About WhatsApp

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. WhatsApp is available as a free solution. Support is provided via an online help center.
WhatsApp Software - 1
WhatsApp Software - 2
WhatsApp video
WhatsApp Software - 1 - thumbnail
WhatsApp Software - 2 - thumbnail

WhatsApp pricing

WhatsApp has a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

Alternatives to WhatsApp

Business Hangouts

4.5 (85 Reviews)
Business Hangouts is a cloud-based video conferencing and collaboration solution that provides a platform to share...

Microsoft Project

4.4 (2005 Reviews)
Microsoft Project is a project management software designed for enterprises of all sizes. The tool includes project...

Zoom Events and Webinars

4.7 (6007 Reviews)
Zoom Webinars is great for single-session large broadcasts. The product is flexible giving you the ability to easily...

Bird

4.5 (154 Reviews)
MessageBird is a cloud-based SMS marketing platform designed to help businesses engage with customers across a variety...

WeTransfer

4.8 (2948 Reviews)
WeTransfer is a cloud-based file sharing tool that helps small to midsize businesses transfer files on a large scale....

Gmail

4.8 (12484 Reviews)
Gmail is a cloud-based solution that helps businesses streamline communication across the organization via emails. It...

Line2 Pro

3.6 (35 Reviews)
Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small...

TeamViewer Remote

4.6 (11503 Reviews)
TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other...

yellow.ai

4.5 (37 Reviews)
Yellow.ai is a leading provider of generative AI-powered customer service automation, dedicated to transforming how...

Signal AI

4.5 (22 Reviews)
Signal AI, the External Intelligence company, helps businesses make sense of the outside world. Using the Signal AI...

Zoom Workplace

4.6 (14136 Reviews)
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single...

Instagram

4.7 (4949 Reviews)
Instagram is a social media application that enables businesses to manage content, create and edit posts and monitor...

Meta for Business

4.4 (2351 Reviews)
Facebook for Business is a social media marketing solution that helps businesses promote products/services and connect...

WhatsApp Business API

4.7 (20 Reviews)
The WhatsApp Business API is a communication tool that allows businesses to connect with customers through the popular...

GoTo Meeting

4.4 (11642 Reviews)
An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo...

Browse WhatsApp Reviews

15,932 of 15,932 reviews
Sort by:
Aryan Priyansh
Aryan Priyansh
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/12/2024

Reliable and Convenient, but could Use More Customization

Pros

Easy-to-use interface, instant messaging, multimedia sharing, and end-to-end encryption.

Cons

Limited customization and dependency on phone number

Andisa
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/11/2024

Fantastic app to use

Easy to use fantastic product never go wrong with whatsapp

Pros

You can make phone calls video calls also the settings are improved

Cons

You can open business account to advertise everything on that account

Mohamed
  • Industry: Automotive
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 4/12/2024

I completely upset with WhatsApp

You are laughing at us like this. I was harmed because of the warning of the WhatsApp account number. I know that if someone has done something wrong before, the SIM card is warned and is not sold again.
Account number :[sensitive content hidden]

Cons

I am completely upset with WhatsApp. My number was blocked without any violation of your privacy. I bought this SIM card two weeks ago and did not violate it. I was blocked and lost all my data on WhatsApp. I am really upset with the poor service and I have nothing to do with the violations of the person who carried the SIM card before buying it

Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/9/2024

The best chat application

Excelent software and stable that is the go-to for chat. That is the reason among the features that help make this the most used chat application in the world.

Pros

Multiplatform - Android, IOS, desktop/laptop
Application and Web chat on desktop
Big group support for chats
Video and audio calls
Polls
attaching files
End to end encryption
temporary status
channels to follow different personal insterests
Contact businesses that use whatsapp for business without needed to download anything extra
Edit messages or delete then if sent no more than 15 minutes has passed
Crate difussion channels to communicate multiple groups
History of calls like normal phone app
Support for stickers and custom stickers, gifs
Open youtube videos while you chat
Forward messages to other chats
Tag people
Share screen on calls
Chat on desktop while the phone does not have internet connectivity (need to enable in options)

AI ASSISTANT (only phone)
Use Meta AI to get responses without switching apps
Use withing chats to get information for the people in the chat
No limits on generation of images or messages
Fast reponse and can be corrected the behavior

Cons

Somewhat a lot of memory used on the phone
no way to multiple delete chats
Sometimes the application sleeps while using phone data and no calls arrive

Ailton
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/11/2024

If common sense was software..

Useful software ,specially after and during covid19,both for a professional and personal use. Team and family metings became a thing of my every day now,I rarely use regular phone calls nd instead use the inetrnet and video calls .

Pros

Easy ,simple,no fuss,anyone can do it, literraly ,my dad does it ,my entire family does it and most of us are oldies .

Cons

THE constant warning by my phone that whtasapp is draining the battery.

Thilakshan
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
4

5
Reviewed on 25/11/2024

Spam or a scam

.

Pros

sage is a message that requests a group admin to review a message in a WhatsApp group chat. This feature can be used to request a review if a message is inappropriate, spam, or a scam.

Alternatives Considered

Google Forms

Reasons for Switching to WhatsApp

WhatsApp group chat. This feature can be used to request a review if a message is inappropriate, spam, or a scam.
LISSETTE
  • Industry: Translation & Localisation
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2024

My experience with WhatsApp

Good communication app to stay connected with family and close friends

Pros

The status feature in the app and customised chat background

Cons

I wish it had an offline option to disconnect whenever I want to

Shannon
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/12/2024

Great app to use for Communication

It's simple and easy to navigate through whether it's through message, phone calls or video calls

Pros

Whatsapp is easy to use and all my messages are encrypted

Cons

I have no bug bearers on whatsapp to be honest

Verified Reviewer
  • Industry: Pharmaceuticals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 2/1/2025

Best App for Chat and Video calling

Overall a very useful application to stay connected with closed ones. Finding messages in chat is also easy and app gets updated to latest features quite often

Pros

Convenient and easy to use. Best app for chatting, as well as video calling. Can be installed on Android as well as IOS. Interface is good and user-friendly

Cons

The low quality of Photo sharing in messages.

Mariel
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2024

EASY COMMUNICATION MUST HAVE!

I loved the ability to communicate to many in one

Pros

I love the ability to create business groups with many individuals

Cons

I do believe it would be better if the number didnt have to be the same as your actual phone number

Stephen
Stephen
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 2/5/2024

A simply incredible messaging app

My experience with WhatsApp has been simply amazing. It has an intuit interface and wide range of features that include reliability and security. I have been using WhatsApp for about 7 years now and it has really helped me to stay connected. To be honest, for me it's the best tool for sending messages and sharing photos or videos among other incredible features in the app.

Pros

I like its reliability, it ensures my messages are delivered even in places with bad network. The status feature, ability to edit messages are other great things I really love. The best feature I love about WhatsApp is the ability to back up chats and groups to the cloud storage which I think is essential when I want to change my phone.

Cons

There's not too much wrong with WhatsApp though I would like to be able to edit status posts after I've sent it and also for groups to have it's own menu bar so as to separate it from my chats. Other than that, I'm completely happy with WhatsApp's incredible features.

Ishark
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 26/7/2024

Good product for personal and business use.

Pros

The interface is user-friendly on both desktop and phone, making it easy to use for both personal and business purposes. Pretty quick to respond to messages and a good option for small companies looking for free communication options with clients and/or international individuals. If you have no other options in your company for this purpose, this is a good option for people who are overseas and lack a phone option to call.

Cons

Sometimes the video call glitches even when you have a stable network but it's good

Alternatives Considered

WhatsApp Business API

Reasons for Switching to WhatsApp

WhatsApp is simple and easy to use and has friendly interface.
Tushar
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 16/6/2024

Honest Whatsapp review

Best experiance after the era ends of sms
Whatsapp is way better then other apps

Pros

Live chatting
Good notification features
We can use 2 whatsapp in one phone
Video quality is good

Cons

Sometimes error occur while chatting
We cant see blue ticks of others
Online notifcation if we off still sometime it shows to others

Please increase payment option to more then 2k 1st time

Neeraj
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 5/11/2024

WhatsApp is a reliable messaging app offering free texts, voice, and video calls

WhatsApp is a reliable messaging app offering free texts, voice, and good

Pros

WhatsApp is a reliable messaging app offering free texts, voice, and video calls with end-to-end encryption. It supports multimedia sharing, group chats, and works across devices. While its interface is simple, some may find newer features overwhelming, and privacy concerns persist due to Meta's data practices. Overall, it's a great choice for staying connected.

Cons

WhatsApp is a reliable messaging app offering free texts, voice, and video calls with end-to-end encryption. It supports multimedia sharing, group chats, and works across devices. While its interface is simple,

Manohar
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/8/2024

"Reliable Communication with Room for Improvement"

My overall experience with WhatsApp has been positive. It's a highly effective and reliable communication tool that integrates seamlessly into daily life. The app's simplicity makes it easy to use, whether you're sending a quick text, sharing photos and videos, or having a long-distance voice or video call. The security features, like end-to-end encryption, provide peace of mind, knowing that conversations are private.

However, there are some areas where it could improve, such as offering more flexible options for managing contacts and notifications, and perhaps reducing its dependency on a single phone number. Despite these minor drawbacks, WhatsApp remains a go-to app for staying connected with friends, family, and colleagues around the world.

Pros

What I find appealing about WhatsApp is its simplicity and user-friendly design. The app makes it easy to communicate with others through text, voice, or video, and it offers end-to-end encryption, which ensures that conversations remain private. Features like group chats, media sharing, and the ability to send voice messages add to its functionality. Plus, it’s accessible across various devices and platforms, making it convenient for staying connected with people worldwide.

Cons

What I find less appealing about WhatsApp is its heavy reliance on a phone number for account creation and use, which can be limiting for those who prefer to keep their number private or use multiple devices. Additionally, the constant need for internet connectivity can be a drawback in areas with poor coverage. The app's backup and data management system could also be more user-friendly, as restoring chats can sometimes be cumbersome. Lastly, the sheer volume of notifications, especially from group chats, can become overwhelming without proper management.

Rahul
Rahul
  • Industry: Dairy
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 25/5/2024

WhatsApp review pros. and cons.

I've used Whatsapp almost exclusively for both personal and professional communication since it first appeared. Every day, I talk to my family, friends, and coworkers. It is an easy-to-use, affordable device. You can block anybody you don't want to communicate with, as well as anybody you don't want to communicate with. And also end-to-end encryption, which ensures that all messages, calls, photos, and videos shared on the platform are secure and private.

Pros

The app is easy to use in any place, they have the basic functions, and is a good app for be in contact with other person, the calls have good quality of video and audio, the form that you can share documents and multimedia is easy and great. And it also provided with the status where you can display and advertise products or services to your friends.The application is really stable, and I've never had a device crash while using it, even after a lengthy video call session with someone

Cons

WhatsApp is sometimes boring due to the fact that it's just status viewing and chatting one can do to be entertained. There are no news feeds on the latest things that are happening around the world etc At times, there are constant interruptions when videoing or calling which perhaps maybe due to network but it's very disturbing when it happens. Lastly, I don't like the fact that when I want to recover backed up messages, I don't recover everything. I lose important messages because of this

Kerileng
Kerileng
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/9/2024

BEST TEXTING & MESSAGING SOFTWARE

WhatsApp is great because I send different types of files(MP4, MKV, RAR, ZIPS etc) to anyone in the world at any time.

Pros

I send & receive texts faster & no service delays.

Cons

WhatsApp doesn't run for datafree, you need original Data to run WhatsApp

Lucky
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/5/2024

What's App

Audits of WhatsApp. WhatsApp actually brings a ton to the table, the most famous informing administration has extraordinary sound and video quality for calls, simple connection offering capabilities and combination to other applications like Instagram

Pros

What I like the most in WhatsApp is that we can contact people whether or not they are far away, I live distant from my family because of my examinations so this application lets me handily associated with them and this is furthermore helpful for everyday correspondences in work and with your relatives, for nothing

Cons

Terrible document the board framework It doesn't have an independent framework who permits the client to at the same time deal with the record from various gadgets. There are numerous valuable highlights found on various applications that can't be found on WhatsApp, for example, communicating, making surveys, documents auto erase capacities, among

Diloji
Diloji
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/9/2024

Best version of chatting platforms

I like this very much comparing other messaging platforms. It is easy to use. Anyone can use this app very easily. However the deleted message notification showing the next person is not likely. Recent days updates are very good. I loved the status bar

Pros

Easy to use
Best choice for daily communication
Cost effective
User friendly

Cons

Whatspp Group can only connect limited number of peoples

mohamed
  • Industry: Architecture & Planning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/7/2024

whatsApp review

WhatsApp is a best communication based app praised for its ease of use, extraordinary features, and end to end encryption. It's a staple for global communication, though privacy concerns and occasional service issues are noted.

Pros

free to use, user friendly interface, end to end encryption, calls with multi person at time, status and stickers options

Cons

WhatsApp needs an internet which can be a limitation in areas with bad or poor connectivity.

WhatsApp can consume a large amount of storage spaces especially if whatsapp users receive or send a huge number of files.

Ramadan
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/8/2024

I highly recommend using this wonderful application

My experience began with this application approximately 10 years ago or more, and it is one of my most favorite applications because I communicate with everyone through it, and also in my work I communicate with customers through WhatsApp. There is a new feature, which is the channels, through which many people use it in their business to display their products in these channels, which are It is also very safe and has high privacy

Pros

It is a very secure site for communication and has many features and secure voice and video calls

Cons

No, there are no negatives that I encountered in using this wonderful application

Abdallah
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 3/7/2024

Morocco fans

It is a fun application. I advise everyone to download it. It is considered the official support in cases where you do not have a financial balance on your phone. It is enough to be in front of the nearest Wi-Fi network and you will make any important call you want. One of its disadvantages is that the person you are talking to must also be a Wi-Fi user or have one. Money balance on his phone

Pros

The thing I liked most about the WhatsApp application is that I can use it if I do not have enough money. You can also write to your friends and send a voice mail, in addition to making voice and video calls with more than one person, as well as sending files and pictures to loved ones. It is a beautiful application.

Cons

The thing I liked the least about WhatsApp is when the feature of creating a group is activated, especially if it is a study group, the number is limited, so I ask the administration of this application to delete the feature of specifying the maximum number that the group can hold.

Verified Reviewer
  • Industry: Alternative Dispute Resolution
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 8/7/2024

It provides ease to Use for their customers.

WhatsApp remains a top choice for messaging due to its ease of use. Its end-to-end encryption and its new feature of maling payment through whatsapp only helped me a lot and it made my work easy and I can make payment to anyone throught whatsapp UPI only instead of going to another app and maling payment.

Pros

There are many functions which I like about whatsapp. Once My Boss share me file on whatsapp and i was not able to share on mail at that time whatsapp web helped me to open that file on my PC without any trouble.

Cons

As I am part time digital marketer and I have a te of mpre tham 300 people with whom I work for that I need one platform where we can create single group and connect and have communication together but whatsapp only allows to add 256 people in one group due to which I am forced to create multiple groups..

GANGAMPALLI
GANGAMPALLI
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/3/2024

Whatsapp Review

Extraordinary tool in day to day life and suggested to use it as it connects people easily

Pros

Easy communication
Regular connection with people
Privacy settings
Video calling facility
file sharing feature

Cons

Misuse of software because of low security

Marilia
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 1/9/2024

It is a very good application to use due to its practicality.

Overall it's a very good app! I recommend it.

Pros

It is a very fast and practical means of communication, greatly facilitating communication between people.

Cons

And an application that could have more security.

Paras
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/8/2024

WhatsApp - Instant Messages and Calls

The App works smoothly without any lagging. The messages are sent and received instantly without any delay except that there is slight delay in Voice and Video Calls. Making Payments on WhatsApp using UPI is not that good as per transaction limit is INR2000.

Pros

I like the instant messaging service. The receiver receives the message within less than a second. Also, we can share different files or documents in variety of formats. The new feature of creating our own avatar is also awesome. Privacy is given priority in WhatsApp by end-to-end encryption. Its good to have option of whether you want to keep your Read Receipts On or Off. Manage Storage option eases ones efforts to manage the device storage as some of the large unwanted files can be deleted easily without even searching them in each chat. The large files are categorized separately in Manage Storage.

Cons

The audio calls quality is not that good. I hear the voice of the person with whom I'm speaking after approximately 1 second. Means the voice takes about 1 second delay to hear. Same goes with the Video Calls. When clicking on any WhatsApp channel which I don't follow, it takes about 2-3 seconds to load and then it opens. The documents received in WhatsApp for iOS doesn't gets stored in the iPhone's Files. You can only open it through WhatsApp only. Read Receipts are always On for Group Chat. The UPI payment limit on WhatsApp is INR2000. Because of this, I prefer using another payments app for making payments.

Pronay
  • Industry: Management Consulting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2024

That's my Review

WhatsApp is an very essential app for me, and I use it daily to communicate with friends,family and work . I love its simplicity, speed, and reliability. The end-to-end encryption ensures my conversations are secure and private. I appreciate the intuitive interface, group chat features, and file-sharing capabilities. The app is constantly evolving, with new features like video calls, stickers, and reactions making it more engaging. Whatsapp has become an helpful tool for me..
Overall my experience is really good

Pros

I've been enjoying using WhatsApp and haven't encountered any big issues. However when I send a message and quickly scroll down, I sometimes receive two identical incomplete responses from the Al. This seems to be a display issue, and I hope it can be fixed in a future update. Despite this, I'm giving WhatsApp a 5-star rating because it has been incredibly helpful and I appreciate the developers' hard work.
And the meta AI, that's really very helpful and shortcut to search anything

Cons

There is a issue, I'm facing an issue where WhatsApp audio messages automatically switch from the external speaker to the call speaker, and the proximity sensor turns off the screen as if it's a voice call, disrupting the listening experience. I've tried restarting the phone, i think it has to enhance control!

Etape
Etape
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 10/9/2024

My WhatsApp Review

My overall experience with this software has been so great and would never stop from using it , as its cheap and easy to use.

Pros

what I really like about is the freedom and flexibility I have with my communication. That's to say if have to switch from texting to voice and to video call, I can do that in just a click . That's just so amazing. I can also send files no matter the format with so much ease. This software is so amazing.

Cons

Now without internet connection you can't use this software and can't make offline messages. So, you have to have internet connection in other to use this software. As such in area with no internet signal you cannot use the software.

James
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/6/2024

WhatsApp: Seamless, Secure, and Instant Communication

My overall experience with WhatsApp has been positive; it's reliable for both personal and business communication, and I would recommend it for its efficiency and versatility.

Pros

Real-time messaging, end-to-end encryption, multimedia sharing, and global connectivity enhance both personal and professional communication.

Cons

The occasional disruption makes it easy to create a high volume of threads. This could be reduced, and IMO, a free paywall could be embedded, which could offer advice on needing another group.

Ijaz
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 5/7/2024

Efficient and secure but need improvement

Overall, my experience with WhatsApp has been positive. The app is best choice for daily communication, offering clear voice and video call quality. The security features, such as end-to-end encryption, provide peace of mind. However, small improvements in customization and media-sharing functionalities could make the app even better. WhatsApp is a solid choice for staying connected with family and friends.

Pros

The feature I liked most about Whats App is its user-friendly interface. The chat function is seamless, allowing for smooth conversations without lag.

Cons

One area where WHATSUP could improve is the customization options for themes and chat backgrounds.

Also glitches in the media-sharing feature frustrating, mainly when trying to send larger files.

  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/11/2024

A Two-Sided Sword in Contemporary Communication

WhatsApp has transformed communication on a worldwide scale by providing an easy-to-use platform. Text-based communication in real time with both individuals and groups. Superior video and audio calls that cut across geographic boundaries. Smooth exchange of documents, videos, and images.

Pros

Because WhatsApp is free to download and use, a large number of people can utilize it. Many people are able to use WhatsApp because it is free to download and use. You can exchange images and movies, make audio and video calls, and send text messages. To stay in touch, family, friends, or business teams can easily create groups.

Cons

WhatsApp media and chats might consume a significant amount of your device's storage space. Constant notifications and pointless discussions can overload large group chats.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/8/2024

Good and Best Chatting App

It's one of the most user-friendly apps I use
Audio calls and video calls can be done without any problem
Always Need It

Pros

I'm glad you're enjoying the new features that have been introduced, especially the ability to change the background during a video call.

Cons

It has features that everyone can use.
Status can now be set to 1minutes

Dipti
  • Industry: Alternative Dispute Resolution
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/5/2024

WhatsApp review

From last 6 years I am using WhatsApp in that many new features are available and updates that is so good & helpful for us.whatsapp is help for connecting with people, friends & family.

Pros

In WhatsApp I like video call option that is most useful for people how's have long distance and can't meet each other or also communication is very easy via WhatsApp. For me it is very convenient option apart from other sources and also it is user friendly.

Cons

In WhatsApp some scammers are get our number and message for fake work or other this message was sent us without allowing us.

Derekjr
Derekjr
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/2/2024

Connect with love ones easily using whatsapp

WhatsApp offers global connectivity, seamless messaging, secure communication, and easy media sharing, enhancing overall communication experience.

Pros

I love whatsapp so much coz it is widely used around the world. Offers text, voice, and video messaging.

Cons

Less customization compared to some alternatives. Requires a stable internet connection. Limits on file size for media sharing.

Lilian Liz
Lilian Liz
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/1/2025

The most agile connection with people in the world.

It's great, I can quickly make calls, video calls with people on the other side of the world. Unlimited chatting, sharing.

Pros

The speed of message delivery means you can communicate with anyone from anywhere with just their phone number. Furthermore, you can share your daily life through it. Block option for unwanted numbers. Make calls using internet only.

Cons

When you're without internet, you can't make calls, chat, share, anything.

Vishal
Vishal
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 2/5/2024

People living far from their family find it useful

My experience with WhatsApp is very positive and I would like to recommend it to my friends and family to connect with them whenever I want via video calls or instantly via chat.

Pros

What I like the most in WhatsApp is that we can contact individuals regardless of whether they are far away, I live far from my family due to my studies so this app lets me easily connected to them and this is additionally useful for day to day correspondences in work and with your family members, free of charge.

Cons

I sometimes does not like video call quality and call quality. I don't know whether it's my broadband or WhatsApp.

Manmadharaj
Manmadharaj
  • Industry: Pharmaceuticals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/5/2024

WhatsApp - choose your own style

WhatsApp conversation is incredibly secure and efficient. Pictures, Videos, documents, music files, audio notes, location, and contacts may all be quickly & easily shared.
Overall it is amazing!!!

Pros

WhatsApp is a simple and user friendly messaging application.
This App keeps updating its features very frequently and it is very interesting and unique. That goes very well with the trend like updating the smileys, emojis, stickers, etc..
Gives the outmost preference for the data security and data privacy by enabling the End-to-end encryption by default
One of the best apps for video calling and at time we use this to make a voice calls too.

Cons

I don't have a high regards on the broadcast function as the broadcast capability is utilized for unsolicited advertising
WhatsApp will compress and downgrade the picture quality that we send to others. Yes, HD option is there but we are left with no option to send it in the original quality

Esther
Esther
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
4
Customer Support
1

4
Reviewed on 6/9/2024

Awesomely good

I would say great.. I tend to interact more with people. Most especially creating a group with your family members even when you are apart,you can still communicate.

Pros

I like the fact that my privacy is respected . I can literally turn on /off my read receipt.. I could view messages I don't really want to reply and the sender not knowing.
Whatsapp protects your privacy.
Also you could activate the send a message to join a group and not just finding yourself in different groups.

Cons

I noticed that taking pictures through WhatsApp reduces your picture quality .

Mohd
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/5/2024

Mohd Kaif Review on WhatsApp

Pros

Firstly I want to thank to the creator of WhatsApp , because this app make my life easily and little comfortable in some critical condition , I am using WhatsApp daily ,to chat with my frends and family and in a groups . And the new feature of WhatsApp called Channels is a very revolutionary feature by WhatsApp , though this feature I am able to see the thought's of a political leader and to see the news without any restriction. I also like the feature of sharing files, and Documents

Cons

I dislike the feature that I am not able to post text status updates and that the new status update only allows to share photos , videos , and gifs.

Inaz
  • Industry: Research
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

4
Reviewed on 27/7/2024

Unpacking WhatsApp: Benefits and Areas for Improvements

Pros

WhatsApp's accessibility and ease of use are among its most valued characteristics. Through text, audio, or video calls, the app's user-friendly layout makes communication easier. Its end-to-end encryption further guarantees a high degree of security and privacy for talks. Its utility is further enhanced by the ease with which multimedia information, including as images and videos, may be shared and by the presence of features like group conversations and status updates.

Cons

The file size restriction for media sharing can be inconvenient, and the platform lacks some advanced features found in other messaging apps. Additionally, it can be challenging to access all messages from a specific user within a group chat, which can be problematic for those needing to analyze or understand conversations comprehensively. A feature that aggregates all messages from a particular user in a group would enhance usability for research and analysis purposes.

Mohamed
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 5/7/2024

Best familiar and easy usages

It is convenient and reliable. WhatsApp is is used worldwide, and it is easy to communicated with people near and far. I have no idea what my life would be without WhatsApp. It is my number one means of communication, with friends, family, and customers

Pros

WhatsApp still has a lot to offer, the most popular messaging service has great audio and video quality for calls, easy link sharing functions and integration with other apps like Instagram. This app is perfect for Businesses. For me it has saved Alot of time to provide good customer care for my clients

Cons

What I do dislike about the software are only because of features I've been enjoying in similar apps: -Whatsapp has very (very) limited storage management on top of taking up too much space, why does a messaging app has to take away 1.6Gb of my storage?

Verified Reviewer
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 17/8/2024

Review on Group Chat using WhatsApp

Sometimes I feel to receive too many messages from the group chat. The only thing I can do is turn off the notifications. However, overall, I am quite pleased with having instant communication at work, as it is very helpful when I need quick attention. Also, it is easy to use as well.

Pros

At work, we use WhatsApp for group communication. Since messages are shared instantly, it is really helpful when we need assistance from different party while working from our own locations.

Cons

Someone I do not know messages me on WhatsApp, and the only thing I can do is block them.

juan
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 27/9/2024

whasaaaaappp

really good, I ve use it for a long time, and now I migth switch to the business option since I m starting a business of my own

Pros

the newest update allows you check if a group somebody is adding you to, is of your interests.or not

Cons

there are not a big variety of backgrounds and themes to choose

Yohane
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/6/2024

Fantabulous review

Good and very useful app in human life. I use it every day to communicate with my friends, family members and workmates.

Pros

Simple and very friendly interface to the user. An awesome and exceptional app, quick and on time chats delivery

Cons

It is difficult to share large files which are greater than 2 GB. Once you set My last seen "Nobody" you won't other last seen. Also when you join chatting groups, you won't see previous posts.

Lidiane
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
1

5
Reviewed on 13/2/2024

An important tool for me

Overall, it's a very important tool. I don't have to waste time on calls and I have more freedom in my communication with clients, suppliers, partners and friends. What's more, I can manage my demands all by read and unread messages and keep track of communication flows.

Pros

I like the on-demand communication feature and the possibility of video conferencing with one or more people, opening up many possibilities in the area of communication for my business and customer service, friends, family and partners.

Cons

Not being able to disseminate an agenda or a communication between people that exceeds the amount allowed by WhatsApp. At election time, this reduction becomes even more evident.

mayank
mayank
  • Industry: Cosmetics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 5/9/2024

whatsapp usesful or not??

Overall experience with whatsapp is good it is very good app for daily and professional use but beside their good things there are many region which require a lot amount of work

Pros

It provides end-to-end encryption for all messages and calls this is a major plus for privacy and security . it also provide cross-platform support it is completely free to use . it provide many feature like video call, group call .

Cons

Data Usage
as whatsApp is also owned by meta it has some privacy related issue
It does not have any Built-in Integration with other apps
There is many spam message

Ashkenaz
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/9/2024

Great app that deserves to be the leading online messenger

Greate, an app you feel easy to use and enough to datisfy you and make you even not use or think of other alternative apps

Pros

Greaty user interface, whatsapp seem promising when it comes to security as it uses end to end encryption.
Whatsapp is constantly updated keeping it more up-to-date and
include new and fun features,
We now have great features like Channels helping us connected with brand and people we love,

New features and update like being able to edit a sent text is great and even aditive

Cons

What i liked least was about deleting the message or text and then notifying the onther person, i wish it could have more private like i delete and the other person doesn't notice or get notified.

Whatsapp haven't allowed much the user to customize the look and feel, its limited, it should've been more editable, the color, themes,looks and fonts

Rudi
Rudi
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/6/2024

With WhatsApp, communication is smooth!!!

Amazing!!!, since I use WhatsApp, all my communication needs can be met, I can send text messages to friends, and I can also make video calls, this makes me happy, and I can see directly the person I am talking to. Apart from that, WhatsApp also sends picture messages, documents, and voice messages in real-time and has many other advantages, finally, I say "WhatsApp" is the best application for communication. good luck

Pros

Complete features:
Send text messages, video calls, voice calls, voice messages, share multimedia, create chat groups, send messages to many people, share the latest status, and connect to computer devices via the internet (WhatsApp web). Easy to use, can share location, and so on.

Cons

1. Dependence on internet connection
2. Requires large device memory

Ronaldo
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 10/3/2024

Practical, fast and secure application.

I use WhatsApp personally and professionally.
I absolutely approve of the app, things like sharing location for a set amount of time is VERY COOL. Forming groups for productivity at work, sending/receiving payment, is pretty cool. But you are harassed when creating groups. There are groups that I don't even know and I get added to. You need to make a choice to avoid being placed in groups

Pros

What I liked most: low price, ease of use, ease of backup, pleasant interface, ease of use using only Wi-Fe when not 5G signal.

Cons

There should be a way to prevent anyone from being able to put other people in a group. When the contact is blocked, it is not possible to group another person, but when the contact is not blocked, it is possible to add anyone to a GROUP. You need to find a way to stop this.

Alternatives Considered

Telegram

Reasons for Switching to WhatsApp

Ease of use only with Wi-Fi, very practical for professional use, tools for personal use such as sharing location help a lot, sending/receiving payment helps too.
Zeeshan
Zeeshan
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/2/2024

Whats app in our life

Is all a wonderful experience and I cannot share WhatsApp in my words I don't have words because it hase became part of my life

Pros

Most hing I like about WhatsApp is that I had became my life because it helps me everywhere my life my business my earnings it has helped me more in pandemic in lockdown when all world was closed my WhatsApp and my earnings was continued my customers were connected by me only with whatsapp I have many customers till now whom I didn't see in my life but they work with me only because of WhatsApp thanks alot WhatsApp

Cons

By the way it's very hard to dislike WhatsApp but I want to suggest something and that is if a web link connect to the WhatsApp it would be more perfect because when we are on WhatsApp and we want to share something on Google so we have to go through chrome and then come back to WhatsApp
If I get a chrome link or a web link in the WhatsApp it would be more convenient for me it's only just my opinion

15,932 reviews

Related categories