--- description: Review of Equinox Law Firm Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Equinox Law Firm | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Intellectual Property Management Software](/directory/4670/intellectual-property-management/software) > [Equinox Law Firm](/software/269860/equinox) # Equinox Law Firm Canonical: https://www.softwareadvice.ie/software/269860/equinox Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/269860/equinox?page=2) > Equinox Law Firm (formerly Equinox IPMS) is a powerful all-in-one intellectual property (IP) management system that's easy to use and scales with you. With a unique tech-first approach to IP management, this platform helps IP professionals keep on top of deadlines by optimizing admin processes. Advanced automation delivers efficient case \& document management, smooth client communications, accurate fee management \& comprehensive reporting. > > Verdict: Rated **4.5/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 14 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Questel - **Location**: Paris, France ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Billable Items Tracking - Case Management - Categorisation/Grouping - Communication Management - Contact Management - Customisable Reports - Customizable Fields - Data Capture and Transfer - Data Storage Management - Deadline Management - Docket Management - Document Management - Document Storage - Drag & Drop - Forecasting - Historical Reporting ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Intellectual Property Management Software](https://www.softwareadvice.ie/directory/4670/intellectual-property-management/software) ## Alternatives 1. [Azami Renewals System](https://www.softwareadvice.ie/software/519101/Azami) — 4.7/5 (14 reviews) 2. [DIAMS](https://www.softwareadvice.ie/software/195004/diams) — 5.0/5 (1 reviews) 3. [Vitrium Security](https://www.softwareadvice.ie/software/350312/vitrium) — 4.7/5 (75 reviews) 4. [Red Points](https://www.softwareadvice.ie/software/197632/red-points) — 4.3/5 (20 reviews) 5. [Alt Legal](https://www.softwareadvice.ie/software/207895/alt-legal) — 4.9/5 (36 reviews) ## Reviews ### "I use it to keep track and maintain our client's portfolio in my work as paralegal" — 5.0/5 > **Zvia** | *21 June 2018* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: It's friendly and easy to use, it's always accessible via the Internet, the support team are great (attentive and full of solutions), it's excellent for producing reports, importing them and send to client or for my own use. > > **Cons**: The new format is less appealing to me. It does not give full accounting support because of the VAT in Israel. We cannot use it to issue tax invoice/receipt to clients therefore we have to use a complementary software ----- ### "Three Years of Equinox and Counting" — 5.0/5 > **Rob** | *12 June 2020* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: What draw IPG® to Equinox was how robust and flexible it was and how easily it could be adapted to meet the workflow needs of the staff within the firm. With its office integration that seamlessly allowed documents to be shared, edited and sent to the client, the internal workflow efficiency increased not only dramatically but rapidly. > > **Cons**: Initial implementation was a bit bumpy but that was mainly due to the export of information from the previous system. Would like to be able to have different cc's per matter not per person case specific client details and cc's for emails > > Overall the past and current experience with Equinox is that it is an adaptable user friendly and reliable system. The support team are stellar in their efforts and very responsive to support requests. ----- ### "Let down by lackadaisical development and poor customer support" — 2.0/5 > **Andrew** | *29 September 2022* | Legal Services | Recommendation rating: 2.0/10 > > **Pros**: Equinox is a promising offering in the field of intellectual property management software. After all, it is cloud based and offers good document management and Office integration. As a new product its success or failure is highly dependent on its continual development based on feedback from users (e.g. patent attorneys and support staff) to provide optimal services to its user base. Update: September 2022 - sadly Equinox development and customer support has significantly deteriorated - development is sluggish and support is lacking to non-existent. Having taken the time on a number of occasions to point out significant glitches and possible fixes, now e-mails are often simply ignored, which is frankly unacceptable given the costs associated with this product. Competitors have since released their own web-based alternatives, and absent improved development and customer service, it is hard to imagine this product ultimately succeeding in this software space. I can therefore no longer recommend this product. > > **Cons**: Cloud based software. Good document management, albeit it has a few glitches. Good Office integration. Xero and LEDES functionality works well. > > A promising software product let down by a lack of motivation to stay on top of ongoing development and customer service. ----- ### "Review of Equinox from Autolus" — 5.0/5 > **Louise** | *28 February 2019* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly and adaptable to suit the need of a small in-house IP team. It is easy to customise the matter fields and tasks to suit our working practices. The report generator function is very useful for instant and up-to-date snapshots of different aspects of the patent portfolio > > **Cons**: Some of the default pre-sets needed a bit of tinkering, but as mentioned above, this was straightforward and the Equinox support team have been very helpful. The "manage citations" function doesn't really work to e.g. track sending citations to US, IL etc - we still run a separate spreadsheet > > Fantastic. All the attorneys and the patent administrator at Autolus use Equinox on a daily basis and think it is a great system. The support team have been extremely helpful and responsive to our queries. ----- ### "Excellent Product" — 5.0/5 > **Verified Reviewer** | *29 August 2019* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: It is really easy to use and navigate around the system. Things have been kept simple and to the point. You are able to make changes to reflect the way in which you work and it isn't hard to do. > > **Cons**: Nothing in particular. Its always a learning curve going into new software. There hasn't been anything at this stage we haven't been able to achieve. > > It is great to be able to keep everything in one single place. The ease of the software has made the set up easy and the learning experience pleasing. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/269860/equinox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/269860/equinox) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data