About AdvancedMD Billing Services

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: practice management/medical billing, electronic health records, telemedicine, patient engagement, practice analytics reporting, and physician-performance benchmarking. Additionally, it offers a managed billing option for practices looking to use a third-party billing company. AdvancedMD includes tools and technologies to integrate practice and patient workflow together for small to large practices. It also offers onsite and telemedicine appointment scheduling, appointment reminders for patients, automatic insurance eligibility verification for next-day patients, and many more features. The iPad check-in kiosk pushes information from consent forms straight into the patient chart, and charge capture occurs during the charting process and pushes claims information to the billing staff automatically. The features offered by AdvancedMD are bundled in a fully integrated suite, allowing users to access data via the centrally managed AdvancedMD cloud.
AdvancedMD Billing Services Software - AdvancedBilling eRemittance payment entry
AdvancedMD Billing Services Software - AdvancedBilling scheduling
AdvancedMD Billing Services Software - AdvancedBilling eRemittance payment entry - thumbnail
AdvancedMD Billing Services Software - AdvancedBilling scheduling - thumbnail

AdvancedMD Billing Services pricing

AdvancedMD Billing Services does not have a free version.

Starting Price:
Not provided by vendor
Pricing Details:
Contact vendor for pricing information.
Free Version:
No
Free trial:
N/A

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AdvancedMD Billing Services Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4
5 reviews of 81 View all reviews
Yaima O. Yaima O.
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/5/2020

AdvancedMD EHR PM review

Excellent experience with Advanced MD. They take suggestions and ideas and implement some of them.

Pros

AdvancedMD is a system that you can trust to do your billing. We can bill, track claims, verify insurance coverage and post payments easily.

Cons

I feel that medications on the EHR side needs to improve and more billing reports.

Alternatives Considered

eClinicalWorks and Kareo Clinical

Reasons for Switching to AdvancedMD Billing Services

Pm side with ECW was not accurate and couldn't control Aging Report. Reports where not matching numbers and contacted support without resolution (I had one provider testing the software) Support for ECW is located in India and Advanced MD is US based. Support with ECW was not easy and very time consuming. Very hard to get anything resolved.
Tiffanie boeve B. Tiffanie boeve B.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 12/8/2019

Once your actually trained the product is great

Pros

It has a lot of really amazing features that really cut down on manual work.

Cons

Training. We hardly received any training and due to that have really struggled with using the software and wasted a lot of time. Once you know how to use it, it really is great but the training needs major improvement.

Alternatives Considered

Therabill

Reasons for Choosing AdvancedMD Billing Services

AMD bought out Nuemd so we had to make the switch. Overall I am very pleased with the upgrade once we get the full functionality of the software. We will be attending their seminar to really learn how to use it to the fullest. I am confident once we have gotten that level of training we will really love it much more than we do right now.

Switched From

NueMD

Reasons for Switching to AdvancedMD Billing Services

Price and functionality
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
2

1
Reviewed on 14/7/2021

NOT actually Mac compatible and they don't care that it's not even though advertised as such.

Terrible. Our trainer was great. Occasionally we will get a decent support person but overall this isn't really a very functional EHR and it does NOT work for Mac users no matter what their advertising says.

Pros

It's highly customizable which, if it worked well, would be amazing. The best part of this software for our practice is the ability (mostly) for patients to "self serve" when they need copies of their records. If it's all saved into a PDF properly and marked viewable and signed, then patients can print them from their portal page.

Cons

Despite their advertising it's not actually Mac compatible. Safari never worked for printing a variety of things including paper claims. They took 10 weeks to acknowledge this & they aren't fixing it. Now, as of June, Chrome for Mac users also won't print paper claims. Despite it being a VITAL part of running a practice for anyone submitting for auto or WC insurances, they don't seem to care. It's now been nearly 6 weeks since this was identified & they don't have any ETA for a fix & no indication they ever will. Not sure what we will have to do since this practice has a number of auto/WC patients where the electronic billing doesn't work well since they then deny having received the medical records needed to process claims. You cannot attach medical records to the electronic claims for AdvancedMD.

They also don't have enough support. It's now common to wait over 30 minutes to connect with a support professional if you call in the afternoon. Given how many things are glitchy and either don't work or stop working, this becomes a common practice of contacting support. When they have updates, the information in the carrier files has been known to just drop off & it has to be re-entered into the master files in order to submit claims.

Rock L. Rock L.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
2
Customer Support
5

5
Reviewed on 23/8/2019

Medical Billing

So many bells and whistles it can be overwhelming. It is not user friendly for Billing Companies.

Pros

Not much but it does have a lots of bells and whistles

Cons

As a Medical Billing Company it's not very user friendly. Since our clients do not use the scheduler it makes it more labor intensive for data entry. Too many clicks of a mouse to get the information entered.

Alternatives Considered

NueMD

Reasons for Switching to AdvancedMD Billing Services

Currently all but two of my clients use NueMd (Which AdvancedMd bought) I was unable to start a new account in Nuemd so I thought that the transition from NueMd to AdvancedMd would be a good idea. Currently it is not going to happen. NueMd is much more user friendly for Billing Companies.
Derek C. Derek C.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 25/6/2018

Overall a great medical in house billing software and insurance check

Cloud based in house billing, insurance eligibility checks on each patient that comes in and it can be set up to be run before patient ever walks through the door, easy back end work on denied claims, and reasonably priced availability to send out patient bills

Pros

Easy for new medical billers to learn, easy for established medical billers to learn, quality one on ones to learn, instruction videos are very helpful, customer/tech support does their job very well, only had system go down once in 2 years and it was very brief and emails were sent to inform of outage, can add features that fit your practice

Cons

sometimes on hold to get through to tech/customer service for an extended period (once you are through they answer all your questions and give you undivided attention, some desired features that should be included cost extra, changing some services that were once included to pay for each time.

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