--- description: Review of Cilio Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cilio | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [Cilio](/software/274947/customer-installations-online) # Cilio Canonical: https://www.softwareadvice.ie/software/274947/customer-installations-online Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/274947/customer-installations-online?page=2) > Customer Installations Online (CiO) is a field service management software from Cilio Technologies. It has all the tools a growing home services business needs, including order creation, appointment scheduling, route optimization, crew management, project closing and more. It offers the team a single place to view and manage all work from any source. CiO software is easy to get started and easy to use. Best of all, it’s configurable for users' specific business processes. Employees can rename and rearrange fields to capture the information as per business requirements. Users can even set up their own system buttons to complete multi-step processes with a single click. For example, with one click, users can complete all the tasks involved in assigning work, send notes to the installer, send a scheduling text to the customer, and set up an entry in QuickBooks application. CiO is used by contractors across segments, including flooring, doors and windows, roofing, appliance repair, garage door, fencing, countertops, plumbing and more. CiO can help users digitize businesses, reduce reliance on manual or paper-based processes and improve the efficiency of team members. For contractors who work with home improvement retailers, CiO offers direct integrations to retail portals for Lowe’s, Home Depot, Costco, Ikea, and others as well as online aggregators such as Handy Services and Installations Made Easy (IME). This means that the retail orders will flow directly into the CiO system, where users can manage and track all aspects of that work and provide real-time updates to your retail partners. CiO is trusted by contractors in every state and is priced affordably and competitively. > > Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 7 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Cilio Technologies - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Per User - **Pricing Details**: One-time setup cost includes 1/1 assistance, low monthly fee, no contract - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Contact Database - Customer Database - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) - [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software) - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4458 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews) 3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6973 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Ploomes CRM](https://www.softwareadvice.ie/software/449937/Ploomes) — 4.9/5 (423 reviews) ## Reviews ### "Great Company to use" — 5.0/5 > **Robert** | *8 February 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Great company to work with\!\!\! Their support staff is awesome and have really helped us streamline our business from billing to sch. I would recommend them to anyone wanting to get their construction business in line and keep everything in one place. They have a great staff West is one of the best in helping get you set up and being there for you when you need her. Also there is other support staff that are right there with her anytime I need anything or think of something they make it happen. I thank them for all that they do for John Evans Const and Design. > > **Cons**: Really have nothing negative to say\!\! They have always been there for us when we need them > > Great job. Great Support Staff ----- ### "Best Software around" — 5.0/5 > **Stacy** | *8 February 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Everything from the ease of use to scheduling, to work flow, to customer care, this software makes our job easier. They have someone available during work hours who can help me at any time I need. > > **Cons**: I use this in every aspect of my business and I really have not come across any cons. ----- ### "Great all around system to manage a large amount of orders and crews efficiently. Highly recommend\!" — 4.0/5 > **Nick** | *13 February 2022* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The ease of scheduling customers and storing all information and attachments related to a customer. The ability to utilize texting and automation around several different features. > > **Cons**: Not having an app that you can download from the app store. Having an easy to use app for the crews in the field would be very useful. > > Overall experience has been very good\! Great customer service and friendly people to work with\! ----- ### "Great software service" — 5.0/5 > **Nancy** | *8 February 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Easy to use software, very organized.... > > **Cons**: When IMS updates information it doesn't sync to Cilio, and sometimes notes doesn't send to IMS or send it twice. > > Very good experience. ----- ### "Scheduler that uses CILIO on daily basis" — 5.0/5 > **Brenda** | *9 February 2022* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Its easy to use. Friendly. have minor issues. > > **Cons**: I wish I have more access to Lowes software, sometimes customers ask questions regarding to their order and dont have much to go by... ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/274947/customer-installations-online?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/274947/customer-installations-online) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data