--- description: Review of Clik Service Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Clik Service | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [Clik Service](/software/305899/clik-service) # Clik Service Canonical: https://www.softwareadvice.ie/software/305899/clik-service > Clik Service is a business management solution created to connect businesses and improve customer experience. Developed in-house, Clik Service software is a one-stop-shop for job management, customer relationship management (CRM), reporting, invoicing and more. Teams can benefit from the user-friendly features while tracking jobs, creating sales enquiries or managing the engineer schedule. Organizations can set their company aside from the rest with the in-software Print Template Designer, where they can design their own templates for their invoices, jobs and quotes. Email them directly through the software and integrate with third party applications such as Microsoft 365, Xero or Sage. With the accompanying remote cloud-based solution, Clik Remote, or the job management mobile app, Clik Jobs, users can spread their workforce across the field and access Clik Service’s information from anywhere. Since 2000, we have been supplying this flexible and simple business management software to a wide range of industries including Facilities Management, Construction, Electrical Contracting, Plumbing \& Heating and Air Conditioning. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clik - **Location**: Bristol, UK ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: First license is £350, any additional licenses afterwards are £350 (One-off upfront) Setup costs start from £400 (One-off upfront) Cover up to 2 users - £360 (annually) Cover 3+ users - £120 per user (annually) All prices are exclusive of VAT. - **Target Audience**: 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Accounting Integration - Alerts/Notifications - Billing & Invoicing - CRM - Calendar Management - Contact Database - Contract/License Management - Customisable Forms - Customizable Fields - Dispatch Management - Drag & Drop - Electronic Signature - File Storage - GPS - Inventory Management - Maintenance Scheduling - Quotes/Estimates - Reporting & Statistics - Routing - Scheduling ## Integrations (8 total) - Clik Cert - Google Maps - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - NICEIC Cert Software - Xero ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software) ## Alternatives 1. 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The best things about it are its extremely customisable,adaptable, fast , has fantastic reporting, it integrates lots of areas so you do not have to leave the system at all\!one case is internal messaging ( don't need slack ect..) another is Invoice creation and debt chasing ( don't need Sage ) yet another is HR management all staff holidays , sickness etc handling inside CLIK . Job creation and management is good , engineers live updates is very reliable linking with there app, RAMS , permit to work , Action lists ( things engineers must do on site or back office things) all very powerful. In short we have pushed CLIK to its limits and now have a system that can fulfill our clients needs/requirements of Live information , fast updating , visibility of job status and 1st time fixes . Great value for money compared to all other systems we have looked at. > > **Cons**: now to the problems , scheduling of engineers jobs is terrible, unusable and in desperate need of updating . subcontractor management is nonexistent. Out of the box CLIK appears to be pretty basic and lack features it does take a large investment of time to get the most out of the system .Support can be very slow to answer tickets , if you ring don't expect to be able to talk to someone as normally they just take your details and at some time in the future someone will call back . Having so many strings to its bow it can lead to lots of ways of doing things which leads to procedural issues for the back office as staff can do things there way, not the way you would like. Automation is weak in regards to updating the client or any relevant person . Integration to other Clik produces is weak i.e Clik NICEIC electrical or clik Gas both of which are not directly linked require separate databases thereby needing double handling of information such as job sites\! > > Overall Clik has served us well but it does feel like a change is needed to a more modern platform that is Cloud based, we have tested lots of other software ( BIgchange, Protean, Oneserve , Joblogic , Jobtracker ) they all offer better scheduling and web access but none of them come close to the Power of Cliks Reporting, customization, included Financials, HR integrations , Van management , Tool management , integrated Messaging, the best would be the Bigchange front end for scheduling and then everything else from Clik . Clik are working on scheduling so hopefully sometime soon we may be able to say it's now near to perfect and we will not have to move platforms , the current scheduling really is that bad. ----- ### "Fixed Wire Telford Ltd" — 5.0/5 > **Thomas** | *25 May 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Great price and excellent features, compared to rivals clik is the only reasonably priced alternative. > > **Cons**: Some functions arent as user friendly as others, sometimes menus are hidden in other menus. > > Excellent, Great product, excellent support staff, great hand over team. ----- ### "Clik Service Software" — 4.0/5 > **Ben** | *27 June 2022* | Construction | Recommendation rating: 6.0/10 > > **Pros**: As we have only just begun using the software, we can't say too much about the pros, however, this system will allow us to accurately track certain things like P+L and engineer performance with reports. One this we can say is the system definitely has a huge number of options and settings to make it bespoke to you. A very customisable product. > > **Cons**: The software is difficult to learn. We have been training and attempting to get it in use for some time now, but, when in use and learned we can clearly see it will be a fantastic tool to help us run our business. > > Our overall experience is that Clik Service is such a huge system with many different settings and add ons, that you can easily get lost in trying to complete a task and hit a dead end which you need tech support for. Having said that, we are also confident that the product will become easier to use over time and will be a great tool for us and our team. ----- ### "Clik user for 10 years" — 5.0/5 > **Shelley** | *23 September 2022* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The ease to use this database and modify to suit own business needs > > **Cons**: I wish you could see a full schedule for the year for all clients as I have to keep an excel spreadsheet for ease of looking > > Fantastic ----- ### "I call them excellent services" — 5.0/5 > **Frank** | *10 July 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Its Job creation and management is excellent it is also very fast with a customize features. Click service comes with a lot of features I just cant believe it. I never regret buying it > > **Cons**: The only problem I have is the scheduling of our engineers in the system. I love using click service and I'm looking forward to introduce it to a lot of companies. > > With the variety of tools like customization, included Financials, HR integrations , Tool management , Clicks Reporting, Van management , integrated Messaging I've come to realize that non another company delivers quality services as click service does. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/305899/clik-service) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data