About Xero












Xero pricing
Xero does not have a free version but does offer a free trial. Xero paid version starts at US$20.00/month.
Alternatives to Xero
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Intuative, simple, accountant favourite software
Accountant loves it, so I moved from Freshbooks then Sage then Xero and haven't regreted it for over 7 years. I enjoy using it and it does almost everything i want it to.
Pros
Intuative to use, feature rich, clear layout and appears to have a lot of investment/ improvements being made.
Cons
You can't see a log of any emails/ reminders you've sent. You can see the time and date stamp in the notes section but not what they read.
The app is handy but a drastically cut down experience.
Alternatives Considered
Sage 50cloud AccountingReasons for Choosing Xero
Used this for years with old company. Did the job but at the time especially, felt very basic and we had to find workarounds to use.Switched From
FreshBooksReasons for Switching to Xero
Used Sage50 for a 3 month trial and was fine but the UX didnt feel as well executed, the features were fine and it did everything I needed it to, just Xero felt a lot more polished.- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Bookkeeping with ease
Xero is such as easy platform to use. Having used most of the other big name competition programs, Xero by far is the most intuitive and allows me to automate a lot of repetitive tasks and keep on top of my financial position. I love the fact that I have have my Accountant looking at the account at the same time as me so we can review things together over the phone or zoom.
Pros
Xero does everything I need it to and helps me stay in control of my finances as I can see real time data of income and expenses and I always feel in-control.
Cons
Cost is probably the main thing. The limits on the lowest plan are tight for a freelancer- as I often have more bills than the allocation, but don't need anything else in the next plan up.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Nice reconciliation features, but expensive for small businesses
Xero has Frustrating customer support reps at times. Like many companies, they will send you a template response with whatever they think your issue is when they skim your support request. Frequently, you have to tell them to actually read your message carefully so that they realize you have an unexpected problem and don't need a useless "support article".
These guys have also frequently been raising their prices constantly.
Banking integrations frequently stop working.
Pros
Ease of reconciliation, imported transactions from integrations with other platforms (when it works).
If you have many users, Xero does NOT bill by the number of users. So, costs may be relatively low for a large organization.
Cons
Constantly increasing prices, integrations with banks and other accounts don't always work and break fairly frequently. Customer support will frequently try and tell you that they won't help you with your request at all and to "talk to an accountant" even when you're asking them regarding how to do something with their software.
If you are a smaller company, the plan pricing is quite expensive, since the minimum plan for a functional business is relatively expensive and they don't care whether you have one user or 100 - they charge the same.
Alternatives Considered
QuickBooks DesktopReasons for Switching to Xero
Quickbooks had been problematic for a previous employer of mine- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
We love it for our Charity
Xero has become an indispensable part of our financial operations. Its robust features, ease of use, and flexibility outweigh the minor drawbacks. For organizations like ours, Xero provides an excellent balance of power and simplicity, helping us focus on our mission while staying financially organized. We would recommend it to other charities or small businesses looking for a modern accounting solution.
Pros
At Dogsnhomes Rescue, we use Xero for our accounting needs, and it has proven to be an invaluable tool for managing our financial operations efficiently. Here's what we love most about Xero:
1. User-Friendly Interface
Xero’s clean and intuitive design makes it incredibly easy to use, even for those without extensive accounting experience. The layout is straightforward, and navigation between features is seamless, allowing us to stay focused on running our charity.
2. Automation Features
We particularly appreciate the automation features, such as bank feed imports, recurring invoices, and automatic reconciliation suggestions. These features save us a significant amount of time and reduce the risk of human error.
3. Real-Time Financial Overview
Xero provides a real-time dashboard that gives us instant insight into our financial health. This helps us track our income and expenses, ensuring we stay on top of cash flow and budgets.
4. Cloud-Based Accessibility
As a cloud-based platform, Xero allows us to access our accounts anytime, anywhere. This flexibility is crucial for a charity like ours, where team members may work remotely or need to check financial data while on the go.
Cons
Payroll services are not included in Xero's standard plans and are available only as a paid add-on through a third-party provider, which can increase overall costs.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Xero
Ease of integration with other products to give us a holistic approach to our bookkeeping- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Good but must try harder...
Overall, I used Xero on a day to day basis, but begrudged using it. The interface just doesn't help when you are trying to find things and reports etc, the only good part for me that I really enjoyed using was the receipt upload and expense management side of things. Sadly though, this wasn't enough for me to stick with Xero and I ended up moving away.
Pros
Has all the features you would expect from an accounting platform.
Cons
Clunky to use, interface needs work to be more streamline and to enable you to make less errors.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Xero
At the time seemed the better option, however I did end up moving away from Xero and instead moved to Quickbooks.- Industry: Machinery
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
What You Ought to Comprehend About Xero Before Purchase
Pros
Xero accomplishes all accounting needs such as automating repetitive tasks such as AP, AR and GL.
Cons
To be honest, Xero is flawless since it suits all my online accounting needs.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Xero good for basic startups
Used on a startup and easy to set up and get into doing some accounting, moved on after a year to software with better stock management and order processing features.
Pros
Easy basic setup for people new to requirements of accounting software and to learn basic accounting. Also easy to integrate with many web platforms.
Cons
Stock management and its basic layout aren't a feature im pleased with.
Alternatives Considered
Sage 50cloud AccountingReasons for Switching to Xero
Cost and ease of use to start with, however did switch to Sage for its stock management a year later.- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Good product, Constant Evolution causing complexity
OK product, likely to remain for a while longer.
Pros
It works. Relatively simple to use for non-accountants, and linked to my accountants to let them do their reports and things.
Cons
Monthly charges, constant evolution of the product, but sadly more towards more accountant trained type of people
Alternatives Considered
Sage 50cloud AccountingReasons for Choosing Xero
No longer able to access Sage data, hence switch was forcedSwitched From
Sage 50cloud AccountingReasons for Switching to Xero
Cost, simplicity, and ease of setup/use.- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
I love the clean interface!
Easy to use! Much better than the accounting software I was using before.
Pros
The clean interface. I like that Xero is user-friendly.
Cons
It's still early days, so I'm learning the system as I go along.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Xero Review
Overall it was very good and helped my business
Pros
Easy to access from any device. The layout is great.
Cons
Took a while to get used to - a lot to learn
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Xero - market leader for online bookkeeping system
Overal experience has been very good and we still recommend this software to our clients.
Pros
Xero has got very good set of features and it is considered a market leader with regards to online bookkeeping software.
Cons
Xero is slow to listen to their customers feedback and often prioritizes other work and development rather than the features most required.
Alternatives Considered
QuickBooks Online AdvancedReasons for Choosing Xero
We wanted an online system that actually worksSwitched From
Sage AccountingReasons for Switching to Xero
Xero is more reliable in terms of VAT management, as QuickBooks often has problems with full reconciliation of the VAT account.- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Love Xero!
Overall, I wish I had changed to Xero much sooner as it saves me so much time and makes my job so much easier. The price is very affordable, it is very user friendly, and I highly recommend it.
Pros
After getting fed up with Quickbooks, I decided to try the Xero free trial. I love the simplicity, how it prompts me to reconcile each time I log in so month end goes so much smoother and quicker than with Quickbooks. The pricing is WAY better and I'm not getting nickel and dimed the way I was with Quickbooks. I would say it is much easier and more intuitive and makes my bookkeeping so much simpler.
Cons
It was a bit time consuming moving our data from Quickbooks to Xero. We paid to have the recommended service done, I think it was through Jetpack or something like that. They did a great job but there were of course some things that didn't cross over exactly right so going through and finding those issues was a little time consuming, but once that was settled I'm very happy I made the move.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Used for 12 years. This used to be a great product. I feel like it's past the point of no...
Degrading quicker than the US presidency
Pros
The memory of how good it used to be, and the lessons learned now.
Cons
New changes are force-fed to customers whilst still in beta or alpha, with no opt-out
Prices have gone up repeatedly
Features used everyday have been removed
The new user interface is bloated and requires more work
Keyboard shortcuts/entry have been removed
Support don't seem to care and just give canned responses
The interface just gets laggier every month
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Xero simplifies bookkeeping!
Over-all I like Xero so much. I find it easy to maintain the books with its user-friendly interface. Also a plus points for a variety of apps you can integrate with it making bookkeeping tasks so easy.
Pros
It's super friendly to use, functions are so easy to navigate, and their support team is very active when it comes to our concerns.
Cons
As of now they're having issues with foreign exchange in Wise causing a huge bank revaluation amount... but could be resolved by removing and redoing the reconciliation of the transaction. By far my only issue is the extra-time needed to do the recon due to this issue.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Perfect for Small Businesses
Overall, Xero is a great accounting software and it is my favourite of the few I have used (MYOB, SAP).
Pros
Intuitive and modern UI. Very simple to use and a great experience all around.
Lots of integrations with external software (Xemplo, ETZ for example), making it very versatile.
Cons
It works great for us now, but we are reaching a point where it is too simple for our needs. No robust cost centre/division tracking abilities (although a basic version is offered). Not a lot of support for consolidation of multiple entities built in.
Reasons for Switching to Xero
Simple and lots of integrations. Was reasonably priced at the time.- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Xero is a premium accounting product that help gain control over financial operations.
It has been a graceful experience with Xero and we have had great success working on our finances with Xero features. Xero has enabled us to monitor activities in our cash flow making it easy to determine how financial resources are moving in and out of our organization. It also help us to create invoices for collecting payments from our clients.
Pros
Xero is easy to use and the invoicing function help generate accurate and stunning invoices quickly. It provides comprehensive financial reports which gives us a clear glance of how our organization is performing financially. Xero has great budgeting and expenses control features that assist us in crafting budgets for our projects and monitoring the expenditure to ensure it remains within the bounds of the budget.
Cons
Xero features has given us great value. None of them has given us any challenging moment.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Xero is every fine-tuned tool for accounting and monitoring expenses.
Xero has become a perfect fit for our accounting needs and more so controlling our finances and monitoring our cash flow. Xero has made it easy to manage our expenses which allows us to match our expenditure with the available budget. Its efficiency in financial reporting has enabled us to measure our financial health position and guide us on how to keep it as strong as possible.
Pros
Xero offers receipts capturing functions that makes it easy to track our expenses. It also has easy to use budgeting tool that help us create accurate budgets for our projects. Xero offers easy to use invoicing tools that enable us to draft up-to-detail invoices for collecting payments. The reporting tools provide us with detailed financial reports that assist us to evaluate where our business stands financially. Xero superior security functions gives our sensitive financial data top-notch security and privacy.
Cons
We have found nothing about Xero that is off the mark. It has served us so perfectly so far.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Reliable Tool for Online Accounting
Pros
Xero for over four years now has been the most vital tool for matching payments, eradicating fraud and handling accounting tasks online.
Cons
I mainly use the mobile application and it suits all my needs as Senior Partner in Management Consulting industry.
- Industry: Arts & Crafts
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
What I Experience with Xero
Pros
Xero has a mobile application that enables me to carry out repetitive accounts tasks on the go.
This tool has enabled us to eradicate fraud in my organization by managing and tracking expenses.
Cons
Xero mobile application though lack some capabilities available on cloud apps.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good finance software for small business
Mostly positive, some frustration. I can't help but feel with just a few updates, Xero could be great.
Pros
Xero is easy to use. Xero (the company) has put in the effort over the years to improve the overall use of the product (user interface, reporting).
Cons
While Xero has made significant product improvements, they haven't made the minor adjustments the user community has requested - specifically adding more custom text tracking fields. Xero comes with two, and most users find five or 10 would be beneficial. Also, Xero has not rolled out all of the updated pages on the web version. For example, the updated Accounts Payable pages were available months ago, while Accounts Receivable still shows the older pages. Not a showstopper, but a uniform look across all pages would be great.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
What I Experience with Xero
Pros
Xero has mobile applications which I have installed on my iOS device and allows me to carry out accounting tasks on the go over the internet.
Cons
However, some features are missing on the mobile application and are available on cloud apps.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
My Expertise with Xero at ASEA for Auto Dealer Accounting
Pros
Xero streamlines repetitive accounting tasks through workflow automation. Matching receivable, POS and invoices detect discrepancies rapidly before paying vendors.
Cons
I slightly dislike that Xero lack features for global enterprises. However, ai integrate with external CRM and ERP platforms.
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Xero is great for efficiency and easy UI
Pros
The affordability compared to other Accounting platforms.Pretty easy to use and implementing existing data is straightforward.I also like that all our accounting information is in one place.
Cons
My experience with Xero has been smooth without any issues.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
My experience
At all was very good and satisfied, and i advice people to use it .
Pros
Manage my business account very easily and smooth .
Cons
The most thing i like in Xero the invoices , and easy to use and accessible any time .
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Xero Works
Pros
It makes it a breeze to create, customize and send invoices online.
Automation of repetitive accounting tasks saves time.
Cons
The vendor has worked hard ever since 2019 to eradicate any bug that may arise.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
xero software zero problems.
I have manage our Holiday Requests, Salaries, P&L, and quotations through XERO for over 3 years now and yet to have any issues with this platform. Salaries are all paid as expected and we can manage the business effectively because of this platform.
Pros
As a Director within my business, XERO gives me realtime information that allows me to manage the expectations of our shareholders using the accounting programme within XERO accounting reports.
Cons
The API feed to the banking page can often be slow and doesn't accurately show the latest figures. But as far as a quick glance goes this is an adequate tool.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Xero: AP/AR/GL Automation Program
Matching payments before sending to vendors has reduced financial errors via early detection of discrepancies.
Pros
Xero automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI.
Cons
The back-up reporting on the previous version wasn’t easy to filter - kudos to the vendor for updating it.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Xero is the way to go. A very resourceful tool for accounting and financial management.
It has been a satisfactory overall experience with Xero. Getting to utilize Xero powerful functions has helped us get a much better control over our financial activities. Xero also has enabled us to learn better and more efficient ways of handling our finances through accurate budgeting and expenses tracking.
Pros
The financial reporting features that provide eye-opening insights about where our organization stands financially. Xero has budgeting and expenses tracking tools that help us manage and properly utilize our financial resources. Xero has very advanced data security features that keep our sensitive financial data secure from unauthorized access. It offers outstanding bookkeeping tools that allows us to keep all financial documents and receipts organized for easier referencing.
Cons
Xero has exhibited no cons so far. All things about it are in perfect shape and there been no complaints about it.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Accounting with Xero is Amazing
Pros
Xero is the most iconic tool that I have ever used. I like that it offers a wide range of online accounting tools such as AP, AR, GL and payment matching in one place.
Cons
Whenever I face issues, the vendor technical team is rapid in resolving the bug - currently, there is no daunting aspect.
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Xero review
Just be aware of the small print. Dont get locked out of your own business software
Pros
I like the software, it offers just about everything youd need to keep your financials in order and even offers end of year reports for the irs ( very important) and keeps you alerted on your quaterly tax payment schedule, among other thing. You can link your bank and reconcile your spendatures and tuck each transaction into its proper tax-non tax catagory, plus other deductions such as depreciation of your vehicles for tax writeoffs, and many more...
Cons
.however. the quoted price on the promotion was way far from the price i was charged for this product. Also i missed my payment by two days and all my information, everything i had documented, reconciled, entered, invoices, reports, EVERYTHING was being held for ransome and untouchable till i paid my inflated price. Its was an eye opener. When running a business, be careful what product you choose, for me. I cant be locked out of my accounting software for any length of time when it comes to my business. Just food for thought. I know zoho has been the best alternative app for free even. And it offers the same services xero does for half the price. No gemics
Alternatives Considered
Zoho InvoiceReasons for Switching to Xero
I did at first but choose zoho instead. I dont need my financial software locking me out of my business account. Zoho doesnt do that. Ever- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Useful way to track your business' performance
Xero has been a useful tool for my business for the past 8+ years, and I use it in conjuction with my accountant to keep track of my business accounts. It's a handy way to code account transactions, and also see how my business is performing.
Pros
Super easy to track and stay on top of my business financials.
Cons
It can be hard to get help and support, and also to set up new reports.
Alternatives Considered
MYOB BusinessReasons for Switching to Xero
My account recommended it, and was a requirement to work with them.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Clear and timely accounting.
Xero is an excellent tool that has allowed me to manage my department's expenses in a transparent and orderly way in simulation projects, prevention exercises and detailed analysis.
It has allowed me to pay vendors and reimburse expenses for services such as security consultants, incident response companies, relocation of response teams to different geographical areas,
mobilization teams and replacement of damaged infrastructure, etc.
Pros
It allows me to manage my department's accounting in real time, giving me a clear and up-to-date visualization of expenses.
It helps me a lot in generating reports with balance sheets and cash flow to reliably assess profitability and make better decisions in the future.
Cons
Customer support is slow and limited, we have solved problems before getting a response.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy to use and gives alot of financial reports fo review.
Overall Xero is easy to use and there is not many things that you can do to break it.
Pros
Everything you need for financials are at your fingertips. From Reporting to daily transactions to payroll.
Cons
There are a few client contacts that I have trouble finding. When Updates happen it changes the way things are used, this can be a little frustrating to pivot of processes.
Alternatives Considered
MYOB BusinessReasons for Switching to Xero
Xero was where our accountant was at. and toe keep things smooth it was recommended that we use Xero.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Very agile for small businsesses
This software is very user-friendly and customisable. It is very good for small businesses to keep track of their quotes and easily convert those quotes into invoices to show a clear journey from quote to invoice to paid work completed.
Pros
You have the ability to create a quote, add your own notes and narrative, save templates, and convert quotes into invoices, all going directly to the customer and requesting them to pay using the method that makes sense for your small business.
Cons
Seemingly unable to set a budget limit for a project, attribute hours towards it, and to let you know once this has reached it's limit/not exceeded it.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
My Experience with Xero in a Filled Insight
Pros
I use Xero on few selected moments mainly through mobile application when on the go. I like that it automates repetitive accounting tasks.
Cons
Unfortunately, Xero mobile application does not allocate all features available on mobile apps.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Xero Accounting Software Review
Overall, Xero has been excellent at providing an accounting software system for small business clients that is user friendly and has excellent product support.
Pros
Xero offers excellent support resources and communicates regularly with customers, advising of product updates and features. Using Xero is easy and with the on-screen support Xero Central support feature, help is always at hand.
Cons
Xero is not scaled for manufacturing clients and lacks stock management capability. Larger clients may be looking for a more scalable solution with stock management and offline access.
Reasons for Switching to Xero
No. I'm an accounting software partner, so the more products I have access to the better.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Amazing at efficiency
Overall I can't imagine using different software. We briefly used Sage for payroll and it was too detailed and clunky, with Xero it was an easy setup and efficient process each time.
Pros
Simplicity and ease of use. You don't have to be a qualified accountant to be able to use it, but if you are, the whole system is very helpful and you can automate so much!
Cons
The support takes time to get your ticket answered but when it is, any follow-ups are quick.
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Easy Accounts
Easy to gain an understanding of with various help sections, and fully customisable in terms of invoicing and product management.
Pros
If fully utilised Xero is a very powerful business tool that can encapsulate everything financial - from integrated stock systems and product costing, to sales tracking and customer management.
Cons
The dashboard can be a little cluttered together - in some instances you need to click through a few hyperlinks to get to where you want to go.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
My preferred accounting software, good but not perfect
Very good. It is my preferred accounting software.
Pros
Built on a good bank feed as a solid foundation, makes the information reliable. Functionality is reasonable, not amazing, but reasonable is perfectly fine. It has a good balance of usability and functionality.
Cons
Recent price hikes are difficult to swallow, particularly if payroll is a requirement. Xero used to have a payroll only option for about $15 per month; their 2 person payroll plan is now $90 per month, and will presumably rise again next year.
There are other quirks too that could easily be fixed by inexplicably aren't. They're not as responsive to these quality of life changes as they were initially, presumably the big company "not my job" inertia problem.
Reasons for Switching to Xero
Ease of use and reliability are the key factors, but also some familiarity bias (ie I know Xero well)- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A.Nott Xero Insight
Pros
Xero makes it super easy to handle repetitive accounting tasks mainly billing and invoicing.
Cons
Since it suits my needs, I find nothing to dislike as at now.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Best Accounting Software
My overall experience with xero has been fantastic. It takes the stress of my workload and its just so seamless. Also my accountant gets all the information from one place so it makes filling out my SA Assessment returns so much easier.
Pros
As a small business owner who has never used xero before, i like the features it provides. I like how you can connect your bank statements to xero which makes reconciling transactions easier. Its seamless and you dont have to manually go in and pull the transactions across. Also i love how you take a photo of your receipt and input that into xero.
Cons
Nothing really, I like all features. The only small thing i would say is i wish we didnt have to use the authenticator, but other than that i dont have any cons.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A Fine And Easy To Use Platform
It saves time a lot because I can integrate it and use it to cover my financial solutions.
Pros
It has an active customer support team. It is an easy to use software and it has a user-friendly interface. It is a simple platform to use. It is an all-in-one platform that I use to manage my financial payment solutions.
Cons
It has nothing that seems to be wrong with Xero.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Losing touch with the cusomter.
It works and accounting isn't the most exciting part of the day. The features and mindless design changes do not justify the constant price increases. Like the huge integration list, they should break up every feature and price by feature rather than base packages.
Pros
Xero was great when we first signed up. It was a simple small business accounting software.
Cons
They lost touch with the customers. Developers ruled with poorly thought out features and UI/UX. Tell your early customers how much you are discounting your new customers and then flood the dashboard with price increase notifications. Price goes up and the product gets worse.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Xero: Fantastic Online Accounts Tool that Merges Well with PayPal
Pros
Xero allows me to simplify accounting tasks such as billing and invoicing via real-time workflow automation.
Cons
I have not yet come across the dark side of Xero - it accomplishes all my online accounting needs.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Xero Breakthrough
The Xero experience is nothing short of amazing! The user interface is very easy to navigate so anyone can use it. There are various report that can be extracted to create various client reports. They have quarterly updates to keep up with the new trends and address new client concerns.
Pros
They have quarterly updates. Meaning, everything is up to par with what is latest in the market. It is continuously improving to help more more clients and target bottlenecks encountered in the operations. Plus the customer service is top notched :)
Cons
There are some updates that caused some hiccups in the payroll processing. However, all have been addressed.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Do ot use Xero acciunt if you will need support
Fairly satisfactory, I had an issue with updating my payment details but there was an issue and support was useless.
Pros
REDUCED TIME-RELATED TO DATA CAPTURING and cloud-based - no backup needed or software updates
Cons
The support is very basic and no real solutions are provided. If you have an issue with Xero - you are on your own!!!!
Alternatives Considered
Sage 300cloudReasons for Choosing Xero
Xero is expensive and support in pretty uselessSwitched From
Sage AccountingReasons for Switching to Xero
I like the option that capturing is easy- Industry: Market Research
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good for processing; reporting function needs improvement
Processing is easy, but reporting is very time consuming.
Pros
The app allows you to upload receipts so easily
Cons
Unable to automate sending reports to senior management. This is a real pain, I have to manual send regular reports to people which is time consuming.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Why I Prefer Xero for AP, AR & GL Automation
Matching payments with Xero has enabled me to eradicate financial losses when paying vendors.
Pros
Ever since 2018, Xero has been a remarkable tool for handling complex repetitive accounting tasks such as billing and invoicing.
Cons
The then drawbacks and bugs which I was experiencing on my iOS mobile app, were rectified when upgraded to version 18.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
An umbrella accounting
It is a software that has features like automatic bank feeds, recurring invoices, and expenses categorization.
Pros
It doesn't support phone number and email replies can take upto 48 hours.
Cons
It can only track finished goods and isn't suitable for tracking raw materials on work-in-progress.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
AP/AR/GL Tool of this Era: Xero
Pros
Xero is a reliable accounting tool which I use to automate major repetitive accounting tasks mainly invoicing, inventory control and billing.
Cons
Ever since I implemented Xero, I have never experienced any daunting aspect.