---
description: Review of Skyware Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Skyware | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [Skyware](/software/2817/skyware)

# Skyware

Canonical: https://www.softwareadvice.ie/software/2817/skyware

> Skyware Guest Management is a cloud-based property management solution designed to serve properties of all types and sizes including hotels, enterprises, resorts, inns, motels and boutiques. Skyware can also be installed as an enterprise computer network server on site. 


Included in the core program is the online booking engine offering commission-free direct reservations through the property’s website. As an enterprise-based platform, Skyware utilizes Windows-based products and operates on an SQL database and a standard PC-system.


Skyware is available as a stand-alone front office/housekeeping system and offers a suite of integrated applications including central reservations, customer relationship management (CRM), maintenance management, outlet/restaurant point of sale, sales and catering, travel agent/wholesaler management and an activity/spa scheduler. 


Technical support is offered via phone and email and the support offices are based in Frederick, Maryland and Mexico.
> 
> Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Skyware Systems
- **Location**: Frederick, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing Details**: Contact Skyware Systems for pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Accounting
- Booking Notes
- Built-in Accounting
- CRM
- Catering Management
- Contact Management
- Customer Database
- Customer History
- Customer Support
- Customisable Reports
- Document Storage
- Extended Stay
- Front Desk Management
- GDS/OTA Integration
- Group Reservations
- Guest Experience Management
- Housekeeping Management
- Loyalty Program
- Maintenance Management

## Integrations (3 total)

- Microsoft Excel
- Microsoft Outlook
- Microsoft Word

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hotel Front Desk Software](https://www.softwareadvice.ie/directory/671/front-desk/software)

## Related Categories

- [Hotel Front Desk Software](https://www.softwareadvice.ie/directory/671/front-desk/software)
- [Resort Management Software](https://www.softwareadvice.ie/directory/582/resort/software)
- [Commercial Property Management Software](https://www.softwareadvice.ie/directory/133/commercial-real-estate-software/software)
- [Online Property Management Software](https://www.softwareadvice.ie/directory/151/web-based-property-management-software/software)
- [Property Management Apps Software](https://www.softwareadvice.ie/directory/1662/management-apps/software)

## Alternatives

1. [Cloudbeds](https://www.softwareadvice.ie/software/167761/cloudbeds) — 4.3/5 (337 reviews)
2. [WebRezPro](https://www.softwareadvice.ie/software/2818/webrezpro) — 4.6/5 (211 reviews)
3. [roommaster](https://www.softwareadvice.ie/software/3662/roommaster) — 4.3/5 (129 reviews)
4. [rezStream](https://www.softwareadvice.ie/software/410670/rezstream) — 4.7/5 (118 reviews)
5. [eviivo](https://www.softwareadvice.ie/software/321855/eviivo-suite) — 4.0/5 (393 reviews)

## Reviews

### "Skyware Review" — 4.0/5

> **Jim** | *16 September 2010*
> 
> **Pros**: User Friendly

Easy to learn the system

Price point is fair

Multiple options for in house or hosted on their servers

Company is very proactive in helping their customers

Good training and it can easily be done with the trainer remote (if you have internet access)

Ability to customize and build your own reports

Works with an Internet Browser

Multiple security groups (easy to implement)
> 
> **Cons**: Menu Items are hard to find at times (should be in alphabetical order)

Tabbing is not consistent (you do not always go to the next field)
> 
> The Skyware product is easy to use, learn, and teach others.  While there are a couple frustrating things such as non-alphabetized menus, and tabbing orders that are not sequential, these are minor issues and can be over come.

We have been very pleased with the ability of the system and were able to take a group of untrained employees new to the hotel industry and have them functional and working in a very short amount of time.

Skyware has outstanding customer service and they have felt much more like a partner than just another vendor.

I would highly recommend their software for both small independent hotels and large chains.

-----

### "Great for a new business" — 5.0/5

> **Govind** | *19 December 2016* | Hospitality | Recommendation rating: 10.0/10
> 
> **Cons**: Easy
> 
> I really enjoyed using this product because as a new hotel owner it really helped me keep track of all my reservation and it was great for the housekeepers.

-----

### "Nice but pricey" — 3.0/5

> **Sara** | *6 January 2017* | Real Estate
> 
> This software is nice and can make things easier and more organized.  However, everything has a fee associated with it and in the end the price of everything makes it not worth it for me.

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### "Easy to Learn and Use\!\!" — 5.0/5

> **Kreider** | *16 April 2015*
> 
> Our Company has been using Skyware for several years now and have it at both of our properties. Our front desk staff likes how simple it is to use and navigate through the system.  We have not experienced long down times in the past and look forward to continued business with Skyware.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/2817/skyware)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hotel-management/skyware-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/2817/skyware> |
| en-GB | <https://www.softwareadvice.co.uk/software/2817/skyware> |
| en-IE | <https://www.softwareadvice.ie/software/2817/skyware> |
| en-NZ | <https://www.softwareadvice.co.nz/software/2817/skyware> |

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