About AutoRepair Cloud









AutoRepair Cloud pricing
AutoRepair Cloud does not have a free version but does offer a free trial. AutoRepair Cloud paid version starts at US$59.99/month.
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All AutoRepair Cloud Reviews Apply filters

- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
A huge helping hand with Running my shop!
It has been great. My and my mechanics love the software.
Pros
Their Ability to find the parts that I need to complete my shops jobs. Showing me my options when buying the parts and always getting me the best prices by far compared to other software i have tried.
Cons
I have not run into a issue in the year i have been using AutoRepair Cloud. Even moving between using their web services and the tablet application has been seemless.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Cool application with helpful features
Pros
I really liked the recently appeared ARC advisor feature. Also technical documentation (in particular, part specifications) seems helpful too.
Cons
In my opinion, the application now works a little slower than earlier.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
A great idea
it was a ok experience, nothing special and didn't wow me in any way.
Pros
I liked the features that it had to offer, has a great concept especially for small business. but has some great features and love the tracking progress of each job
Cons
the number plate and vin look up didn't work very well, it doesn't seem to find AUS vehicles very well so that was a downfall to me.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall, the mark is 5
I recommend using this application for auto repair shops. It seems as fine as possible.
Pros
My favorite feature in this application is technical documentation: it has different types of tech docs (repair manuals, bulletins, wiring diagrams, etc.) for any vehicle. I also liked that this application provides import data from the Shopware.
Cons
Application sometimes a bit stucks. Payment after repair via PayPal is not provided (available only for pre-payment).
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The application I was looking for
Pros
After I started using this application, I forgot what paper documentation is. This application has a wide and convenient database of car owners and repairs that were made. I also like the integration of this application with other products, such as QuickBooks, CARFAX, part suppliers, etc.
Cons
Only one disadvantage: not enough technical documentation for some cars.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
It has a lot of useful features
Pros
Find the vehicle by VIN and license plate decoding. Ability to quickly search for maintenances and labor estimates for the selected vehicle. Integration with Google Ads and Yelp.
Cons
To much limited functionality of multilocation.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great application for my business
Pros
I can include images and videos in my presentations to demonstrate my points to customers. Provide comprehensive technical documentation for rear vehicles. Grouping items in Repair Orders and invoices can be helpful for organization and tracking purposes.
Cons
The diagrams in this software have more information compared to others, but they are mostly basic PDFs.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
AutoRepair Cloud is a good application
Good experience. During all time which I use this app, it becomes better.
Pros
Appointments scheduling, especially from the the widget on shop website. Inventories and part orders management.
Cons
Job card is not configurable, as it possible for invoices.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
It has a wide list of interesting features
Pros
Customers chat (emails, SMS, WhatsApp messages), chats with technicians, CRM and marketing, common financial reports
Cons
A lot of configurations, but not enough instructions how to use them
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good app for its price.
Pros
It is compatible with tablets, smartphones, and websites. Labor estimates are looking good. OBD2 diagnostic system that comes built-in and can be monitored through a history log.
Cons
Some features (first of all, some part suppliers) are not available for my country. Also Multilocation feature is limited.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
I use this application for my business
Pros
Communication center, which allows me send different types of messages to my customers. Appointments chapter, which provides possibility to make an appointment assigned to exact worker or bay.
Cons
Labor estimates and maintenances info does not cover all vehicles.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I use this application at work
Pros
The Communication Center with vehicle owners looks multifunctional (including sending different Media). I also like integrated shop suppliers, which I can use to purchase parts just through this application.
Cons
Customer Support Chat sometimes gives reply with a delay. Also application sometimes returns some non-critical, but strange errors.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Seems very good application as for me
Pros
Maintenance services are provided for all types of vehicles Timeline for tracking workflow efficiently The built-in OBD2 diagnostic feature can be monitored through a history log.
Cons
Not all part suppliers that I need are provided by this application.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Seems a good software for auto repair shop
Pros
Availability to customize the Shop website for my customers. Possibility to schedule an appointment independently by customers. I also like detailed Financial Report on all transactions.
Cons
There are features that are difficult to understand and there are no instructions how to use them.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Like this application
Pros
A wide selection of invoice templates is available. Provide comprehensive technical documentation even for rear cars. Timeline that is helpful for tracking workflow.
Cons
VIN scan works not so fine: it needs good daylight to work right and quite big time of recognition.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
My feedback: good application overall
Pros
Ability to approve/reject the work on the repair order, as well as the ability to pay for repair order by clients.
Cons
Some features are hard-to-understand, help tutorials for them are absent or non-informative.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Good product for a small business
Pros
For a small business mechanic, this fits just right and keeps my overhead very low. Thank You for this product!
Cons
Sometimes support team responses with the delay.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
If you have auto repair shop, feel free to use this application.
Pros
Quotes & Repair Orders feature is good: it has different repair item types - labors, parts, inspections, discounts, etc. I can also connect different part suppliers and make direct purchase for parts through this app.
Cons
I don't see any serious cons in this app, only just some minor cosmetic issues.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Inexpensive but quite a good app
Pros
I like that for a small price I get a wide list of useful features.
Cons
The path to repair manuals could be more usable.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Excellent software
Pros
Wide range of repair manuals from different sources, possibility to create your own repair manuals under certain vehicles. Integrated into the application labor estimated times for almost all vehicles.
Cons
I don't see any serious cons in this application.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
I like the integrations in this application
Pros
Integration of part suppliers with ability to purchase auto parts directly through the application. Integration of PayPal for payments after repair is finished.
Cons
It sometimes frozen, I need refresh cache to liven it up.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
I am grateful to the developers of this application
Pros
Grouping items in the Repair Order and invoices can be beneficial for organization and clarity. The interface is user-friendly and straightforward.
Cons
I can still work without internet, but my capabilities are limited.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Easy and functional application
Pros
Very easy to setup before use. Decent functionality as for an application with a low cost. Good customer support that always helps solve problems.
Cons
I once requested a feature development, but it was done with some delay.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Feedback for ARC
Pros
User-friendly interface. It is possible to view the history of all auto repairs. It also provides payment/prepayment for auto repair from the customer.
Cons
For some vehicles there is no data about labor estimates and maintenances.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
I use this app every day
Pros
This application works great for me. Among the advantages, I would like to highlight the ability to save detailed information about customers, cars, and their repair orders.
Cons
For many of the app's features, there are no tutorials on how to use them.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
In general, I recommend to use this application for auto repair shops
Pros
Good dashboard, where I could easily navigate to main features of the application: list of customers and vehicles, list of quotes and repair orders, etc. Customers & Vehicles feature is fine: I can enter a wide range of information about my customer, vehicle information could be quickly searched by VIN code or license plate. Repair Order page looks great too: different repair item items, ability to add labor estimate or maintenance, attach a bookmark to the technical documentation.
Cons
Not all part suppliers what I need is present in this application. And sometimes application a bit stucks.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Quite a user-friendly application
Pros
I like that this application has quite a lot of interesting features. For example, sync of financial info to Xero. There are also versions for tablet and mobile devices, which are important for me.
Cons
But on the other hand, Loyalty Progam is a very useless feature and it seems working not so good.
Response from InterTAD
Thank you for feedback. We are going to add more guide marital for Loyalty Program
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Auto Repair Cloud Review
I have been using this application for 2 years and currently it looks good as for me.
Pros
Detailed database of customers, cars and their repairs and this data can be stored in a fairly large quantity. I also like that ARC is constantly improving and new features are regularly added to it.
Cons
There are small user-interface issues in some chapters of application.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
In my opinion, it is fine app
Pros
I found the CRM & Marketing feature is very useful, in particular the integration with Google Business and the ability to upload reviews on my business from other resources.
Cons
The Сustom Reports feature seems incomplete to me: some important data fields cannot be added.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
In general, this application seems useful for me
Pros
I like wide Customers and Vehicles database and QuickBooks Online Integration. Financial Reports about performed Repairs for me seems useful too.
Cons
The Auto Parts and Inventory chapter is difficult for me. Sometimes there are also errors in this chapter.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Good software
Pros
Offline mode: I can enter basic info about auto repair when the Internet is OFF and then save it all when the Internet is restored. I also like that this application works fine even on old tablet.
Cons
VIN and license plate scan sometimes doesn’t find the car.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
My feedback on AutoRepair Cloud
Pros
Wide range of different small, but very useful features, like sync with Google, integration with Salesforce, etc. The most important for me is quick search of vehicle info by VIN or license plate and technical documentation for cars (first of all - labor times).
Cons
As for me, Financial Reports provides not enough information. Also, parts search via AutoZone doesn't work.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
My conclusion for AutoRepair Cloud: good application, 5
Pros
I like full integration of all features with tablet devices. It is also possible partially work in offline mode when the Internet connection is lost.
Cons
The "Return Part" option could be more helpful and contains more information.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Feedback for ARC
Pros
I like the detailed list of customers and their vehicles, the ability to automatically add vehicle data by search with License plate. Inventory and Part Order features look usefull too.
Cons
The are no such features like revert Repair Order to Quote and the ability to restore Quote from Recovery, as it could be done with Repair Order.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Recommend use this software
Pros
A wide selection of technical documentation. The ability to create own repair manuals for each vehicles.
Cons
Parts Tech is not available in this application. I asked developers to add it, but it still not there.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
My mark for this app is 5
Pros
I like in this application the following things: Customers & Vehicles database, Repairs database (including CARFAX integration), Technical documentation for vehicles (Repair Manuals, TSB, Labor Estimates, Maintenances)
Cons
Impossible to use PayPal or Stripe by clients for payment after job is completed. Only pre-payment could be performed using PayPal/Stripe.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Use this app every day
Pros
Labor estimates are accurate I could establish prepayment options for customers. I can send a link via email or text to the customer for them to review the invoice and provide approval.
Cons
I'm sorry, but I cannot paraphrase the text while keeping the original format.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Good app for a business with small financial resources
Pros
Very user friendly, super easy to find customers and vehicles for repair history and notes.
Cons
Some part suppliers are not available for my country.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
AutoRepair Cloud is very well application.
Pros
Huge database of customers and their cars. Possibility of two-way communication with customers via the Communication Center. I also like the repair link feature, where my customers could approve/reject the work on repair.
Cons
Repair workflow timeline seems a bit hard-to-understand.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Quite a good application, despite its low cost
Pros
Auto parts and inventory management, including buying parts (via Amazon and eBay) not related to some exact car. I also like integration with Google marketing tools (ex., Google Business, Google Ads, Reviews).
Cons
I would like more technical documentation on body damages repairs.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Convenient and functional application
Pros
An informative dashboard where I can see the current status of my auto repair shop at the moment. The features divided into sections quite logically, which makes the application easy to use.
Cons
Quite poor functionality in the offline mode. Internet connection is required for complete work of all features.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great experience with AutoRepair Cloud
Pros
Good functionality of the customers, vehicles and repair orders list. Multilocation provides me access to list of customers, vehicles and repairs one our shop to another shop in different locations.
Cons
Multilocation is a good feature, but could be more functional (for example, provide financial reports).
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Good for not a big auto repair shop
Pros
Customer profile contains detailed information, including own created fields. The Financial Report is a great feature to show the information about prepare job by selected time period.
Cons
Not all vehicles contains technical documentation.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
AutoRepair Cloud is a good application
Pros
There are numerous ways to engage with customers through various media channels. Online inspection that is customizable. Concerns are being raised.
Cons
I can work without internet, but my capabilities are limited.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great software
Pros
Two-way communication with the customer, where I can exchange messages with him, and also send him repair order for approval. And I can do it through this application, without using any other products.
Cons
Common and custom financial reports do not consist all data I need.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
It has a wide selection of useful features
Pros
Different templates (repair, inspection, etc.) which helps me quickly fill the data in work order. Reports feature includes a wide selection of information, for which I could make a report. Marketing is also helpful, I use it for emailing my customers.
Cons
VIN search does not return results in some cases.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I don't see any other alternative to this application
Pros
There is an option for integrating accounting. Numerous auto parts suppliers, including those in the local area We offer a wide variety of invoice templates.
Cons
Sometimes the application freezes and sometimes there is a problem with receiving SMS by my clients.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
In general, I like this application
Pros
Customers & Vehicles profile allows to store detailed information. Tablet version of application provides OBD II diagnostics. Wide list of Parts suppliers.
Cons
Inventory chapter seems not so fine. Not enough tutorials how to use some features, especially Inventory chapter.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Mostly, I like this app
Pros
Ability for multiple users to edit same work order (parts vs. service tech). Customer database. Vin/license plate lookup. Responsive support team.
Cons
Financial reports need improvements, it could consists more data.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
5 star application
Pros
Technical Information feature is very helpful, especially Tires & Wheels and Fluids info. I also like Workflow Timeline, which shows work statuses in real time.
Cons
VIN and license plate scan works not proper enough.