--- description: Review of Knock CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Knock CRM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Lease Management Software](/directory/3026/lease-management/software) > [Knock CRM](/software/269203/knock) # Knock CRM Canonical: https://www.softwareadvice.ie/software/269203/knock Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/269203/knock?page=2) > Knock is an award-winning CRM (customer relationship management) and performance management platform for residential property management companies that harnesses best-in-class automation, integration, and data transparency tools to improve occupancy and renewal rates. From touring and renewals to performance management and analytics, Knock is the only CRM that was built solely with multifamily managers, marketers, leasing teams, and operational executives in mind. The platform’s features include: virtual tours, self-guided tours, chatbot, marketing automation, segmented marketing campaigns, automatic email replies, ID verification, screening, prospect CRM, renewal CRM, business intelligence, performance reports, and PMS integration. > > Verdict: Rated **4.8/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 23 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RealPage - **Location**: Richardson, US - **Founded**: 2015 ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Calendar Management - Campaign Management - Client Management - Client/Property Matching - Contact Management - Customer Database - Customizable Fields - Dashboard - Data Import/Export - Data Synchronisation - Drag & Drop - Email Marketing - Email Templates - Email Tracking - For Residential - Interaction Tracking - Lead Capture ## Integrations (4 total) - Entrata - MRI Property Management - ResMan - Yardi Voyager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Lease Management Software](https://www.softwareadvice.ie/directory/3026/lease-management/software) ## Related Categories - [Lease Management Software](https://www.softwareadvice.ie/directory/3026/lease-management/software) - [Real Estate CRM Software](https://www.softwareadvice.ie/directory/338/real-estate-crm/software) - [Rental Property Management Software](https://www.softwareadvice.ie/directory/150/rental-property-management-software/software) ## Alternatives 1. [ResMan](https://www.softwareadvice.ie/software/422601/ensoware-resman) — 4.6/5 (601 reviews) 2. [Rent Manager](https://www.softwareadvice.ie/software/1189/rent-manager) — 4.6/5 (604 reviews) 3. [TenantCloud](https://www.softwareadvice.ie/software/17744/tenantcloud) — 4.3/5 (451 reviews) 4. [Hemlane](https://www.softwareadvice.ie/software/29109/hemlane) — 4.8/5 (224 reviews) 5. [LeadSimple](https://www.softwareadvice.ie/software/517150/LeadSimple) — 4.9/5 (26 reviews) ## Reviews ### "Great product and service" — 5.0/5 > **Joei** | *13 November 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Well, there are numerous features I like. However, as a Training Director I like that the system records incoming calls and date stamps/times our teams activity. This helps me hold the teams accountable, as well as guides me to see where they need help and/or additional training. > > **Cons**: I think the format could be a little easier on the eyes. Our teams spend a lot of screen time in Knock and I would choose different coloring. ----- ### "Give Knock a Try\!" — 5.0/5 > **Verified Reviewer** | *23 November 2021* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: It integrates with mostly everything and is as user friendly as it gets in the multifamily industry. > > **Cons**: Although probably an internal organizational challenge, we have heard that more training/resources are needed with staff turnover. ----- ### "Knock CRM with ResMan Integration" — 4.0/5 > **Lauren** | *1 November 2023* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: -The ease of use.-The ability to make reminders for yourself and coworkers.-Merging guest cards if needed. -Record of follow ups. > > **Cons**: -I do not like the tour scheduling. Most of the tours that are scheduled in Knock- the prospect fails to show or cancels randomly.-Less personal than speaking over the phone or in person to someone.-Receiving less Gmail leads and phone leads than we used to. Which is odd.-Sometimes the follow up reminders get repetitive, I'd like to be able to prompt appropriate times to do so myself. Because some prospects want to be the one to reach out and don't want us to spam them with emails.-I've had prospects tell me that the notifications knock sends them is annoying. Which is less productive for us at times. > > \-I think it's a cool tool to have, but it might be unnecessary. I only say that because we notice less prospects and leads, tours than before, when we used Gmail for our main source of initial contact.-More spam calls than people searching for apartments at times. ----- ### "HANDS DOWN THE BEST" — 5.0/5 > **Jessica** | *1 December 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Convenience, ease, and ability to train others are exceptionally smooth. There are helpful tips on the site and videos that are extremely helpful as well. I can't imagine going back to what we used to use. > > **Cons**: Getting other staff members on board because they had not yet used it but now that they have, EVERYONE loves it. > > My overall experience has been positive and it's made things so much easier to manage all the info in one space. ----- ### "Knock, knock, knock\! Its a great communication program" — 5.0/5 > **Tiaria** | *3 April 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: The thing I like most about knock is the integrations and not having to double back to input information for integrated systems. > > **Cons**: It was a little confusing to navigate through tabs at first. > > Knock definitely helps with scheduling prospects and communicating. Definitely a greatly follow up system as well. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/269203/knock?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/269203/knock) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data