--- description: Review of Scan123 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Scan123 | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Dealer Software](/directory/4154/auto-dealer/software) > [Scan123](/software/293205/scan123) # Scan123 Canonical: https://www.softwareadvice.ie/software/293205/scan123 Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/293205/scan123?page=2) > Scan123 is a cloud-based scanning and document management solution specifically made for auto dealers. The software offers users a user-friendly and secure way to collect, upload and keep all their digital documents in a searchable team-based system. Users are provided with features such as OCR-based paper scanning, permission-based document sharing, customizable reports, search capabilities and more. Scan123 allows users to access all files and documents remotely whilst also collaborating online with their peers. > > Verdict: Rated **4.5/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 62 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Scan123 - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$379.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Archiving & Retention - Collaboration Tools - Customisable Reports - Document Capture - Document Classification - Document Management - Document Storage - File Sharing - For Automotive Dealerships - Full Text Search - New Car Dealer - Optical Character Recognition - Service Department ## Support Options - Chat ## Category - [Auto Dealer Software](https://www.softwareadvice.ie/directory/4154/auto-dealer/software) ## Related Categories - [Auto Dealer Software](https://www.softwareadvice.ie/directory/4154/auto-dealer/software) - [Document Management Software](https://www.softwareadvice.ie/directory/722/document-management/software) ## Alternatives 1. 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We were able to easily transfer from one cabinet to another which helped maintain organization with our day to day operations. > > **Cons**: We started noticing issues with the customer service. Most specifically, how long it was taking for changes/updates to be made to our current forms being used. The system does not allow for revisions on the users end, you have to have the revisions done by the Scan 123 team. At first the revisions were quick and accurate but that started to change as we went. The software lacks the ability for you to see your companies documents without fabricating a test person which makes errors harder to spot. We started seeing signature and text field issues that were missed or inaccurate. Unfortunately, this caused us to have to resort to in-person paper signing which defeats the purpose of the software. It would be great if the user had the ability to upload and integrate signature lines. > > We were disappointed during our experience at how the customer satisfaction and attention to detail seemed to decline. Changes to the customer service department gave you several reps and you never knew who would be contacting you. ----- ### "Automotive user of Scan 123" — 5.0/5 > **John** | *10 November 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The software was very easy to get set up and going for us, We had 4 locations to get set up, we worked with tech support to get the users set up, then the support team also handled all the training before going live which was a big help > > **Cons**: There was a big gab when we exported our old scanned info and sent them to Scan 123 to be imported into the new site > > We have really enjoyed it. The team is very respectful and warn us if we are paying to much over a large period of time, Support was quick to set up a new dealership when we got it on line and again helped with the training of the new staff. ----- ### "The Process" — 3.0/5 > **naomi** | *3 May 2024* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: As mainly a user of scan123, I can effectively confirm that it works rather efficiently. Our documents are archived in an organized manner and scan123 makes it easy to locate past documents that may need to be retrieved. > > **Cons**: I do use an outdated scanner that is not always great to use. > > Fast response time when there are issues as well as great document management. ----- ### "Nothing Better" — 5.0/5 > **Albert** | *23 January 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Very reliable program and a must have for our type of business > > **Cons**: The only gripe is when it times out while your actually working and scanning in it. Doesn't happen often just occasional interruption... Maybe once a day. > > It's very reliable when I turn it on I don't worry about whether it's going to work or not it's been very consistent. ----- ### "Love Scan123" — 5.0/5 > **Michelle** | *20 September 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: It is so easy to use and love that we can store our documents into Scan123. > > **Cons**: I can not come up with any complaints. Just love that I can store all of my documents into this system. > > Very convenient and easy to use. Makes my life easier to just look at my computer for my documents ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/293205/scan123?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/293205/scan123) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data