About Xero

Xero is an accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position. As a web-based solution, Xero can be accessed from any device with an active internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials. With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend. The solution comes with a 30-day free trial period for product testing and feature evaluation.
What is Xero?

Xero is an online accounting system designed to simplify business tasks such as paying bills, managing expense claims, creating invoices, and more.


How do you use Xero?

Xero’s main hub is accessible online and used to manage staff and client data. Its Practice Manager tool is used to manage jobs, assign tasks, and track time. Xero can be integrated with external systems and connected to bank accounts to provide automated transaction feeds.


Who uses Xero?

Xero is primarily used by small business owners, accountants, and bookkeepers.


How much does Xero cost?

Xero offers three pricing plans. "Early" is for new businesses, sole traders, and the self-employed and is $5.50 per month. "Growing" is for small/growing businesses and is $16 per month. "Established" is for established businesses and is $31 per month.


Does Xero have an app?

Yes, the Xero Accounting mobile app (for iOS and Android) provides on-the-go access to invoices, contacts, bank account balances, spending, cashflow, and more.


Xero Software - Xero dashboard
Xero Software - Xero personal dashboard
Xero Software - Xero bank reconciliation
Xero Software - Xero bank account management
Xero Software - Xero payroll overview
Xero Software - Xero inventory management
Xero video
Xero Software - Xero dashboard - thumbnail
Xero Software - Xero personal dashboard - thumbnail
Xero Software - Xero bank reconciliation - thumbnail
Xero Software - Xero bank account management - thumbnail
Xero Software - Xero payroll overview - thumbnail

Xero pricing

Xero does not have a free version but does offer a free trial. Xero paid version starts at US$12.00/month.

Starting Price:
US$12.00/month
Free Version:
No
Free trial:
Yes

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Xero Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.3
Customer Support
4.0
5 reviews of 2,687 View all reviews
Quratulain
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/2/2021

Best in Multi-currency accounting for SMB

Xero was the best choice back in 2015 (when no one gave multi-currency) and still is in 2021 (when there are some who do).

I have now added another company to Xero and cannot imagine shifting to another platform....ever.

Pros

With most clients abroads, we find its best to bill them in their local currency. Luckily for us, Xero is there to help sort our books out and keep them in order. It integrates with many bank feeds & popular wallets/fintechs like PayPal, Payoneer & TransferWise so accounts are upto date - always.

Another feature we really use is their tracking fields. Xero allows users to setup 2 tracking fields that can be added to invoices, expenses, bills and assigned to each line. This helps us keep track of project based work and has been our way since before Xero ventured into Project based accounting (that users need to pay additional fee for)

It also integrates with online payment gateways such as PayPal, Stripe, GoCardless, and a few others; thus payments are a breeze for clients.

As a non-accountant, Xero is easy to use even when you get into all the features it provides.

Cons

They have made some changes to their UI esp where invoices and expenses are concerned. Luckily for older users, expenses are still free however, for new users it isnt and each person filing expenses on it needs to pay a small fee. I think it should be free for a small number of users (atleast 2) and then charged.

Alternatives Considered

Quickbooks Online

Reasons for Choosing Xero

Freshbooks didnt give Multi-currency and it was causing problems with reporting

Switched From

FreshBooks

Reasons for Switching to Xero

There was no multi-currency in Quickbooks available. Bank feeds were also not there for some of the banks I wanted. For a similar price point Xero offered better features and a product that was easier to use for a non-accountant.
Christina
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 6/4/2023

Great platform for small businesses

Pros

The integration to the 3rd party platform. From booking engine, payment Getaway, timesheet, etc.

Cons

I don’t know how to adjust the margin layout on invoice. My company details that I set up to display in top right of invoice always looks messy. I couldn’t find any helps to adjust the margin to make it neat and tidy.

Alternatives Considered

MYOB Business and QuickBooks Desktop Enterprise

Reasons for Switching to Xero

More user friendly compare to Myob, more integration options compare to QuickBooks. Also recommended by my accountant.
Ian
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

3
Reviewed on 27/4/2023

concealment and Non Disclosure

Very Poor - due to alck of ability to speak to anyone or email anyone due to Xero refusing to allow procedures for complaints. I wonder Why ?

Pros

The sales and Marketing misleading information which has casued our lack of TRUST We need a company which offer support and competent systems

Cons

Failure to disclose material Facts For exaple Banks Xero does not work with Handelsbankken and Metro Bank and the lack of ability to get support at Xero and the lack of ability to get 2nd party authorisation (even on Xero verification app )

Ousmanou
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/3/2023

Xero: The complete solution for effective financial management

I have been using Xero for several months now and I must say that my experience has been very positive so far. The software is very user-friendly and easy to use, even for people who do not have in-depth knowledge of accounting. I really like the way it is organized, with clear tabs and drop-down menus that make navigation simple and intuitive.In addition, the features offered by Xero are really impressive. I particularly like inventory management, which allows me to easily track my stock levels and place orders when necessary. Similarly, the bank reconciliation function is very useful to ensure that all transactions are correctly recorded and that the accounts are up to date.Finally, Xero's customer service is excellent. I have contacted their support team several times and I have always received a quick and useful response. They are very competent and were able to solve all my problems in no time.Overall, my experience with Xero has been very positive and I would definitely recommend this software to anyone looking for an easy-to-use and complete accounting solution.

Pros

What I liked most about Xero was the ease of use of the platform. The features are well organized and easily accessible, which makes it easier to manage my finances. I also appreciated the wide variety of features offered, especially in terms of inventory management and bank reconciliation. Finally, the customer service is excellent, with a responsive and competent team ready to answer my questions and solve my problems.

Cons

Although I am generally satisfied with Xero, there are some negative points to report. First of all, the cost of a monthly subscription can be quite high, especially if you use advanced features or if you need a large number of users. In addition, some features may be difficult to understand for novice users, which may require additional training. Finally, although the customer service is excellent overall, I have sometimes encountered longer wait times than expected to get assistance.

Stuart
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 12/4/2023

Accounting Software review

Good product, that integrates with other software easily

Pros

Easy to use for accounting ledger, integrates with other software we use.

Cons

Not as good as our other software for general accounting and payrole

Alternatives Considered

Sage 50cloud Accounting

Reasons for Switching to Xero

looked less complicated and integrated with other software

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