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FraudLabs Pro

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About FraudLabs Pro

FraudLabs Pro Fraud Prevention Service is a fraud prevention solution that helps merchants to detect and stop fraud orders. FraudLabs Pro has more than 20 ready-made plugins covering most of the major eCommerce platforms. Users can also use an open API to access the fraud screening service. Key Features of FraudLabs Pro: - FraudLabs Pro score - Custom validation rules - FraudLabs Pro Merchant Network - FraudLabs Pro Merchant Area - Email notification of fraud orders - Mobile app notification of fraud orders - SMS Verification
FraudLabs Pro Software - home page
FraudLabs Pro Software - user dashboard
FraudLabs Pro Software - fraud validation rules
FraudLabs Pro Software - transaction details
FraudLabs Pro Software - fraud reports
FraudLabs Pro video
FraudLabs Pro Software - home page - thumbnail
FraudLabs Pro Software - user dashboard - thumbnail
FraudLabs Pro Software - fraud validation rules - thumbnail
FraudLabs Pro Software - transaction details - thumbnail
FraudLabs Pro Software - fraud reports - thumbnail

FraudLabs Pro pricing

FraudLabs Pro has a free version and offers a free trial. FraudLabs Pro paid version starts at US$29.95/month.

Starting Price:
US$29.95/month
Free Version:
Yes
Free trial:
Yes

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Browse FraudLabs Pro Reviews

41 of 41 reviews
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Landon
Landon Show more details
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/3/2020

Easiest way to lock down your shopify and stop being a victim of fraud!

Great support responses when they were needed, quick to reply and plenty of documentation which is more valuable than great support to me sometimes, overall great experience.

Pros

If you've ever had to refund a large order after falling victim to credit card scams, you know how important it is to verify your charges... problem is we simply don't have the time or resources to do it alone. It couldn't be easier than a plug-in, and I haven't had any problems with false alerts.

Cons

I would just like to see more in-depth support on the more complex features like the API for integrating with other custom apps.

Peter
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/7/2022

FraudLabs Pro is really for the Pros.

Overall, I see our company using Fraudlabs Pro for the foreseeable future. It's certainly a competitor against other companies providing similar services.

Pros

The "micro" entry-level package is more than sufficient for many. For those who require more, there is an uplift which does come at a cost which is still inexpensive. The amount of data referenced and provided when required is more than sufficient for anyone to run a professional fraud prevention scheme.

Cons

Sometimes, wording can be confusing within the UI however, this isn't very often. A lot of FraudLabs, especially when you're using an integration is usually "set and forget" which is really good.

Kelly
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
1
Features
4
Ease of Use
4
Customer Support
3

1.0
Reviewed on 25/11/2019

Worthless

Trying to prevent fraudulent transactions. Thought it was working but I guess not. When you run a small business and you take a hit like 25K, it takes a while to recoup from that.

Pros

Thought is seemed to work somewhat with another fraud software company.

Cons

In the month of October, Fraud Labs cost me $25604.18 when it gave me thumbs up on 5 different customers. Ratings are as follows: 2 - 8's, 1 - 10 & 2 18's.

Kiaya
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/6/2023

Awesome product

Awesome

Pros

I really like the fact that it helps to weed out fraud and possible fake chargebacks

Cons

I had no things that I liked least. I am overall pleased with the experience.

John
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/7/2017

AMAZING Suppport, Quality and Highly Advanced Technology, i am AMAZED!!!

I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.

Pros

Advanced Fraud Detection, Premium Support, Quality Services and so much more. I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.

41 reviews

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