--- description: Review of Salesforce Sales Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salesforce Sales Cloud | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/4267/revenue-management/software) > [Salesforce Sales Cloud](/software/2764/salesforce-sales-cloud) # Salesforce Sales Cloud Canonical: https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud Page: 1 / 754\ Next: [Next page](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud?page=2) > Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, marketing automation and contact management solutions. It assists businesses in overseeing customer accounts, monitoring sales leads, executing and assessing marketing efforts and offering post-sale support. The upgraded Salesforce Lightning Experience enhances the CRM capabilities of Sales Cloud, optimizing the sales cycle and enabling sales representatives to effortlessly generate leads, manage accounts, oversee campaign progress and compile reports. Integration with Salesforce for Outlook allows for seamless synchronization of contacts, calendars, emails and tasks across both platforms, ensuring uninterrupted business operations. Specifically designed for small businesses, Sales Cloud empowers companies to organize contacts, monitor sales activities, manage tasks and events, generate leads and assess performance metrics. Additionally, for larger organizations, the sales cloud enterprise edition enriches the platform with additional features such as call scripting, collaborative selling tools, comprehensive business workflow management, approval processes, custom application development, API integrations and more. The Salesforce CRM solution is available as a software-as-a-service (SaaS) offering, providing a comprehensive technology infrastructure that includes data management, security, workflow integration and user interface functionalities. Automated CRM updates, centralized data and smarter insights backed by the Salesforce Platform and Data Cloud represent a leap towards a data-driven sales strategy. Additionally, the integration of Sales Cloud with Tableau brings advanced analytics to the forefront, enhancing forecast accuracy, pipeline growth and revenue optimization.  Salesforce Sales Cloud underpins revenue growth through its integrated growth platform, encapsulating revenue lifecycle management, CPQ (configure, price, quote) and sales performance management. This integration connects product catalogs, pricing management, contracts and billing in one coherent system, facilitating sales across various channels. Additionally, the partner relationship management is also enhanced, easing the management of resellers, distributors, and other partners to drive channel sales and performance.  Salesforce Sales Cloud presents a sales solution that is adaptable to various business needs, offering total visibility into the sales pipeline. It enhances sales team productivity through built-in AI and sales engagement tools. Trusted AI, grounded in unified sales data, offers sales teams faster, smarter selling capabilities. Furthermore, sales engagement is baked directly into the CRM, allowing for accelerated sales cycles and more impactful buyer connections. Additionally, outcome-based enablement programs improve seller efficiency and productivity, ensuring sales teams operate at peak performance levels. Salesforce Sales Cloud includes Agentforce, comprising SDR (Sales Development Representative) and Sales Coach components. The autonomous agents are designed to scale sales teams effectively. Additionally, it focuses on building the pipeline by autonomously nurturing inbound leads around the clock and elevating sales performance by offering personalized coaching to sales representatives. > > Verdict: Rated **4.4/5** by 18812 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18812 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - "What If" Scenarios - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agent Management - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Assignment Management - Audience Targeting - Auto-Dialer - Automatic Call Distribution - Batch Processing - Bid Management - Budgeting/Forecasting ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.softwareadvice.ie/directory/4267/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.softwareadvice.ie/directory/4267/revenue-management/software) - [Revenue Recognition Software](https://www.softwareadvice.ie/directory/4493/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.softwareadvice.ie/directory/3341/revenue-cycle-management/software) - [Online CRM Software](https://www.softwareadvice.ie/directory/387/online-crm/software) - [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4491 reviews) 2. [HubSpot Sales Hub](https://www.softwareadvice.ie/software/21946/hubspot-sales-hub) — 4.5/5 (506 reviews) 3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (7003 reviews) 4. [Claritysoft CRM](https://www.softwareadvice.ie/software/9707/claritysoft) — 4.5/5 (256 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (627 reviews) ## Reviews ### "Salesforce sales cloud software good application" — 5.0/5 > **Ishwinder** | *17 September 2026* | Government Administration | Recommendation rating: 5.0/10 > > **Pros**: I like most about Salesforce sales cloud software application third party business and marketing tools. > > **Cons**: At least about Salesforce sales cloud software application custom pipeline stages, automated workflow. > > Overall experience with Salesforce sales cloud good custom pipeline stages, pipeline coaching, and automated customer follow-ups ----- ### "Powerful CRM for Organized Sales Management" — 5.0/5 > **Verified Reviewer** | *20 August 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The lead management and organized sales pipeline make it easy to track prospects and follow-ups efficiently. > > **Cons**: None actually. It has all ythe features that I needed to organized and manage our leads and follow ups. > > Overall, Salesforce Sales Cloud has been a reliable and powerful tool for organizing leads, managing the sales pipeline, and tracking follow-ups. ----- ### "Salesforce is a great sales tool" — 4.0/5 > **Sukesha** | *21 August 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: As a CRM tool it is helpful in keeping track of leads and their follow ups. I get all information at one place instead of accessing multiple files. > > **Cons**: I have been a long term user of sales force and not found any cons so far. It has been a good experience. > > It has been a good experience using Salesforce Sales Cloud, it has made client follow ups easy for me. ----- ### "An excellent Customer Relationship Management platform" — 5.0/5 > **Bruno** | *22 July 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: I used Salesforce as an IT Marketing Intern for Traveledex. It helped me to establish relationships with our company’s customers. The CRM software has many advantages for this purpose, but some minor disadvantages as well. Firstly, it offers centralised customer information, including contact details, communication history, and sales opportunities. I like this feature because it visually represents sales improvement opportunities. Indeed, Salesforce helps the whole sales team, including me, to prospect new customers, manage the leads, control the whole sales pipeline, and maintain relationships with existing partners. Moreover, it is possible to organise these leads in terms of websites, social media, and email marketing. > > **Cons**: However, since I am using this software, I noticed several disadvantages and limitations. Firstly, Salesforce might be expensive for some companies, especially small business owners or start-up organisations. Secondly, it is not easy to customise Salesforce according to the specific needs of the organisation. Indeed, this process requires professional assistance from specialists in the field of CRM software. Another disadvantage is that it might be challenging for new employees to learn how to use this software. Since Salesforce offers many functions and features, such companies usually provide training to new employees. This way, they teach them to work with data, navigate the software, use the dashboard, and employ visual tools and automation processes. Salesforce demands experienced and well-trained staff. Finally, the software requires a specialist who can control and maintain the system and monitor the security of the data. > > Overall, I had a positive experience using Salesforce software. Salesforce helped us to attract new clients from different industries. For this reason, I recommend this CRM program to every professional in the field of Sales and Marketing who wants to develop their business. ----- ### "Salesforce best review" — 5.0/5 > **darshan** | *23 August 2026* | Environmental Services | Recommendation rating: 7.0/10 > > **Pros**: Customization and Scalability: You can tailor nearly everything—from custom objects and stage fields to automated logic via Salesforce Flow—allowing it to bend to unique business requirements rather than forcing a rigid workflow. > > **Cons**: What I liked best: The sheer level of customization and visibility Salesforce Sales Cloud provides is unmatched. Being able to build tailored pipeline stages, set up complex automation through Flows, and view custom real-time dashboards gives leadership complete clarity on where deals stand. The AppExchange ecosystem is also a massive win, allowing us to connect almost any third-party marketing or service tool seamlessly. > > Overall, Salesforce Sales Cloud is a powerful and reliable engine that drastically improves sales pipeline visibility, workflow automation, and cross-team alignment. It excels as a single source of truth for growing sales organizations. However, the initial setup can be complex, and the total cost of ownership escalates quickly with scale. It is best suited for organizations willing to invest in dedicated administration to unlock its full value ----- Page: 1 / 754\ Next: [Next page](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data