About Pulseway

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud. Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities. Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications. Key Pulseway Features: - Monitoring and Management - Discovery and Deployment - Server Management and Monitoring - Automation like Never Before - Out-of-the-box OS & 3rd Party Patching - Unlimited Remote Control for macOS and Windows - Custom Reporting Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, Android and iOS-based devices. Pulseway is available on a monthly subscription basis that includes support via email, phone and product tutorials.
Pulseway Software - Real-time IT Monitoring and Management Software
Pulseway Software - Automatic Discovery and Deployment with Pulseway RMM
Pulseway Software - Powerful and Easy to Use Patch Management with OS&3rd Party Patch Policies
Pulseway Software - Custom Reporting with Complete and Detailed System Overview
Pulseway Software - IT Automation Engine with IT Issue Auto-Remediation Technology
Pulseway Software - IT Management and Monitoring from Any Device
Pulseway video
Pulseway Software - Real-time IT Monitoring and Management Software - thumbnail
Pulseway Software - Automatic Discovery and Deployment with Pulseway RMM - thumbnail
Pulseway Software - Powerful and Easy to Use Patch Management with OS&3rd Party Patch Policies - thumbnail
Pulseway Software - Custom Reporting with Complete and Detailed System Overview - thumbnail
Pulseway Software - IT Automation Engine with IT Issue Auto-Remediation Technology - thumbnail

Pulseway pricing

Pulseway has a free version and offers a free trial. Pulseway paid version starts at US$32.00/month.

Starting Price:
US$32.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Pulseway Reviews

Feature rating

Value for Money
4.7
Functionality
4.5
Ease of Use
4.7
Customer Support
4.7
5 reviews of 173 View all reviews
Ed
  • Industry: Staffing & Recruiting
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/7/2017

Pulseway is the absolute best monitoring solution out there!

Pros

I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.

Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.

Cons

I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.

Trenton
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
2

4
Reviewed on 27/12/2021

Product is solid, support can be hit-and-miss

Used the product for years on the Pro version, until I was forced into a non-optional upgrade to the Teams plan. The forced transition process could not have been more poorly planned on the part of Pulseway, and burned me bad enough that I migrated all of my endpoints to a different product. If you start out on the Teams plan perhaps you'll have a better result, just pray that they don't decide to forcibly change you to something new or different a few years down the line.

Pros

Custom scripts, cross-platform compatibility, custom alerts

Cons

Core Pulseway software is excellent and reliable. Some of the peripheral things are less than stellar. The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work.

Alternatives Considered

TeamViewer

Reasons for Switching to Pulseway

I initially chose Pulseway over the competition due to the attractive price point and features. I left Pulseway due to abysmal customer service, and forced upgrades on my account.
Kenny
  • Industry: Insurance
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

3
Reviewed on 23/5/2019

Pulseway

I've used several different systems like this and Pulseway's UI and functionality is top notch. As always for software there is room for improvement, but they have been working towards stable and useful additions to the software and I'm hopeful for the future. My Solution Specialist representative is great to work with and is always helpful!

Pros

Very nice improvements since version 6.0. The organization of the logins and systems is much nicer and easier to use since v.5. Also having the integration for antivirus and 3rd party patches is a very nice to have.

Cons

-Sometimes the service times out and disconnects from the server and the service will need to be restarted.
-Can't save or locate the webroot product id in pulseway. You have to login to the dashboard of webroot to get this.
-needs an at a glance note on each system to identify primary user of system.

Rob
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 1/7/2021

Pulseway - It just works !

Approaching a year now, very pleased that even my colleague can understand it.

Pros

Ease of installation and ability to get up to speed with agents and advanced features. The mobile App is simply brilliant.

Cons

More support needed for Linux based systems to centralise changes in the main console. At the minute this is manual and in Linux done via a config file. Would like the ability to modify all centrally.

Alternatives Considered

NinjaOne

Reasons for Switching to Pulseway

Ease of use, price, capability, big picture thinking.
Morné
  • Industry: Information Technology & Services
  • Review Source
Value for Money
0
Features
0
Ease of Use
0
Customer Support
0

5
Reviewed on 22/5/2015

Monitoring and Management - anytime, anywhere!

Having been in various IT related industries throughout my career I've used a variety of solutions similar to Pulseway.
None have made attending to any alerts or issues throughout the infrastructure this quick and easy.
Offering a single pane of glass for your entire infrastructure, you get the information you need, in a format that's efficient, and can attend to issues from your phone!

Yes you can install a SSH and RDP client on your phone and launch browsers, but every one of these methods wastes precious minutes as you scramble to open everything needed to attend to a critical issue.
With Pulseway, this is no longer any concern!

Pros

Most importantly - getting to work quicker. With direct integration with various services used throughout your environment, Pulseway offers immediate access to resolving issues, without the need to hop between different management interfaces, control panels or other systems.

Consistent interfaces throughout their applications, be it the web interface, Windows or mobile apps.

A passionate and amazing vendor - suggestions are taken seriously and these guys genuinely take to heart any feedback you give them.

Constant improvements - they are always working towards improving their product and adding new features.

Cons

Nothing of importance - my last point noted with the Pros is the passion shown by the vendor - this nullifies any real shortcoming because every criticism/suggestion I've had has not only been attended to, but are slated for release with future updates!

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