--- description: Review of INVOX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: INVOX | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Call Tracking Software](/directory/3509/call-tracking/software) > [INVOX](/software/299812/invox) # INVOX Canonical: https://www.softwareadvice.ie/software/299812/invox Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/299812/invox?page=2) > INVOX is a cloud-based call tracking system designed to help enterprises track incoming calls, generate leads and manage sales operations. It provides a host of features such as data storage management, call recording, white labeling, reporting, customer relationship management (CRM), call attribution and more. It allows employees to track the marketing source of calls, manage keywords, analyze the performance of advertisements and monitor website pages. INVOX lets managers measure return on investments (ROIs) and identify the impact of video content as well as in-video display advertisements. Pricing is based on a one-time license basis and support is extended via phone, email and other online measures. > > Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 16 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: INVOX - **Founded**: 2017 ## Commercial Context - **Starting Price**: €39.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: STARTER Plan: 39.00 € Monthly subscription fee, plus usage. No contract - cancel anytime\! PRO Plan: 99.00 € Monthly subscription fee, plus usage. No contract - cancel anytime\! CONNECTED Plan: 259.00 € Monthly subscription fee, plus usage. No contract - cancel anytime\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Romania ## Features - API - CRM - Call Recording - Call Routing - Call Tracking Metrics - Call Transfer - Campaign Analytics - Campaign Management - Conversion Tracking - IVR - Keyword Tracking - Lead Generation - Monitoring - Performance Management - ROI Tracking - Third-Party Integrations - Voice Mail ## Integrations (3 total) - Google Ads - Google Analytics 360 - Google Data Studio ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Call Tracking Software](https://www.softwareadvice.ie/directory/3509/call-tracking/software) ## Alternatives 1. [800.com](https://www.softwareadvice.ie/software/120982/800-com) — 4.7/5 (315 reviews) 2. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) 3. [CTM](https://www.softwareadvice.ie/software/112191/calltrackingmetrics) — 4.6/5 (150 reviews) 4. [smrtPhone](https://www.softwareadvice.ie/software/360490/smrtphone) — 4.7/5 (67 reviews) 5. [Liine](https://www.softwareadvice.ie/software/429251/liine) — 4.9/5 (161 reviews) ## Reviews ### "A golden tool for a marketing department" — 5.0/5 > **Gabriel** | *13 December 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It is a very easy to use software with great reports. Easy to implement. > > **Cons**: The fact that you have a limited number o minutes includes, but this is normal :) > > Great experience. Great and blazing fast customer support. ----- ### "An easy way to track our company advertising performances" — 5.0/5 > **Andreea** | *10 December 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Invox has been our call tracking partner for the past two years. By using their tools, we were able to get valuable information about the incoming calls and measure how our marketing campaigns performed. Easy implementation, friendly and accurate reports on advertising channels that generated calls. > > **Cons**: I have no specific criticism about this software, however as we continue our partnership, I could eventually suggest few tailored made features that will improve the overall service we get from Invox. ----- ### "Invox can do much better" — 3.0/5 > **Bianca** | *16 December 2019* | Human Resources | Recommendation rating: 8.0/10 > > **Pros**: It\`s intuitive and easy to use. I can extract information very fast. > > **Cons**: The fact that it changes names \& colors of sources every month. It does not give me coherence and consistency for my Monthly Report. ----- ### "INVOX Review." — 5.0/5 > **Verified Reviewer** | *12 December 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I can see the sources of my traffic much more detailed than analytics > > **Cons**: More detailed reports would be very useful ----- ### "Essential tool for performance marketing" — 5.0/5 > **Mihai** | *21 July 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: This product is really easy to set-up and integrate via API. Also, the customer support is exceptional, the team is very helpful in finding solutions to every request we have. > > **Cons**: The user experience of the new version of the product can be significantly improved. Also, creating connectors for automation software like Zapier or ITTT would be a plus. > > The INVOX Call Tracking software is a essential part in measuring the performance of the campaigns we run for our clients. Extremely helpful in tracking both online and offline conversions. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/299812/invox?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/299812/invox) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data