---
description: Review of Voyage Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Voyage | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Voyage

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> Designed for businesses in the retail industry, Voyage is a cloud-based SMS marketing solution that helps streamline customer communication processes related to campaign creation, segmentation, and conversions. It lets staff members build drip campaigns based on multiple factors such as target audience, triggered events, and customer attributes. &#10;&#10;With Voyage, team members can access the built-in dashboard to view insights on active subscribers, customer purchases, revenue generated, and follow-up campaigns. Marketers can access A/B testing reports, create personalized click-to-buy links, and schedule campaigns based on specific time zones. Additionally, it enables administrators to configure role-based user permissions, monitor click-through rates (CTR), and export subscriber reports in CSV format.&#10;&#10;Voyage provides an application programming interface (API), which facilitates integration with several third-party applications, including, Klaviyo, Snapchat, Instagram, Justuno, Google Analytics, TikTok, Shopify, BigCommerce, Zendesk, and Recharge. Pricing is available on request, and support is extended via email, phone, chat, documentation, and other measures.
> 
> Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 12 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Voyage SMS
- **Location**: Los Angeles, US
- **Founded**: 2017

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Starting at $0.01 for SMS / $0.02 for MMS + carrier fees
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- API
- Automated Responses
- Autoresponders
- CRM
- Campaign Analytics
- Campaign Management
- Contact Management
- Coupons
- Customisable CTAs
- Drip Campaigns
- Email Marketing
- Landing Pages/Web Forms
- Lead Management
- List Management
- Location-Based Marketing
- Marketing Automation
- Mass Texting
- Message Personalisation
- Mobile Coupons

## Integrations (17 total)

- BigCommerce
- Google Analytics 360
- Gorgias
- Instagram
- Justuno
- Klaviyo
- LoyaltyLion
- Privy
- Recharge
- Retention Science (ReSci)
- Shopify
- Snapchat for Business
- Squarespace
- TikTok
- Twilio

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)

## Related Categories

- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)
- [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software)
- [Mobile Marketing Software](https://www.softwareadvice.ie/directory/4398/mobile-marketing/software)
- [eCommerce Software](https://www.softwareadvice.ie/directory/4340/ecommerce/software)
- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)

## Alternatives

1. [Omnisend](https://www.softwareadvice.ie/software/100592/omnisend) — 4.7/5 (836 reviews)
2. [Marketing 360](https://www.softwareadvice.ie/software/141364/marketing-360) — 4.5/5 (1132 reviews)
3. [Maropost](https://www.softwareadvice.ie/software/426680/maropost) — 3.9/5 (15 reviews)
4. [OneSignal](https://www.softwareadvice.ie/software/269313/onesignal) — 4.7/5 (106 reviews)
5. [Emma by Marigold](https://www.softwareadvice.ie/software/426694/emma-by-marigold) — 4.2/5 (156 reviews)

## Reviews

### "Conversational Commerce using SMS" — 4.0/5

> **Luciano** | *24 June 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: You can build delightful subscriber experiences sending personalized messages across the customer lifecycle. Campaign and automations are easy to configure and use.
> 
> **Cons**: It is not easy to find the costs related to the various plans, it would be great to see this platform open up to other instant messaging channels

-----

### "High Conversions" — 5.0/5

> **Haily** | *5 May 2020* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Voyage is a great platform for SMS marketing. I have seen higher conversions than I've ever seen. List growth is super quick and easy, especially with the use of keywords.
> 
> **Cons**: The platform is not for small businesses who just want to send small text campaigns. It's designed for enterprise companies and requires time to get to know all the functionalities.

-----

### "Very Incompetent Team - STAY AWAY" — 1.0/5

> **Jeff** | *5 November 2022* | Furniture | Recommendation rating: 0.0/10
> 
> **Pros**: Absolutely nothing. It’s bug ridden. And backend CMS is poor.
> 
> **Cons**: Everything about this software is poor. I’d stay far away from it. And their team is incompetent at answering why their technology constantly breaks.
> 
> Very poor experience. Worst mar tech platform I’ve used in the Shopify ecosystem.

-----

### "Great product" — 5.0/5

> **Geoffrey** | *7 May 2020* | Wine & Spirits | Recommendation rating: 10.0/10
> 
> **Pros**: Voyage offers more deep e-commerce features than any other product on the market.  The ability to segment, and create customized lead collections is like no other.
> 
> **Cons**: Still some work to do on data and tracking but they move fast and new features are released often with great customer service and they really listen to their customers.
> 
> It has been great so far.

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### "Good software for SMS marketing" — 4.0/5

> **Ahmad Idzuan** | *1 December 2021* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: Voyage has a good turnover for a SMS marketing that we are launching and it can send many SMS at time easily.
> 
> **Cons**: The learning curves is quite high with this software as many of the feature is very different than the feature that i have use on other software. After i am familiar with all the feature, everything is quite smooth.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/298515/voyage)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/email-marketing/voyage-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/298515/voyage> |
| en-GB | <https://www.softwareadvice.co.uk/software/298515/voyage> |
| en-IE | <https://www.softwareadvice.ie/software/298515/voyage> |
| en-NZ | <https://www.softwareadvice.co.nz/software/298515/voyage> |

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