--- description: Review of AutoServe1 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AutoServe1 | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/4261/auto-repair/software) > [AutoServe1](/software/29977/autoserve1) # AutoServe1 Canonical: https://www.softwareadvice.ie/software/29977/autoserve1 Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/29977/autoserve1?page=2) > AutoServe1 is a cloud-based auto repair shop management solution that helps users in digital vehicle inspection. The solution educates vehicle owners about their auto repair tasks by updating them with latest videos and pictures. These multimedia files can be sent to customers by email or text. AutoServe1 enables technicians to perform vehicle inspections using mobile devices. Users can shoot video, take pictures and add notes. The solution also provides workflow management tools which allow all team members to view the status of each work order and expected actions during the day. Service writers can update the status of jobs and send notifications to technicians informing them if the order is approved or parts are available. AutoServe1 provides an analytics dashboard to auto shop owners that enables them to measure progress. They can also measure key metrics including number of tickets created in a day, number of inspections conducted and the reports sent to customers. The solution is available to customers across North America. > > Verdict: Rated **4.4/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 44 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AutoServe1 - **Location**: Toronto, Canada - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$259.00 - **Pricing Details**: Contact AutoServe1 for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Billing & Invoicing - CRM - Communication Management - Contact Database - Customer Database - Customisable Reports - Estimating - Inspection Management - Inventory Management - Maintenance Scheduling - Performance Metrics - Progress Tracking - Quotes/Estimates - SMS Messaging - Scheduling - Service History - VIN Decoder ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Auto Repair Software](https://www.softwareadvice.ie/directory/4261/auto-repair/software) ## Related Categories - [Auto Repair Software](https://www.softwareadvice.ie/directory/4261/auto-repair/software) - [Body Shop Management Software](https://www.softwareadvice.ie/directory/71/auto-parts-store-software/software) ## Alternatives 1. [ARI](https://www.softwareadvice.ie/software/97484/ari-auto-repair-invoices) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.softwareadvice.ie/software/120367/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.softwareadvice.ie/software/29965/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.softwareadvice.ie/software/76836/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.softwareadvice.ie/software/88459/shopmonkey) — 4.6/5 (263 reviews) ## Reviews ### "Autoserve helps gain customer trust from the drop, with visual proof for the customer to see." — 5.0/5 > **josh** | *29 March 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The capability of loading pics and videos, and it's easily accessible from any computer. It also eliminates the paper checklist that get dirty/greasy/oily. Customers can keep the report in their email for life rather than searching for "that report" the dealer gave them. > > **Cons**: Videos must be kept to a minimum and most smart phones wont display report. The program glitches at times, or site is down, or pics wont load (but we've corrected that as of lately). > > Increased ticket average and overall sales. The program isn't utilized as much on waiting customers because we can take them to their vehicle and show them. But it certainly eliminates any question ----- ### "Very good overall, ocaissional slow downs cause some frustrations" — 5.0/5 > **Steve** | *5 April 2018* > > **Pros**: The reports that are sent to customer's are very professional and well received. We are able to easily document our findings with pictures and graphics. The organized format for conducting the inspections leads to a more thorough vehicle inspection and additional opportunities for sales. > > **Cons**: Some of our cons are not entirely the software's fault. One issue we have is the photos virtually always have to be rotated to have the correct orientation, an annoying detail that slows down the process. This may be a hardware compatability issue according to one of the support people I dealt with early on, but annoying never the less. We have trouble with buy in from our techs on performing the inspections, and this has been our biggest struggle. Additional videos geared towards the techs on how to effectively photograph different findings, such as worn pads, etc. would be helpful. Some of our techs feel the program slows them down, however we have tried to reinforce to them that slowing down and being more thorough in the inspection process is the goal, and "the old way" was flawed too, but this has been a tough sell. Additional graphics and animations on tires would be helpful, perhaps with different irregular wear patterns demonstrated ----- ### "We love the concept, it makes selling jobs so much easier. I would not want to be without it" — 3.0/5 > **Mike** | *4 April 2018* | Automotive | Recommendation rating: 4.0/10 > > **Pros**: Revolutionary\! It changed the way we do things here, gave us a 30% increase in ave w.o. Customer satisfaction is up and It makes us look very professional. > > **Cons**: You have to fix the speed on this site or we are leaving. If I have to sit there with a customer on the phone while I wait for this to load one more time than I will reluctantly switch to a new service. > > professionalism, increase sales, customer satisfaction ----- ### "Autoserve1" — 5.0/5 > **Jason** | *19 July 2016* | Automotive | Recommendation rating: 10.0/10 > > It's simple and easy to use. AutoServe1 lets us be completely transparent to the customers which is a huge thing in this industry. To the customer It lets them see everything thats going on with their can and eliminates all speculation. It even works great for the small stuff and it all adds up. We have a target ticket price of 2.3 labor hours per ticket. So if you want to sell a customer a fuel filter because his fuel filter is rusted horribly and he says, "Well I don't know anything about fuel filters and my car seems to be driving fine." Then you show him a picture of it, and he says "Oh My Gosh I do need that\!" Now  you just raised your ticket price another .7, In our area, since we are close to a lot of colleges, AutoServe1 works really well to help us communicate with the parents of the kids who are brining in their cars. The parents are all over the country but we can send them the pictures and videos by email and text about what needs to be fixed and they can make the decision to go ahead ----- ### "We have enjoyed using Autoserve1 for the past 4 years" — 4.0/5 > **Philip** | *2 April 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The thing that we enjoy the most from the Autoserve1 inspections is that what is emailed or texted to our guest is easy to open and easy to read into. We have looked at so of the other platforms and continue to agree that this gives a ton of information and is easy to guide through. > > **Cons**: That thing that gets the most talked about is how pictures and videos some times do not come through. Our facility is top notch when it comes to WiFi coverage and it seems to be a software issue most of the time. > > We get to open doors that people think are always closed. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/29977/autoserve1?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/29977/autoserve1) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data