About Bloomerang

Bloomerang gathers the best tools, resources, and people in a single place and, through our donor management platform, empowers nonprofit organizations to carry out their missions. Raise more funds by creating a seamless giving experience for donors and build relationships that last a lifetime. With Bloomerang, you’ll have: • Unlimited donation pages and forms • Peer-to-peer and crowdfunding tools • Donor portals • Dynamic donation forms • An Interactive dashboard • Data segmentation capabilities • Communication workflows and audits Bloomerang’s integrated marketing tools make it easy to send and track timely, personalized emails and mailings. These include: • Email marketing tools • Letters and mailings templates • Surveys Automatic daily updates save you time and ensure your data freely and accurately flows between the apps you depend on. This is possible through our: • Integration hub • Nightly mailing address updates • Task management features Generate reports that will help you refine fundraising efforts and strengthen relationships. You can do this with our: • Filter-based reporting • Engagement scoring and wealth screening tools • Donor retention insights • Email performance analytics
Bloomerang Software - Bloomerang Donor Database Dashboard
Bloomerang Software - Bloomerang Constituent Summary
Bloomerang Software - Bloomerang Email Editor
Bloomerang Software - Bloomerang Report Templates
Bloomerang Software - Bloomerang Email Analytics
Bloomerang Software - Bloomerang Reliable Info with Donors
Bloomerang video
Bloomerang Software - Bloomerang Donor Database Dashboard - thumbnail
Bloomerang Software - Bloomerang Constituent Summary - thumbnail
Bloomerang Software - Bloomerang Email Editor - thumbnail
Bloomerang Software - Bloomerang Report Templates - thumbnail
Bloomerang Software - Bloomerang Email Analytics - thumbnail

Bloomerang pricing

Bloomerang does not have a free version and does not offer a free trial. Bloomerang paid version starts at US$125.00/month.

Starting Price:
US$125.00/month
Free Version:
No
Free trial:
No

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Bloomerang Reviews

Feature rating

Value for Money
4.6
Functionality
4.3
Ease of Use
4.6
Customer Support
4.8
5 reviews of 1,283 View all reviews
Nic
Nic
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2018

For organizations small and large, Bloomerang is good fit.

Our organization moved from Raiser's Edge to Bloomerang just over a year ago. If you are familiar with Raiser's Edge, you likely understand that this is a massive transition to undertake both technologically and fundamentally--but I'm glad we did. We moved away from Raiser's Edge because we needed software that was powerful yet highly intuitive and didn't ship with a price tag that is difficult to justify. A year later, all of my team members are comfortable using the CRM and do so wherever they need to because it relies only on a web browser and internet connect -- no proprietary software or hardware required; no desk to which you're chained. There is a lot of power in Bloomerang at a price point that I guarantee will fit any budget, and the Bloomreang team does a great job of creating a product experience that actually has you celebrating the renewal date because you can cut the check knowing you made an excellent choice. From our first call with the sale's rep and through 12+ months of communication, I have enjoyed our experience with Bloomerang and look forward to many years as a client.

Pros

Greater than the Bloomerang CRM itself is the company's incredible support team that is not only quick to respond and meaningfully engage, but does so humanely. Too many vendors staff their support teams with specialists who are technically proficient, but lack the ability to translate their knowledge into kind and understanding support. Without this type of support, clients like me would be left frustrated, defeated and with unresolved issues. Boomerang recognizes that their software AND support team needs to be human, and they do a great job putting this understanding into practice. This understanding is well-implemented in the software itself which requires minimal training to comfortably navigate and use. I am able to train-in team members on Bloomerang's basic functions within 60 minutes, and thanks to the software's intuitive interface, team members aren't intimidated by what they see on-screen, allowing them to explore Bloomerang's functionality on their own. This ease-of-use rings true for me as an administrator, too. Because I can swiftly navigate through the CRM's features, I am more efficient with my time and able to focus on completing projects and tasks without needing to consult a encyclopedia-length user manual. Overall, I have found that Bloomerang's great product and excellent support has elevated our team's ability to do our jobs well. We're not bogged down in the software anymore. We're focused on fundraising.

Cons

There are a lot of strategic opportunities for the Bloomerang team to take advantage of as they continue to grow as a company, and an area where I'd like to see growth is with third-party integrations. There is currently a MailChimp integration in the pipeline, but I'd also love to see the door open to platform access through API integration services such as Zapier, which would allow customers like me to easily and securely connect Bloomerang to other key software in use within our department and organization.

Response from Bloomerang

Nic, you rock!

Good news: we now have a Zapier and Mailchimp integration!

https://bloomerang.co/features/integrations/

Replied 28/4/2020
Amy
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/2/2023

An excellent software for the money.

From start to finish Bloomerang is an excellent software. Customer support is highly responsive, training is extensive and free, handles event tracking, grant tracking, major gift fundraising, contact management, donor segmentation, reporting and filtering, mobile app, and integrates with multiple third-party apps. The user interface is sleek and graphic-heavy. Constituent and gift visibility is superb.

Pros

Donor retention, donor cultivation, moves management, strategic plan goals and the ability to track progress against goals. Ease of use, graphical user interface is colorful and elegant. Displays highly useful information right where you need it.

Cons

They Bloomerang customer support team and the tech team are very responsive and always making improvements based upon customer feedback. One niggly problem is that you cannot email to multiple email addresses for a given constituent. You can store them, but it will only email to the primary email. Also, you can't report on and download multiple emails for a given constituent. With many married couples who are together in a single record (not a household) there are often several different emails.

Alternatives Considered

Neon CRM, Little Green Light and CharityEngine

Reasons for Choosing Bloomerang

It was cumbersome, not easy to use, too complex, and didn't handle custom fields as well.

Switched From

Blackbaud eTapestry

Reasons for Switching to Bloomerang

Bloomerang offered the most comprehensive donor cultivation package plus visibility of consistent engagement, contact management and gift management. The reporting is also superior.
Amanda
  • Industry: Philanthropy
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
3

3
Reviewed on 17/6/2019

Bloomerang (proceed with caution)

I think there were a few things in the demo process they could have shared with us, especially about the form.

Pros

This review comes from someone very new to Bloomerang, but not new to the implementation process of databases. This product is very intuitive and easy to use on the back end. It has some great features and I'm excited to fully implement it for our organization. There team has been great to respond to requests and they offer some excellent webinars and education for fundraisers.

Cons

This was not said at all in our demo process, and I failed to ask, so I wanted to share the information with those going through the selection process. They only have one donation form and it is not very pleasing to the eye. If you want to make any changes to it (font, setup, changing it to monthly only form) you must have experience with HTML code. Something I do not have experience doing. The best practice for monthly giving is to have it's only form, and unfortunately this is something we won't be able to implement because of the HTML coding requirement.

Also, their email service is great but not automated in any way. So if you're planning to have a new donor welcome series of emails you must do it manually they do not have any email automation. We're now looking into MailChimp to possibly use for email automation.

Alternatives Considered

ExceedFurther and Little Green Light

Switched From

ExceedFurther and Little Green Light

Response from Bloomerang

Hi Amanda, thanks for your feedback!

We're always working on improving our online giving and email marketing features. We've recently released a MailChimp integration as well!

https://bloomerang.co/blog/new-feature-bloomerang-mailchimp-integration/

Replied 28/4/2020
Suzie
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2022

Bloomerang is awesome!

Bloomerang really helped to organize our donor relationships. All of us knew who spoke to whom and the financial background of the donors. We didn't have to have the donor repeat information because everything was logged in the system. We could also put our efforts into those who had a connection to our cause and the financial means to donate more if asked.

Pros

I was a part of selecting Bloomerang for a nonprofit I worked for. It was midline for cost and midline for options. That actually met our criteria. We didn't have any experience with donor software so we wanted something intuitive and easy to use. That's Bloomerang. I really liked the donor search because we could evaluate a person's capacity to donate. That helped us to be intentional with our efforts.

Cons

I would imagine that the options offered are not as robust as some other platforms however, we never used a donor software before and this was more than we needed. So we felt we could grow with the program.

Alternatives Considered

Blackbaud eTapestry

Reasons for Choosing Bloomerang

The spreadsheet was such a pain to maintain. This software makes it easy to keep track of who you need to contact, what conversations have taken place, and any background information we needed on our donors. It also kept track of the donations like our spreadsheet. It was just so much more robust that a simple spreadsheet.

Reasons for Switching to Bloomerang

Bloomerang was so much more affordable and intuitive to use. It's not as robust as Blackbaud but it's also not confusing to figure out. It was a very easy switch for us. Blackbaud was very time consuming to set up and costly for features we didn't need.
Amanda
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/7/2022

Highly Recommended Program

Pros

We switched to Bloomerang as an organization around a year ago. This program is intuitive and user friendly. The transition between programs was flawless and simple on our end. The data is well organized and easy to access. Our previous program required chatting with a representative every time we needed to create a report - however this program is easy to use and we've rarely had to use the chat feature! The times we've used the customer service chat have been fabulous. The people are friendly and very helpful! The training is excellent. We love how it tracks our fundraising goals and how simple the online donation form was to create. I also enjoy using the email blast feature - this has helped us reach out to our supporters in a new, easy way!

Cons

I honestly don't have any suggestions at this point. This program is better than we hoped for.

Alternatives Considered

Bonterra Guided Fundraising

Reasons for Choosing Bloomerang

eTapestry was unhelpful, unengaged and we could not effectively use the program. After our three year contract, we knew we needed something better.

Switched From

Blackbaud eTapestry

Reasons for Switching to Bloomerang

Based on our specific supporters, we felt Bloomerang would be a better fit. Network for Good seems like a good program for more tech-savvy individuals, however our supporter base is much older and the extra tech was unnecessary for us.

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