Anywhere365

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Anywhere365

Anywhere365 is a call center software designed to help businesses route calls to relevant agents and manage inbound dialogs. The platform enables managers to process and translates voices in real-time using AI-enabled tools. Additionally, Anywhere365 allows teams to connect with customers via text messages and social networking sites on a unified interface. Anywhere365 offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including ServiceNow, Salesforce, Microsoft Teams and Bullhorn.
Anywhere365 Software - Anywhere365 chatting
Anywhere365 Software - Anywhere365 attendant console
Anywhere365 Software - Anywhere365 chatting - thumbnail
Anywhere365 Software - Anywhere365 attendant console - thumbnail

Anywhere365 pricing

Anywhere365 does not have a free version and does not offer a free trial. Anywhere365 paid version starts at US$10,000.00.

Starting Price:
US$10,000.00
Free Version:
No
Free trial:
No

Alternatives to Anywhere365

Anywhere365 Reviews

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.2
Customer Support
4.2
5 reviews of 99 View all reviews
Verified Reviewer
  • Industry: Computer Hardware
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/4/2023

Anywhere365 is a must have for corporate world

Overall it's a great support tool. I really depend on it.

Pros

I like the Azure integration in Anywhere365. we often develop and deploy cloud based web applications. Most of the time it's not straightforward. Support from Anywhere365 comes in handy during deployment difficulties. We often get very quick support which help us avoid any major roadblocks.

Cons

Sometimes the call log seems a bit buggy.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 13/8/2021

skype is a great communication platform

Overall It is very good. It is a great platform to communicate with people and co-workers.

Pros

It is free and easy to use. We can record videos and share screens which have made my work faster. I can write my status and what I am doing and my co-worker can view my status. I can host a meeting and the meeting.

Cons

Some days back I got the bluff call on skype it was a name written bI and it was not shown in the chats and chats history logs. I tried to search the user but the user was not found. It was shown in phone call history but not in the skype calls.
Some time calling does not work. I have to restart my computer or quit and start skype to make calls on skype.
I tried to uninstall it, but it reappears automatically.

gregory
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 23/6/2021

Skype for business review

Pros

The chat messenger feature works well for me. I also liked that you can see who l is on the called.

Cons

Navigation is sometimes not easy. Lots of clicking to join meeting.

Godfrey
Godfrey
  • Industry: Tobacco
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/9/2021

Skype for Business Review

It was a pleasant experience, especially the instant texting.
Otherwise, there is superior software available that offers far more modern technology to fulfill the needs of this pandemic time.

Pros

It's fantastic when it's utilized throughout the company since it allows you to rapidly locate other users; nevertheless, that's the only benefit.

Cons

The video call and share screen capabilities aren't fantastic; they work intermittently. Dates are utilized to break up conversation history, and recalling the date of the talk I'm searching for is difficult.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
0

4
Reviewed on 29/10/2021

The First But Definitely Not The Last

Anywhere365 is overall a nice chat system which meets basic requirements properly. If navigation and grouping could be improved, this software would be much more useful but till some big updates are made, I'll mosey my way over to MS Teams.

Pros

The overall experience using this software is decent. If basic requirements are enough to satisfy, then Skype is the right software. I really appreciate that Skype makes it easy for people connect globally and quickly.

Cons

More than any other software of its kind, Skype is always lagging and it drives me up a wall. It'll happen in the worst times too where everything will freeze and the only way to fix it is by ending the task via Task Manager. Doing so makes you close all your chats and then you have nothing. Losing chats is the biggest turn off about this product.

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