--- description: Review of Siebel CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Siebel CRM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [MRM Software](/directory/1698/mrm/software) > [Siebel CRM](/software/270241/siebel-crm) # Siebel CRM Canonical: https://www.softwareadvice.ie/software/270241/siebel-crm Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/270241/siebel-crm?page=2) > Siebel CRM is a marketing resource management software designed to help businesses in the finance, utilities, manufacturing, transportation and other sectors manage sales, marketing, inventory and finance. The platform enables administrators to manage leads based on segmented territories and forecast sales opportunities. Siebel CRM allows teams to track daily appointments and tasks and maintain relationships with partners, resellers, agents as well as brokers. Additionally, supervisors can plan, execute and handle email, web, events, and loyalty marketing programs. Pricing is available on request and support is extended via phone, email, knowledge base and live chat. > > Verdict: Rated **4.1/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 51 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Oracle - **Location**: Chicago, US - **Founded**: 1977 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Please contact Oracle for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Planning - Resource Management ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [MRM Software](https://www.softwareadvice.ie/directory/1698/mrm/software) ## Alternatives 1. 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Settings in packages are quite simple, thanks to the layotu of the tool. > > **Cons**: Because it is a system that makes connections to many platforms, recurring interface errors occur. ----- ### "Amazing Tool but not Intuitive Tool" — 5.0/5 > **Luciana** | *9 June 2024* | Outsourcing/Offshoring | Recommendation rating: 8.0/10 > > **Pros**: You can solve everything with Siebel, from scheduling to modifying contracts. A great tool. > > **Cons**: Not intuitive of friendly at all. Had to be trained in this tool. ----- ### "Siebel call center software" — 3.0/5 > **Erik** | *20 September 2023* | Writing & Editing | Recommendation rating: 5.0/10 > > **Pros**: The layout of the information. Files were easy to see what I needed right away without starting a sales call with long pauses to figure out what’s going on with the file. I actually worked with Siebel for 2 different companies over the years with different needs. So Siebel was able to be customized to each companies needs. One company we needed to run credit checks that could be done for that company, another company we had complex pricing structures since it was insurance Siebel could handle that. > > **Cons**: Too many times Siebel went down. I’m not a tech guy but working in Medicare related health insurance it was a running joke, nightmare, that the last week of the Medicare open enrollment Siebel would go down at least once if not multiple times. > > Siebel was a very good software for managing information in a call center when it was working, but that’s the key, when it was actually working. The software became unresponsive at way too many critical times. ----- ### "Seibel Review" — 5.0/5 > **Verified Reviewer** | *9 December 2022* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The most thing I like in using sieble is that it's easy to use with minimum effort > > **Cons**: The seibel application can be improved with the reduction of the shortcuts and merging the features ----- ### "Experienced User" — 4.0/5 > **Verified Reviewer** | *7 December 2018* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: I have been using Siebel for the last 4 years in two different functions here at my job, and it is very flexible and can really help with managing customers. It's customized interface has allowed the company an opportunity to separate new business from old business which has ultimately increased retention. > > **Cons**: I am not 100% sure if it is the system or the connection, but sometimes the program freezes or clocks and becomes unresponsive. > > Overall it is a great product, one of the better CRM/MRM's that I have used. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/270241/siebel-crm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/270241/siebel-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data