--- description: Review of Cloudways Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cloudways | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Platform as a Service (PaaS) Software](/directory/4661/paas/software) > [Cloudways](/software/299575/cloudways) # Cloudways Canonical: https://www.softwareadvice.ie/software/299575/cloudways Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/299575/cloudways?page=2) > Cloudways is a cloud hosting solution that helps businesses manage and assess the performance of cloud servers on a centralized platform. Professionals can protect servers using OS-level firewalls and secure confidential data through Secure Sockets Layer (SSL)-based encryption. Cloudways allows organizations to create a whitelist of IP addresses for unrestricted networks and perform OS patches on servers. Managers can generate SFTP credentials, clone servers or individual sites, group applications and assign them to specific teams according to requirements. Additionally, it lets users prevent unauthorized data exploitation through two-factor authentication (TFA) functionality. Cloudways enables businesses to integrate the platform with various third-party applications. Pricing is available on monthly subscriptions and support is extended via phone, documentation and other online measures. > > Verdict: Rated **4.2/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 93 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cloudways - **Location**: Mosta, Malta - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Cloudways offers a 3-day free trial for new users, after which the software is available across 4 pricing tiers for 5 different data centers. Pricing and functionality are outlined below. DigitalOcean $10/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $22/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $80/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB Linode $12/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $24/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $90/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB VULTR $11/month RAM: 1GB, Storage: 25GB, Bandwidth: 1TB $23/month RAM: 2GB, Storage: 50GB, Bandwidth: 2TB $84/month RAM: 8GB, Storage: 160GB, Bandwidth: 5TB AWS $36.51/month RAM: 1.75GB, Storage: 20GB, Bandwidth: 2TB $86.77/month RAM: 3.75GB, Storage: 20GB, Bandwidth: 2TB $274.33/month RAM: 16GB, Storage: 20GB, Bandwidth: 2TB Google Cloud $33.30/month RAM: 1.70GB, Storage: 20GB, Bandwidth: 2TB $73.62/month RAM: 3.75GB, Storage: 20GB, Bandwidth: 2TB $226.05/month RAM: 15GB, Storage: 20GB, Bandwidth: 2TB - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Brazil, Canada, Chile, Colombia, Czechia, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Malta, Mexico, Netherlands, New Zealand, Norway and 16 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Application Management - Authentication - Automatic Backup - Backup and Recovery - CPU Monitoring - Credential Management - Dashboard - Data Storage Management - ERP integration - Event Logs - Load Balancing Tools - Monitoring - Multi-Cloud Management - Patch Management - Performance Analysis - Real-Time Monitoring ## Integrations (7 total) - Drupal - GitHub - Joomla - New Relic - PrestaShop - Slack - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Platform as a Service (PaaS) Software](https://www.softwareadvice.ie/directory/4661/paas/software) ## Related Categories - [Platform as a Service (PaaS) Software](https://www.softwareadvice.ie/directory/4661/paas/software) - [Server Monitoring Tools](https://www.softwareadvice.ie/directory/4409/server-monitoring/software) - [Data Centre Management Software](https://www.softwareadvice.ie/directory/4179/data-center-management/software) - [Virtual Private Server Software](https://www.softwareadvice.ie/directory/4467/virtual-private-server/software) - [Cloud Integration Software](https://www.softwareadvice.ie/directory/4676/cloud-management/software) ## Alternatives 1. [Google Cloud](https://www.softwareadvice.ie/software/172144/google-cloud-platform) — 4.7/5 (2331 reviews) 2. [Hyperglance](https://www.softwareadvice.ie/software/381934/hyperglance) — 4.5/5 (60 reviews) 3. [AWS CloudFormation](https://www.softwareadvice.ie/software/390371/aws-cloudformation) — 4.5/5 (112 reviews) 4. [Datadog](https://www.softwareadvice.ie/software/101405/datadog) — 4.6/5 (369 reviews) 5. [Site24x7](https://www.softwareadvice.ie/software/360425/site24x7) — 4.7/5 (382 reviews) ## Reviews ### "Above & Beyond\!" — 5.0/5 > **Dayley** | *24 April 2021* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: They simplify absolutely everything for the user. So no more typical cPanel to navigate around servers and websites that you host, instead you have their own beautifully laid out, clean, and most importantly \*understandable\* menu system which is visually eye-pleasing. Simplicity at its best. > > **Cons**: Although they have their live chat where there is always an agent waiting to help 24/7 (which most of the agents can answer your questions and resolve your problems there and then), the only downfall is their ticketing system. If your problem is a little more complexed and requires additional help, a ticket must be opened. The ticketing system can take a day or two to get a reply (which is no good if your website is experiencing problems and is down at that time). > > Overall I cannot really fault Cloudways. Their agents are fast at responding, know exactly how to fix problems that may occur, their pricing is clear and offered as a pay-as-you-go service so you only pay for what you use instead of buying a plan which you may never fill, their servers are easily scalable, they offer a wide variety of different servers to choose from; Digital Ocean, Google Cloud, AWS, VULTR, Linode, and AWS. They also throw in the ability to manage email addresses by using their third party affiliates Rackspace, they offer additional addons for managing DNS with another affiliate DNS Made Easy... basically, you can have everything managed by the Cloudways team so that you can worry less about your servers and hosting, giving you more time and freedom to spend on other matters of your business. Which is what every business needs. ----- ### "Easy and affordable tool for everyone who wants to manage vps" — 5.0/5 > **Verified Reviewer** | *15 January 2022* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, reliable and affordable. I'm not an expert in server management but it's a fact that having a VPS to host your sites, in terms of performance, it's much better than shared hosting. But the problem is that it it's much harder to manage. And if you don't know about it, you have to learn or pay someone to do it and to maintain. Cloudways makes it all easy and smooth because they do all the process with their own system and you have a great support and visual dashboard for all you need. It's easier than a cPanel, for example. > > **Cons**: I have to think a little to say the least thing because it could seem unfair. But I think if you want to scale your server hardware requirements the pricing may be a problem. > > As I was facing problems with shared hosting, I started to try VPS. But I found it difficult to implement security and speed optimization. And I was also worried about maintenance. Since my focus shouldn't be on this kind of task, fortunately I found cloudways which made the management of the VPS more easy then a shared hosting. ----- ### "DONT BUY CLOUDWAYS" — 1.0/5 > **Josh** | *14 December 2024* | Computer Networking | Recommendation rating: 0.0/10 > > **Pros**: The infrastructure is good but the service sucks > > **Cons**: Honestly these guys use to be great however the service is horrendous, outsource, they don't listen and make costly mistakes that bring your website down. > > If this platform allowed my I'd write some strongly worded reviews. Lets just say their support is gone. ----- ### "Bigger website hosting Management Company" — 5.0/5 > **Wisani** | *18 May 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The company itself has partnered with the big brands in server management .Good partnership always yield good results...I like them for that It wouldn't be easy for me to signup with digital Ocean and manage everything by myself and succed but with them i have made it. > > **Cons**: The software us perfect only their support are like they are not giving it all of less knowledgeable in assisting us. But the ret is good. The lack of emailing abilities thta creat coat to users because you have to be costed for each email use compare to any other companies. > > Ever Since I use them I only see positive changes like latest partnership with Cloudfare its huge success to website hosting with big data. ----- ### "Fast, easy and reasonably priced - definitely a win" — 5.0/5 > **Davide** | *7 June 2022* | Newspapers | Recommendation rating: 10.0/10 > > **Pros**: I’m very happy with Cloudways thanks to the very easy and very swift procedure to create an account and deploy a server and its applications (Wordpress in my case, production + staging environments). Real usage performances have been outstanding and without issues so far, even the one of the basic tiers can handle without hiccups my website which counts more than 200 blog posts. Costs are very clearly specified and can be monitored in real time. There is also a one click interface for vertical scalability, should you need more performance (even for a limited time, like a product launch or such). Customer care has been very quick in responding to chat messages within minutes, and proactively solved my issues in no time and with the utmost kindness. There is also a referral program. So far so good\! > > **Cons**: My only minor complaint is with the Cloudflare add-on, since its technical details are not clearly specified for an advanced CLoudflare user and connoisseur and all in all it’s cheap and works within a few minutes but lacks all kind of customisation and the default configuration is (understandably) quite conservative. > > So far so good, nothing to complain about and a big improvement in comparison with my previous hosting service ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/299575/cloudways?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/299575/cloudways) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data