---
description: Review of Reputation & Directory Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Reputation & Directory Management | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [Reputation & Directory Management](/software/284363/reputation-and-directory-management)

# Reputation & Directory Management

Canonical: https://www.softwareadvice.ie/software/284363/reputation-and-directory-management

> Reputation \& Directory Management is a cloud based solution that helps businesses increase the quantity and quality of customer reviews by providing a user-friendly dashboard to request and respond to reviews, send automated emails to customers to thank them for their feedback, monitor review status and track performance by category.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: THE NALA
- **Location**: Ventura, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$129.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: $129/month after 14 day free trial
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Keyword Tracking
- Response Management
- Review Monitoring

## Support Options

- Chat

## Category

- [Reputation Management Software](https://www.softwareadvice.ie/directory/4509/reputation-management/software)

## Alternatives

1. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1204 reviews)
2. [rater8](https://www.softwareadvice.ie/software/313432/rater8) — 5.0/5 (182 reviews)
3. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (704 reviews)
4. [TrueReview](https://www.softwareadvice.ie/software/193489/truereview) — 5.0/5 (152 reviews)
5. [Experience.com](https://www.softwareadvice.ie/software/113604/xmp) — 4.7/5 (89 reviews)

## Reviews

### "Nala reputation managment" — 5.0/5

> **Verified Reviewer** | *12 December 2018* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Nala has been simple and straightforward to use. With in a week of directory management we moved to the first page of google. After trying a number of review services that didnt work at all we are getting reviews. Great service
> 
> **Cons**: A little glitchy at the start but we quickly worked through that.

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### "Excellent Service" — 5.0/5

> **Rick** | *2 August 2019* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: The depth and breath andreach of this product is beyond my expectations.
> 
> **Cons**: So far there have been no negative experiences with the service
> 
> As a new franchise, brand awareness is extremely important. This service has enabled us to dramatically increase our branding way ahead of our expectations.

-----

### "Review" — 5.0/5

> **Joe** | *5 October 2018* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Quick access to reviews and how they are delivered to us.
> 
> **Cons**: Hard to open in browser on a few occasions.
> 
> Good.  It was worth the time and money to optimize our directory.  It also helped to manage our reviews.

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### "Helpful Organization for Building my Brand" — 5.0/5

> **Joy** | *1 August 2019* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Getting my name out to many website browsers and keyword growth throughout the internet world.
> 
> **Cons**: No reminders of increased analytics growth
> 
> My website should get easier to find now that this company has organized my information and cleaned up the junk information.

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### "Easy to use, good results" — 5.0/5

> **Samantha** | *5 December 2018* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Software is easy to use and offers great customization options for text/verbiage.
> 
> **Cons**: Software can sometimes take a while to load when switching from tab to tab.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/284363/reputation-and-directory-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/reputation-management/reputation-and-directory-management-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/284363/reputation-and-directory-management> |
| en-GB | <https://www.softwareadvice.co.uk/software/284363/reputation-and-directory-management> |
| en-IE | <https://www.softwareadvice.ie/software/284363/reputation-and-directory-management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/284363/reputation-and-directory-management> |

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