About Fiix

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance. The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for asset tagging, customizable reports, multi-site management, ERP integrations and more. Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.
Fiix Software - Fiix dashboard view
Fiix Software - Fiix equipment information
Fiix Software - Fiix manage facilities
Fiix Software - Fiix manage work order backlog
Fiix Software - Fiix add user
Fiix Software - Fiix track work orders
Fiix video
Fiix Software - Fiix dashboard view - thumbnail
Fiix Software - Fiix equipment information - thumbnail
Fiix Software - Fiix manage facilities - thumbnail
Fiix Software - Fiix manage work order backlog - thumbnail
Fiix Software - Fiix add user - thumbnail

Fiix pricing

Fiix has a free version and offers a free trial. Fiix paid version starts at US$45.00/month.

Starting Price:
US$45.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Fiix

MaintainX

4.8 (774 Reviews)
MaintainX is a leading maintenance and asset management platform built for industrial and frontline teams. It helps... Learn more

JD Edwards EnterpriseOne

4.2 (165 Reviews)
JD Edwards EnterpriseOne is a cloud-based Enterprise Resource Planning (ERP) and supply chain management solution that... Learn more

CAFM Explorer

4 (26 Reviews)
CAFM Explorer by McLaren Software is a leading, end-to-end facilities management product that combines a help desk,... Learn more

Verizon Connect

3.2 (918 Reviews)
Verizon Connect Reveal is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS... Learn more

NAPA TRACS

4.2 (252 Reviews)
Napa Tracs is a business development and management application that provides technical tools for automotive repair... Learn more

FMX

4.7 (414 Reviews)
FMX offers configurable maintenance and facilities management software that helps organizations maximize productivity,... Learn more

Yardi Voyager

4.2 (238 Reviews)
Yardi Voyager stands as a flagship property management system that addresses the intricate needs of real estate... Learn more

Fracttal

4.6 (1467 Reviews)
Fracttal One is a maintenance management software that helps companies to manage and optimize their maintenance... Learn more

ManWinWin

4.6 (250 Reviews)
ManWinWin Software is the most experienced CMMS company in the World. ManWinWin is an easy-to-use, highly advanced and... Learn more

Eptura Asset

3.9 (193 Reviews)
Eptura Asset is a comprehensive platform designed to help organizations effectively manage their assets and facilities.... Learn more

Samsara

4.4 (706 Reviews)
Samsara is designed to optimize fleet operations and promote business growth by providing real-time visibility and... Learn more

Asset Essentials

4.4 (266 Reviews)
Asset Essentials by Brightly Software is the go-to for gaining operational insights from asset and work order management... Learn more

Maxpanda CMMS

4.4 (198 Reviews)
Maxpanda CMMS is a cloud-based solution that offers a suite of tools which includes integrated asset management,... Learn more

TM Cloud

4.5 (28 Reviews)
TM Cloud is a trademark docketing and IP management solution for all jurisdictions, with automatic USPTO status... Learn more

Browse Fiix Reviews

632 of 632 reviews
Sort by:
Lillian
Lillian
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 17/11/2023

Fiix is the best maintenance management software

The program has significantly improved our maintenance efficiency and reduced equipment downtime. The user-friendly interface has made it easy for our maintenance team to adopt and integrate into their daily workflows.

Pros

Fiix has become an indispensable tool for our maintenance management. The program's user-friendly interface and intuitive design stand out. I appreciate the ease with which we can schedule and track maintenance tasks, ensuring equipment reliability and minimizing downtime.

Cons

More advanced analytics tools and customizable reporting options would provide deeper insights into maintenance performance.

Jeff
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/10/2024

Amazing CMMS and Highly Recommend

My overall experience with Fiix has been amazing. The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition. They are quick to respond and stay with you until you are satisfied with the solution. One other aspect that I appreciate with Fiix is how they continue to evolve and add new and exciting features to the CMMS. They do their best to offer cutting edge technology to help each customer make the most out of their CMMS. I could not be happier with my time and experience with Fiix.

Pros

Fiix is very easy to use for our mechanics which has been great for us. Our mechanics are not overly computer savvy so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.

Cons

The reports and charts are a function where there is opportunity for Fiix to grow. There are some simple charts (like specific assets out of specific locations) that are not present, and it is not easy or intuitive to build these myself.

Alternatives Considered

Fleetio

Reasons for Choosing Fiix

We needed a system that could grow with us and scale to the size we were headed. We were not all that thrilled with what Verizon Connect could offer us in comparison to what Fiix could.

Switched From

Verizon Connect

Reasons for Switching to Fiix

Fiix was able to show specifically how they could help us grow and become more efficient and streamline our processes.

Response from Rockwell Automation

Hi Jeff, thank you very much for your detailed review! We're glad that Fiix's features, especially our work order modules has been a tremendous help for your team. Also pleased to hear your positive experience with our customer support team. Thank you for your feedback on the reports and once again, we appreciate you sharing your thoughts.

Replied 26/11/2024
ROSS
  • Industry: Import & Export
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/12/2024

Fiix CMMS software review

The team is great, there have been issues but all can be resolved with good people.

Pros

The support team is the best. We have been using the software 2 years and now have a good solution.

Cons

The CMMS process is difficult and any CMMS system is time consuming and tedious,

Alternatives Considered

Limble CMMS

Reasons for Choosing Fiix

Tabware was a very poor system and old technology

Switched From

Agility

Reasons for Switching to Fiix

Relationship with Rockwell was the driving factor
Mario
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 28/3/2024

Good for the Money

Very easy to use but reporting is not accurate at all.

Pros

Easy to use, creating PM's, generating work orders and assigning work orders.

Cons

Hard to setup and use reports. Most of the reports are not accurate.

Mel
  • Industry: Shipbuilding
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2024

Fiixers are great people who work towards the success of their customers

My experience with Fiix has been a very positive one. The Fiixers are very knowledgeable and take the time to understand your need and help find solutions

Pros

The people! Great bunch to interact with. I like the application as well as it is easy to configure once you understand the logic behind the configuration.

Cons

I wish there is more flexibility in managing fields in the different screens. While I like the Localization, ability to add custom fields, and to rearrange fields, there are some limited capabilities.

Kellie
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 8/10/2024

Simple Review

The ease of use is nice even for the non-computer savvy technician and we enjoy the convenience of the mobile app. The tracking of material usage and ease of reporting on spend and equipment usage.

Pros

The ease of use and that it encompasses multiple modules to collect data for a complete picture.

Cons

The reports. I find that the reports are the weak link in that they usually do not pull all data. I need to learn more about analytics to see if this improves the issue.

Alternatives Considered

Limble CMMS and MaintainX

Reasons for Switching to Fiix

With the multiple modules I knew it would give us a true cost of asset
Jesse
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/5/2023

If Fiix can't fix it it can't be fixed.

I am utilizing Fiix to capture and track maintenance and repairs at multiple locations.

Pros

The workorder process is very user friendly and can be used with very little training involved. The ability to utilize Fiix from my mobile phone is amazing.

Cons

TBD: I haven't found anything that I do not like about Fiix.

Alternatives Considered

JD Edwards EnterpriseOne

Reasons for Switching to Fiix

Fiix was chosen for its overall ease of use.
Sven
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 23/5/2023

Great, cost effective solution

Fiix has allowed us to be fully compliant with both regulatory and professional practice in relation to maritime maintenance, at zero cost. Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required

Pros

The pricing and what features were included in the basic free package

Cons

I appreciate that the analysis tools are in the paid package, but it would be beneficial to have some very basic tools available in the free package as well

Alternatives Considered

MaintainX

Reasons for Switching to Fiix

Better quality and features on the free version
Timmy
  • Industry: Farming
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2024

Great for large buildings

Even with the cons, I would still recommend the application. We never encountered an issue with crashing or work orders not reaching the maintenance team.

Pros

Cross platform was a huge win. We were able to use the application on phones, tablets and PC.

Cons

It did not have who was assigned the works order, time stamps of orders and comments.

Response from Rockwell Automation

Hi Timmy, thank you for your review! We're glad to hear that you're utilizing Fiix's cross-platform capabilities and we appreciate your feedback on the work orders module. Once again, thank you for sharing your thoughts.

Replied 26/11/2024
Mehmed Oğuz
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/1/2025

Fiix has advance maintenance management features

Pros

Fiix makes maintenance optimization quite straightforward thanks to its advance features.

Cons

Fiix could have a more user-friendly management panel.

Balaganesan
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/5/2023

Fix your issues with Fiix

Good to Excellent

Pros

Ease of use - The end user need not know Computer. A functional Maintenance Engineer can very easily adopt to Fiix

Cons

Analytics part of Fiix. Need a brief Education of what it depicts. How it can be interpreted?

Vaibhav
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/5/2023

Efficient and Reliable Software For Us!

Fiix Software is definitely the best maintenance management software out there. It offers user-friendly interface, asset management capabilities, work order management system, preventive maintenance module, reporting, and analytics features which make it an invaluable software for any company or business. I highly recommend this software for anyone looking for an efficient and reliable way to manage their maintenance operations.

Pros

I recently switched to Fiix Software and it's been a breath of fresh air for me. The software is incredibly user-friendly, intuitive and saves me a ton of time. It helps me stay on top of my maintenance tasks with ease and provides detailed reports on the go.

Cons

There are many Pros of this software but till now I didn't face any issue with the software that's why their is no any cons of the software till date.

Lawani
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/5/2023

Fiix CMMS Overview

the data are used to for pareto analysis which improves equipment reliability

Pros

Interactive and flexible dashboard its easy to understand and use for analytics

Cons

Basic plan needs an upgrade, we need more features to make client get attracted to it for a start most client want to try the basic and upgrade later

mickey
  • Industry: Glass, Ceramics & Concrete
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/6/2023

fiix network

Pros

you can create work orders on the go. also track progress.

Cons

in a big plant the cell service is in and out it would be nice to have a fix network and have curtain locations to enter work orders

Jhanvi
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2023

Game-Changer Software For Us!

Fiix software is the most affordable option on the market to fulfil your maintenance management activities. I highly recommend this tool to any maintenance team looking to streamline their operations and improve their overall efficiency.

Pros

I've been using This Software for over a six months now, and it has been a game-changer for our team. Before using this software we struggled to keep track of our maintenance schedules. But with using Fiix, we can easily manage all our maintenance activities in one place.

Cons

As I used the software till now their is no any issues found in the software.

Jeff
  • Industry: Packaging & Containers
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 2/6/2023

I am relatively new to FIIX so I am just scratching the surface of what can be done with the...

Pros

I can go in and find the plant , machine , and what needs to be done, and find if the task has been completed.

Cons

Trying to figure out the navigation as I am new to the system

Verified Reviewer
  • Industry: Textiles
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2018

Fiix CMMS

I was able to organize all the manufacturing plant equipment and daily work and PM’s quickly and efficiently.
The work done on the plant went from being a chaotic problem to a very organized and planned program that has resulted in record production outputs by the plant.
Furthermore, we now have historical information and can plan rather than wait for a problem (Predictive Maintenance), and order appropriate levels of spare parts.
The application comes out of the box (Web-based), with ALL the ”modules,” so there is no additional components to buy. Parts, vendors, Purchase Orders, are all part of the application.
As if this was not enough, Fiix comes with a mobile app that works with any phone. I can enter new Work Orders as I do my inspections every day and the assigned tech gets it immediately to get the machine back to work.
The tech enters the data on his/her phone and moves on to the next WO or task.
Work is logged, the time recorded, and the equipment is updated with the new information, time down, work performed, parts used, hour meter information and the appropriate people are notified via email, text or both, as you desire.
Photos and documents can be quickly attached to the work orders and equipment to give the techs detailed information about the work to be done, schematics or OEM specific instructions.
My experience with Fiix has been phenomenal and I would highly recommend this to anyone.

Pros

I like just about everything about Fiix.
The application is straightforward to use, and although I have an IT background, I can see how easy it would be easy for anyone to use it.
After we purchased the software, it took me hours not days to quickly set it up, and I was up and running.
Yes, CMMS takes time to set up, and it requires much forethought and planning, but Fiix is ready to use the day you buy it, and all you have to do is enter your equipment data, and you can start creating work orders immediately.
Did you forget to enter one piece of equipment? No problem, you can add it on the fly at any time.
The app is easy to understand and use, and the support from Fiix is A+, one if the best I have ever experienced.
Answers to questions, fixes to problems (I had very few, and most were self-inflicted), are quickly answered by Fiix support. in my opinion, Fiux is a top contender.

Cons

Not much. I cannot think of anything I dislike about Fiix.

Charles
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/11/2022

Fiix Yourself

We have only had Fiix now for approximately 8 months. To say I am still learning things about Fiix daily would be an understatement. I love the program and everything it entails. Not to mention they are so very happy to help as needed.

Pros

All of it's capabilities within either a departmental aspect or a company.

Cons

The lack of features within the cycle count section of the program.

Response from Rockwell Automation

Hey Charles, we appreciate you taking the time to leave us a review. We're happy to hear that you are enjoying our software. Thank you for telling us about your experience.

Replied 7/11/2022
Mike
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/11/2022

Using FIXX in an Industrial Facility

It is a real pleasure to work with the FIXX Team and they have always supported us with everything we have needed. We started with them as they were just beginning and we have both benefitted from our partnership.

Pros

This software is easy to use and quick to learn. Many of my Skilled Trades people are not highly computer literate but found FIXX to be easy to handle with only minimal training.

Cons

FIXX offers way more features than we actually use. I have no issues or concerns as we have found this to be a near perfect solution to our old system of paper and copies.

Nathan
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/6/2022

FIIX Makes It Work

Pros

It's easy to understand and teach operators to use.

Cons

I'd like to see improvements made to the mobile app with more options.

Jordan
  • Industry: Gambling & Casinos
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/12/2022

Fiix - Quick and Easy!

Fiix has provided many benefits not only to our Facilities team, but to the entire casino staff. The staff can now easily enter a work order from wherever they are located using their phone. The facilities team can also keep track of their daily work and justify hours worked.

Pros

Extremely user friendly. Anyone, no matter the skillset, can use the mobile application to successfully submit an order. There are only a few field to fill in but enough information requested so the team handling understands the needs.

Cons

Some of the back end screens took awhile to get used too, specifically the inventory pages as well as adding assets. This is likely due to user attention.

Will
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/3/2020

Estron Chemcial CMMS Review

We have definitely developed a better preventative maintenance plan from data acquired through this CMMS. Although we don't utilize the asset downtime tracker through this system, production has definitely seen an improvement in equipment downtime over the last several years. We love the value of the system when you factor the systems capabilities, our level of utilization, and subscription price.

Pros

1. The work order management and completion history has been most impactful to our day to day operations. Since we have had the system for 5+ years now we have a really nice history of work orders completed against individual assets that help aid in the troubleshooting process from time to time.

2. Our maintenance group overall is also on the older end of the spectrum so the ease of use has been nice for those guys.

3. Customer support has been a 10/10 anytime we have had a question or needed help.

4. This was the first CMMS really utilized by the company, there was much integration past the data input it took to generate assets. That process was quite simple. Past that we do not have an ERP system to integrate with at this time.

Cons

I will preface this by saying that we pay for the cheapest level of subscription. But it would be nice to have the ability to customize some of the reports or build my own. When viewing work order history under the "Log" tab of an asset, it would be nice to be able to separate corrective work order history versus PM work orders just because the PM's are the majority of work orders completed.

Qasim
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/11/2020

Fiix User

very easy to use, once you've taken the time to enter all your equipment/assets or location and any information regarding maintenance and that is just when you start. Since the start of this program, all of our equipment are being serviced on timely manner, parts inventory been easy to maintain, and any information for that equipment is always easy to access for any piece of equipment. for example: manufacturer, model and serial number. over all this program Fiix have made my maintenance program easy and simple to use and track. Above all obtaining AA from the BRC audit.

Pros

There are number of features that I really like but the most I found very helpful when it came time for our BRC annual Audit and made things very easy, efficient and less time consuming were the scheduled maintenance, and the ability to schedule according to manufactures specifications and the reminders triggers via email, list of equipment and their locations, work order generation and completion. Running report to show all types of closed work orders, inventory under your assets, parts used versus what's left in stock. and the ability to access and generate work orders without having a user log in and prevent paying more for multiple users.

Cons

Honestly there not any specific but I would like to see if the programmers are working on ability to take pictures or scan into the program work order of equipment or any asset directly from your mobile devise. This feature may be there on the advance features, but for now I have the basic program.

Paul
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 3/11/2022

Fiix Fixed our work order problems.

Pros

I have been in Machine maintenance for 35 years I have worked with paper work orders to some of the vary first systems Fiix is by far the best one I have ever used. My Techs caught onto it in two days including the training day. with minimal questions. We have been using Fiix for 3 months and not a single complaint from my guys on how Fiix iz junk or it doesn't do this...

Cons

We have been using Fiix for 3 months I'm a little nervous on how our inventory will be kept we will see I guess. But if it's anything like we have been experiencing I can't wait to start that part of it.

Response from Rockwell Automation

Hi Paul, we appreciate you taking the time to leave us a review. Glad to hear that your team has been adapting well to Fiix. Thank you for telling us about your experience.

Replied 7/11/2022
Olawale
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 21/6/2022

Fiix Review

Our goal was to implement a system to manage assets, work orders and parts. Fiix offers all those solutions with the ability to integrate. System is easy to use and support is quick. Experienced some implementation challenges with some technical issues that took a long time to resolve. That is one area for improvement.

Pros

It's ease of use as a CMMS. It has the basic functions that a maintenance team will need to manage assets, work orders, spare parts and purchasing.

Cons

For multi-site use, you cannot limit the list of suppliers, preventive maintenance or task groups to the site users. It would be nice for those items be visible only to the site access level based on permissions. Configuration of reporting is not so simple.

Response from Rockwell Automation

Hey Olawale, thank you for taking the time to leave us a review. We're glad to hear that you have been finding our software easy to use. As for your product suggestion around site access visibility based on permissions we'll pass your feedback on to our team. As we are always looking for ways to improve, your feedback is appreciated.

Replied 24/6/2022
Pramod Krishna Chaitanya
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/6/2024

Fiix - fixes the gaps easily in various aspects and helps to increase the maintenance...

Fiix is highly regarded for its user-friendly interface, robust features for asset and work order management, excellent mobile support, and strong customer service. It's a solid choice for businesses looking to optimize their maintenance operations and improve overall efficiency.

Pros

User friendly software
Mobile Accessibility for team members
Reporting and Analytics of assets
Integration Capabilities with other softwares
Continuous Improvement by regular updates & features

Cons

Pricing is little bit high
Limited filters in some functions

Julian
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/9/2024

I improve my work performance

I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results

Pros

I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. I feel satisfied because it is a platform that has proven to be very secure with stored data.

Cons

There is nothing to dislike, they have always met expectations

Wally
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/9/2024

Excellent Program - Stay On Task

It really helps on the job to keep my day organized and it was easy to learn.

Pros

It helps at work to keep track of all of the tasks I have to take care of. I also like it that I can use the app on my phone to close out tasks and add tasks.

Cons

I can't think of anything i dislike. Everything seems easy to understand and use once you get used to it.

Susan
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 5/9/2024

My Experience With Fiix

Pros

Fiix offers great CMMS features and makes maintenance planning, reporting, and tracking easy.

Cons

All the features of Fiix work smoothly and no issues.

Verified Reviewer
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 9/11/2023

Buyer beware, review your contract.

Pros

it works for what for the most part, you get what you paid for.

Cons

You are tied to a yearly contract and they can change terms at their convenience without proper communication. Good luck trying to get someone on the phone unless is to sell you the software, customer service is lacking. They say you can change the number of licenses but try to downsize and you have to wait a year. If you try to cancel it has to be 90 days before your renewal (it used to be 60).

sandy
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/9/2024

move to fixx

switched to this from another product and like this one much better

Pros

so very easy to use dont have to type in a million different boxes

Cons

so far i havent found anything i dont like

Harry
  • Industry: Industrial Automation
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 23/5/2023

Fiix CMMS use in a <50 employee manufacturing facility

We have had a very good experience with the software itself and the customer service has been excellent.

Pros

It has all the features we need, works very well for a company our size. The value to price ratio is high.

Cons

Since we are not using Fiix to its full capability, ther have not been any particular dislikes.

Nanda
  • Industry: Fishery
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 2/6/2023

Our progress with Fiix

it is still and will be the only comfortable software or application to maintain assets in our tiny company

Pros

Mobile application and asset tracking are the most valuable feature in Fiix, this help me track and tag any IT assets on our company. basically, tracking asset is so easy only by scanning the barcode or QRcode

Cons

the asset recording is pretty hard to do, I am only a free trial user so maybe that is the reason i have such struggle. importing/exporting assets list from csv or any other data based file will be great. also sometimes the barcode or QRcode did not worked properly when scanned by Fiix mobile app

Scott
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/5/2023

A Busy Career.

It allows everyone to know what PM has been completed and by who. This way time and material isn't wasted by doing the same job more than once.

Pros

Easy to use after proper training on how to access.

Cons

Administrator needs more access to make changes to assets and scheduling without having to get ahold of someone to allow the changes to be made.I wish there was a alarm on the system to let everyone know that a PM is about to be overdue, instead of letting you know it's late after the fact.

chris
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/5/2023

good cmms system works as it should

Fiix is a fairly good cmms system the setup and instruction was very good, getting my engineers on board is a little harder.

Pros

importing our asset list in from excel was a great help once you understand how to do it

Cons

not being able to import our stores in from excel. typing everything in one line at a time is taking forever.

Arturo
  • Industry: Plastics
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 30/5/2023

thanks

everithing has been great, except for reporting

Pros

i liked the most that i can manage everything in one place (FiiX) and also from my phone

Cons

reporting its complicated and trainings are very expensive

John
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/5/2023

Good place to start building your company PM work order systems

Good, solid program. 100% web base availability and mobile apps work good.

Pros

Amount of details it captures and converts to easily understandable charts and graphs

Cons

Everything is an option: Would be better if end used could pick and choose specific features that are more important than some base feature

Dan
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 2/6/2023

Safety

great. we are able to prioritize our work. plan our work alot better

Pros

user friendly, easy to learn and to teach how to use. it saves us ton of time. particularly on parts inventory

Cons

going back to "general" page to finish the w/o. would like to make whole w/o on one page.Also would like to see the name of who put what w/o in.

Amit
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/5/2023

User-Friendly Maintenance Management Software

Fiix Software is an amazing software to manage your asset management, work order management, maintenance capabilities, insightful analytics, and customer support. I wholeheartedly recommend Fiix Software to businesses seeking to optimize their maintenance processes and unlock higher levels of productivity and reliability.

Pros

It's a easy to use and very powerful software which allows maintenance operations and maintenance tasks effectively. The software also help us to generates detailed reports on key performance indicators, maintenance costs, and asset performance metrics.

Cons

There are many Pros of this software but till now I didn't face any issue with the software that's why their is no any cons of the software till date.

Jerald
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/6/2023

The truth

It’s pretty good

Pros

It’s easy to use. Very easy to understand.

Cons

Nothing really, I hate when you complete a work order at the bottom and it brings you up to the top.

Jose
Jose
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 18/7/2023

The ultimate tool for success in asset management

I love the myriad of benefits it offers for maintenance management. The ease of use is remarkable, since I was able to start using all the functions quickly and without problems.

Pros

What I like the most is its ease of use and full functionality. With just a few clicks you can organize and manage all my assets and inventory efficiently.

Cons

While this is not a major issue, it would be great to have easier integration with other tools and systems I use at my company.

edna luci
edna luci
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/7/2023

The complete solution to optimize my maintenance management.

One of the things I value most is his ability to adapt to my specific needs.

Pros

What I liked the most is its ease of use and versatility. I have also been impressed by the amount of functionality it offers me.

Cons

It would be beneficial to have better guidance for new users, especially in regards to initial setup and customization.

Robert
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
4

5
Reviewed on 8/6/2023

This product is worth the money.

Pros

This product is a good value for the money spent. It is cloud based which is important for my type work. Up time is excellent. The search ability to find a specific asset works well also.

Cons

the only con is that there is a little redundancy in detail categories.

Neil
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/6/2023

Extremely Happy with the free version

Great experience, customer service is quick at resolving issues.

Pros

Free, easy to use, and quick to figure out

Cons

I am unable to print work orders using the free version

Saurabh
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 16/6/2023

Efficient and effective maintenance tool

This tool facilitates the maintenance of all the equipment timely.

Pros

It allows one to track down all the equipment. This will facilitate the maintenance scheduling easy.

Cons

The process of deleting equipment from the records needs to be improved. As the equipment is linked with planned maintenance.

Gilles
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 5/6/2023

My review

Positive friendly user and easy to comprehend

Pros

I think that the easyness to use and opeate is the best feature.

Cons

The mobile platform will need to be review.

Muhammad
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/6/2023

Fiix CMMS

Excellence Presentation Support From Fiix Team

Pros

Ease of Use, Ease of Deployment, AI, Available On Youtube For Video Learning

Cons

Still Less Integration With Rockwell Automation For Rockwell Automation Sales such as Order Booking, etc.

Mitali
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/2/2023

Powerful Maintenance Management Software

Fiix Software is Complete Solution to manage your maintenance and work order in smart way. The software is help us to make data-driven decisions with the help of Maintenance Management, Work Order and Reporting & Statistics Features. Very happy with the tool, Must Try!

Pros

It's a great software that provides many features likes Maintenance Management, Mobile Access, Asset Tracking, Job Management and Reporting & Statistics, etc. The software is very easy to use and manage your works smartly.

Cons

Generally, I was not have any issue with the software but sometimes it gives an error when we try to migrate our data.

Luan
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/12/2022

Very satisfied with everything FIIX can provide

Unlike other applications with fixed or not very flexible formats, FIIX allows several possibilities for editing parameters, which in my opinion makes the application very flexible and adaptable for different sectors and sizes of industries, from the simplest to the most complex.

Pros

Several parameters are editable and can be customized according to the specific need.The possibility of communicating with external systems and the entire help library available online.

Cons

The analytics is slow when applying filters.Impossibility of sharing information between different administrators, even if they belong to the same company.

Verified Reviewer
  • Industry: Food Production
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 8/11/2022

B's thought on Fiix

Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is very user friendly so people from various age group can easily use and provides you effective data.

Pros

Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated.

Cons

At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it.

Alternatives Considered

INTERAL Maintenance

Reasons for Switching to Fiix

At beginning stage of procurement, our priority was safety of company data where Fiix wins from all other competitors.
632 reviews

Related categories