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About AutoShop
AutoShop is an on-premise auto shop management solution that serves small and midsize businesses in the automotive industry. It is suitable for automotive repair shops, custom car builders, heavy truck shops, equipment repair, tire shops and other shops.
Core features of AutoShop include work order management, customer and vehicle tracking, service history tracking, drag-and-drop scheduling and accounting. AutoShop offers inventory management, invoicing, profit analysis, management reports, advanced search, reminders and credit card processing.
The solutions enables users to find vehicles by scanning vehicle identification number (VIN) barcodes on their mobile devices, review work history, write work orders and upload it to the AutoShop management system. It offers integration with QuickBooks, Peachtree, Quicken, X-Charge and other solutions.
The solution is available in various pricing tiers. Customer support is available by phone, remote assistance and email.
AutoShop pricing
AutoShop has a free version and offers a free trial. AutoShop paid version starts at US$1,995.00/one-time.
Starting Price:
US$1,995.00/one-time
Free Version:
Yes
Free trial:
Yes
Alternatives to AutoShop
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AutoShop Reviews
Feature rating
5 reviews of 108
View all reviews
Becki
-
Review Source
Value for Money
0
Features
0
Ease of Use
5
Customer Support
5
5
Reviewed on 17/12/2012
Great Management Software
We have now been using Winworks for 5 years after already trying Alldata's management software. We looked at Mitchell but wasn't impressed. The thought of having to pay someone monthly for something that is not mine is not appealing. That is why I do not lease cars. But to each their own. We looked at RO Writer but the upfront expense was just too much. Besides a few bells & whistles Winworks is just as great. You will not be disappointed.
Pros
The fact that we own the software is why we went with Winworks. The cost is affordable. We tried AllData's management software for a year and had problems. Also the fact that we would never own it and would be paying monthly forever was unappealing. The fact that we could make payments was great. Julie in tech support is amazing. The other guys are great as well but Julie has been the one that I have connected with. I know of some shops that have never done an update and are using the system with no problems. We on the other hand pay for support and all updates. Worth every penny. The system is easy to use and integrates well with Quickbooks & WorldPac's speed dial. We use most of all of the features that are available,
Cons
There are some things I wish were more like RO Writer but again you pay for what you get. I have many friends whose shops have RO Writer and are very happy with it. The reason we did not go with it is because of the upfront cost. Like I said just a few things I wish Winworks had but I am satisfied. Just like having a Tahoe but wanting an Escalade.
Ken
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5
4
Reviewed on 9/5/2022
Autoshop Software is a great first POS software.
We used this software for the first 10 years or so of business operations and felt we finally outgrew it as we switched growth directions. There are multiple options for this software now that include local, or cloud based and there have been more updates.
I still would recommend this software to any small shop based on my previous usage.
Pros
There are a few things that make this software stand out. One is the customer database IS YOURS and not shared without your permission. In our case, being a local, on site program was the best option. The program had many good features that helped in the day-to-day work and was basically a straight forward, usable program.
Inventory system was a strong point.
Cons
The program screens come across as "dated".
The report options were limited and poor, in our opinion.
Program felt as though you were "falling behind the times".
The more we grew and added to the software, the more "clunky" it began to feel in day-to-day operations.
Other programs did not interface well or had limited success.
Keith
- Industry: Automotive
- Company size: 11–50 Employees
- Used for 1+ year
-
Review Source
Value for Money
1
Features
3
Ease of Use
1
Customer Support
1
3
Reviewed on 5/5/2020
Winworks Autoshop
Very poor. We are a heavy duty shop and had done some homework before purchasing. There wasn't any alternative programs at the time. We were told that the program had been used by heavy duty shops and that we would have no issues. The program may work incredibly well for an automotive shop, as that is what it is based on. At the end dealing with tech support/programming was a nightmare.
Pros
The structure to the program makes sense from an automotive shop perspective.
Cons
We were promised that the program would adapt to a heavy duty truck shop, however, we were constantly having to do work arounds. Each time required a call to tech support to help transition the program. The first year of tech support was included in the purchase price of the software. After the free tech support term expired we were required to purchase the next year of tech support. Because we required so much support the bill for the upcoming year was quite high. We decided that because we were required to continue doing the work arounds that the cost would be prohibitive and that we couldn't afford to carry on with the program. Expensive lesson learned, we had to purchase the program initially, pay our staff to migrate our information in to the system, then pay our staff to migrate the information to our new operating system. Our experience with tech support wasn't that good either. Issues with getting tickets resolved and getting support..
Response from Winworks Software
Sorry to hear of our your dissatisfaction with the AutoShop software. Please let me know if there is anything I can do to help. I will answer your email directly. We wish you well with your new software.
Replied 7/5/2020
Victoria
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 8/9/2016
Excellent Support!
Our shop has been using this software for almost two years and we had some technical questions, as well as pricing and feature questions. After looking online and looking throughout the program, I decided to finally call (usually not one to do this). I called the support and Kathy asked what type of questions I had. Once I told her, she said someone will call back. ONE minute later, I get a call from Steve. I described my technical questions and he knew right away how to fix it. He remotely accessed our software and showed me what to do. Super quick. Then, I asked about pricing and features, and he knew right away. Very straightforward and knowledgeable. I feel like great customer service and support is hard to come by but this was not the case here. I'm definitely a happy customer!
Pros
-Has all of the features our small 5-employee shop needs (can pay more for more features)
-Reasonable one-time fee
-Amazing customer service and support
Cons
-Looks outdated
DJ
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 18/9/2017
Terrific
Pros
You can have the best SMS but if there is no support what good is it? I like the fact they do there best to help you. You always get a call the same day and it's fast. All of there support staff is friendly super helpful. They update system regularly to keep up with industry trends and needs.
Cons
I would like to see some different / more reports . There is not a lot of things I don't like. There is no perfect SMS out there
Response from Winworks Software
Thanks DJ! We value your input on Winworks!
Replied 19/9/2017
