--- description: Review of Blitzz Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Blitzz | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Blitzz](/software/270332/blitzz) # Blitzz Canonical: https://www.softwareadvice.ie/software/270332/blitzz Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/270332/blitzz?page=2) > Blitzz is a video-powered support platform that provides users the tools to organize inquiries, visualize customer issues, exchange files \& documents, collaborate and more. The software was specifically designed for field services such as IT specialists, electronic engineers, medical equipment technicians, insurance providers and more. > > Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 20 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Blitzz - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Please visit the Blitzz website or contact the Sales Team for latest pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, United Arab Emirates, United Kingdom, United States ## Features - API - Alerts/Notifications - Appointment Management - CRM - Call Recording - Chat/Messaging - Collaboration Tools - Compliance Management - Customer Database - Customer Experience Management - Customisable Forms - Dispatch Management - Document Storage - Electronic Signature - Inspection Management - Inventory Management - Issue Management - Live Chat - Mobile Access - Multi-Channel Communication ## Integrations (8 total) - Freshdesk - SAP Business One - Salesforce Sales Cloud - Salesforce Service Cloud - ServiceMax - Slack - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) ## Related Categories - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) - [Audit Software](https://www.softwareadvice.ie/directory/4188/audit/software) - [Augmented Reality Software](https://www.softwareadvice.ie/directory/4248/augmented-reality/software) - [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software) - [Inspection Software](https://www.softwareadvice.ie/directory/4573/inspection/software) ## Alternatives 1. [SafetyCulture](https://www.softwareadvice.ie/software/113670/iauditor) — 4.6/5 (253 reviews) 2. [Limble](https://www.softwareadvice.ie/software/34626/limblecmms) — 4.8/5 (738 reviews) 3. [UpKeep](https://www.softwareadvice.ie/software/58398/upkeep) — 4.6/5 (1321 reviews) 4. [TrueContext](https://www.softwareadvice.ie/software/153214/prontoforms) — 4.6/5 (329 reviews) 5. [Commusoft](https://www.softwareadvice.ie/software/35018/commusoft) — 4.7/5 (209 reviews) ## Reviews ### "The absolutely simplest way to support customers via video" — 5.0/5 > **Ryan** | *15 February 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Blitzz is very convenient and easy to use. It is a lifesaver for us with the wide aspects of features that allows us to remotely and efficiently fix technical problems. > > **Cons**: I don’t find any problems using Blitzz. It has the best feature I could ever experience and I am satisfied with it. Blitzz does not require any downloads on your computer or mobile device and is easily the most beautifully designed video support software. I like the Markup and annotation feature, which allows me to capture photos and markup notes during a call with location and timestamp. > > Blitzz is not only so convenient to use but is also a lifesaver as it provides wide aspects of a feature that allows the technical process more efficient and effective. This product ensures that a customer's demands are addressed by providing prompt, responsive, and enthusiastic service, and unlike any other platform, this one is unique for Link, SMS invites, and video conferencing when you need technical support for it allows you to click on the link directly without redirecting to another website, send a meeting invites anytime, and it also provides a great quality of videos or images, you can even share your screen to accommodate your concern on one end. ----- ### "Blitzz Review for AES" — 5.0/5 > **Liam** | *8 February 2022* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: The interface is highly optimized for supporting a remote, technical workforce. It's easy to provide technical guidance to folks in the field. It's easy to get up and running. > > **Cons**: I would like to be able to record the whole session. I would also like to be able to dial in guests with a guest link without having to get them a Blitzz account - sometimes we have lots of people dial into an operation. We want to be able to host the Blitzz instance on our own (or client) clouds due to security policies. > > Blitzz is really great. We have been using it with our HMT-1 headsets for a couple of years now. We used to use an instance hosted by one of our partners (GCI) and now have our own instance. It's not part of our day-to-day operations (although it could be one day) but we very often do very technical work in remote locations that requires support. Now we don't have to fly in an expert, we can bring them in on the headset and it works great. ----- ### "Appreciate your partnership" — 4.0/5 > **Daniel** | *1 September 2021* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: No app download, screen capture, easy to setup > > **Cons**: Better explanation of SSO dependence on single domains ----- ### "Blitzz is better than you think." — 5.0/5 > **Anjel** | *18 August 2021* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: Blitzz is relatively an easy software to use during both the admin side and client side. It focuses on more technician friendly features and does not deviate from the purpose of the intended product idea. Blitzz is more of a "NEED HELP NOW" so "LETS HELP NOW" business motto. > > **Cons**: Blittz really has it all. You cant really complain about not having something because all of the essentials and luxuries are already available. > > I never had an issue. I never thought about switching the product. Nor did I think about the price of the product because it is so good at what it does. ----- ### "Great inspection software minus the clutter\! SIMPLE to use\!" — 4.0/5 > **Taye** | *27 August 2021* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: I really like how no software is required to be download and is compatible with phones and androids. YOu also have the option to download the app but it works on chrome on your mobile device. Second, it is very simple to use, other software has too many features that are not needed. It has all the needed items. Example: Private Policy agreement customers have to agree to before starting the service. Easy user managment. > > **Cons**: The software is too reliant on mobile connections or wifi connections. If you have been poor service on your mobile phone it will be difficult to do the virtual inspection. Integration might be difficult we use two systems to track and schedule an inspection. Then this system actually does the virtual inspection itself. > > I think it has been great\! Again, Simple to use for both users. Very Simple\! Others programs have too many options and confuse the users. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/270332/blitzz?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/270332/blitzz) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data