---
description: Review of Flexydial Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Flexydial | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Flexydial](/software/299960/flexidial)

# Flexydial

Canonical: https://www.softwareadvice.ie/software/299960/flexidial

> Flexydial software enables customers to go remote. Admin can monitor agents in real-time and access reports according to requirements. Agents can manage inbound and outbound calls. Teams can deliver an improved customer experience with skills-based routing, agent management, and real-time insights.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Buzzworks Business Services

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Buzzworks Business Services for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Centre
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Computer Telephony Integration

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Convoso](https://www.softwareadvice.ie/software/2799/safesoft-contact) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.ie/software/20027/chasedata) — 4.8/5 (324 reviews)
4. [Readymode](https://www.softwareadvice.ie/software/171343/Readymode) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)

## Reviews

### "Best Software" — 5.0/5

> **Sagar** | *30 November 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Calling speedNo errorHighly securedUnlimited free customization
> 
> **Cons**: As of now there are no cons and we are satisfied with the services

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### "Best software dialer" — 4.0/5

> **Preeti** | *14 January 2023* | Human Resources | Recommendation rating: 5.0/10
> 
> **Pros**: Calling service feature and the quick 24x7 customer support facility
> 
> **Cons**: Data prevention of a customers.Overall a good experience

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### "Dialer Management" — 3.0/5

> **Biplab** | *3 February 2023* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Team Support \& handy in nature. But team coordination is required internally for advance features.
> 
> **Cons**: Easily configurable but need to more focused with product.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/299960/flexidial)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/flexidial-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/299960/flexidial> |
| en-GB | <https://www.softwareadvice.co.uk/software/299960/flexidial> |
| en-IE | <https://www.softwareadvice.ie/software/299960/flexidial> |
| en-NZ | <https://www.softwareadvice.co.nz/software/299960/flexidial> |

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