---
description: Review of Hanna CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Hanna CRM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Hanna CRM

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> Hanna is a customer relationship management (CRM) system designed to help businesses organize sales, projects, and customer service and caters to a range of industries including sales, accounting, law, and marketing. The system features modules to manage customer data, sales pipeline, projects, invoicing, and more. Key capabilities include integration with email, telephony, and accounting software. Hanna provides automated templates, reminders, and notifications to help users stay on top of leads and tasks. Visual tools like Kanban boards give real-time visibility into sales and project progress. Gantt charts allow for planning and tracking project timelines. Calendar integration and task reminders prevent missed deadlines. &#10;&#10;Hanna's sales module links company goals to employee goals and sales probability tracking. The project management module plans projects, assigns tasks and deadlines, and provides a central place to view associated contacts, documents, and notes. The customer information module stores communications history and contact details. Integrations especially help businesses consolidate information from multiple systems into Hanna's centralized platform. The software aims to simplify management processes with an intuitive and user-friendly interface. Hanna is designed to make business operations more convenient, organized, and accessible. The system is modern, professional, and constantly improving based on customer feedback.
> 
> Verdict: Rated **4.4/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 7 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Future IT
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €17.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 3 plans for your needs: OPTIMAL, ADVANCED and MAXIMUM.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Latvian, Lithuanian
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Cook Islands and 92 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Contact Management
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Data Security
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Lead Capture
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Quotes/Estimates
- Reminders

## Integrations (9 total)

- 2FA
- Brevo
- Frontu
- Gmail
- Google Calendar
- IMAP
- MailerLite
- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4458 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6973 reviews)
4. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (573 reviews)
5. [Ploomes CRM](https://www.softwareadvice.ie/software/449937/Ploomes) — 4.9/5 (423 reviews)

## Reviews

### "HannCRM" — 5.0/5

> **Ruslanas** | *5 April 2019* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: The system is user friendly.  very easy to use it. HannaCRM has all the tools to optimize your business process. Very good project managing possibilities, also a lot of useful reports.
> 
> **Cons**: There is nothing that i liked least about this software. with this CRM you can control all your business processes because of basic integration with third part systems.
> 
> All needed information in one place. I can see all communication history with my clients, i can easily see where my employees struggling  and help to improve/solve all the errors they are doing.

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### "HANNA Updated CRM" — 5.0/5

> **afzal** | *12 November 2022* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Easy and user friendly GUI and easy to learn
> 
> **Cons**: No Negative side till date, i have been using on daily basis
> 
> Easy and efficient

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### "Our goto CRM" — 4.0/5

> **Verified Reviewer** | *5 April 2019* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use, telephony integration, ability to adjust to our workflow.
> 
> **Cons**: The pure quantity of options might seem overwhelming at first. Also - a bit of lack of flexibility for recurring invoice setup.

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### "Pleasure to work with Hanna CRM" — 4.0/5

> **Verified Reviewer** | *3 April 2019* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and very intuitive, great support and ability to extend with custom functions.
> 
> **Cons**: No real cons about this product. Some small usability tweaks could be made.
> 
> Very stabile  CRM system, for our company it helps to organize team tasks and projects (huge advantage because it has gantt diagram). It's very useful to see all communication with clients. Also it has great ticketing functionality for our support team.

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### "Great tool" — 4.0/5

> **Danielius** | *2 April 2019* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Functionality&#10;User-friendly interface&#10;Multi task creation&#10;Customization
> 
> **Cons**: Small bug at the moment - recurring tasks should have an option to be repeated every month instead of 30 days. I think only small fix is needed.
> 
> We are using Hanna CRM in accounting company. Now all colleagues have clear list what should be done, how tasks are delegated between them, they can see what is already done, how long did it take to finish tasks, are they on time with finishing and what are deadlines. Since starting using Hanna CRM there were no unfinished or forgotten task.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/265695/hanna-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/hanna-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/265695/hanna-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/265695/hanna-crm> |
| en-IE | <https://www.softwareadvice.ie/software/265695/hanna-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/265695/hanna-crm> |

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