--- description: Review of Squaretalk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Squaretalk | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/4614/ai-sales-assistant/software) > [Squaretalk](/software/30221/innitel-predictive-dialer) # Squaretalk Canonical: https://www.softwareadvice.ie/software/30221/innitel-predictive-dialer Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/30221/innitel-predictive-dialer?page=2) > Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams the tools to boost efficiency and productivity. You can work effectively from any location and reach customers on their preferred channels - voice, WhatsApp Business messaging, SMS, and email. The Power Dialer allows you to automate outbound campaigns, minimize time between calls, and connect with more live prospects without leaving the Squaretalk platform. You can swiftly develop and maintain a global presence with access to local, mobile, and toll-free numbers in over 150 countries and 4500 area codes. Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration. > > Verdict: Rated **4.8/5** by 114 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 114 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Squaretalk's Contact Center plans include: - Core tier for $25/user/month for a minimum of 5 users; - Connect tier for $40/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, English, French, German, Hebrew, Italian, Spanish - **Available Countries**: Albania, Algeria, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus and 79 more ## Features - 2-Way Messaging - AI Summarization - AI Writing Assistant - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Attendant - Automated Responses - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - Business Process Automation - Calendar Management ## Integrations (7 total) - Freshdesk - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - WhatsApp - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software) - [Virtual Assistant Platforms](https://www.softwareadvice.ie/directory/4488/virtual-assistant/software) - [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) ## Alternatives 1. 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[LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1787 reviews) ## Reviews ### "The best manager of your support department" — 5.0/5 > **Paras** | *20 December 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently. > > **Cons**: The only thing i want improved is their ui and add some modes. also they can work on lag issues when our agents shifts between calls it sometime lags. > > Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk was game changer for us. ----- ### "Squaretalk Optimized Our Problem-solving Process" — 5.0/5 > **Bharat** | *19 December 2024* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention. > > **Cons**: I’ve never had any serious issues. Their support is good. > > I manage a retraining center that offers online and in-person courses. Our customer support needs have doubled in the last year, with constant requests for assistance with enrollment, financial aid applications, payment processing, and technical problems with the online platform. Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster. ----- ### "Highly recommended software" — 5.0/5 > **Roee** | *30 August 2023* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The best software for companies that need voip solutions and call center solutions > > **Cons**: All good as they provide very good solution for our demand and needs ----- ### "Forecasting and staffing made easier" Job Title: Contact Center Director" — 5.0/5 > **Verified Reviewer** | *22 April 2026* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: The performance and call volume data provided by Squaretalk has significantly improved the way we plan staffing. We can now anticipate busy periods and schedule agents in advance, instead of constantly reacting to unexpected spikes in demand. > > **Cons**: I’d like to see more advanced workforce management features built directly into the platform, especially around forecasting and scheduling > > We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience. With better visibility into call volume trends, our scheduling is now much more accurate, and our service levels are more consistent across the board. ----- ### "Customizable and Dependable Cloud Telephony" — 5.0/5 > **mathew** | *28 October 2024* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: I really value how customizable Squaretalk's reporting and workflows are without needing technical resources. > > **Cons**: While the self-service portal covers basics, expanding those capabilities further would maximize convenience. > > Our previous on-premise system couldn't handle surges in call volumes reliably, leading to frequent downtime issues. By contrast, Squaretalk's cloud-based reliability even during 150+ daily calls is impressive, with minimal latency or drops. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/30221/innitel-predictive-dialer?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/30221/innitel-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data