---
description: Review of Gentrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gentrack | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/4542/utility-billing/software) > [Gentrack](/software/278443/gentrack-cis)

# Gentrack

Canonical: https://www.softwareadvice.ie/software/278443/gentrack-cis

> Gentrack is a cloud-based solution designed specifically for energy and water utilities. It serves energy suppliers, water utilities, and energy networks aiming to streamline operations. 

The solution merges decades of utilities expertise with Salesforce's customer relationship management platform. It operates natively on Amazon Web Services, enabling quick prototyping and innovation. Gentrack's key features encompass pre-configured customer journeys based on industry standards, an integration layer, and additional business and data applications. The solution seeks to assist utilities in enhancing customer experiences, reducing costs, and creating new business models. Its cloud-based structure guarantees performance, security, scalability, and availability.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Gentrack
- **Founded**: 1981

## Commercial Context

- **Starting Price**: NZ$500,000.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, Australia, Austria, Belgium, Bulgaria, Cyprus, Denmark, Faroe Islands, Finland, Germany, Gibraltar, Greece, Greenland, Guernsey, Hong Kong SAR China, Hungary, Iceland, India, Malaysia, Netherlands and 10 more

## Features

- Activity Dashboard
- Billing & Invoicing
- Contact Database
- Customer Management
- For Electricity
- For Water
- Forecasting
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Usage Tracking/Analytics
- Work Order Management
- Workflow Management

## Integrations (1 total)

- Snowflake

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Utility Billing Software](https://www.softwareadvice.ie/directory/4542/utility-billing/software)

## Alternatives

1. [Submeter Billing](https://www.softwareadvice.ie/software/194506/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.softwareadvice.ie/software/438858/heartland-payment-system) — 4.3/5 (132 reviews)
3. [Rural Billing](https://www.softwareadvice.ie/software/55710/rural-billing) — 4.9/5 (60 reviews)
4. [ExpenseLogic](https://www.softwareadvice.ie/software/456026/ExpenseLogic) — 4.8/5 (31 reviews)
5. [Zego](https://www.softwareadvice.ie/software/239716/zego) — 4.5/5 (83 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/278443/gentrack-cis)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/utility-billing/gentrack-cis-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/278443/gentrack-cis> |
| en-GB | <https://www.softwareadvice.co.uk/software/278443/gentrack-cis> |
| en-IE | <https://www.softwareadvice.ie/software/278443/gentrack-cis> |
| en-NZ | <https://www.softwareadvice.co.nz/software/278443/gentrack-cis> |

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