About Dynamics 365
Dynamics 365 pricing
Dynamics 365 does not have a free version but does offer a free trial. Dynamics 365 paid version starts at US$50.00/month.
Dynamics 365 Reviews
Feature rating
- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Dynamics 365 solve so many purposes
Overall dynamics 365 is good tool for project management and control.
Pros
Our organisation using dynamics 365 from last 3 year and I find it very useful as earlier we have different username and password for different applications but now after this everything is linked to 365 and the same login details works .
Cons
I I did not find anything which causes trouble to me.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Best integrated CRM system
Easy to use, easy to use where you are, if it is in Outlook or on a mobile device. Also enables integrations on both no-/low-code perspectives as with complex code-based integrations and customizations. There are only a few things this system cannot really do, and in those cases, it probably shouldn't anyway.
Pros
As no systems are islands anymore, selecting a system that is in the heart of Microsoft's strategy enables integrations to many common systems like Office 365, datalakes, Power BI, e-signature solutions etc. with small effort. The power of the underlaying Power Platform and also the rest of the Microsoft stack makes it incredibly powerful.
Cons
Licensing is a bit complex and hard to understand.
Alternatives Considered
Salesforce Service Cloud, Oracle PeopleSoft, Salesforce Marketing Cloud, Lime Go, Lime CRM, Salesforce Sales Cloud, Siebel CRM and Salesforce PlatformReasons for Switching to Dynamics 365
It is so much easier to adapt to the business and enable digitilization with the underlying Power Platform to a level that none of the above can do.- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Sales prevention not sales enablement
Pros
I struggle to find anything I actually like about Dynamics CRM. It mostly works but, opens too many windows.
Cons
Its temperamental, it opens too many windows, its seems like the scripts all fail to load first time and then doesn't show and error but if you reload the browser it normally works. Updates seem to kill it all the time, and its not a priority for Microsoft, or it doesn't feel like one.
Reasons for Switching to Dynamics 365
Looking back it was a cost based decision, where with discount through a partner CRM worked out the cheapest. If only I could go back to my younger self knowing now, what I didnt know then.- Industry: Construction
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Dynamics 365 for Assets Rental and Invoicing Management
Dynamics 365 is an easy to use and customize software, which makes it a recommended choice for small and medium enterprises. Large enterprises with sophisticated processes might need to do some additional work to adapt the software to the company's procedures
Pros
The software is very flexible and can be easy customized to adjust to our needs. No need for specialized or advanced developers.
Cons
Flexibility might be risky sometimes since it will require development work, unlike software that includes best-practices
Reasons for Choosing Dynamics 365
For a better supported software that has advanced technology and integration capabilities. Also to minimize the number of developers we have.Reasons for Switching to Dynamics 365
Dynamics 365 main advantages were price and flexibility, yet the other products had more embedded know-how- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Dynamics Quality Product, Integration Can be Complex
Pros
The product, once complete and set up, is intuitive, mostly easy to use, and effective in deploying a CRM for your sales team or otherwise.
Cons
The setup and integration to your current organization, depending on the size and complexity of your org./sales team, can make it difficult to initially get together. Understand that going in.
