--- description: Review of CSI Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CSI Platform | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Small Business POS Software](/directory/456/small-business-pos/software) > [CSI Platform](/software/296048/csi-platform) # CSI Platform Canonical: https://www.softwareadvice.ie/software/296048/csi-platform Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/296048/csi-platform?page=2) > CSI Platform is designed to help laundromat, dry cleaning, clothing alteration and shoe repair businesses manage delivery, payments, route optimization and other operations via various integrated applications. The platform offers white-labeling capabilities, which allow organizations to personalize the interface and create custom mobile applications to establish brand identity with clients. CSI Platform provides features such as time-tracking and billing, route optimization, real-time notifications, location tracking and geofencing capabilities. It comes with an employee portal to provide employees access to their schedules, tasks and other information. The mobile application allows businesses to manage delivery and pick-up schedules, track vehicle locations and process payment transactions. CSI Platform includes several features for managing business operations, including analytics, invoicing and inventory management. > > Verdict: Rated **4.4/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Computer Systems International - **Location**: North York, US - **Founded**: 1990 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: • Premium - $45 per month or $486 per year • Professional – $60 per month or $648 per year • Enterprise - $150 per month or $1620 per year Branded customer app - $2950 Custom website design - $2800 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Barcode/Label Management - Billing & Invoicing - CRM - Communication Management - Credit Card Processing - Customer Accounts - Customer Statements - Database Marketing - Email Marketing - Employee Management - Hotel Support - Mobile App - Multi-Store - PCI Compliance - Partial Pickup Management - Point of Sale (POS) - Promotions Management ## Integrations (5 total) - DoorDash for Merchants - QuickBooks Online Advanced - Slice - Stripe - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software) ## Related Categories - [Small Business POS Software](https://www.softwareadvice.ie/directory/456/small-business-pos/software) - [Dry Cleaning Software](https://www.softwareadvice.ie/directory/4200/dry-cleaning/software) ## Alternatives 1. [Geelus](https://www.softwareadvice.ie/software/68365/geelus) — 5.0/5 (153 reviews) 2. [CleanCloud](https://www.softwareadvice.ie/software/371803/cleancloud) — 4.7/5 (215 reviews) 3. [Enlite POS](https://www.softwareadvice.ie/software/48305/enlite) — 4.7/5 (42 reviews) 4. [Swash Laundry Software](https://www.softwareadvice.ie/software/415327/swash-laundry-software) — 4.8/5 (4 reviews) 5. [Quick Dry Cleaning Software](https://www.softwareadvice.ie/software/240651/quick-dry-cleaning-software) — 4.7/5 (59 reviews) ## Reviews ### "Best Drycleaning POS in the market" — 5.0/5 > **pendar** | *6 October 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The most user freindly POS in the market. It uses the latest technology. Used the cloud based version for 2 years at Ashford Drycleaner. I found it very reliable, fast, and stable platform. The support team was extremly great. > > **Cons**: There are no issues with the software that I could elaborate on. > > Integrated credit card system, Automated SMS notification, barcoded garment tracking , customized Pickup Delivery App, and driver mobile tablet were among the most important features that used the mot within our organization. ----- ### "Great Software" — 5.0/5 > **Verified Reviewer** | *2 October 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Great software, very easy to use and outstanding reports to generate to monitor many aspects of your business. > > **Cons**: CSI took so much time to design and release the new web browser based platform > > Great customer support from customer representatives. ----- ### "searching for the right document" — 3.0/5 > **AMY** | *5 December 2019* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: as you start to type, it brings up all the possibilities (but only if you have the right field started) > > **Cons**: seems like more clicks than what you would expect to open a document. Likewise, if you go in the wrong field, it doesn't give you a hint that you needed to use a different one... Also, i hate when you download the doc, it doesn't have the title but some odd letters/numbers > > I use it for work to bring up documents, etc. for compliance...not sure if there's timing for how long you read or listen to recordings before it lets you sign off...as i'm sure others are skirting the system... ----- ### "Best Dry Cleaning POS" — 5.0/5 > **Verified Reviewer** | *1 October 2018* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly, tech support extremely helpful. > > **Cons**: Some detailed reports can take quite a while to process and open. > > When training new employees, the ease of use with TMS makes training an easier task. Also, very easy to make changes to price list and descriptions. ----- ### "CSI in Africa" — 4.0/5 > **Gaogakwe** | *10 July 2019* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: The ease of use and the many functions available > > **Cons**: The support in Africa. We work on different timezones and the support has not been satisfactory. Firstly, I have tried calling the 24hrs line and the few times I have tried it has rung unanswered. I then resorted to emails which the team does not respond to. I have an issue of trying to setup a loyalty program where customers can earn points which they can use as tender to pay for their laundry and its been about a year without any success. I am also trying to use the sms notification and all they can tell me is that it is not supported in my region. Why not use APIs with an bulksms service provider an they tell me that will not work. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/296048/csi-platform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/296048/csi-platform) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data