About Pulseway












Pulseway pricing
Pulseway has a free version and offers a free trial. Pulseway paid version starts at US$32.00/month.
Alternatives to Pulseway
Pulseway Reviews
Feature rating
- Industry: Staffing & Recruiting
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Pulseway is the absolute best monitoring solution out there!
Pros
I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.
Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.
Cons
I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Product is solid, support can be hit-and-miss
Used the product for years on the Pro version, until I was forced into a non-optional upgrade to the Teams plan. The forced transition process could not have been more poorly planned on the part of Pulseway, and burned me bad enough that I migrated all of my endpoints to a different product. If you start out on the Teams plan perhaps you'll have a better result, just pray that they don't decide to forcibly change you to something new or different a few years down the line.
Pros
Custom scripts, cross-platform compatibility, custom alerts
Cons
Core Pulseway software is excellent and reliable. Some of the peripheral things are less than stellar. The AV integration feels just a bit janky (Kaspersky in particular), and difficult to deploy custom whitelists and exclusions that work.
Alternatives Considered
TeamViewerReasons for Switching to Pulseway
I initially chose Pulseway over the competition due to the attractive price point and features. I left Pulseway due to abysmal customer service, and forced upgrades on my account.- Industry: Insurance
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Pulseway
I've used several different systems like this and Pulseway's UI and functionality is top notch. As always for software there is room for improvement, but they have been working towards stable and useful additions to the software and I'm hopeful for the future. My Solution Specialist representative is great to work with and is always helpful!
Pros
Very nice improvements since version 6.0. The organization of the logins and systems is much nicer and easier to use since v.5. Also having the integration for antivirus and 3rd party patches is a very nice to have.
Cons
-Sometimes the service times out and disconnects from the server and the service will need to be restarted.
-Can't save or locate the webroot product id in pulseway. You have to login to the dashboard of webroot to get this.
-needs an at a glance note on each system to identify primary user of system.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Pulseway - It just works !
Approaching a year now, very pleased that even my colleague can understand it.
Pros
Ease of installation and ability to get up to speed with agents and advanced features. The mobile App is simply brilliant.
Cons
More support needed for Linux based systems to centralise changes in the main console. At the minute this is manual and in Linux done via a config file. Would like the ability to modify all centrally.
Alternatives Considered
NinjaOneReasons for Switching to Pulseway
Ease of use, price, capability, big picture thinking.- Industry: Information Technology & Services
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Review Source
Monitoring and Management - anytime, anywhere!
Having been in various IT related industries throughout my career I've used a variety of solutions similar to Pulseway.
None have made attending to any alerts or issues throughout the infrastructure this quick and easy.
Offering a single pane of glass for your entire infrastructure, you get the information you need, in a format that's efficient, and can attend to issues from your phone!
Yes you can install a SSH and RDP client on your phone and launch browsers, but every one of these methods wastes precious minutes as you scramble to open everything needed to attend to a critical issue.
With Pulseway, this is no longer any concern!
Pros
Most importantly - getting to work quicker. With direct integration with various services used throughout your environment, Pulseway offers immediate access to resolving issues, without the need to hop between different management interfaces, control panels or other systems.
Consistent interfaces throughout their applications, be it the web interface, Windows or mobile apps.
A passionate and amazing vendor - suggestions are taken seriously and these guys genuinely take to heart any feedback you give them.
Constant improvements - they are always working towards improving their product and adding new features.
Cons
Nothing of importance - my last point noted with the Pros is the passion shown by the vendor - this nullifies any real shortcoming because every criticism/suggestion I've had has not only been attended to, but are slated for release with future updates!