--- description: Review of Feedbackly Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Feedbackly | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Feedbackly](/software/270255/tapin-feedback) # Feedbackly Canonical: https://www.softwareadvice.ie/software/270255/tapin-feedback Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/270255/tapin-feedback?page=2) > Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool. Feedbackly is the a CXM provider enabling Emotional Experience measurement. Furthermore, it shows which emotions drive sales. > > Verdict: Rated **4.2/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 36 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Feedbackly - **Founded**: 2012 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Feedbackly software pricing is based on the feedback amount you're gathering. The billing period can be monthly or annual. Welcome to try out Feedbackly for free with a free trial\! - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Finnish, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - 360 Degree Feedback - AI/Machine Learning - API - Access Controls/Permissions - Alerts/Notifications - Anonymous Feedback - CES Survey Structure - CSAT Survey Structure - Commenting/Notes - Complaint Monitoring - Conditional Logic - Customer Experience Management - Customer Journey Mapping - Customer Segmentation - Customisable Branding - Customisable Forms - Customisable Questions - Customisable Reports - Customisable Templates - Customizable Fields ## Integrations (8 total) - Adobe Commerce - HubSpot CRM - HubSpot Marketing Hub - Luzmo - Mailchimp - Salesforce Platform - Shopify - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) - [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software) - [Customer Journey Mapping Tools](https://www.softwareadvice.ie/directory/4004/journey-mapping/software) - [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software) - [360 Degree Feedback Software](https://www.softwareadvice.ie/directory/2081/360-degree-feedback/software) ## Alternatives 1. [SurveySparrow](https://www.softwareadvice.ie/software/116049/surveysparrow) — 4.4/5 (121 reviews) 2. [Delighted](https://www.softwareadvice.ie/software/166708/delighted) — 4.8/5 (57 reviews) 3. [XM for Customer Experience](https://www.softwareadvice.ie/software/94382/qualtrics-customerxm) — 4.6/5 (255 reviews) 4. [Staffino](https://www.softwareadvice.ie/software/396197/staffino) — 5.0/5 (8 reviews) 5. [Sogolytics](https://www.softwareadvice.ie/software/37487/sogosurvey) — 4.7/5 (730 reviews) ## Reviews ### "Great platform for collecting customer and employee feedback" — 4.0/5 > **Shahrul** | *3 December 2021* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Great thing with Feedbackly is, the process or step to creating a custom survey form is really easy and i can create a good survey form under 30 minute. The report also very details and helpful for us to process the result easily. > > **Cons**: The mobile viewing for the survey form is sometimes not snap and the design get messy. I had to try to adjust the graphic a few time before all the design is place correctly. ----- ### "Customer feedback collection made easy" — 5.0/5 > **Verified Reviewer** | *13 December 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool. You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet. You can collect feedback from multiple channels including text, email, website, and more. It is inexpensive as compared to other feedback tools with similar features (like GetFeedback). > > **Cons**: Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates. ----- ### "Easy to use and great to have." — 3.0/5 > **joshua** | *16 March 2018* | Recommendation rating: 8.0/10 > > **Pros**: Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about. > > more insight into customer info ----- ### "Best Exprience" — 5.0/5 > **Verified Reviewer** | *8 May 2018* | Banking | Recommendation rating: 8.0/10 > > **Pros**: Compare as a single pane; Find a new software; good looking; review optimized; good choice; UI stylish; > > **Cons**: not bad but directory of software should goes update and dynamical, categorization should better; Thanks ----- ### "Normal Experience" — 4.0/5 > **Aymen** | *10 May 2018* | Recommendation rating: 5.0/10 > > **Pros**: Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers > > **Cons**: Response time : for me it take a long time to show me what i need i tried it from different devices but always the same status > > really its a very good solution it helps me to get a very good visibility about the different software solution ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/270255/tapin-feedback?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/270255/tapin-feedback) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data