--- description: Review of Discovery Assistant Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Discovery Assistant | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Electronic Discovery Software](/directory/4517/ediscovery/software) > [Discovery Assistant](/software/274989/discovery-assistant) # Discovery Assistant Canonical: https://www.softwareadvice.ie/software/274989/discovery-assistant > Discovery Assistant is an on-premise electronic discovery tool that helps businesses capture, process and retrieve data from electronic documents. Professionals can capture documents using the optical character recognition (OCR) feature and import spreadsheets, emails and other files from various storage media. Discovery Assistant allows organizations to connect multiple documents via parent-child relationships and generate detailed reports. Managers can maintain audit trails and automatically convert the format of all documents to PDF or TIFF formats. Additionally, it lets users prevent duplication of files and retrieve specific files from the repository using the search functionality. Discovery Assistant helps users export documents into several legal case management applications including Relativity, Summation and more. The product is available on a one-time license and support is extended via phone or an inquiry form. > > Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 2 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ImageMAKER Development - **Location**: New Westminster, Canada - **Founded**: 1990 ## Commercial Context - **Starting Price**: CA$5,000.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Discovery Assistant offers a perpetual license for a one-time payment - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Audit Trail - Case Management - Commenting/Notes - Compliance Management - Document Classification - Document Storage - Full Text Extraction - Keyword Search - Metadata Extraction - Optical Character Recognition - Topic Clustering ## Support Options - 24/7 (Live rep) - Chat ## Category - [Electronic Discovery Software](https://www.softwareadvice.ie/directory/4517/ediscovery/software) ## Alternatives 1. [Everlaw](https://www.softwareadvice.ie/software/20195/everlaw) — 4.9/5 (87 reviews) 2. [Nextpoint](https://www.softwareadvice.ie/software/41155/nextpoint) — 4.4/5 (234 reviews) 3. [CloudNine](https://www.softwareadvice.ie/software/130270/cloudnine) — 4.8/5 (52 reviews) 4. [Lexbe eDiscovery Platform](https://www.softwareadvice.ie/software/140827/lexbe) — 4.6/5 (60 reviews) 5. [Relativity](https://www.softwareadvice.ie/software/152203/relativity) — 4.2/5 (57 reviews) ## Reviews ### "Litigation Project" — 4.0/5 > **Chris** | *29 July 2020* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: We used Discovery Assistant as a repository for a million or so government records. What impressed me was the ability to quickly search the database using keywords to find a specific record. You could literally pull a needle out of a haystack. This feature was required as turn-a-round times on requests were sometimes very short, I mean literally minutes. D/A gave us the ability to respond almost immediately. > > **Cons**: We had over 400 individual, smaller projects in D/A that had to be combined. In order to use the search feature efficiently this was the only option. Searching 400 separate small projects wasn't feasible. It took a good amount of time to combine projects and once they became large enough we encountered errors in the transfer process. We went from 400 down to 5. Made the searching for records very quick. FYI - make sure you get a good document OCR. Makes all the difference when you search. > > When I first started, I was presented with a database with 400 projects and a million records. I could only search the record metadata. All that work to scan and enter records was essentially for not, couldn't search fast enough and couldn't search the records OCR data. Presented this issue to \[SENSITIVE CONTENT HIDDEN\] and he went to work right away to address our concerns. Wrote a script to allow D/A to search document OCR and coached me on how to best combine projects. A complete lifesaver\! ----- ### "Great support" — 4.0/5 > **Darin** | *5 August 2020* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Discovery Assistant it a complex piece of software doing a complex set of tasks. It is extremely flexible and has been able to do nearly everything asked of it. What sets it apart is the product support we've received over the years. They're always a phone call or email away from direct help on any roadblock I've run into. > > **Cons**: Discovery Assistant takes a while to figure out, and many of the tools and features are hard to find or figure out. > > Discovery Assistant is valuable tool\! ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/274989/discovery-assistant) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data