--- description: Review of ResDiary Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ResDiary | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [ResDiary](/software/292019/resdiary) # ResDiary Canonical: https://www.softwareadvice.ie/software/292019/resdiary Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/292019/resdiary?page=2) > The smarter way to manage bookings and boost revenue. ResDiary Evo takes your restaurant booking system to the next level to unlock your venue’s full potential. Instantly identify your best guests, reveal no-show patterns that drain revenue, and turn review chaos into clear insights. All through an AI assistant that delivers the guest intelligence that matters. Turn every booking into profit and every guest into a regular with AI. Key Benefits: - Save an average of 468 hours per year - Avoid hidden costs with commission-free bookings - Protect branding with a customisable booking widget and guest communications - Automate queue management with SMS updates for guests - Implement pre-ordering for larger bookings including allergen details - Retain revenue across sites with cross-sell functionality - Allow guests to book quickly and directly via Reserve with Google and Meta - Increase exposure to as many as 3.9m users per month via DesignMyNight - Bespoke targeted marketing to your ideal audience - Understand every aspect of your customer journey for personalised marketing > > Verdict: Rated **2.9/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.9/5** | 9 Reviews | | Ease of Use | 2.8/5 | Based on overall reviews | | Customer Support | 3.2/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: The Access Group - **Location**: Colchester, UK - **Founded**: 1996 ## Commercial Context - **Starting Price**: £109.00 - **Pricing model**: Usage Based - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia and 109 more ## Features - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - CRM - Calendar Management - Credit Card Processing - Customer Database - Customer History - Customer Support - Customisable Branding - Customisable Reports - Customisable Templates - Electronic Payments - Email Templates ## Integrations (30 total) - 3SPOS - Airship - Bepoz - D-EDGE - Elina - Facebook Apps and Tabs - Facebook Business Suite - Google Maps - Google My Business Review Manager - Hop - Maitre'D - Mews - Newbridge - OrderMate - PAR PixelPoint POS ... and 15 more integrations ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.ie/directory/4738/scheduling/software) - [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software) - [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.ie/software/77505/restroworks) — 4.9/5 (568 reviews) 2. [KickFin](https://www.softwareadvice.ie/software/121813/kickfin) — 4.9/5 (117 reviews) 3. [Yodeck](https://www.softwareadvice.ie/software/442194/yodeck) — 4.9/5 (4612 reviews) 4. [Toast POS](https://www.softwareadvice.ie/software/4997/toast-pos) — 4.2/5 (549 reviews) 5. [Now Book It](https://www.softwareadvice.ie/software/202351/now-book-it) — 4.9/5 (59 reviews) ## Reviews ### "Best Table & Reservations Management Solution available" — 5.0/5 > **Peter** | *17 January 2018* | Hospitality > > **Pros**: Very smart and easy to use solution. I can see why it is so popular. The solution actually works and thinks like a restaurant operates. Great value and always adding new features. > > **Cons**: Reports are good but need a face-lift. Looking forward to all their new developments. The new look of ResDiary.com and all their apps is very cool and stylish. ----- ### "Good mix of functionality and usability" — 4.0/5 > **Verified Reviewer** | *13 October 2018* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Really user-friendly, almost looked like it was designed for customers to book a table themselves on the employee interface. Multiple views were easy to switch between and were often changed by my colleagues to suit how they prefer to see the bookings. > > **Cons**: I think this may have been a problem at our end, although our manager insisted it wasn't, but I would always get the error "maximum covers exceeded for this time period" even though there was plenty of space. This then meant you would have to manually and carefully check if we had enough free covers for times when it was busy. As I said this may have been at the fault of the restaurant but it was confusing nonetheless. > > Overall a very nice piece of kit, gets the job done and I have never encountered any outages server-side so the web app has always been accessible. ----- ### "Poor value and difficult to use" — 1.0/5 > **Chris** | *7 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: It is a very comprehensive piece of software. It covers table bookings, timings and cancellations. it is too hard to edit shortcuts ( which are few). It is too difficult to interact with unless you happen to be a large chain style restaurant - for which this software was clearly designed. > > **Cons**: The interface is unintuitive. Setup is unnecessarily complicated and general UI is very poor. It is hard to navigate with excessive complicated windows within windows and option that can only be arrived at by licking through many menus. It is also very expensive at £154/ monthGBP ($207.73USD equiv) > > Expensive, overcomplicated ( its is certainly nothing like as cheap as $69/ month stated on the page\!\!) ----- ### "Great tool" — 5.0/5 > **Jack** | *13 November 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Takes most of the work out of customer bookings - a lot of automation and customisation. Works incredible well once you properly assign all the parameters. > > **Cons**: Once you add payments, things become a bit more complicated. > > Really revolutionised our booking experience for customers. Great support, great training. ----- ### "8 years working with ResDiary in multiple establishments is testament to its versatility" — 5.0/5 > **Will** | *9 August 2017* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Quite a deep cloud-based system, with levels of functionality and settings that mean you can customise it for almost any restaurant that accepts bookings or has a waiting list. Cloud based software means it's responsive to customer booking input and they have a great widget for online bookings. So much to like. > > **Cons**: The strength of this software (its versatility) also makes it complex for non-tech savvy people to set up, however the Dimmi team will assist with this. > > Time saved ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/292019/resdiary?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/292019/resdiary) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data