--- description: Review of Firefly Reservations Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Firefly Reservations | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Parks and Recreation Software](/directory/4578/parks-and-recreation/software) > [Firefly Reservations](/software/265800/firefly-reservations) # Firefly Reservations Canonical: https://www.softwareadvice.ie/software/265800/firefly-reservations Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/265800/firefly-reservations?page=2) > Firefly Reservations: Revolutionizing Campground Management Discover the power of Firefly Reservations, the premier cloud-based software designed to transform how campgrounds and RV parks operate. Our comprehensive solution not only simplifies reservation management but also enhances every aspect of campground operations, making it easier for owners to focus on what matters most—providing exceptional guest experiences. Comprehensive Booking Solutions: Firefly Reservations offers an intuitive online booking system that caters to both short-term adventurers and long-term residents. Our platform allows guests to view real-time availability using an interactive map of your campground or RV park, choose their perfect spot, and book their stay with just a few clicks. This system is fully customizable and can be seamlessly integrated into your existing website, maintaining your brand’s look and feel. Efficient Payment System: Manage all financial transactions with ease. Firefly supports automated recurring and scheduled payments, perfect for monthly fees or seasonal bookings. Our integrated POS system also handles on-the-spot transactions, utility billings, and additional service fees, ensuring all payments are processed efficiently and securely. Automated Guest Communications: Automate essential communications with our customizable email templates. Send reservation confirmations, payment reminders, and notifications about upcoming events or promotions directly to your guests’ inboxes. This proactive approach keeps your guests informed and engaged throughout their stay. Self-Service Features: Enhance guest independence with our self-service kiosk, allowing for hassle-free check-ins and check-outs at their convenience. The guest management portal further empowers your visitors by letting them manage their reservations, update personal details, process payments, and view their transaction history anytime, anywhere. Operational Analytics: Dive deep into the analytics of your campground operations with Firefly’s robust data tools. Track occupancy rates, analyze booking trends, and monitor revenue streams to make data-driven decisions that boost profitability and streamline operations. Scalable and Secure: Firefly Reservations is built to scale with your business, accommodating any size of campground or RV park. We prioritize security with SSL encryption, regular backups, and compliance with industry standards to protect your data and your guests’ information. 24/7 Support: Our dedicated support team is always on hand to help you get the most out of Firefly Reservations. Whether you need technical assistance, want to explore new features, or have questions about best practices, we’re here to ensure your success. Benefits for Campground Owners: -Maximize occupancy and revenue with powerful booking tools. -Reduce administrative tasks with automation. -Enhance guest satisfaction with seamless check-ins and proactive communication. -Streamline financial operations with comprehensive payment integrations. -Gain valuable insights with detailed analytics and reporting features. Choose Firefly Reservations: Opt for Firefly Reservations and join countless other campground owners who have upgraded their management software to our state-of-the-art platform. With Firefly, you’re not just adopting new software; you’re revolutionizing the way you manage your campground, ensuring a future where campground management is straightforward, secure, and scalable. Transform your campground with Firefly Reservations—where innovation meets the great outdoors. > > Verdict: Rated **4.6/5** by 58 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 58 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Aspira - **Location**: Dallas, US - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$3.50 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Firefly Reservations offers a feature-packed reservation system for only $3.50/reservation. You can pay the fees yourself or automatically pass the fees on to your guests. $3.50/reservation/month fee also applies for long-term reservations lasting 1 month long or longer. There is no monthly fee for reservations shorter than 1 month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Accounting - Activity Dashboard - Alerts/Notifications - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Channel Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customisable Branding - Customisable Templates - Data Import/Export - Discount Management - Electronic Payments - Email Marketing ## Integrations (2 total) - Credit Card Terminal - Fiserv ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Parks and Recreation Software](https://www.softwareadvice.ie/directory/4578/parks-and-recreation/software) ## Related Categories - [Parks and Recreation Software](https://www.softwareadvice.ie/directory/4578/parks-and-recreation/software) - [Campground Management Software](https://www.softwareadvice.ie/directory/4362/campground-management/software) ## Alternatives 1. [Let's Camp](https://www.softwareadvice.ie/software/522730/Lets-Camp) — 4.9/5 (16 reviews) 2. [RoverPass](https://www.softwareadvice.ie/software/394115/roverpass) — 4.6/5 (63 reviews) 3. [Campspot](https://www.softwareadvice.ie/software/87926/campspot) — 4.5/5 (90 reviews) 4. [Park With Us](https://www.softwareadvice.ie/software/351502/park) — 4.9/5 (25 reviews) 5. [GEIVILTUR](https://www.softwareadvice.ie/software/196909/geiviltur) — 4.7/5 (40 reviews) ## Reviews ### "Great starting point but needs to evolve" — 4.0/5 > **Chris** | *3 May 2021* | Farming | Recommendation rating: 8.0/10 > > **Pros**: The setup of the software was simple and fast. Within an hour of first opening our account, I has the ability to embed a usable link on our website. It was great and with the assistance of \[SENSITIVE CONTENT HIDDEN\] (who is always responsive and attentive), we had a viable product within 24 hours. The reservation grid is a great feature and provide quick access I need to make guest relations readily available. > > **Cons**: It is a web-based program. I need an app-based program to integrate with our business systems. Many businesses in the Agri-tourism industry, like ours, use POS systems like Clover because it affords us the ability to be agile and cover several vertically integrate enterprises and functions on one platform. I love firefly, but it requires me to use a personal laptop and separate processor for card services. My number one complaint is that Firefly does not integrate with Clover POS systems. Full disclosure -- no matter how much I like FireFly, the minute I find a reservation platform that does integrate onto our system, I will be switching. There is a huge void in the fastest growing outdoor market (small glamping operations with multiple lines of revenue) for the first to do this. > > My experience with FireFly has been outstanding, but I need the next evolution of the platform in order for me to stay on board. \[SENSITIVE CONTENT HIDDEN\] is awesome and extremely responsive, I feel like we are along for the ride with him and the platform and I like being in the know of where his efforts are heading. If you all shift your energies and fill the void in the marketplace, I am sure you all can secure a product that is greatly differentiated from the rest of the platforms. ----- ### "Perfect solution for retooling during COVID" — 4.0/5 > **Kurt** | *4 May 2021* | Recreational Facilities & Services | Recommendation rating: 9.0/10 > > **Pros**: There was no part of the set-up that was done on the company end. It was wonderful to just dig in and make it work for our unique operation. It is also easily taught to others and doesn't require a full-time registrar. The \[SENSITIVE CONTENT HIDDEN\] was amazing with customer support and added in features soon after they were requested. There are some features we haven't tried yet but use use others in creative ways - especially custom emails and exporting customers for mail-merge. Especially love the "buffer" that can be placed between rentals to meet the requirements for cleaning between guests. > > **Cons**: It needs integration with other calendar programs. There is no way to email ALL of the dBase - sending a newsletter this way would be nice. We are not using the POS program as it seems clunky as compared to Square. I assume this will be streamlined in the future. > > We needed to retool a summer youth camp into a campground during 2020 when family camping was the only thing permitted. After some research, Firefly seemed the easiest to implement and did not require a flood of money to begin or long-term commitment. The software allowed us to manage the new campground with minimal staff and no calendar glitches. Their support people understood our predicament and unique challenges of not being a "usual" campground and were very helpful and responsive. ----- ### "Poor company, unscrupulous business practices" — 1.0/5 > **Vail** | *17 May 2024* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: The software originally was just $49.00 a month. And represented good value. The software it self is just okay. Glitchy at times, not easy to take reservations on the backing as you have to go through same reservation portal as the online bookings do. Limited options for taking payments. Again just so so.. , the best thing about the software was the pricing. But.. that’s all changed. > > **Cons**: Unscrupulous business practices. They changed there subscription pricing from month to month, to month to month plus a 3.50 fee. Without my consent, and right before my season started. So I did not have the time to shop or switch platforms. I will still be doing so, and have started the process of finding new software. For the current pricing I feel there is better options out there. ----- ### "Firefly is a great program, highly recommend." — 5.0/5 > **Wendy** | *16 August 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Firefly is fast and responsive. One of the things I love is the option of being able to drag a reservation to a new site from the grid. > > **Cons**: Arrivals that are not checked in/haven't arrived by closing disappear from the arrivals list the next day which makes the next shift need to search for anyone who stills owes money from last night. And the kiosk check in should have an option for guest to pay the balance when checking in. > > Excellent, fast and easy to use. MUCH better that Campspot. ----- ### "Firefly Has Helped me Build my Business" — 5.0/5 > **Jim** | *14 August 2024* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The software is very customizable. I am able to adjust so many things to make it exactly what we want. > > **Cons**: As with any software, there is a learning curve. > > Excellent experience and glad i switched from Campspot ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/265800/firefly-reservations?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/265800/firefly-reservations) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data