--- description: Review of MightyCall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MightyCall | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Attendant Software](/directory/1328/auto-attendant/software) > [MightyCall](/software/27084/mightycall) # MightyCall Canonical: https://www.softwareadvice.ie/software/27084/mightycall Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/27084/mightycall?page=2) > Welcome to MightyCall's Call Center solution, where we prioritize clear and effective communication tailored to your business. Our solution is more than a tool—it's a partner that helps streamline your daily operations. Here's what we bring to the table: Customizable and Adaptable: Our Call Center solution seamlessly fits into your workflow, adapting to your specific needs. It's like having a partner that's in sync with your business rhythm. Two Decades of Experience: With 20 years of expertise in virtual telephony, we've integrated features that improve call center operations and help you connect more efficiently with your customers. Useful Features: We offer real-time feedback tools, a dedicated supervisor workspace, comprehensive agent reports, efficient call handling tools, and an intelligent multi-level IVR system, all designed to optimize your business communications. User-friendly Interface: We pair our extensive feature set with a modern and intuitive interface, ensuring a hassle-free user experience. You can navigate the system and access functionalities easily, focusing more on enhancing your relationship with the customer. Unwavering Customer Support: Our customer support team is always on hand to help, whether you have questions, need troubleshooting, or want tips to maximize product usage. We're here to provide a live demo and back you up. With MightyCall's Call Center solution, you're not just investing in a product—you're joining a team committed to helping you build communications your way. > > Verdict: Rated **3.8/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 95 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: CallCurrent - **Location**: San Francisco, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 1. Core - Advanced business phone system $25 user/mo, billed monthly 3-user minimum 2. Pro - Intelligent cloud call center $45 user/mo, billed monthly 3-user minimum 3. Power - Call center solution powered by auto dialer $65 user/mo, billed annually 3-user minimum 4. Enterprise - Customized package for your business needs Custom-fit plan, contact us - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing ## Integrations (5 total) - HubSpot CRM - Salesforce Starter - WordPress - X-Cart - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Auto Attendant Software](https://www.softwareadvice.ie/directory/1328/auto-attendant/software) ## Related Categories - [Auto Attendant Software](https://www.softwareadvice.ie/directory/1328/auto-attendant/software) - [Online Meeting Software](https://www.softwareadvice.ie/directory/852/online-meeting/software) - [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software) - [Call Monitoring Software](https://www.softwareadvice.ie/directory/1811/monitoring/software) - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) ## Alternatives 1. [VoIP.ms](https://www.softwareadvice.ie/software/185743/voipms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) 3. [Microsoft Teams](https://www.softwareadvice.ie/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Wildix](https://www.softwareadvice.ie/software/208756/wildix) — 4.7/5 (209 reviews) 5. [Zoom Workplace](https://www.softwareadvice.ie/software/101384/zoom) — 4.6/5 (14526 reviews) ## Reviews ### "Activity Feature is a Game Changer" — 4.0/5 > **Thomas** | *26 September 2018* | Legal Services | Recommendation rating: 6.0/10 > > **Pros**: I've spoken with countless virtual phone companies and MightyCall's "activity" feature is a game changer. It has all missed calls and voicemails in a dashboard where you can easily assign and complete them. It's like a to-do list for replying back to sales and service calls in a timely manner. The best feature in the game. Everything else that Mightycall has is good, but is pretty standard stuff across virtual phone companies. > > **Cons**: While the activity feature is a game changer, it's back breaking not to know what the IVR selection of the missed call was. For example, if you have a service department and a sales department, neither one knows who should call back the missed call. having the IVR selection is pretty standard stuff in almost every other virtual phone company. If they added this feature, I'd be a Mightycall evangelist for life. Right now, I'm just lukewarm. The activity feature is incredible, but lacks just that one final step. ----- ### "Great price, some service issues" — 4.0/5 > **Verified Reviewer** | *7 September 2021* | Accounting | Recommendation rating: 6.0/10 > > **Pros**: Great price for a simple hosted voip solution. > > **Cons**: Some call connection issue (one-way audio) when using the webphone. Experienced a number of SIP phone issues that could not be rectified. MightyCall support advised that it was a router issue; however, this issue was present at only one location while the same router settings were used in four offices. ----- ### "Seemed Promising But..." — 3.0/5 > **Marisa** | *11 February 2020* | Management Consulting | Recommendation rating: 1.0/10 > > **Pros**: It was a lot cheaper than what we were using. We also liked the idea of the app because it meant that we could tell that it was a business call vs. a personal call which is something we couldn't do with our previous software. > > **Cons**: There is no vacation mode. I used to be able to forward one of my coworker's extensions to another coworker while they were out of the office but I can't do that anymore. Which means that when one of our sales people is out of the office on vacation, all of those calls just go to voicemail. Which, in a small business, really isn't acceptable. I actually asked your customer service about this one day (on a day when I really needed this feature to work) and was told that not only could I not do it but that it wasn't essential for our business. Which was uncalled for and frankly untrue. There needs to be some way to temporarily transfer someone extension to someone else or enable a vacation mode and it automatically transfers calls to another person or something. > > On the plus side, people know that it's a business call. It's cheaper than what we had. On the downside, we kept getting a missed call notification every single time someone got to our phone tree and hung up. I had to tell my team to just shut off their notifications and just have it email them if they got a voicemail because otherwise we were getting so many of these notifications every day. And then the no-vacation mode thing really screwed some stuff up a few times. We ended up having to have that person get a Google Voice number to set as their Mighty Call number and then transfer their GV to another coworker because we couldn't do it within their system. Let's face it, people take vacations. People are out of the office sometimes. Seems pretty crazy to not have some way to forward that person's calls. ----- ### "Incredible Functionality beyond simple phone calls" — 5.0/5 > **Verified Reviewer** | *12 March 2021* | Internet | Recommendation rating: 9.0/10 > > **Pros**: It does so much seamlessly beyond just providing telephone numbers. For example, call recordings, call notes etc. There's a lot I haven't started to use yet but as my business grows I expect. > > **Cons**: It's a bit on the pricey side at entry level, and I think there could be a pared down version with less in the way of buzzers and bells for a lower ticket price > > Excellent second line facility, which I use to receive sales calls, so it's important to have the ability to record them, make notes about the calls and be able to choose numbers in the territory I am targeting. I'm in the UK selling into the US and MightyCall really does the job. It's been very realiable in the months I've been using it. It's a little more than I'd like to spend, but it does offer more than I need and I'm expecting to grow into the product over time. ----- ### "Mighty Call" — 5.0/5 > **Verified Reviewer** | *30 October 2018* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: Very effective system for the money. Easy to use. > > **Cons**: Can’t play recordings on Mac. Otherwise no complaints > > Very good system. No problems in three plus years. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/27084/mightycall?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/27084/mightycall) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data