--- description: Review of 3C Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 3C Connect | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [HVAC Software](/directory/1552/hvac/software) > [3C Connect](/software/290218/3c-connect) # 3C Connect Canonical: https://www.softwareadvice.ie/software/290218/3c-connect > 3C Connect is an all-in-one HVAC business management platform built to help contractors simplify operations, improve technician performance, increase sales, and grow more profitably. From the first customer call to the final invoice, 3C Connect keeps your office, technicians, customers, and business information connected in one easy-to-use system. Manage scheduling and dispatching, customers and equipment, service agreements, flat-rate pricing, estimates and invoicing, online booking, automated marketing, reporting, and more—without paying for a complicated system your team doesn't need. Built for HVAC Contractors Who Want to Grow Whether you're building your first service department or managing a multi-million-dollar HVAC company, 3C Connect gives you the tools to create better processes and scale your business. With 3C Connect, you can: Schedule \& Dispatch Efficiently — Keep your office and technicians organized and informed. Increase Service Revenue — Give technicians the tools to present repair options, agreements, and replacement opportunities professionally. Build Recurring Revenue — Manage maintenance agreements and help turn one-time customers into long-term relationships. Improve the Customer Experience — Make it easier for customers to book service and communicate with your company. Automate Your Marketing — Stay connected with customers without adding more work for your office. Know Your Numbers — Track the information you need to make better business decisions. Grow Without Outgrowing Your Software — Start with what you need today and add capabilities as your company grows. Powerful Doesn't Have to Mean Complicated—or Expensive. 3C Connect was designed to give HVAC contractors the tools they actually need without the complexity and high cost of many traditional field service management platforms. Start with a 60-Day FREE Trial. Plans start at just $89/month for one user, giving smaller contractors an affordable way to get organized while providing the tools needed to grow into a larger, more profitable operation. One Platform. Better Processes. More Opportunities. More Profit. 3C Connect — Connecting Your Customers, Your Co-workers, and Your Company. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HBTI - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: All listed pricing is priced monthly. You can save 10% by paying annually. You can get 3C Connect effectively for free. Our smart recovery system lets you pass the monthly cost on to customers by adding a small amount to each line item per day, so 3C Connect pays for itself while you enjoy all the benefits without the overhead. You can also customize 3C Connect with optional add-ons, each available at its own price, including QuickBooks Desktop/Online, Automated Recurring Memberships, Tech Enroute, Automated Reviews \& Internal Communications, Internal Marketing Automation \& Customer Base Cultivation, Best/Better/Good Sales Builder, Zapier, Text Notifications, Online Booking, AI Insights, E-Signature Documents, 3C Elite Customer Membership, and Financials Coaching. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Activity Dashboard - Billing & Invoicing - Calendar Management - Contact Database - Customer Database - Customer History - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Dispatch Management - Document Storage - Drag & Drop - Electronic Payments - Electronic Signature - Estimating - For HVAC Companies - Historical Reporting ## Integrations (3 total) - Square Payments - Stripe - Textmagic ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HVAC Software](https://www.softwareadvice.ie/directory/1552/hvac/software) ## Related Categories - [HVAC Software](https://www.softwareadvice.ie/directory/1552/hvac/software) - [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1487 reviews) 2. [FieldPulse](https://www.softwareadvice.ie/software/109782/fieldpulse) — 4.6/5 (500 reviews) 3. [Housecall Pro](https://www.softwareadvice.ie/software/7729/housecall) — 4.7/5 (2748 reviews) 4. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5316 reviews) 5. [Skimmer](https://www.softwareadvice.ie/software/89281/skimmer) — 4.9/5 (232 reviews) ## Reviews ### "A must for any HVAC Contractor" — 5.0/5 > **Ernie** | *16 August 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to use\! As a technician, it is very easy to use. What I like the most is the ability to document problems, and the solutions by taking pictures and adding them to the work order. Those pictures are sent to the customer in the final invoice. It adds an incredible amount of value to the customer. As an owner, I like the reports to track performance of technicians on the jobs. This allows us to help our techs improve how they work with and talk to customers resulting in higher service tickets > > **Cons**: I don't think there is any part that I do not like. The developers are great at listening to contractor feedback and making appropriate upgrades. > > Our overall experience has been 5 stars\! As with any software of this kind, there is always a learning curve (training office staff, technicians and owners), but we have found, by sticking to the processes 3C Connect has provided us, we have become extremely efficient in processing invoices, restocking our service vans with parts on a daily basis, and knowing where we are financially at any time of the day\! ----- ### "Simple & Intuitive" — 5.0/5 > **Sharissa** | *26 August 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: My favorite thing about this product is how easy it is to train my staff how to use it. It's functionality is very intuitive and therefore I do not need to spend a lot of time going over how it works with new employees. I also really like that I can customize my dashboard to show the things I use most and hide the things I don't. > > **Cons**: Anytime I've had a problem it has been fixed quickly. There aren't any blaring concerns. > > We use 3C connect both in the office and out in the field. It is filling the role as our dispatching schedule, CRM, membership manager \& invoice generator. A huge feature is that it's completely changed the way we handle our vehicle inventory by replenishing our vehicle stock automatically. If a part gets sold out of inventory 3C automatically puts in the order to replace the part for us. ----- ### "3C Connect makes running our HVAC business easier\!" — 5.0/5 > **Jane** | *14 November 2019* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: 3C Connect has numerous features that we appreciate and use on daily basis. Here are some of them: 1) Ability to have records (and search) by Customer/ Job Site/ Equipment items. 2) Able to link the CALLS (service appointments) with above elements. (Then can later find calls by Customer/ Job Site/ Eqpt., etc.) 3) Scheduling and Dispatch features - to LINK appointments with JOB SITES, add NOTES, block off time on the CALENDAR, and LINK the TECHNICIAN. 4) The built-in PRICE Book\!\!\! And... 5) Ability for the Tech to "build prices" in the field, and create an invoice for the customer immediately. 6) Ability for Tech, in the field, to add billing items, and DISCOUNTS 7) Technician's notes, input electronically at job sites, both for customer and for internal staff only, are preserved in the records and can be accessed later. 8) Date (and time) stamps on each call/ work order, showing when Technician arrived and departed. 9) Debriefing features, including able to categorize by types of calls, etc., for reports, and add $ values. 10) Ability to get information and reports by sorting on various elements. 11) Technical resources available for team. 12) So much more... Shall I continue? (Contact us, if you'd like.) 3C Connect staff and team have always been readily available to help us with any questions, training or technical issues. As they continue to develop and improve this software, we find more and more to like about it. > > **Cons**: It is hard to think of anything to complain about. The 3C Connect software dispatch and tracking system has been comfortable to work with. The 3CC Team up-dates the software frequently, adding features that make it more convenient. One small glitch is that when we want to preview a Technician report, it takes a little while for the system to load the pdf report, in order to view (and either print or save) it. However, it's helpful to be able to SAVE the pdf record in our own electronic files, if we wish to do so. > > It's wonderful to have Pricing, Job site Equipment data and Record keeping that are accessible (per Customer/ Job site) to both Technicians and Office Staff. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/290218/3c-connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data