---
description: Review of allswers Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: allswers | Reviews, Pricing & Demos - SoftwareAdvice IE
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# allswers

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> allswers assists businesses with market research across metrics including customer satisfaction and recommendation rates (NPS) using surveys. Organizations can access employee engagement evaluations, 90º evaluations and surveys to monitor their quality standards.

Using allswers, businesses can automatically measure client interactions behavior and their opinions in different sources to gain insights into behavior across channels such as email, web, mobile, RRSS and more. Organizations can improve employees' productivity through multiple evaluations and surveys. It allows teams to create predefined flows of alerts and publications on social networks.

allswers allows users to export data and track data via dashboards.
> 
> Verdict: Rated **4.9/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 12 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Predictive Retention

## Commercial Context

- **Starting Price**: €85.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: There are different rates depending on what the user is looking for and needs in order to be an effective alternative for any type of client. We adapt to your size, your resources and your objectives.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Chile, Colombia, Mexico, Peru, Spain

## Features

- 360 Degree Feedback
- API
- Activity Dashboard
- Activity Tracking
- Assessment Management
- CRM
- CSAT Survey Structure
- Customer Experience Management
- Customisable Forms
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Engagement Tracking
- Feedback Management
- Goal Setting/Tracking
- Monitoring
- NPS Survey Structure
- NPS of Customers

## Integrations (6 total)

- Mailchimp
- PrestaShop
- Shopify
- WooCommerce
- Zapier
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)
- [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software)
- [Data Analysis Software](https://www.softwareadvice.ie/directory/535/data-analysis/software)
- [360 Degree Feedback Software](https://www.softwareadvice.ie/directory/2081/360-degree-feedback/software)

## Alternatives

1. [VirtlX](https://www.softwareadvice.ie/software/347283/virtlx-reflect) — 4.8/5 (13 reviews)
2. [Survicate](https://www.softwareadvice.ie/software/31821/survicate) — 4.6/5 (99 reviews)
3. [SurveySparrow](https://www.softwareadvice.ie/software/116049/surveysparrow) — 4.4/5 (121 reviews)
4. [Alchemer](https://www.softwareadvice.ie/software/90244/surveygizmo) — 4.5/5 (319 reviews)
5. [SmartSurvey](https://www.softwareadvice.ie/software/156523/smartsurvey) — 4.6/5 (114 reviews)

## Reviews

### "Experiencia única" — 5.0/5

> **Juan Pablo** | *27 November 2023* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Manejo . Intuitivo , sencillo completo . Las funciones.
> 
> **Cons**: Mucha información junta en algunos campos

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### "Sencillo y potente" — 5.0/5

> **Óscar** | *16 July 2021* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Sin duda la facilidad de uso. He intentado implantaciones con otras herramientas y son retorcidas y complejas.
La facilidad para poder realizar encuestas por diferentes canales, mediante mail, anónimas, por código QR.
La integración de soluciones vinculadas a cliente, a empleados y a procesos de calidad. Además incluye ya las plantillas con los procesos de encuestación desarrollados para solamente tener que adaptarlos a las necesidades y realidad de la compañía.
La integración de análitica NPS es también muy buena, teniendo modeladas preguntas NPS con análitica de resultados.
> 
> **Cons**: La integración con otras soluciones, aunque disponen de las más extendidas del mercado.

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### "Todas  funcionalidades básicas con modelos muy útiles predefinidos" — 5.0/5

> **Queti** | *15 February 2022* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Su facilidad de uso, unido a la existencia de modelos ya precargados
> 
> **Cons**: Las ayudas dentro del programa quizá un poco más claras
> 
> Encuestas de satisfacción de los cliente de mi inmobiliaria

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### "Practica y muy util" — 5.0/5

> **Ivan** | *7 March 2022* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: la facilidad de acceso a las encuestas predefinidas que me parecen que están muy bien diseñadas para sacar indicadores fáciles de seguir en series temporales y que ayudan a tener información de la situación de tu compañía.
Una de las cosas que mas me gusto también fue la facilidad de realizar encuestas personalizadas que con pocos conocimientos informáticos puedes hacer un estudio de mercado de forma muy ágil y la propia plataforma te facilita el reporte de los resultado
> 
> **Cons**: Bastante satisfactoria la experiencia de momento no encontré ningún fallo
> 
> En mi compañía se utilizo  para realizar encuestas de satisfacción de cliente lo que nos ha servido de gran utilidad sacando valores que te ayuden a medir el riesgo de fuga que tienes con los clientes o por ejemplo también la utilizamos para medir el grado de satisfacción de los trabajadores

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### "Casos de uso en" — 5.0/5

> **Jose L** | *6 March 2022* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: Allswers, a diferencia de otras alternativas equivalentes incorpora una serie de casos de uso que facilitan mucho el despliegue en compañías medianas y pequeñas. Aunque puedes definir tus propias encuestas, un punto muy fuerte es que puedes beneficiarte de modelos diseñados por especialistas y adaptarlos a tu propio caso sin necesidad de comenzar por un proceso de consultoría para diseñar un sofisticado programa de voz del cliente o del empleado. Además estos casos predefinidos incluyen su propio cuadro de mando de seguimiento por lo que la puesta en marcha es realmente simple
> 
> **Cons**: El software tiene todavía tiene algunas funcionalidades donde el interfaz tiene margen de mejora ya que la experiencia de usuario no es muy fluida. Pero está mejorando muy rápidamente.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/269825/allswers)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-satisfaction/allswers-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/269825/allswers> |
| en-GB | <https://www.softwareadvice.co.uk/software/269825/allswers> |
| en-IE | <https://www.softwareadvice.ie/software/269825/allswers> |
| en-NZ | <https://www.softwareadvice.co.nz/software/269825/allswers> |

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