Salesforce Sales Cloud

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle. With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more. The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.
Salesforce Sales Cloud Software - Salesforce dashboard
Salesforce Sales Cloud Software - Salesforce sales rep dashboard
Salesforce Sales Cloud Software - Salesforce team forecasting
Salesforce Sales Cloud Software - Salesforce opportunities/leads
Salesforce Sales Cloud Software - Salesforce mobile interface
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - Salesforce dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce sales rep dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce team forecasting - thumbnail
Salesforce Sales Cloud Software - Salesforce opportunities/leads - thumbnail
Salesforce Sales Cloud Software - Salesforce mobile interface - thumbnail

Salesforce Sales Cloud pricing

Salesforce Sales Cloud does not have a free version but does offer a free trial. Salesforce Sales Cloud paid version starts at US$25.00/month.

Starting Price:
US$25.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Salesforce Sales Cloud

Salesforce Sales Cloud Reviews

Feature rating

Value for Money
4.0
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 18,308 View all reviews
Paulo
Paulo
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/2/2024

Best tool for daily work

It's been almost 5 years using this app and I must say that I didn't know that you as a user have the possibility to do several things just with one tool. I have no words to describe how helpful this CRM is.

Pros

You have the chance to combine all in one platform with Sales Force. You can save client information, appointments, historical data, etc.

Cons

Maybe it's a little hard to understand all features but at the end it's worth it. It's such a great help to make our Labor days easier.

Danilo
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 26/3/2024

CRM for reak people, for real results

Eat siebel, SAP and every one at the breakfest!

Pros

User friendly
Trustable
Easy to catch earlier adopters
easy to customize dashboards

Cons

I used SF at pearson edutacation, I think could be itegrated with digital educational solutions

Verified Reviewer
  • Industry: Semiconductors
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
1

2
Reviewed on 28/3/2024

Inflexible platform with poor customer service

Maybe it is to preserve legacy users, but the way you go about creating custom fields, entering data, etc. is antiquated. It is like you are using a web-based platform from the 1990s!

Pros

It is an all-encompassing CRM platform. In addition, it has APIs to interface with many other systems.

Cons

It is highly inflexible if you want to modify the screens or reports. Customer service is just as inflexible. Even worse, the system lacks the ability to time stamp status. For example, if I want to pull a sales pipeline report as it stood a couple of months ago, I cannot do this. So unless a report was run in the past, you cannot see what progression has occurred since that time.

Ethan
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 9/2/2024

Great Product for Data Driven Users

Pros

Great organization of everything you could think of. Accounts, Contacts, Leads, Opportunities, Projects, Services you name it. Your whole company can operate out of salesforce.

Cons

Implementation and set up can behard if you do not know your processes very well.

Alternatives Considered

Buildertrend and HubSpot CRM

Reasons for Choosing Salesforce Sales Cloud

Limitations in both of those CRMs. Insightly was cross object reporting and RJR was setting up custom fields for an industry that organization is not familiar with.

Switched From

Insightly

Reasons for Switching to Salesforce Sales Cloud

All companys first make a Salesforce integration before any other CRM
Rachel
Rachel
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 3/3/2024

Salesforce Review

Pros

Salesforce is easy to navigate and is vastly considered a good platform to manage customers. It's easy to communicate with coworkers and keep records of customers. I also really love the salesforce trail trainings.

Cons

It can sometimes be confusing to pull reports and get the information you need.

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