--- description: Review of eRSP Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eRSP | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/3950/assisted-living/software) > [eRSP](/software/276586/ersp) # eRSP Canonical: https://www.softwareadvice.ie/software/276586/ersp Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/276586/ersp?page=2) > Home Care Software Built for the Way Agencies Actually Work eRSP is home care management software built to help agencies run smoother and deliver better care. Running a home care agency means juggling constantly changing schedules, compliance requirements, payroll deadlines, and the day-to-day needs of clients and caregivers—often across multiple disconnected systems. eRSP was built to change that. One Platform, Every Core Operation Our cloud-based platform brings scheduling, client and caregiver management, billing, payroll, and EVV together in one place, so your team spends less time on admin work and more time on care. Instead of switching between spreadsheets, standalone EVV tools, and separate billing software, your office staff can manage the entire caregiving lifecycle—from intake to invoicing—in a single system. Scheduling that adapts to last-minute changes and caregiver availability Client and caregiver management with all records, notes, and history in one profile Billing and payroll that stay in sync with hours actually worked and visits actually verified EVV that meets state and payer requirements without extra manual work Because these functions live in one platform rather than several, information doesn't get lost in translation between systems—hours worked flow directly into payroll, visit data flows directly into billing, and your team isn't stuck re-entering the same information twice. Built on Trust and Compliance eRSP is used by 2,000+ home care agencies nationwide and built with data security and compliance as a priority, so you can trust your information is protected while you focus on your clients. As regulations around EVV, data privacy, and reimbursement continue to shift, eRSP is designed to help agencies stay compliant without needing to become compliance experts themselves. A Platform That Grows With You We're continually improving eRSP to help agencies grow, cut costs, and stay ahead in a changing industry. Whether you're a small agency looking to reduce administrative overhead or a growing organization managing multiple locations and a larger caregiver workforce, eRSP is built to scale alongside your operations—not force you into a rigid system that only fits agencies of one size or stage. Ready to see what eRSP can do for your agency? Get in touch today. > > Verdict: Rated **4.2/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 99 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaleida Systems - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$200.00 - **Pricing model**: Other - **Pricing Details**: We will work with you to beat any price. Contact us today\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Calendar Sync - Cancellation Tracking - Care Plan Management - Caregiver Management - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal ## Integrations (28 total) - ADP GlobalView Payroll - ADP Workforce Now - Availity - CareAR - CareAcademy - CyberPay - DailyPay - Dynamics 365 - Dynamics 365 Customer Insights - Dynamics Billing - HHAeXchange - Kronoscope - Netchex - Netsmart Helper - Paychex Flex ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software) - [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software) - [Medical Scheduling Software](https://www.softwareadvice.ie/directory/18/patient-scheduling-software/software) - [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software) ## Alternatives 1. [GEOH](https://www.softwareadvice.ie/software/185626/geoh) — 4.9/5 (166 reviews) 2. [AxisCare](https://www.softwareadvice.ie/software/126808/axiscare) — 4.6/5 (729 reviews) 3. [ShiftCare](https://www.softwareadvice.ie/software/330693/shiftcare) — 4.6/5 (145 reviews) 4. [CareSmartz360](https://www.softwareadvice.ie/software/20460/caresmartz360) — 4.8/5 (189 reviews) 5. [InMyTeam](https://www.softwareadvice.ie/software/257114/inmyteam) — 4.6/5 (93 reviews) ## Reviews ### "Amazing Customer Service\!" — 5.0/5 > **Amy** | *21 September 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Product is easy to use\! The features all tie in with our daily operations in servicing our clients and scheduling our caregivers for their shifts. Streamlines our processes allowing us to focus more time on providing the best quality care for our clients and offering exceptional support for our caregivers. > > **Cons**: It would be great if there was a way that caregivers could upload images of their updated credentialing from the mobile app > > I wanted to take a moment to express my appreciation for the exceptional customer service we received from \[sensitive content hidden\] at ERSP earlier this afternoon. \[sensitive content hidden\] got us set up quickly with our updated company login information and appropriate user access. We are now able to use ERSP to its maximum capacity, allowing us to be time efficient while maintaining a high level of productivity day in and day out, as we service our clients. Thank you \[sensitive content hidden\] for making us feel valued as a customer and for guiding us through ERSP with exciting and updated login info\! ----- ### "The Best Home Care/Home Health Software Available\!" — 5.0/5 > **Rosa** | *4 March 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about the eRSP software is its user-friendly interface and comprehensive features. The software streamlines various aspects of home care management, making it easy to schedule appointments, manage patient records, and track caregiver activities. The intuitive design ensures that even those who are not tech-savvy can navigate the system with ease. Additionally, the software's ability to generate detailed reports and provide real-time updates enhances communication and coordination among caregivers, leading to improved patient care. > > **Cons**: I would like to see more integrations for employee trainings; However, the overall functionality and ease of use outweighs this minor drawback. > > The onboarding experience has been phenomenal. They move quickly on helping you get up and running. Their support department is quick to answer questions usually in less than an hour if you are emailing, and it's not emergent. They have a support person that meets with you via zoom to guide you through the various training steps, and answers my questions you may have. I have worked with other software in the past and eRSP is by far the best, from functionality, customization, features, and platform. ----- ### "Brian review" — 3.0/5 > **Brian** | *24 February 2025* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: We like the clear uncluttered layout of the interface. > > **Cons**: Lack of some useful functionality, such as being able to view all regions simultaneously, or expanding the entire weekly schedule of customers to view all tasks at once instead of just one customer schedule at a time. The client family connect portal needs more robust reporting capabilities, such as pulling an entire month or more of visit notes instead of one visit at a time. Customers have expressed frustration with this forcing me to continue downloading a month of visit notes and then sending them to customers. > > Our experience has been mostly good, we have been using it for about 9 years now so we are used to it though. The cyber security attack last year was frightening to say the least and an extremely severe inconvenience. As a result, we almost went with another provider, and may still do so because of the lack of some functionality listed above. ----- ### "Good, but needs more form customization." — 4.0/5 > **Hector** | *23 April 2025* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: I appreciate that there are continuous updating and improvements, making the app and website increasingly intuitive. > > **Cons**: The user interface is somewhat bland, but as it is evolving it is getting to be a slicker and smoother experience. Also, the form builder is somewhat limited and there is a charge to make custom forms not available on the form builder. > > We have been using eRSP for several years now, and it has only improved over time. ----- ### "The good and not so good of eRSP" — 5.0/5 > **Michael** | *25 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: 1. Scheduling is easy. 2. You can send texts and emails directly from the system. 3. Creating a new client plan is easy. 4. Calander and visit List is easy toest up, change and view. 5. It is easy to set up activities related to the care plan. 6. Custmer support is very good. > > **Cons**: 1. can not do every other wekend scheduling in the Plan. 2. Can not set up different activites for differnt shifts. 3. Text and email responses are not seperated from the initial email or text. > > We have used other software prior to eRSP and looked at other software while we were using eRSP but we have not found anything that does the job as well as eRSP for cost. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/276586/ersp?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/276586/ersp) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data