--- description: Review of InTouchPOS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: InTouchPOS | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Restaurant POS Software](/directory/41/restaurant-pos-software/software) > [InTouchPOS](/software/28701/intouch-pos) # InTouchPOS Canonical: https://www.softwareadvice.ie/software/28701/intouch-pos Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/28701/intouch-pos?page=2) > InTouch POS is a point of sale solution for restaurants including quick service, fine dining, delivery, nightclub, room service and drive through style. The system is customizable and can support many users. It provides users an option of stationary or tablet order stations and the pricing scales with the size of business. The system is compatible with Mac or Windows operating systems and is deployed on the cloud so information can be accessed from multiple devices. InTouch POS offers features such as inventory management, customer management, retail accounting, e-commerce, warehouse management and merchandise planning. Users can utilize the system's digital menu that can be displayed around the restaurants and can be used to show promotions and paid advertisements. Customized floor plans display and monitor table status and seat guests. InTouch POS is PCI DSS compliant and integrates with Mercury and Heartland payment systems. Support is offered via phone and email. > > Verdict: Rated **4.0/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 9 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: InTouchPOS - **Location**: Walnut Creek, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$900.00 - **Pricing Details**: Contact InTouchPOS for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Credit Card Processing - Customer History - Data Synchronisation - Delivery Management - Delivery Tracking - Dispatch Management - Food Delivery Dispatching - For Restaurants - Gift Card Management - Inventory Management - Kitchen/Menu Management - Live Tracking - Loyalty Program - Mobile Access - Mobile App - Online Ordering - Order Management - Order Processing ## Integrations (1 total) - QuickBooks Online Advanced ## Support Options - Phone Support - 24/7 (Live rep) ## Category - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) ## Related Categories - [Restaurant POS Software](https://www.softwareadvice.ie/directory/41/restaurant-pos-software/software) - [Tablet POS](https://www.softwareadvice.ie/directory/1451/tablet-pos/software) - [Food Delivery Software](https://www.softwareadvice.ie/directory/1831/food-delivery/software) - [Retail Inventory Management Software](https://www.softwareadvice.ie/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.ie/directory/31/accounting-software/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/Restroworks) — 4.9/5 (592 reviews) 2. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (551 reviews) 3. [SpotOn](https://www.softwareadvice.ie/software/96536/spoton-restaurant) — 4.2/5 (370 reviews) 4. [CAKE POS](https://www.softwareadvice.ie/software/22390/cake-pos) — 4.6/5 (522 reviews) 5. [Loyverse POS](https://www.softwareadvice.ie/software/32584/loyverse-pos) — 4.8/5 (457 reviews) ## Reviews ### "22 Years and Still Happy" — 5.0/5 > **Nick** | *22 November 2019* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Set-up and editing is intuitive. Features included in this software keeps me from purchasing third party. Software support team is responsive and efficient. > > **Cons**: I have no complaints about the software. Everything I have asked for was available or was developed for us. > > We have used In-Touch for 22 years and have been extremely pleased during that time. In-Touch has continually upgraded and added new features, some at our request and some from others. When I look at other POS systems and realize the amount of third-party software I would have to buy to match the features built into In-Touch, it reaffirms our initial decision to use In-Touch and our insistence to stay with them all these years. ----- ### "Second to none POS" — 5.0/5 > **Andrew** | *10 December 2025* | Restaurants | Recommendation rating: 3.0/10 > > **Pros**: Best support, easy to use and by far the cheapest to operate. Toast support was horrendous and they text you a video how to deal with issues. With In-touch the \[sensitive content hidden\] is actually involved in the day to day operations and would personally call to check on us. > > **Cons**: I can't think of anything negative to say about In-touch, every time we had an issue their support was right there to fix the problem. > > 20 years, switched to Toast, less than 2 months I switched back to in-touch. Toast looked great on paper, but after using for 2 months the support was horrible from day one, with in-touch you pay for hardware and software up front with no monthly fees. You also have the option to bring your own credit card processing, with other POS the monthly fees just don't make sense long term. ----- ### "InTouch Review" — 3.0/5 > **Lydia** | *22 February 2017* | Restaurants | Recommendation rating: 5.0/10 > > **Pros**: Easy to train new employees. Can adjust prices for specific times with dynamic pricing. > > **Cons**: It freezes almost every day at 9:30pm. It can be very slow sometimes when we really need it. > > It's gone down on us before and the customer support stayed on the phone with me for a long time. He was helpful but it was hard to find the problem without them being there in person. ----- ### "Finally a POS System that delivers" — 5.0/5 > **Sofia** | *22 November 2019* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: It's versatility and user customization abilitues The set up people were incredible in working with me and my husband to customize the system to our needs. The front of the house is so intuitive my staff needs virtually no training. Their endless reporting is way more than an independant chef run restaurant like me would ever use. > > **Cons**: That I did not discover them earlier than I did. > > Truly a pleasant experience. From the sales process, to the set up and installation an easy comfortable process. Very credible and they delivered as they promised all the way. I have used Aloha over the years and was very apprehensive to learn a new product. InTouchPOS made the transition a picnic in the park. Myself and my staff dove into the system and went live on the second day after it was installed. Their installation and training process was beyond excellent and easy. Guess what their support is there every time we need them and that is far in between. ----- ### "RVP - North" — 5.0/5 > **Foad** | *23 November 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I have been using In touch POS System with 2 major QSR organizations. The system has so much information and analytical reports that every manager, owner can use to better their operation, accounting and cost control. > > **Cons**: there are times that we needed a report that is tailored to our KPIs and was not available. That beings said, we put in a request and they programmed it for us. > > This system can help you to manage your food and labor cost, proper deployment of employees, manage accounting, review and track sales data and trends in detail, good audit reports. sales forecasting, food preparation and more.. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/28701/intouch-pos?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/28701/intouch-pos) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data