--- description: Review of Salon / Spa Account Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salon / Spa Account Manager | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Spa Software](/directory/2596/spa/software) > [Salon / Spa Account Manager](/software/292609/salon-spa-account-manager) # Salon / Spa Account Manager Canonical: https://www.softwareadvice.ie/software/292609/salon-spa-account-manager Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/292609/salon-spa-account-manager?page=2) > Milano Salon \& Spa Software is a cloud-based solution designed to help businesses of all sizes manage appointments, schedules, customer details and staff productivity. The solution allows managers to build client profiles, manage transactions at the point of sale and track inventory. Owners can monitor profits and revenue earned via the business reports. It also allows marketers to design, run, and evaluate campaigns and manage loyalty programs. Milano Salon \& Spa Software offers integration with various third-party point of sale, hotel management and payment applications. It comes with mobile applications for iOS and Android. Pricing is available on request and support is extended via email and phone. > > Verdict: Rated **3.9/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 13 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Milano Software - **Founded**: 1990 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact Milano Software for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Available Countries**: Canada ## Features - Appointment Management - Appointment Scheduling - Booth Rental Management - Client Database - Client Management - Credit Card Processing - Customer Database - Employee Management - Inventory Management - Loyalty Program - Multi-Location - Payroll & Commissions - Payroll Management - Point of Sale (POS) - Real-Time Reporting - Recurring Appointments ## Integrations (3 total) - Global Payments Integrated - Shift4 - Worldpay for Enterprise ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Spa Software](https://www.softwareadvice.ie/directory/2596/spa/software) ## Related Categories - [Spa Software](https://www.softwareadvice.ie/directory/2596/spa/software) - [Salon Software](https://www.softwareadvice.ie/directory/4710/salon/software) ## Alternatives 1. [Mangomint](https://www.softwareadvice.ie/software/352584/mangomint) — 4.9/5 (300 reviews) 2. [Meevo](https://www.softwareadvice.ie/software/354911/meevo-2) — 4.4/5 (276 reviews) 3. [ZENOTI](https://www.softwareadvice.ie/software/346187/zenoti) — 4.4/5 (1250 reviews) 4. [DaySmart Salon](https://www.softwareadvice.ie/software/152899/DaySmart-Salon) — 4.4/5 (406 reviews) 5. [Venere](https://www.softwareadvice.ie/software/193684/venere) — 4.8/5 (53 reviews) ## Reviews ### "I've used Milano software in school and once you wrap your head around it, its' a great program\!" — 5.0/5 > **Karley** | *13 March 2018* | Recommendation rating: 10.0/10 > > **Pros**: I like that it offers everything you need in a customer relations management program. The interface could be a little bit more user friendly or aesthetically pleasing but that's just my input. > > **Cons**: Program lacks colour or anything that draws you in, it gets the job one but it's not the easiest or most well done layout for a program. > > All the benefits you would anticipate from a CRM. ----- ### "Great program, has lots of reports available for individual staff and team reports" — 4.0/5 > **Kristen** | *6 March 2018* > > **Pros**: I like most that it is easy to schedule an appointment, add new guests and check out guests. It's easy to do your day end cash balance with this program > > **Cons**: I like the least that it needs some upgrading with the text message confirmation and emarketing, it also freezes on occasion ----- ### "Milano was software my company ended up moving away from." — 3.0/5 > **Omar** | *21 February 2020* | Consumer Services | Recommendation rating: 4.0/10 > > **Pros**: They had all the basic features needed in a booking and POS software like reports, client profiles, sales, and booking systems. > > **Cons**: I had a litany of bad experiences with the software that caused me to eventually take my company somewhere else for business, such as: - Slow software performance - Slow response times regarding customer support - Promises of feature development and advancement that were never delivered - Exorbitant pricing for basic features like multi-locational support - Dated GUI that wasn't the most user-friendly - The software would constantly go down and stop working making payments with clients difficult as well as awkward situations when the salons were busy and clients were left standing around when they wanted to pay and leave > > Milano did the job, but it didn't do it in the best way the software could have, which caused extra work for my staff, and myself. ----- ### "Amazing" — 5.0/5 > **Tamara** | *9 February 2020* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: This system has EVERYTHING you could need to run a salon, from clients info, reports, emails, customer service, bookings. > > **Cons**: The only downfall to this system is that it isn't free > > Used this software for 13+ years, it has never let us down ----- ### "We have been using this software for 12 years. It is very user friendly" — 4.0/5 > **Chista** | *8 February 2018* > > **Pros**: Ease of use, it has capability for multiple locations (we have two locations and opening a third), great interface. > > **Cons**: There are issues with Home Office. Series purchased at one location sometimes do not show up at second location. Gift certificates also do not always transfer from one location to another. Very frustrating when both locations are extremely busy and need things to flow seamlessly. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/292609/salon-spa-account-manager?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/292609/salon-spa-account-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data