--- description: Review of Tessitura Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tessitura | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Museum Software](/directory/4219/museum/software) > [Tessitura](/software/267113/tessitura) # Tessitura Canonical: https://www.softwareadvice.ie/software/267113/tessitura Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/267113/tessitura?page=2) > Tessitura helps arts and culture organizations grow revenue, deepen relationships and streamline operations by bringing CRM, ticketing, fundraising, marketing, memberships and admissions into one powerful platform. With everyone working from a single constituent record, teams spend less time reconciling data and more time acting on it, whether that’s improving conversions, increasing donor retention or personalizing outreach. Designed for theaters, museums, performing arts centers and cultural attractions, Tessitura supports complex ticketing, digital memberships, online giving and multichannel campaigns, all backed by real‑time data that point teams toward their next best action. As a mission‑driven nonprofit with 24/7 support and a worldwide community of 800+ organizations, Tessitura gives buyers not just software, but a long‑term partner focused on helping them achieve sustainable growth and deliver exceptional customer experiences. > > Verdict: Rated **4.1/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 36 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Tessitura Network - **Founded**: 2001 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, Ireland, New Zealand, Norway, Sweden, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Attendance Tracking - Barcode/Ticket Scanning - Budgeting/Forecasting - CRM - Campaign Analytics - Campaign Management - Confirmations/Reminders - Contact Management - Contribution Tracking - Credit Card Processing - Cross Selling Functionality - Customer Data Management - Customer History - Customisable Branding - Customisable Forms ## Integrations (21 total) - ARTdynamix - Activity Stream - ArtifaxEvent - Attentive - BetterUnite - CampDoc - Cuseum - Dotdigital - Feathr - Ingresso - Kindsight - Loqate - Momentus Technologies - Prospero - Queue-it Virtual Waiting Room ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Museum Software](https://www.softwareadvice.ie/directory/4219/museum/software) ## Related Categories - [Museum Software](https://www.softwareadvice.ie/directory/4219/museum/software) - [Charity CRM Systems](https://www.softwareadvice.ie/directory/4788/nonprofit-crm-software/software) - [Retail POS Systems](https://www.softwareadvice.ie/directory/4562/retail/software) - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) - [Ticketing Systems](https://www.softwareadvice.ie/directory/4641/ticketing/software) ## Alternatives 1. [DonorPerfect](https://www.softwareadvice.ie/software/389956/donorperfect) — 4.5/5 (1482 reviews) 2. [Donorbox](https://www.softwareadvice.ie/software/380685/donorbox) — 4.8/5 (629 reviews) 3. [Bloomerang](https://www.softwareadvice.ie/software/2973/bloomerang) — 4.7/5 (1287 reviews) 4. [DonorSnap](https://www.softwareadvice.ie/software/2048/donorsnap) — 4.6/5 (414 reviews) 5. [Neon CRM](https://www.softwareadvice.ie/software/3122/neoncrm) — 4.3/5 (620 reviews) ## Reviews ### "Essential ticketing software for Arts venues" — 4.0/5 > **Verified Reviewer** | *13 April 2018* | Music | Recommendation rating: 8.0/10 > > **Pros**: Company fully understands the requirements of the industry that it is targeting. There is an excellent community with end users willing to engage and help each other. > > **Cons**: Requires quite a lot of resource to manage and maintain in terms of staff and hardware. Would hope to see this improve in coming releases and perhaps a shift to a cloud implementation. > > Runs the entire CRM and ticketing solution for the organisation. ----- ### "A Great System For Managing Ticket Sales" — 4.0/5 > **Steve** | *25 November 2024* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Tessitura is a great way for us to interact with ticket sales for internally booked shows. There are a great portion of analytics that allow us to analyze show sales, on sale data etc. > > **Cons**: Software has outages, sometimes at very inopportune times. (These can be frequent). Customer support at base level is not the best and it can take some time and discipline to get issues in front of the correct support team. ----- ### "Tessitura and Fund Raising" — 2.0/5 > **Jon** | *19 April 2018* | Philanthropy | Recommendation rating: 5.0/10 > > **Pros**: The integration of ticketing with prospects/donors is alluring, esp. for performance art organizations. > > **Cons**: This is a ticketing software with a CRM work-around built in. It's confusing, user abusive and extraordinarily expensive. In our town, NPO's had to group together, in one building, where they created a new company that specializes in Tessitura software management. It's a clever use of the software and a business structure. This company then went out and sold it's software services to other performance art organizations as far away as Los Angeles. However, all organizations can see who has who in their database. You can't go into the account, but it becomes readily apparent our prospects and donors are being hit on all the time by all the same organizations. It's tricky. But the fact remains. Tessitura is enormously complex, just to get acknowledgements out is a lot of busy work. When I came on board, the previous development person really used Tessitura as a storage unit and did all the fund raising in Excel and Word. And from a NPO business perspective, once you commit to this software, extraction is basically a blackmail. It costs a fortune to leave it and organizations still have this challenge of ticketing tied to fund raising. > > Shop around. There has to be a more efficient and effective product. ----- ### "Great" — 5.0/5 > **Verified Reviewer** | *15 August 2018* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Tessitura is definitely the most popular in the nonprofit arts industry. It's ticketing and fundraising features are integrated and allows for a full constituent report. > > **Cons**: Lately, the software seems outdated. Unlike Raiser's Edge, Tessitura demands a full training to know the ins and outs of the software. It's not the most user-friendly software out there. ----- ### "I've been using Tessitura for a few months and I enjoy the ability to learn new functions every day." — 5.0/5 > **Verified Reviewer** | *9 January 2018* > > **Pros**: There are so many functions to learn about this software that I always am excited to learn. Tessitura gives you so much information so many forms that it's insane on what this software can hold. > > **Cons**: It is a bit complicated and you do need a specialist if you want to really learn how to fully utilize the software. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/267113/tessitura?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/267113/tessitura) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data