge). He went above & beyond.

Cons

So far, it is difficult to figure out how to navigate more easily. I don't find the site to be as intuitive as it could be.

Response from Pixpa

Hello James,
Thank you for your detailed review and for choosing Pixpa! We're delighted to hear that you've had a positive experience with our extended free trial, professional design options, and fair pricing. It's wonderful to know that our customer service, especially the assistance in connecting your domain, has made a significant impact.

We appreciate your constructive feedback on navigation and intuitiveness. We're continually working to make Pixpa even more user-friendly.

It's great to hear that you're making progress and finding value in our professional design and template choices. If you ever need further assistance or have suggestions, please don't hesitate to reach out. We're here to help you succeed!

Best regards,
The Pixpa Team

Replied 2/8/2024
Chris
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/4/2024

Pixpa Template Software review

Very good. Regular newsletters without been too many and seem to be relevant.

Pros

Pixpa software fitted my brief. Had lots of photography templates for selling photos online, with no commission on sales. Are able to sell prints or downloads by e-commerce and more importantly for me, can use self forfillment. This way I have full control over the way any prints sold look and are presented to the customer in most cases the driver.

With a 15 day free, full featured trail. Could change the website template at anytime. Unlimited pages and galleries, with unlimited images you can add to a gallery. Great so I could add extra photos later on if a driver contacted me.

Easily connect your own domain name to your website. I had bought the domain name first so that I could watermark my photos as I was building the new website (even though Pixpa provide a way of doing this within the template software). This was just my way of working because some of these photos may also appear on my Facebook page and I didn’t what non watermarked images on Facebook.

Connecting my domain name was the bit that I had the most trouble with but was very quickly resolved by the Pixpa Support team for me, easily within an hour or so. I think my problem with this part was more to do with me wanting to get my website live and not lose any of the work that I had done over the last 10 or so days.

Pixpa not only have 100’s of online documents to help you build your website but can even set-up your website for a fee. I did use some of these to help in the process of building my website.

Cons

When you download several photos into your gallery the latest selection is always first I would prefer that the latest downloaded photo is at the bottom.

Response from Pixpa

Hi Chris,
Thank you for taking the time to write such a detailed review! We're delighted to hear that Pixpa perfectly matched your needs, especially with our range of photography templates and the flexibility of self-fulfillment for selling your photos. It’s great to know that you found our e-commerce features and the ability to control the presentation of your prints so beneficial.

We understand that connecting a domain can sometimes be challenging, but we're glad to hear that our support team was able to assist you swiftly. Your experience highlights the value of our comprehensive help documents and dedicated customer support.

Thank you for choosing Pixpa and making the most of our platform. We look forward to continuing to support your photography business and helping you grow your online presence. If you need further assistance or have more feedback, we're just a message away!

Best,
Pixpa Team

Replied 19/4/2024
James
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
2
Customer Support
2

3
Reviewed on 14/4/2024

Looks good but has flaws

Average and at times unnecessarily frustrating. I won't be renewing my subscription. Yes, it's cheaper than some platforms out there, but the frustration and shakeable trust in the product makes me wish I'd stuck with the platform I was on before I moved to Pixpa. When I compare Pixpa to Format or Pixieset(both of whom I've used in the past) it doesn't match in terms of being a solid all-round professional product; having a clear UI (for example, there are customisation icons that are present but don't do anything - which is just confusing); and, in my experience, I don't feel the platform offers an overall sense of stability.

Pros

The customisable templates look good and it is relatively easy to create a good-looking website - however, there are limits to the customisation of the blocks systems and you end up with a relatively generic website that doesn't distinguish it from many of the platforms out there such as Squarespace. Customer service is pretty good though I often have to wait more than 24 hours for resolution of an issue.

Cons

As a professional, I have used many portfolio platform builders in my time and, for me, there are just too many wired glitches with the backend of Pixpa. It doesn't feel as stable as a platform like Squarespace or Format - not enough for me to trust it with my professional service and website long-term. I have had to reach out to the service team on too many occasions for too many basic things like the website content disappearing, not being able to log in to my account for no apparent reason, password rest emails not being sent to the correct email address etc.

Alternatives Considered

Squarespace

Reasons for Choosing Pixpa

I wanted to refresh my website and try a different product after being with Format for a few years.

Switched From

Format

Reasons for Switching to Pixpa

Good-looking templates to build a site on and an appealing price.

Response from Pixpa

Hello James,
Thank you for taking the time to share your feedback about your experience with Pixpa. We're sorry to hear that you've encountered issues and frustrations. We truly appreciate your insights, as they are crucial in helping us improve.

We're continuously working to enhance our platform stability and customer support response times. While it's disappointing to learn you might not renew your subscription, we're committed to making Pixpa a better platform for all our users. If there's anything specific we can help with or if you'd give us a chance to address your concerns before you make your final decision, please reach out to our customer support.

Thanks again for your feedback.

Best regards,
The Pixpa Team

Replied 18/4/2024
Marisa
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/6/2024

Pixpa is a fantasic platfrom

Excellent 100% perfect. I have nothing but praise for Pixpa hosting and customer service

Pros

Pixpa makes building and managing a website easy with fantastic templates to choose from, that are easy to change to how you would like to showcase to the world.
Pixpa's online chat is awesome when you need occasional assistance
Overall a wonderful service that I can not fault

Cons

I cant find any con's with Pixpa at all !

Response from Pixpa

Hello Marisa,
Thank you so much for your glowing review! We're delighted that you find Pixpa easy to use and love our beautiful templates. It's wonderful to hear that our online chat support has been helpful when you needed it. Your praise for our hosting and customer service means the world to us. If you ever need anything, we're just a chat away. Happy website building!
Best,
Pixpa Team

Replied 5/7/2024
Whitney
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/3/2024

Pixpa will not disappoint!

There are many things I love about Pixpa. I switched website hosts to save money and add features I didn't have before. The thing that pleasantly surprised me the most was the customer support. I've reached out a few times for creative support and each time I was met with detailed, clear support. One person even created a screen recording to show me how he did something, which I loved, so I could reference it back if I ever needed it. I could also do the update myself, even though they already took care of it for me, so win win! I love that they look at my actual website and support specifically to my site rather than in a general way. This alone will make me a life long customer. But on top of that I've loved being able to create a blog where I can embed video and images. The client galleries are super customizable where I can turn on and off different features for different galleries and albums. Designing the overall website was easy and intuitive to me, and I love that I can import custom fonts and colors to match my branding. I'm so glad I switched to Pixpa last year!

Pros

A selling point for me with Pixpa is that it offered a blog, client galleries, as well as selling prints directly through the website.

Cons

I have had some issues with some levels of customization. One specifically is with title fonts not being cohesive for my blog in different views. Images are suppose to be optimized based on my selection, but I find my website gets poor performance scores, so I'm not sure if that is happening on the backend. I wish there was a way to customize the layout of my blog a big more, especially with images.

Alternatives Considered

Pixieset and ShootProof

Reasons for Choosing Pixpa

(I used LiveBooks it wasn't an option in the drop down and won't let me submit without selecting an option above) LiveBooks didn't have the customization or features I wanted, and it was way too expensive for what they were offering. It was a cool system when I first signed up many years ago, but they haven't kept up with the times I feel.

Switched From

Live

Reasons for Switching to Pixpa

Some of the additional features for those websites were features I already have with my CRM program. So I was looking for more website specific features rather than CRM tools. And the prices just couldn't compare to Pixpa's 2 year commitment deal.

Response from Pixpa

Hi Whitney,
We're overjoyed to hear about your positive experience with Pixpa, especially the value you found in our features like blogs, client galleries, and direct print sales. Your feedback on customization is greatly appreciated, as it helps us improve and cater to your needs more effectively.

It's heartwarming to know that our customer support has made a significant difference for you, providing the personalized assistance you needed. Your satisfaction and continued support inspire us to keep enhancing Pixpa.

Thank you for choosing us over alternatives and for recognizing the unique offerings and value Pixpa brings. We're thrilled to have you in the Pixpa family and look forward to supporting your creative journey for many years to come!
Best,
Pixpa Team

Replied 18/3/2024
TIRUMALESH
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/7/2024

Nice product with great customer support

Pros

Ease of use
Collection of templates
Support when needed
Dependability

Cons

There is nothing which quantifies as Cons.

Response from Pixpa

Hello Tirumalesh,
Thank you for the wonderful review! We're thrilled to hear that you're enjoying Pixpa's ease of use, diverse template collection, and dependable support. It's great to know that our features and pricing made the switch from SmugMug worthwhile for you. If you ever have any questions or need further assistance, our support team is always here to help. Happy creating!
Best,
Pixpa Team

Replied 5/7/2024
Enzo
  • Industry: Media Production
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 2/6/2024

Great platform for Photography Portfolio, and Blogging.

Pros

I love the amount of content that I can upload to Pixpa, and I am a big fan of being able to organize a blog, a portfolio, a contact platform, and a selling platform all on the same website, for an affordable price in comparison to most other website platforms.

Cons

I wish Pixpa would get cheaper after users reach 6 months, or 1 year, upon possibly agreeing on long term deals.

Response from Pixpa

Hi Enzo,
Thank you for your positive review and feedback on Pixpa! We're thrilled to hear that you're enjoying the platform and finding it a great fit for your photography portfolio and blogging needs. Your appreciation for the ability to seamlessly organize and manage your blog, portfolio, contact platform, and selling platform all in one place, at an affordable price, truly resonates with our mission.

We're glad you found Pixpa to be a more versatile and budget-friendly option compared to Squarespace.

Regarding pricing adjustments for long-term users. we do have annual and bi-annual plans that offer a great discount value.

If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help you make the most of Pixpa!

Warm regards,
The Pixpa Team

Replied 3/6/2024
Justin
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

5
Reviewed on 27/5/2024

Simple and Straightforward Option for Photographers

Overall, Pixpa was simple to set up for my real estate media business. What ultimately made me go with Pixpa over the alternatives was the Client Gallery functionality, and that has not disappointed. It provides a clean, professional, and integrated way to securely share my photos with my clients. Overall site design is similar to most user-friendly alternatives out there, but customer service has been very responsive and helpful via email whenever I've reached out with questions.

What it most lacking with Pixpa is video embed support. I provide both photo and video services, and the fact that the only way for me to display my video work on my site is via YouTube/Vimeo embeds - as opposed to an unlabeled, direct embed - is underwhelming (in addition to the fact that the default resolution of embedded YouTube videos is horrible). It certainly makes it harder for me to market my videography.

I have chosen to stick with Pixpa primarily 1) because of the effectiveness of the Client Galleries, and 2) in faith that video integration will be supported in the near future...because there's no excuse not to!

Pros

The built-in and customizable image galleries that allow clients secure access and download options. Sharing my photos with clients through my own site is easy for the client and adds a sense of professionalism to my business. Customer service has also been very helpful and responsive from the start.

Cons

Lack of functionality and options for displaying video, considering the fact that Pixpa is marketed toward photographers and video is now a service that many photographers also provide as a service.

Response from Pixpa

Thank you for sharing your detailed feedback on Pixpa! We're delighted to hear that you find our platform simple and straightforward, especially for managing and sharing your photography through customizable image galleries. It's wonderful to know that the Client Gallery functionality has met your expectations and added professionalism to your business. We also appreciate your kind words about our customer service team.

We understand your concerns regarding video functionality. Rest assured, we're actively working on enhancing our video integration capabilities to better support your needs.

Your continued trust in Pixpa is greatly appreciated. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to support you and help your business thrive.

Best,
Pixpa Team

Replied 3/6/2024
Yasuko
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/8/2024

Anyone can create the best website.

Pros

pixpa has great design templates. More than enough to compose a photo or portfolio. Furthermore, the detailed arrangements were easy to create, even for me, an amateur web designer.

Cons

Nothing in particular, but if I had to say, the translation of the pages that are available in Japanese is a little confusing. But I have no problem understanding it at all.

Alternatives Considered

Squarespace

Reasons for Switching to Pixpa

I wanted to keep it simple and mainly display photos, so it suited me.

Response from Pixpa

Hello Yasuko,
Thank you so much for your thoughtful review! We're thrilled to hear that you found our design templates to be a perfect fit for creating your photo portfolio, especially as an amateur web designer. Simplicity and ease of use are at the core of what we strive to offer, so it's great to know that Pixpa helped you achieve your vision effortlessly.

We appreciate your feedback regarding the translation of pages in Japanese. Ensuring a smooth experience for all our users is important to us, and we will look into improving this aspect to make it even clearer. Your insight is invaluable, and we're glad that it didn't hinder your experience.

Thank you for choosing Pixpa to showcase your work. If you ever have any questions or need further assistance, we're here to help. Happy creating!
Best,
The Pixpa team

Replied 20/8/2024
Gary
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/3/2024

Great & Cost-effective Website Builder

Pros

It was so easy to setup and create my website. The many templates give you so much choice to be creative. The cost compared to other website builders I have tried is much more cost-effective.

Cons

At this time, I can't think of any issues that I have come across.

Response from Pixpa

Hi Gary,
Thank you for sharing your positive experience with Pixpa! We're thrilled to hear how easy and cost-effective you found our platform for setting up your website. Our goal is to provide a diverse range of templates that empower our users to unleash their creativity without breaking the bank. It's wonderful to learn that this was exactly your experience.

We're also glad that the transition from Zenfolio to Pixpa was a smooth one for you, highlighting the value and ease of use that Pixpa offers. Your feedback is invaluable to us, and it reinforces our commitment to continue enhancing our services to meet and exceed the needs of our creative community.

If you ever encounter any questions or need assistance, remember that our friendly support team is always here to help. And if you find yourself brimming with more creative ideas or in need of new features, we'd love to hear from you!

Best,
Pixpa Team

Replied 18/3/2024
Warren
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/7/2024

New to Pixpa... love it!

So far I've been very happy with Pixpa!! It provides everything I need along with the quality, for a price that can't be beat. Also really love the ability to pay month to month. Almost all other site builders do not offer this...

Pros

That it has all of the features I need for my business: Hosting music downloads locally, video embedding, music player embedding, sleek design and easy to make it look great quickly!

Cons

It can be a little hard to navigate in comparison to other sites like Wix or Squarespace.

Alternatives Considered

Squarespace

Reasons for Choosing Pixpa

They raised their prices (by a lot) and only allow you buy 1-2 years at a time (rather than month to month). They also made it very difficult for me to get a refund when I asked them to cancel my membership...

Switched From

Wix

Reasons for Switching to Pixpa

Pricing, ease of use....

Response from Pixpa

Hello Warren,
Thank you so much for your thoughtful review and for choosing Pixpa! We're thrilled to hear that you're enjoying the features tailored for your business, such as hosting music downloads, video embedding, and our sleek design options.

We appreciate your feedback on navigation and are continuously working on making Pixpa even more intuitive. It's great to know that our month-to-month payment option and competitive pricing have been beneficial for you.

Your satisfaction and success with Pixpa are our top priorities. If you ever need assistance or have suggestions, please don't hesitate to reach out.

Happy creating!
Best,
The Pixpa Team

Replied 31/7/2024
Serenity
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 12/10/2024

Pixpa is a great option

It's been a great starter experience! The customer support is quick, friendly and helpful. The creation and design process is easy. It's been pretty efficient for running my online shop.

Pros

Affordability and ease of use, helpful support team. Any issues I've had were resolved quickly.

Cons

Lacking features compared to competitors like Shopify. Integration options are limited.

Response from Pixpa

Hello Serenity,
Thank you so much for your review!

We're thrilled to hear that you've found Pixpa to be affordable, easy to use, and that our support team has been quick and helpful in resolving any issues. It's great to know that Pixpa has provided you with an efficient experience in running your online shop.

We understand that feature variety and integrations are important, especially when comparing us to platforms like Shopify. While we’re constantly working on expanding our feature set and integration options, we also strive to keep things simple and accessible for our users. Your feedback is invaluable in helping us prioritize future improvements.

Thank you for choosing Pixpa as your platform, and we look forward to continuing to support you as your business grows!

Warm regards,
The Pixpa Team

Replied 23/10/2024
Jan-Willem
Jan-Willem
  • Industry: International Trade & Development
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2023

Very good platform to build quick and easy good websites and landing pages

Excellent tool for small companies to make a representable website. Also nice if you want to have a portfolio.

Pros

Compared with other expensive tools Pixpa is easy, quick to set up. Also the customer service is very quick and helpfully. I use this tool already years and it works for me the best.

Cons

The amount of possible templates could be more extend. Also to support a better strategy to use SEO could be helpful.

Response from Pixpa

Thank you for your positive feedback on Pixpa! We're glad you find our platform easy to use and our customer service helpful. We're working on adding more templates and improving our SEO capabilities to enhance your experience further. Your input is valuable, and we appreciate your continued support.

Replied 30/11/2023
526 reviews

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